Very greasy food! It coagulates on the plate and lines your mouth for the rest of the day

Talk about rude no customer service. I came here in my lunch break. I Waited at the door for 3 minutes without being greeted. I decided to sit at the Togo bar.. only to be told I couldn't and to go back to the hostess stand... I left and went to Fish City and was welcomed right away. read more

Terrible service ..no drink refills, never check on us , no gravy or sauce on chicken fried brisket. The waiter started off with a Australian accent and a mask on towards the end he had his mask off and no accent . wont go back read more

Walked into the place where there was a sign that read All you can eat catfish and under the sign was the price $8.98. I ordered it and was told by the waitress that they did not offer that anymore. I told her there was a sign up front that said they do so she went to check and said that they do. I even commented on the impressive price. The meal came and there were two fairly large pieces of catfish on the plate and it was good. I decided to take advantage of the all you can eat and asked for additional fish. The waitress returned with a piece that was the size of a guppy. She said that she was embarrassed to give it to me and took it back and came back with TWO guppy size pieces. She explained that these were supposed to be what we got the first round and not the large pieces we received. They were not edible. I asked for the bill and was surprised to see a charge of $14.00 for the meal. I told the waitress that the sign said $8.98 and she replied what sign. We both walked up front to find the sign removed. I spoke with the manager who said it was a mistake so they pulled the sign. When I said they need to honor that price she huffed and said fine they would adjust the bill. I will NEVER return to this poorly run place. read more

Ate at Cotton Patch in Lufkin, wanted to try this location for weekend Turkey Never got the chance. Went in, one party ahead of us. They had been there 15 minutes without anyone even acknowledging them. Restaurant was not full & seemed to be plenty of wait staff; just no one wanting to gain more business read more

My fiancé and I were just passing through from San Antonio to Shreveport and decided to catch the lunch specials that go until 4 PM. Service was good and food came out quickly. Our waitress, Jamie, was very friendly. My fiancé got the chicken spaghetti and two sides. I got the 3 veggie & salad platter. It came out quickly but it was all kind of luke warm and didn't give the impression of being very fresh. The fried okra was over cooked (at least half of it was actually burnt) and was like it was kept under a warmer to get even more over cooked. Fries tasted old. The runner kind of slammed the plates down on the table as he came up from behind us. It actually startled me. If my fiancé had made any type of movement at that same moment, he could have easily knocked the plates out of his hands and onto the ground. Just awkward. It was all just mediocre. We didn't complain and left an appropriate tip, but we won't be back. read more

Horrible service at this location. Our server completely ignored me and my family for a full 30 minutes before asking us if we wanted any this to drink. Then the server came out with my Pepsi and there were lemon seeds in it. Later our server brought me the wrong food. read more

Online ordered 2 meals for pick up. Fish was prepared well and tasted good. Sides were good & correct. Ordered skillet of cornbread and received hard, stale piece of bread that had to be from previous day. Ordered peach cobbler which was served frozen solid. No ice cream was given. Called and manager said they'd give this items for free on next visit. But this meal was ruined. This is second incident with this location. Either eat in, check order carefully before leaving or est elsewhere. read more

My parents rave about this place, so I was thrilled when my parents decided to go with us. We showed up on a Monday for their chicken fried steak/chicken deal. My mom also had an email for a free entree. We had to wait about 15 minutes to be seated so it was definitely busy. We ended up at a small table but that was my mom's fault for telling them four and two kids instead of 5.5. Oh well, not a big deal. We all squeezed in. They brought out some hot rolls immediately (1 for each of us). We ordered relatively quickly and they got our drinks out to us. It all went downhill from there. The wait wasn't horrible, but we noticed that the table next to us got their food first and we had been there well before them. When the food came out, my dad had gravy on his chicken fried steak and on the side. He had asked for it on the side like the rest of us, but somehow got it on both. Oh well, he wasn't going to complain. My mom got some sort of fish topped with shrimp. She took a bite and immediately spit it out. It was cold. Not warm... cold. Eek! We let the waitress know and she was very kind and took it back. My son also asked for some more rolls. My mom helped feed the kiddos while she waited for her food to come out. My food was good. The mashed potatoes were tasty. If I had any complaint, a few of the carrots on my plate were a little under cooked, but it wasn't that bad. My husband then went to bite his broccoli and realized that it was all under cooked... or not really cooked at all. He wasn't going to complain thinking that he could just take it home and cook it some more, but my mom let the waitress know. She took it back and let us know that she would bring another and wouldn't charge us. I'm hoping that she was joking... of course you wouldn't. We were all done eating and my mom's plate still hadn't come out so she asked for it in a box. The waitress brought it out and gave my mom the box and had her box it up herself. We never got our extra rolls. We got our check and they never took off the free meal. When the waitress came, we let her know and she said she would take it off and we gave her the card. The checks come back to sign and she had in fact still charged us for it. So... we had to wait for her to redo the transaction. Oh my... what a mess this was! My parents guarantee that this was a first, but it may be my last. read more

