THIS SALON SHOULD BE SHUT DOWN…read more Meuy absolutely destroyed my hair. I'll post the picture of what I asked for, and a picture of what she did to my hair. I was horrified. She randomly picked out pieces of my hair to bleach. She let it process for over an hour until my hair started to break. Then, when she washed it out, she threw a bunch of toner in it to make it silver, but the roots were extremely brassy and uneven. I mentioned that it's uneven and brassy in some spots, and she had the audacity to claim that it's the uneven light because there's a window on one side of the salon...she knew she had done a horrid job, but her stubbornness and self righteousness prevented her from admitting that she completely ruined my previously beautiful black hair. She still charged me the full $180. I was horrified and everyone told me to demand her to get it fixed. I came in two days later and she washed out the toner and it became this horrible orange color. She claimed it's "such a beautiful color" and so did her ignorant coworker who didn't have any knowledge of hair. Note the bright blonde streaks that are still present in my orange hair-she really claimed AGAIN that it's the lighting that makes it appear uneven, but it's not. Not only did she ruin my hair color, charge me for the first visit AND the second visit, deny that she messed up and that her business is a disgrace, she also cannot curl hair for the life of her. After the horrid dye jobs, my hair has been frequently breaking and falling out. My hair turned into straw and I look ratchet. This completely ruined my self confidence and it'll take years for my hair to get back to normal. I would give this business -1000 stars if I could.

This is not a house of beauty, it a house of HORRORS. She fried my daughters beautiful hair…read moreoverprossed, started falling out.Then she blamed the customer, refused to refund, yelling & screaming. Did not even know that a toner is used to close the hair cuticle. Never ever trust this salon. Untrained and unprofessional. Does not deserve ur hard earned money.

-My review is solely based on them doing eyebrows. -Why did…read moreI wait so long to leave this review? I was pissed and I had too cool off so It wouldn't be full of emotion. -TLDR 2015-2020 Loved this place but starting 2020 till 2023 they were fucking up by eyebrows more then doing them good. I started getting by eyebrows down at hair centric in 2015, LOVED it and was getting my eyebrows waxed CONSISTENTLY (as soon as they were started growing) done from the end of 2015 to mid 2018 and then I would let them grow back before I would get them waxed again. The first time they FUCKED up my eyebrows was 2020 right before the covid lockdown. and ever since then till I stopped going (Augest 2023) they were fucking up my eyebrows or almost letting me walk out with mismatched eyebrows unless I said something even if it was pretty obvious (I know eyebrows aren't going to be twin sisters but they were barley distance cousins) Why did I keep going? 5 years of them doing a great job and knowing other places close by didn't do a good job. They would also do a good job every once in a while so I would HOLD onto that hope but the last time I went they FUCKED up by eyebrow SOOO BAD I had to sit in the car until I stopped crying so I could drive home where I then cried the rest of the day. Even if I would make an appointment they would wait till I was there to heat up the wax so I would have to wait either way. They tried cancelling my appointment 4 minutes after the start time when I walked in at the 5 minute mark (only once did I not show up to an appoinment b/c I though I booked it for a Friday when I actually booked it on a Thursday and I called them to apologize, so it wasn't because I would not show up to appointments)

Thank you Annie! My son is very happy with his haircut. He is such a picky teenager and I'm just…read moreso thrilled he is happy. Annie really listened to what he wanted and explained what she was doing. He was worried the front was going to be cut too short but Annie explained, she was texturizing. He is all smiles and said he found a new stylist. Great haircut and such a kind person! Thank you

Very talented people can do just about anything you ask and it always turns out perfect they do…read moretheir best to accommodate your appointments. The quality is always superior.

Oh WOW...I found Denise on IG when I did a search on Balayage Portland. I have been searching for…read moresomeone who could give me that natural sun kissed look that I had when I was a kid with blonde hair. Let me just say that I don't "speak" hair. I seem to ask for one thing and always get another. I hate striped highlights and yet that seems to be what I end up with because people have foiled my hair. The other problem is that it will look one way framing my face but different in the back. Then finally my hair has been over processed and compromised. Too many highlights have pulled the curls right out of my hair and I need someone who can help reduce that damage. So these were some of my gripes. Then I found Denise who is an expert. No....I mean really. She teaches others how to hand paint "Balayage" hair. She also uses products like Olaplex and K18 to help preserve and condition the hair. Denise listened to me and had me come in to consult about my hair. I knew she wouldn't be cheap and I knew that she was booked solid but I am so happy to say I was able to get an appt. I also don't need to come in every 8 weeks. These highlights grow naturally and will only need to be redone every 6 months with just some toner to refresh it. (Hey I'm starting to speak hair because she explained things to me!!) I'm so happy but look at the photos for yourself. They speak louder than my review.

Had a massage appointment with Taj (I think that's his name). I walked in and was greeted, very…read morenice salon. The room I was in was very clean and comfortable. My therapist was so good! I've had lots of massages and this one was incredible! Very good technique. I will be back!

