An excellent waitress saved an otherwise BAD experience! First, no draft beer...this is the unforgivable sin! Second, we know some folks like spicy food but it would be NICE to be given a choice; our order was loaded with cilantro (half the population hates it) and Jalapenos ... we were given no options. My order (essentially a chicken burrito wrapped in a corn tortilla) wasn't bad but, again, I had to pick out the Jalapeno's. My wife's beef burrito was okay also...but frankly, we've had better and less expensive Mexican food from local establishments. Oh, and the Elvis theme of the Restaurant seemed out of place and gimmicky. Sorry, I know I am in the minority here, but we did not enjoy our dining experience at Chuy's. Deano read more

This was not my first time visiting Chuy's, but it was my first time that I had visited this location- typically I visit the Kenwood location. My family and I LOVE Chuy's, so I thought it would be a great place to take my dad for his birthday. We had a wait, which was completely understandable, as we were a walk in party of 11 on a Friday night. The wait wasn't long at all, and they quoted us exactly right! Once we sat down, it took awhile for our server to get to us. A neighbor server came by and brought us chips while we waited (very nice!). Once she came, we had been sitting for about 10 minutes, we ordered our drinks. Another 15 minuets went by, and she finally brought our drinks back. When we tried to order our friend a drink, who was on his way, we were notified that we weren't allowed to order more than one drink- strange but ok. It took another 30 minutes of us staring waiting to see our server again to take our order. We waited quite long for our food... an hour to be exact. Within that time, we attempted to order more drinks, with a half a beer left and not sure when we would see our server again, we ordered another we were told that she has to wait til it's like 2 inches from the bottom to order another... strange also. We hadn't gotten food yet, and half the table being about 4 beers deep, we were told we hit our alcohol limit and couldn't order anymore alcohol. No one in the party had ever heard of these rules at Kenwood. Not sure if it's a strict store specific alcohol policy. We finally got food, and ate. It was very clear that our server was overwhelmed. My assumption is she was new, and trying to get the hang of things. Tables turned 3 times around us before we even ate, the table next to us got up and left after 10 minutes of no one even greeting them. We're a large party, I expect it to an extent.. but this trip was a little extreme. I saw the manager come and help one time. He was bringing chips out to the table that was leaving after not being helped, clearly upset and all the manager did was say "oh sorry". After that I watched him walk to the back and buddy up with some of the workers, continuing to just chat instead of help. While this is going on, our server has been gone with our checks for 20 minutes. Really bummed at this lack of management, knows his team is struggling and chose to chit chat!! Probably will just stick to the kenwood location after this. read more

Chuy's, how do I love thee? Let me count the ways. I love your Jalapeno Ranch that you have to ask for and is fabulous to dip into with your perfectly ultra-thin tortilla chips. I love thy tomatillo deluxe sauce poured generously over my steak burrito that is creamy, slightly tangy and so delicious. I love thy steak in your burritos- so tender, cut in larger chunks with subtle char and grilled smoke flavor and actually tasting like STEAK. I love thy guacamole because of its perfect simplicity and fresh flavor. I love you for the choice of ten sauces so my food can be perfect for my quirky tastes and what's old can be new with a different sauce. I love thy restaurant decor - uniquely decorated in each location. I love thy atmosphere and attentive waitstaff. Why didn't we meet sooner? No worries, I shall not leave you as long as you continue to fill my belly with delicious food. See you Saturday for a birthday dinner rendezvous for twelve of my closest friends. May they, too, come to desire you in their lives and dream about you and your deliciousness. read more

Chuy's - Tex-Mex Near Me - West Chester, Ohio

This was first time at this location (generally visit Kenwood) but I'm pleased with the food and service and would recommend it to anyone. I'm very picky, i don't like overly "Americanized" cuisine when visiting a Latin restaurant! I'm pleased with the taste, portion size is more than enough you will leave stuffed (lol), the ambiance is nice.. The salsa is delish!! Also I enjoyed the strawberry mojito. Very affordable! read more

Chuy's - Strawberry Mojito - Tex-Mex Near Me - West Chester, Ohio

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Great service, fun atmosphere and excellent food. Tortillas are by far the best I've had.