Steak was good. Sides were decent. But the service was horrible. The server was real negative like she hated her job or something. We waited too long for drink orders. When we asked questions about the menu she was a smart ass !!!! read more

This was our 1st time at this place in Georgetown and it was WOW our waitress Maggie was fabulous and the food was great compliments to the cook read more

UGH!!! Filthy glass, filthy fork & knife. Floaty in very, very cloudy tea. RAW fried green tomatoes. Please STOP SWEEPING when guests are hoping to eat... Half-hearted apology from manager. Will NOT go here again and definitely will NOT refer anyone here. One star given so I can post this horrific experience. read more

Cotton Patch Cafe - Blech!!!!!!! - American Near Me - Georgetown, Texas

I had been here once last year and didn't review out of laziness. I love this place! I was craving good catfish so decided to give it a try. Let me start with how welcoming they were to my service dog... there are some true dog lovers in this place. I was with family and we decided to be be really "bad" and ordered THREE appetizers. We had the Cowboy Queso, the Fried Green Tomatoes and the Chicken Fried Bacon. All three were delicious but the star of the three were the Fried Green Tomatoes! We ordered the catfish and shrimp combo for our meal. The catfish is cooked to perfection and I was one happy diner. The Jalapeño Hushpuppies were very good, the fried shrimp was run of the mill but cooked well and the french fries were lacking which didn't matter to me because I had had my fill of fried foods! If you are looking for fancy seafood this is not your place but if you want delicious fried everything and extra friendly service then I'll see you here! read more

Amazing customer service. Always ask for "cowboy" as your server, he's an amazing person *Mama's Special Butter Cake *Chicken and Dumplings read more

Went back with my boss and he bought his team lunch. Menu items changed. Understaffed. Menu doesn't offer the Grilled Chicken Bacon Avocado Ranch sammich any longer. I think I'm done with this place. it WAS a good run. But the restaurant will need an overhaul. read more

Took my wife out to eat here and decided to order it to go. Let's just say this...WE WILL NOT RETURN!!!! Food portions are like you're serving kid portions...no flavor whatsoever...$17 down the drain. I will definitely let my family and friends know about this place. I gave them a 1 star because a zero wasn't present. read more

First time here. Never again. They gave my 4 year old son uncooked meat, rolls was brought out 30 minutes later, they gave my husband the wrong sides... and it just took so long. You should just go somewhere else too. read more

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Yum yum the meatloaf, the fried chicken, pork chops are all super tasty. The baked squash, mashed potatoes, gravy, green beans and corn are all tasty. The tortilla soup is excellent, I don't care for the spaghetti but that is just me. The desserts are great according to my husband, the Coca Cola cake was very sweet to me. We Doordash this at least 2x per month and the portion sizes for dinner are huge. read more

This place was good!!!! The prices were amazing too which made the whole situation superb. We started with the queso and the fried pickles then I got the fish and chips and my friend got the chicken fried steak.... my fish and chips were to die for and the chicken fried steak was so huge!!!! The waitress was so sweet and all of our food came out so fast. I'll be back read more

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Went to Cotton Patch today. It had been a while. Food was great as always. If you haven't tried their New Cornbread appetizer you definitely should. Harley was our server and she was fantastic if you have the opportunity to get her as your server you wont be disappointed with her service. read more

Harlee S. Was excellent!! She was prompt and very funny. We will be back for sure! Food was great, get the turkey on Sundays!! read more

