We have been fans of Cotton Patch since we moved to Fort Worth 10 years ago. While the in-restaurant dining experience has always been great, the takeout experience is the opposite. It never fails that at least one item is missing. Last time it was the gravy for the steak fingers. Therefore I made a note on the order this time "please don't forget the gravy". As one might guess, it was forgotten again! When I called it out the missing gravy, the girl seemed surprised and had to get it for me. Once I had it in hand, I let her know I'd called it out specifically in my order and then she proceeded to roll her eyes and walk away. I didn't get her name but she needs to learn better customer service skills. Management has turned over a few times here recently so maybe whoever's running the show now isn't customer focused. Please implement a quality check on orders. It's so frustrating to get home and realize part of an order is missing! read more

Great place to go for a good homestyle meal with friendly service at a reasonable price.

Follow up to previous On Target Review. Strange that Cotton Patch requested my email after I reported minuscule portions and issues here, but failed to follow through with anything, kind of like our experience at the restaurant. read more

We just had the best experience at Cotton Patch in Watauga due to our waitress.. her name was Anessa and she was the sweetest and she made sure were taken care of and she did it all with a smile and the best attitude. We will go back to this location because of her and of course the food! Thank you Anessa read more

We went in for the $5 chicken fried steak and she had the chicken fried chicken. The place was busy, waited 25 minutes but it was worth the wait the chicken fried steak was huge and very good and her chicken fried chicken was moist and crunchy. The waitress was very nice and helpful! read more

Cotton Patch Cafe - Fried Green Tomatoes, awesome! - American Near Me - Watauga, Texas

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Today I came in to pick up an order, I understand many people were there, to pick up Thanksgiving orders. We did not get our gravy with our Chicken Fried Chicken or Chicken Fried Steak, the veggies were good but my Chicken Fried Steak was dry and hard, the Chicken Fried Chicken was the same way. Why you would forget to give people gravy is beyond me. Gravy is the most important thing with these two meals. When I arrived at 6:00 PM my pick up time my order wasn't ready I had to wait about 5 minutes. I hope you can do better next time. read more

Everything was spot on the meatloaf, the casseroles, the fish, the rice, the service, and the delivery!

Excellent food and service. Our waiter was very friendly and helpful. We went to the Denton highway location in Ft. Worth. Well worth the trip read more

Delivery was great, earlier than quoted. Food was hot and fresh. The problem came with the portions. Ranch house steak was good. Loaded mashed potatoes were nice size portion. Squash casserole was satisfactor. Green beans, well, I could count the beans without using my fork. Smallest serving I have ever seen for the cheapest side. Just crazy. And I paid extra for the 3rd side. read more

Cotton Patch Cafe - American Near Me - Watauga, Texas

This cotton patch slaps. Honestly, ask for Anessa, she's the bomb. She hooks it up with the rolls too.

I only do Togo but every Tuesday they have two steak dinners for $22.00. Yes that includes the bacon wrapped filet! Delish!!

Our first time here and it was so good. Alex was our server who recommended us to try the chicken (one of Cotton Patch's signature meals). My husband asked for the chicken brisket and I, the chicken fried chicken. Both plates were absolutely delicious. Definitely we will come back soon Thank you for your service, Alex. You're the best! read more

Went for lunch, got right in and the food was delicious. We had Chase as a server and he was the best waiter we've had in a long time. Very friendly! Ask for him next time you go! read more

Thought I'd give this place a second chance. Ordered 2 salmon Caesar salads through Uber eats. No dressing, no croutons, no cheese. Just lettuce and overcooked salmon. So disappointing. read more

Cotton Patch Cafe - American Near Me - Watauga, Texas

Pick up Orders never ready at promised time.. food is cold when I get home. This is unacceptable with the amount of employees working.