Catherine is my go-to gal! She's such a sweetheart and very welcoming, always doing a great job…read more She's done my hair for the last two years and I'm impressed with her work every time. I come in frizzy and dry due to my hair being naturally curly but I always leave with it silky smooth that lasts for weeks. It's interesting to see all the art work they put on the walls for sale and the ambiance is super chic! It's busy most of the time, but they do a great job of keeping things professional and not rushing their work. I will always recommend Catherine, even if I live too far away to come back to her.

I just moved back to the couve and needed to find a place I trusted. She was very knowledgeable in…read moreall colors weaves and different types of highlights. She taught me a few things. Very happy and excited to find my new stylist. She explained everything and listened to me on my style and color wants. Tari did an awesome job.

I've been going there for almost a year since moving to Vancouver from Florida. The people are…read moregreat and my hair cut is great and I am very pleased with the overall service and attention to detail. Robert Vancouver, WA

My wife went to this salon on a recommendation from one if her friends. She went to have some…read moreblonde highlights put in her hair to blend in with the few grey hairs she has earned after raising four wonderful children. When I got to the salon, my wife was under a dryer and was looking a bit nervous. Her hair typically takes color and lightens quite easily, where she hardly has been under heat to help the process. She expressed her anxiety to me and to the stylist, Annette, when she came to check on her. Annette tried to assure her that everything was fine and it just needed more time. After quite awhile under the heat, she was told that it all "looked good" and that it was time to rinse her hair. After removing the foils and rinsing her hair, she was taken to another station and had just the top dried. My wife immediately noticed that her hair wasn't right and asked the stylist to fix it. Annette put a toner in her hair and then rinsed that. She dried just the top of my wife's hair and told her that it looked great. We took her word for it since it was hard to see with her hair still wet. BIG mistake! When we got home and my wife dried her hair, almost every foil had bled leaving tiger stripes all over her head (pictures attached)! My wife was so upset that she immediately contacted her trusted stylist and begged her to fix it. There was no way my wife was going back to Annette that had to have seen all of the bleeders she left in her hair. I don't know how someone that owns a business and calls themselves a "professional" would leave someone's hair like that! We tried finding a way to contact Annette other than calling her landline at the salon, which turns out to be impossible. There is a website for the salon, but no way to send an email or anything. There is a link to a Facebook site that says it does not exist on it. After a quick Google search I was able to find a cell number and left a text for Annette explaining the issue. She called a few days later enraged that I had contacted that phone and told me that basically we were out of luck and that a refund would not happen. So I just wanted to make sure others knew the risks they were taking by going to this salon.

I visited the "salon" couple weeks ago for trimming. I am not really a good speaker of English…read morebecause I have lived in the US for two years. So when I described to the "stylist" what I wanted i didn't have to say much - I simply showed her the lenght (about 1 1/2 inch) of my hair that needed to be trimmed. When the "slylist" was trimming my hair I noticed that her hands were trembling. After she finished she headed to reception where my husband paid for the service . I could see right away that the hair on left side was shorter then on my right side and i asked her to fix the problem but she cut the shorter side again and made it even worse. I pushed her hands aside and headed to the door. The owner of the saloon tried to figure out what was wrong, but I was too upset to explain anything. The stylist blamed on the lack of communication but what was the point? What kind of communication does she need to make a simple trimming. What she did could hardly be called as either A trimming or a haircut! I left the salon immediately with the terrible mood and went home. At home I checked my hair again all around and understood that my entire hair shape was ruined by the "stylist". I immediatly returned to the salon, but it was already closed. When I came back 2 days later I had a conversation with the owner. She was very rude in the beginning because she remembered me and understood that I came to point out at their mistakes. I thought she would make a compromise, but instead she behaved as if she didn't understand mine and my husband's complaints and said that she would call to police if we dont leave her property. She refused to return my money back and said that I was happy with my hairlook during my previous visit, which is ridiculous lie!!!! The hairstylist didn't even come over to explain why she did wrong, insead she was making caustic remarks about my claim from another room. And it was in front of other clients that where sitting and waiting for their appointments. I have never ever seen such "great" customer service in my entire life! The worst experience ever!!! As a result I made an appointment with another stylist and she fixed everything after that horrible experience. When I described what happened she was very much shocked by my "haircut" and by all the details of my visit in that salon.

Went here recently to get a trim. Tj was very kind, gentle, and experienced. The place was very…read moreclean and welcoming. She helped clean up my curly hair and even recommended some products that could help maintain my hair. Would definitely come back! :)

One of the best hair dressers I know in the Portland area. I have been having my hair cut by TJ for…read morethe past 27 years and wouldn't even think about going to anyone else. Even when I moved to Arizona every time I cam home to Portland and needed a hair cut she would be my first call

My favorite nail salon ever! I have been coming here for four years and they have always been a…read moreclean, friendly and reputable. The latest remodel is beyond gorgeous, it looks like an expensive spa inside. It has always looked nice but I am highly impressed and I recommend you come look for yourself. There is a room for private parties of four people...I love this. My husband gets a pedi with me from time to time and he enjoys the privacy....along with the pedicure lol. Highly recommended, I love happy hair!

Came to have them fix my nails from previous salon and was very surprised at how well she listened…read moreto my preferences and than spent more then an hour on them to make sure I was completely satisfied before I left. Definitely will be coming back for my regular fills