Good evening all We ate here tonight 02/16/2022. Food was excellent service was slow but expected. Me and the wife didn't like having to wait 30 minutes for a to go order. For it being February dinning room felt like a ice box to cold. There was a lot of commotion coming from the kitchen. The cook was not happy, please fix that. The waitress were friendly and helpful. Overall Our experience was delight full. I would like the manager to be more present in the Dining room. Also rolls were not offered on this night not sure why? I understand we are in a pandemic and service can be slow. Thank you all we will come back for sure. The food was spectacular read more

I came here because my Nina wanted to eat here and she wanted me to try it. She has eaten at a Cotton Patch but I don't think at the Georgetown location. Funny thing is that I live in TX and she lives more than 3000 miles away. She said the bread is her favorite part. Of course, who doesn't love carbs?! We were seated by the nice hostess and then our waiter was a guy. Not sure his name but he was okay. Could be a bit more attentive but he seem confused or maybe thought of my uncle as weird. What he didn't know is that my Uncle has cancer and dementia. But we don't need to explain this to him or anyone hence we went on. Maybe that's why he didn't come back as often. And when he was, it seemed as if it rushed. Now the food was okay. The fried green tomatoes were awesome with the avocado ranch. I tried my Nina's strawberry chicken salad and that was good also.I ordered the fish tacos and it was edible but not OMG good. The fish was cooked well but the darn tortillas was hard as heck. I don't know what they did but boy it was harder than the tortilla chips they give you as a side. I will never order it again. I didn't send it back because we all know the rules about sending back food. Now the bread was alright. Not as soft as I thought but okay. The waiter forgot about that too after asking us if we'd like some. So overall this restaurant is your normal American food. Something you can cook at home but choose not to. Nothing special but maybe I was just bothered by the service. Clean restaurant and sweet hostess. **UPDATE** I received a gift certificate from management due to my previous review. Susan called me and we spoke l about the issue. Last week I was extremely tired and did not want to cook. Took my Mom and son out here to try. My food was good. I ordered the Cesar salad with salmon and that avocado ranch. I love that ranch. My salmon was cooked perfectly. My mom orders sweet potato fries with her meal and it was so good. They sprinkle a little bit of cinnamon on them. The service was way better. Our waitress was friendly and attentive. I truly appreciate the management contacting me. Shows that they care and really wanted an opportunity to make it better. Thanks Cotton Patch :) read more

We used to love Cotton Patch but yesterday's dining experience was the worst. The staff was desultory and inattentive and the food was terrible. Our heavily drenched in dressing salads came out with cornbread that was so hard and stale it sounded like a hockey puck hitting the plate. We were served old vegetables (yellow squash with browned edges and carrots that were cracked and white). The broccoli rice casserole was dried out and crusty. The piece de resistance was the chicken fried steak in a pool of grease with the grey colored meat inside. Very disappointed in this restaurant, it used to be a great place to go for some good old fashioned home cooking. read more

Cotton Patch Cafe - American Near Me - Georgetown, Texas

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Just had the most awful experience at this place. The one little girl who seemed to be working half the restaurant finally got to us after we sat for 15 minutes then proceeded to tell us that they were out of just about everything we asked for. When we finally settled on some entrees, it wasn't delivered to us til 30 minutes later And it was so cold in the durn place we just took our order to-go. No manager came to apologize or offer discounts. don't go here read more