I have ordered a lot from Cotton Patch over the years, and up until recently it's been very good(the food and the service). However, the last 3 orders have been late. The food has been cold and items missing or incorrect. I've left feedback and I'm hoping it will improve. read more

Slow.....ordered online for pickup. Meals were 30 minutes later than the promised time. One meal was completely left off the order. I checked it prior to leaving the restaurant, so at least I didn't have to go back. This is the second time that the order was incorrect with the online order process. The ticket printed and attached to the order had everything correct. How did they miss a complete meal? There should be a check off system in place to insure the orders are complete. The online order process is excellent when placing the order. Easier than most of the other restaurants. Now get a good quality control system in place! read more

Chicken tenders... pretty good and filling for the price point. Great flavor and most of the tendons that can be found in some chicken strips were non existent great because I hate tendons in chicken strips. Ranch is great for a dipping sauce all though the Honey Mustard is just as good. Cornbread and bread is tasty and free of charge. read more

Cotton Patch Cafe - American Near Me - Watauga, Texas

I saw a female server with tattoos all over her arms grabbing two loaves of bread with her hands to put them in to-go boxes. She wasn't wearing gloves. She also worked as a cashier, and she was constantly talking loudly and shouting while working. Where did the spit that came out of her mouth go? Carrying bread with those dirty hands that had been hugging and touching many thing, many people. Unbelievable filth. read more

I made an online order for a curbside pickup at 5:22pm on 1/1/21. I was told my order would be ready at 6:00pm. 40 minutes is a long wait, but with everyone doing curbside pickups, I've come to expect a little longer wait time. I arrived at 6:00 and got the last available curbside parking space. I called inside and I provided my name and parking space number. I was told my order would be right out. 20 minutes later my order still hadn't arrived; so, I called back and asked if there was a problem. I was told my order would be right out. 30 seconds later a lady comes out with half a dozen bags slung over her arms and starts delivering food to all the cars. I was not impressed by this kind of service. All of the cars that were next to me had been there longer than I had. Who knows how long they had been waiting for their orders, and who knows how long my food had been sitting on the counter waiting for someone to bring it out. I got my order and drove back home. My wife's sandwich and fries were cold and soggy from sitting in a styrofoam container for so long. My potato soup was lukewarm. My daughter's chicken tender's breading was soggy and the fries were cold. The drinks were watered down because much of the ice had melted. And last but not least, the Dr Pepper Cake (no ice cream or strawberries) was missing. This was a COMPLETE FAILURE and not worth the $34 I paid for it. read more

Congratulations Cotton Patch! Another well deserved 1 star. Greeter a bit bumpy, wanted to sit us at a boxed in table, but seated in booth at request. Server was imminent getting beverages + order. Then downhill ride. $13 salad was only a half filled bowl. Cornbread came cold. Then rest of both entrees. Asked server to have management stop by + no manager + server disappeared until she brought the check. No refills or offer to refill beverages. This location is known for their bullshit ways. read more

The worst for to go food. Over the years I've learned to look through my food because they always forget something, usually something big like your side item. My last visit was a few weeks ago and my Togo order was missing SIX things including 2 sides, kids drinks and cookies for both kids meals, gravy for chicken fried chicken, and all toppings for the loaded baked potato. The guy who I watched put my order together just stood there non-chalantly while the bartender was nice enough to get the things we were missing. Screw this place, never wasting money here again. read more

Amazing food chain! Didn't even know it was a chain but so glad I can have it more places. Wait staff was great at this location too!

I had "dinner" tonight at Cotton Patch-Watauga. I use the word dinner loosely as it was not edible. I ordered blackened tilapia, which, per the menu and server, is to come with rice. What I received was no rice and cold, raw fish that I had to wait almost an hour for even though they were not crowded. I asked 3 times. for my rice and at least 4 times for tartar sauce. never received either. the server was well aware of this, but no effort toward any apology or accommodation was made. Further, my friend dining with me found a bug in their water. Worst restaurant experience ever!!!! read more

Mostly gravy, very little beef tips....not worth the price for gravy, not too tasty....will not order again... read more

Cotton Patch Cafe - Beef tips, garlic mashed potatoes, steam veggies......there was more gravy than beef tips.... really not worth the money for gravy - American Near Me - Watauga, Texas

A unique concept. Though it may be an old one it has, in many ways, been updated. The menu items are a wonderful blend of the old and new. Good service too. Got lots of help understanding the menu items. read more

My salad was soggy? The chip w the chips and queso were stale ? When I told the waitress she said she couldn't tell the kitchen bc she can't speak Spanish? Not really what I wanted to hear. I understand language barriers but y'all don't have anyone there to translate? We had a hard time flagging down a waitress when we needed something but there were three hostess at the stand fiddling their thumbs, Sad I wasted money there read more