Pretty good for Tex Mex. Honestly I am not the hugest fan of Tex Mex, I usually prefer Mexican food but my mom really likes coming here so I will on occasion. Pros - Friendly servers Thin chips that are constantly refilled Silverware comes in sanitary wrapping which is nice Real sopapillas Cons - Not friendly hostess Salsa is kind of eh and all of their other dips are really expensive. Prices are really up there in general, hard to share meals which is what my boyfriend and I usually do everywhere. Food is kind of mediocre read more

Went to the west Chester location in Union Center. Waited 15 minutes for a waiter and left. The restaurant wasn't even busy. Told the hostess that no one served us, she was surprised. This place is tan by morons read more

First visit this past Saturday and color me impressed... with the food which is what matters. We got there around noon or so. There was no wait. The decor is... entertaining to say the least. Love the hub cap room. The food portions were quite large especially for the price. The food was excellent. I got the crispy tacos [you get 3] with rice and beans. The tacos were exactly what I want from a Tex Mex / Mexican restaurant. The rice was actually really good. Pretty good re-fried beans as well. I did over eat a bit. LOL. My wife had the shredded chicken burrito with rice and beans. This was so huge she got three meals out of it. I tried some. Very tasty! Price was very good again for the portions. I would recommend [which we did]. I will visit again. read more

There's a much, much better Mexican food restaurant but I'm keeping it to myself. Keep the hipsters an Yuppies here, ok? read more

As a lover of Chuy's, I was delighted to find out that one had popped up in this area. Our wait wasn't too bad... just twenty minutes during a Sunday lunch rush. Always have to order the creamy jalapeño sauce... so good! My entree was the comida deluxe... a crunchy beef taco, two nachos, beans, rice, and some cheese onion enchiladas. Some of their entrees at Chuy's can be hit or miss... mine was definitely a hit! Someone else at my table ordered the steak fajitas for two. Seriously, I was jealous. Their fajitas are definitely fire. I'm not in this area often, but trust me, if I get the opportunity, I will return. read more

Dinnertime was packed Wednesday night with a 50-minute wait, but we hovered by the bar sipping happy hour margaritas and snagged two chairs within 10 minutes. Visiting during happy hour (4-7 p.m. Monday-Friday) is a steal with $5.50 small margaritas or $8 for a large plus the all-you-can-eat nacho bar with queso, beans, salsa and some other options. This Chuy's was at a disadvantage since I'm fresh off a trip to Austin, Texas, and was spoiled by amazing Tex-Mex for a week straight. I ordered the shrimp chiles rellenos with green chile salsa, which came in an enormous, piping hot portion with refried beans and rice, but just wasn't as good as down south. However, I'd still order them again. The beef soft tacos were seriously lacking in flavor -- I'd say on par with Taco Bell. I say that with all due respect for Taco Bell's fourth meal options, but at about $10 per meal Chuy's tacos should stand out more. Service was friendly and quick, which is commendable considering the crowds and the fact they're still sorting out the kinks at this freshly opened location. read more

I have been meaning to come here for some time and it did not disappoint! We had a 15 minute wait, which I thought was short for a Saturday night. Service was friendly and fast. Food was delicious and fresh. Portions are generous so I suggest meal sharing. I was told I HAD to try the creamy jalapeno dip for the chips. You have to to try it- amazing! I got the combo #5 and loved every bite. My husband raved about the beans and rice. My kids had the chicken "nuggets"--I kept stealing a bite--they tasted like fresh, hand breaded chicken strips--NOT chicken nuggets. When we went to pay, the waitress not only brought us 2 "to-go" containers, but she also brought us a fresh bag of chips and "to go" cups of salsa and the creamy jalapeno dip. I was so impressed. We can't wait to come back again. read more

This is my favorite restaurant. Always great food. Love the fact they love Elvis an Dogs! Lol great causal place an great food

We had a GREAT time...although our wives don't remember a THING...Kylie D. was great. Diane puked in the parking lot. Highly recommend. Good times. Wicker Basket. A+++ read more

Chuy's - We had a GREAT time...although our wives don't remember a THING. - Tex-Mex Near Me - West Chester, Ohio

I've never been to a Chuys before but I am so shocked at how much I loved it!! Apparently they just opened a few weeks ago, but you couldn't tell. It was a great meal. Our server (chad) was super friendly and helpful. He even let me try this jalapeño cream stuff that was to die for! My tortilla soup was amazing and my boyfriend loved his fajita quesadilla. I can't wait to go back and try the happy hour margaritas when I don't have to go to work! read more