I drove all the way up here yesterday to eat with my parents and my uncle, Gary. But hey, I can't pass up a free meal. I'd eaten here once late last year with my parents, so I had a pretty good idea of what to expect. I almost got the club sammich, and I really wish I had gotten that instead of the 6-oz steak. The steak wasn't terrible, mind you, but I've had much better. It was bland tasting, so there were no spices on it whatsoever. What else did I get? Oh yeah, onion strings and green beans. Meh to middlin'. I think the complimentary bread was the best-tasting thing, and it wasn't even that good. Our waiter was nice enough, but not very attentive. Tea glasses stayed empty for too long. In fact, I was never offered a refill on mine. When he delivered our food, I mentioned that I needed silverware. That shouldn't take more than, like, 40 seconds to produce, right? Go grab a roll of silverware and bring it back, right? Five minutes later, I finally had silverware. No, five minutes isn't a long time to wait, but when you're watching your food cool down and you're waiting to get something which takes absolutely no prep time, five minutes seems like an eternity. And here's the really stupid thing: The last time I went here with my parents, I ordered the exact same dish (but with a baked potato instead of green beans). I knew then that it wasn't a great steak, but I ordered it again yesterday for some dumb reason. My mother ordered the half soup (baked potato) and half sammich (club). She liked the soup, but she wasn't too crazy about the club. That's not to say I wouldn't like it, though, so if I eat with them here again, I'll give the club a shot. It looked good, anyway. My dad got the meatloaf, which he very much enjoyed. My mother got the meatloaf last time we came, and she gave it a glowing review. Gary got the CFS with garlic mashed potatoes and something else. He was pretty impressed with it, and this is a man who eats a lot, so you can trust him on food. He once got thrown out of a buffet for eating too much. So, Cotton Patch gets three stars because the rest of my family enjoyed their food. Had I eaten there alone, I probably would give it two stars. My parents are regular patrons of this place, so I have no doubt I'll be back. Note to self: Don't be an idiot next time; order something other than the steak. read more

The meatloaf search continues, another place another day in the ever elusive search for the best meatloaf around the area. So the drive to Georgetown to one of the new shopping areas I found a restaurant called Cotton Patch. Now with a name like that I am thinking wabbits lots of wabbits. Looking around I did not see any silly wabbits. I entered and was seated quickly and started reviewing the menu. What did I see on the menu in plain sight was you guessed it wabbit food menu. I know you were thinking meatloaf, ha! So if you want wabbit food it is here, I bet you can even get a head of lettuce if you want, I know my healthy friend would eat it. However, since I am a carnivore I looked for the meat, yes dead cow or dead chicken that's what I want. Now we are cooking, I found it meatloaf; I ordered meatloaf and a baked potato with butter lots of butter, yes cholesterol jumper, blood pressure riser and guess what I ordered broccoli also, good and healthy, wait I had it covered with cheese, "yum, yum" another killer! It also came with a small roll and even more butter. I loved the bread and got another one as well. Going back to a bit before I ordered I saw about 10 things I wanted to order including the chicken fried steak, fish and chips and a giant double burger. The menu was very large. How was the food, the broccoli with cheese was good, the baked potato was good the bread was great and the meatloaf, well it was disappointing. It seems to have no flavor maybe to much filler I don't know. The restaurant was very nice, clean, service fine; they have a nice outdoor patio to sit on a nice day with a view no less (see pictures)! Would I go back? Yes I want to try the chicken fried steak and fish and chips. read more

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The service was great but mixed results on the food. The grilled chicken was cooked perfectly and seasoned right. The potato and cheese soup was delicious. But the pecan and strawberry salad was disappointing. It was a huge pile of greens with a little pecan pieces, perhaps 2 strawberries cut up and sprinkled across it, and overcooked dry chicken. read more

Today(nov 15th) i went in for lunch since i was n the area and wanted to try a new place out... The patty melt is a must get..i could only eat half bc it was huge..def worth the $$$..i was seated in Cowboys section, he was so kind, knowlegable about the menu and was very polite... Checked on us several times..i def suggest you ask for Cowboy when u come here..we will def b back here.. read more

Cowboy is the best server! The food was exactly what we wanted yummy comfort food,but cowboy made our lunch extra special. Seriously folks ask to sit in his section he will make your day. read more

Just moved here and am obsessed with this place!! Everything I've had is amazing and so fresh. This is my new go to!! The potato soup is to die for! Made from scratch and so rich and flavorful. The Turkey club and Cesar salad is my favorite. Even the dressings are made from scratch! They have a variety of options too that all look amazing. I've also had the Cajun duo which was really good too!! Must try!! read more

The food is always great , fresh and tasty! The seafood duo was awesome! The crawfish sauce is perfect, the fish was moist and shrimp very flavorful! The pork chops are so moist , finger licking good! The mashed are great as a side for both items. The dinner rolls are moist and warm! Couldn't ask for a better lunch date spot read more