Average. Basic. Ordered a cup of chicken and dumplings...cold until I got to the bottom, which leads me to believe it was either microwaved or sitting for a while. Ordered 2 chicken (country) fried steak with mashed potatoes and gravy. Usually it's great...never had it from this location, the meat was hot, the breading was so so, not that crispy. Gravy was luke warm and mashed potatoes were cold. Waitress wasn't awful, just not engaged or extra friendly like you'd expect from someone wanting tips, didn't even ask if we wanted refills. Hostess was nice, attentive and smiley. read more

Ate here Friday evening. This used to be a favorite but it isn't what it used to be. The steak was tasteless as was the chicken. The soup was cold, the okra was soft and so greasy there was a puddle in the bowl. The rolls were doughy, not cooked through. The quality of the food had really gone down. read more

I've been here a 3 times, and everytime the food was amazing. The staff were friendly and helpful. I need to try more of the menu though. The fried green tomatos are worth the trip alone. Highly Recommended. read more

This was a great surprise ! Wonderful food and excellent service. Ordered the chicken fried chicken with broccoli casserole as a side. Perfect amount of fried crust, moist chicken and good gravy. The casserole was also good. read more

Normally, we enjoy eating at this restaurant. The food is consistent and the staff is usually helpful and friendly. Today was different. Our waitress was sweet and the food was good, but there were two girls hanging out at the registers gossiping about customers and laughing at them. It was disgusting behavior and it ruined our lunch. I wasn't the only customer who noticed, but even as the two girls were stared down, they didn't stop. They knew they were caught in the act, but it only made them mad and they kept whispering and looking over to glare. If it were my establishment, these two would be fired on the spot. People come in from all walks of life, but they are paying customers. They deserve respect, not to be singled out and laughed at. I am not sure I will visit this restaurant again. This incident turned my stomach, and I am not a happy customer. read more

We have eaten at Cotton Patch for many years and have always been treated with respect. This time, we ordered pick up and it was great! Right off the bat, we could not believe all orders were complete from the food down to the sauces, butter and plasticware! We also ordered from the $10 menu which was perfect for us. Still plenty of food but in smaller portions. It really was a great meal with a great price. We even enjoyed a dessert! This is our go-to place for a good meal! read more

We went here for an early dinner and had a great experience! It was our first time and we cannot wait to go back. Amber was our waitress and she was one of the best waitress we have ever had, anywhere! She was fast, knowledgeable and super attentive. We both ordered the steak that has mushrooms on it with sides of veggies. The steak is actually hamburger meat in a steak shape but it is pretty tasty. After this experience we will definitely be back ! read more

The chicken fried steak was awesome just like normal. All their food is awesome, I have yet to have anything bad from this restaurant. It's a wonderful taste of Home . Happy Birthday Cotton Patch ! read more

Good food at a reasonable price. We had Nuely as our server. There was a problem with our order and she went out of the way to make it right. If you are a fan of salmon, this restaurant prepares it perfectly. read more

This outing was a bit disappointing as the staff did not seem to want to be there and they did not have an issue with being visible about it. They were not rude but definitely were not pleasant. The food was ok and about average, not good but not terrible. This is the third time that we have tried this location and now we remember why we only visit every year or two. Overall...eh...average at best and worst. read more

First time eating at Cotton Patch... my husband and I had a great experience with our waiter Cameron. He was the perfect amount of attentive and assuring, thus his customer service was great. He gave us good conversation and seemed truthful bout his reviews of the food. We ordered the strawberry lemonade (seriously good! Enough sweetness and that didnt completely mask the sour) and the pucker frozen lemonade(if you like sour stuff this is your drink). We enjoyed the taste nd flavor of both. Oh and their complimentary rolls are amazing. For lunch i had the 3piece tender lunch basket for 6.99. The tenders were so juicy nd tender, the breading had. Nice and airy crunch! My husband had the chicken fried chicken w. Mac and cheese and fries for 10.99. It was a nice portion nd it got him full. He said everything tasted fantastic. We will be back!! read more

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The service was SO good!!! We had Zechariah and he was very attentive and kind the whole time. Definitely coming back to visit this establishment! read more

Very nice staff, fast correct service, delicious Southern food. Very pleasant experience.