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First time customer & 100% satisfied. Chips & salsa were delicious. Beef-topped queso was delicious. Lunch plate was delicious. And service was great (Angel did a great job). Also, loved the atmosphere. Will definitely return. read more

New restaurant/ just opened and the service and food is great! The food is great and the drinks are over the top ! This place is the bomb !!! read more

Chuy's - New Mexican Margarita (served in a Martini glass) - Tex-Mex Near Me - West Chester, Ohio

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The last time we went there. There were 7 of us. the restaurant was almost empty on a Sunday night in the middle of Summer. The service was horrible. The food was meh... read more

This is the second time I've eaten at this location. I was happy both times. Good quality food, great service, average pricing. First time was for lunch and this time was dinner on a Monday night, so I'm not sure how they handle busy times, but I'll return for sure! read more

This isn't going to be a review about the good, bad, and ugly but rather the good and average. First the good - although their spice scale can vary, Chuy's fresh housemade salsa is some of the best salsa I've ever had...oftentimes I'll swing by and get takeout of chips and salsa. Another good thing is their weekday happy hour with a complimentary items like chips and salsa, chili con queso, and other basic appetizer items. Give them some love by buying a Dos Equis or two and you can easily fill up on apps. Now the average - pretty much all of the food I've eaten there...Chuychanga, enchiladas, tacos, etc. It wasn't bad, just not five-star Mexican food like other places where I've dined. read more

Love Chuy's! Best Tex Mex in West Chester in my humble opinion. Always great service and yummy food. I highly recommend the chicken enchiladas with tomatillo sauce. read more

I'm excited to have a decent Tex-Mex place by my house. Slightly disappointed given the hype. No beer on tap. Salas's pretty decent. Would have rated it a four except the guac. Not that the guac was bad, because it was actually pretty good. But they put their guac in a bowl half filled with lettuce. So not only do they try to trick you into thinking you're getting more guac than you do but by putting it on lettuce they make it impossible to scoop up all of it (unless you want a guac and lettuce salad.) Seriously, who does that? Monsters. Good tacos though. read more

I tried to call to place a simple order for one salad and was told I would have to wait 10 minutes before they could take my order. He was not remotely nice about telling me this, either. I walked in. instead. as I was very close by - the bartender (probably the same not-nice person from the phone) said I would have to wait to place my order. Clearly this establishment is not set-up for carry-out orders unless they are placed online only. Very put-out and will likely never bother ordering from this location in the future. Ridiculous to be dismissed in this way. read more

Went to Chuy's last nite December 30th with a Family Party of 10 Had called ahead. Seating within a reasonable amount of time Service was terrible! Over 20 minutes to place order for drinks Another 20-25 to place order for food Had to ask 2, 3, or 4 times to get refills on drinks or for anything else Finally just went to kitchen to get a needed extra plate One meal was delivered 10 minutes after the rest and relatively cold Food quality overall was good Having lived in Austin TX for nearly 20 years, this was a terrible reflection on the Chuy's Brand I've been to this West Chester Ohio location about 5-6 times over 18 months. I've never had good service To Chuy's Corporate Management. I'd suggest You come back and retrain the entire staff on the way it's done at Chuy's in Austin locations!! read more

It's fine. It's the most "fine" place I can think of. They add cheese, other fats, and fired things to a plate and apply salsa or chilis. I could recommend this for an unadventurous group, or probably for kids. The service is good. But if you are looking to treat your taste buds to something special, keep looking. read more

One of our regular date night destinations. Allows great service. Love the margaritas and the fajitas.

This an average Mexican restaurant. With standard offerings of burritos, tacos, fajitas etc. I had the "Elvis Presley Combo" a beef tex mex enchilada. Meat was a beet dry but overall was fair experience. read more