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Cotton Patch is a little difficult to find back in the furthest, northwest corner of the shopping center. But once I entered I was greeted promptly and seated. A server came and walked through some of the menu items with me. I guess from growing up and going to so many Texas cafes across the state, I had to break out my café measuring stick of chicken fried steak (or country fried steak to my Yelp friends in other regions). The steak appears enormous even in its lunch iteration and it comes with the standard cream gravy. But I'm afraid that's where the appearance and the reality separate Cotton Patch from other cafes. The meat was tough despite being very thin and there was a TON of breading. The taste was fine but not above average. I understand, it's tough being a chain in a state where CFS are king. I will probably go back and try the chicken and dumplings which looked good on the menu. But I've got mom and pop shops who can kick out a better CFS during lunch hour. The service and cleanliness are very good and it def warrants another try on my part, but I'll leave the CFS to the blue-haired maestros of home town cafes lol read more

I would give a -5 review!! Sooo pissed at this location!! We order Door Dash, ordered chicken fried chicken and tenders.. waiting for almost an hour for the food and when it arrives, no gravy?! Really?!!!! If you have tried their chicken you know what I am talking about.. it is an essential part of the whole meal.. I called to report the incident talk to this Alex manager and the only thing she can tell me is she's keeping my receipt for next time! I told her I want refund but she doesnt want to give it.. How can you do this to your regular client? We are eating, ordering in this location amost every week and this is how they repay you! I can even show you my receipts!! read more

Didn't eat here, but the service at entrance was pretty sad.. Hostess was so unenthusiastic, made it seem like a depressing place to be in. Only 2 servers showed up for work - so the place was empty and still a 45 minute wait. Anyways, we went somewhere else read more

Horrible service and horrible food. We walked in and 3 of the hostesses just stared at us like they had no idea why we were there. Left it to us to be the ones to greet. Took just under 10 minutes for our waiter Sophia to come and and just get us drinks. She was awful too, terrible attitude. We waited a really long time and finally asked another waitress for some condiments so my son could eat his meal. Food was awful, got the grilled cheese because I was feeling a lighter meal. It was cold and had what seemed like one slice of cheese in it. I got steamed veggies on the side and I got about 9 pieces of vegetable to replace the crappy fries they serve, my son didn't even want to eat them. We went in on a whim after hearing a radio commercial and....all the regret. Will never go back. read more

Good food. Good service. Keegan was our waiter and he was awesome. We will be back to try all of the large selection on their menu. read more

Food was decent. Really salty, but it happens. Store was clean. Happy faces on the staff. The reason I needed to leave a review is because somehow our waitress got lost at times and another had to step in. So, if you go, be sure to ask to be seated in Lynessa's section. She had her own tables to worry about, but was happy to serve us in our server's absence. We didn't even have to ask. She saw and was very attentive, consistently. I give the restaurant three stars due to the over-saltiness of the food. I give Lynessa FIVE STARS because she's fantastic. I give our original server... a suggestion: Do better. read more

It pains me to write this, because we live locally and have been to this location numerous times over the years. Our last visit was terrible. We should have left when we were seated and walked past several unbussed tables, food and napkins on the floor and were sat at a table that had been bussed, but not wiped down. We could see the kitchen floor and it was a greasy mess as well. Things did not get better once we ordered. Several sides were not available as were 2 choices of salad dressings. There were so many unbussed tables, that they ran out of dishes and our food got cold waiting for them. I watched both managers, servers and greeters continuously walk over the dirty floor, past dirty tables and doing nothing. When we left, 3 staff we at the greeters stand staring a their phones...and the place was still a mess. Sadly, this was on Mother's Day with my wife and our 4 girls...none of which will ever return to this location until there are major improvements. We spoke with the manager and she acknowledged the situation...but nothing was done about it. In full disclosure, we got 25% off our bill. But I'm just glad nobody got sick. Cotton Patch you are better than this! read more

We will not be going back here for a while. We got seated at 8:25 after a 45 minute wait in a near empty restaurant. It took 30 minutes to get our drinks and appetizer and another 15 minutes to get refills and our food. We practically hunted down our waitress for everything, to include the check so that we could finally leave just before 10pm as the last of two seated tables. There were plenty of young wait staff hanging out, which probably should be working in retail so they can better socialize. read more