Exceptional food. Everything we had, we loved. I have driven past this place while driving on the freeway many times & it had always caught my eye. Finally decided to give it a try & so glad I did. Definitely going to be one of my family's new favs! It is a sit down, table served restaurant, but has a diner feel, with a mix of Elvis & Latin, tropical, nostalgia. Sounds like an odd mix, right? But, it works. Super thin & crispy tortilla chips, a bit salty. Just the way I like them. The table served salsa is a spicy, tangy, Pico de Gallo style. My son ordered the kids 3 crunchy tacos (they were small) w/double refried beans & ate every last bite! (He is very finicky!) It also came w/ice cream & a drink. I had the combo of the chicken/cheese Chili Relleno w/deluxe Tomatillo sauce, cheese/onion enchilada w/Tex-Mex sauce , charro beans, green chili rice. Every bit of it was great! So good, that I ordered take out to take home for my husband. Excellent, friendly service! Very attentive. Our waitress was Hispanic & had an accent, but spoke & understood English very well! Which I was very grateful for, as I've have ran into a lot of communication conflicts while ordering in the past at other Mexican restaurants. read more

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Great service and friendly and the drinks are nicely sized and the portions of food are quite generous and the hosts are very accommodating and the inside is a very interesting design decor arrangements and personally I would recommend the Pina colada and the tacos. But I would be happy to return again. read more

Chuy's - Very contempary inside. - Tex-Mex Near Me - West Chester, Ohio

So happy we have one close! Great atmosphere. Don't expect a quiet conversation. Party time. Margaritas are excellent and quality Tex-Mex. And you can't beat a Happy Hour with free nacho bar! Yay! Go West Chester Go!!! read more

Absolutely Delicious!!!! The best true Tex Mex around. The service was authentic and on point for only being open for 5 days! The management is pulling up their sleeves too! New weekly must have! If you haven't tried Chuy's you are missing out on some good ol' made from scratch grub! Also, Tracy was a kick ass server! Taking names and cashing checks! read more

Chuy's - Tex-Mex Near Me - West Chester, Ohio

I don't get the great reviews of this place. Been here twice and have to say I'm a little underwhelmed. The food is just ok, I haven't had anything here I thought was at all memorable. Yes, you could do worse than this for Mexican cuisine, but there are better choices elsewhere. read more

Great Fresh Flavorful Food! Fantastic Service! Bright Cheery atmosphere! Mexican only better! read more

Chuy's - Tex-Mex Near Me - West Chester, Ohio

We enjoyed the food. It was pretty good. The only reason we have given it 2 stars is because of our terrible encounter with the bar tender Andrea. She was very openly racist. Was rude to all of us in the group. It was amazing how she could instantly switch from scowling with us to having an instant smile on-her face when serving the Caucasion couple next to us. That experience was very upsetting from the get go esp since we had an hour's wait and were hanging out at the bar. Not sure if we will return. Our server David on the other hand was amazing. Really sad to see in this day and age, people with such racist attitudes. I can bet that ourskin color is what bothered Andrea. read more

The food at this Chuy's is typically well prepared and to your table fairly quick. The restaurant in very clean and well maintained over all and the location has ample parking. The biggest issue for me is the staff. The hostesses are very unfriendly and the wait staff tend to be the same. Every time I eat here I'm always full but I leave wishing the server's didn't act like patrons are a hindrance. read more

Don't order take out from this place. We've ordered from them 6 times and all of those 6 times they ALWAYS forget something. I get that they're busy sometimes but there are times we order during the weekday on a sloooooow Tuesday evening. I'm pretty laid back but when I pay extra for salsa, I would like to see what I paid for in the bag. There isn't just 1 salsa missing, both are missing 160% of the time. We've given them a lot of chances but today was the last straw. read more

If you enjoy screaming kids and bad service, this is the place for you. It's a shame the food is good. It's worth the drive to go to the Chuy's Kenwood location. read more

Chuy's is an average place to get your typical Tex-Mex foods. A few friends and I stopped in here while we were waiting for our Top Golf reservation next door. The chips and pico were fresh and our food came fairly quickly. I split the veggie enchiladas with a friend because we weren't that hungry, and it fed the both of us well. However, the menu listed that I would get guacamole, but it didn't come out on the plate, and I did not receive it after asking for it again. The shirts posted out in the lobby that you can purchase are funny though - clever Tex-Mex sayings aligned with Star Wars or other pop culture references. Overall, the location is convenient if you're at the arcade or golfing, but other than that, this place is just average. read more

It's an average Mexican restaurant. Nothing bad but nothing great either. Only bring one basket of chips. If I lived in the area I probably would not return read more

Pretty good. Chips and queso were delicious, however the #3 combo was pretty bland. Surprised they did have any beer on tap, all bottles. A bit over priced for my budget. read more