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    Counter Service

    3.9 (14 reviews)
    Open • 10:00 am - 8:00 pm
    Updated a few days ago

    Order Counter Service Takeout or Delivery

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    COUNTER SERVICE ATMOSPHERE

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    Recommended Reviews - Counter Service

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    Green Goddess Chicken Club
    Rose B.

    Cool vibes inside. You order at a "phone booth" on a tablet then they freshly make your sandwich. I got the green goddess chicken club and it was heavenly -- I wasn't expecting a ton but they filled it up and the bread was fresh. Definitely would return! $18 for a sandwich and $4 for a sea salt chocolate chunk cookie.

    Sausage, Egg, Cheese sandwich. Pork sausage, melty cheddar, fried egg, hash brown, garlic mayo, + pickled jalapeños on a sesame brioche bun
    Ruwan J.

    Counter Service has launched as a fast casual-ish sandwich shop serving up a variety of cold sandwiches, hot sandos, and some other smaller bites like desserts and snacks. the space is a throwback to luncheonettes of decades past except with modern touches like touchscreen menus to order from . clean to the eye with a well-maintained interior with a few seating options if dining in. ordered a Sausage, Egg, + Cheese TO GO via app (my sandwich stayed pretty warm despite a short walk home). the sandwich by their description is pretty accurate: "House made pork sausage topped with melty cheddar, a fried egg, a hash brown that we make ourselves, garlic mayo, and pickled jalapeños (that we pickle), on a sesame brioche bun." the flavors of the sandwich come together nicely. big hat tip on hash brown which stayed super crispy in the sandwich and is damn good. the egg was more of an overcooked seasoned egg puck...more of a disk than a texture or flavor. didn't really see the cheese, but it was sorta over melted into the hash brown--definitely the sandwich needs more cheese and it sb visibily melted all over the sand. the sausage patty (and the aforementioned sausage patty) are the heroes of this sandwich as the patty tastes great, cooked nicely, firm, but not chewy, and you can taste the meatiness without it being drowned by other flavors. big hat tip for grinding a homemade quality pork patty (bc commercial ones in the supermarket and most other places are the drizzly shits). not sure where Counter Service gets its brioche buns, but this is what brioche buns should be: a fluffy firm but soft bun that has underlying sweet buttery flavor. most commercial bakery brioche are terrible and collapse in a burger or hot sandwich bc they use too much butter, inferior ingredients, or made incorrectly. thankfully, Counter Service is baking their own bread or sourcing it from a quality bakery as it shows in the end product. the garlic mayo doesn't add much imo, but to each his/her own, but it doesn't hinder the taste by being too garlicky. the pickled jalapeños are a nice touch...a tiny bit of heat at the end of each bite/chew. the sandwiches are made to order (no microwaves)--the cooked items are cooked on the spot BUT NOT BY GRILL! since it's a fast casual spot, they use that fast high heat conveyor oven to cook each element of the sandwich separately and then combine it as the oven speeds up making a sandwich with hot elements. the only sandwich ingredient that suffers cooking this way is the egg which really loses its eggy silkiness. also, my sandwich ingredients was stacked way different than how it is pictured on menus, website, etc. while it tasted fine, i do think the optimal bite/chew is probably in the way it is shown online...despite all of it going into the same place....YOUR MOUTH! and again, more cheese visibly as it felt missing from mine though it was there. consistency is about consistency whether it be sandwich flavors or visualizing them. also if you like pretzels, order the SWEET + SPICY BROKEN PRETZELS. worth it as a snack. trust. my Sausage, Egg, + Cheese sandwich took about 15 minutes. not bad in my opinion for a a sandwich filled with good ingredients that taste like what they are supposed to be for the most part. the service is sorta non-existent bc you order by touchscreen or any of the usual suspect food ordering apps. both workers were focused on banging out the order, so there isn't really time for chattiness in the evening hours...maybe in the daytime? will most likely try Counter Service for one of their larger cold sandwiches down the line. they are definitely working out the kinks of the menu and the good thing is there is room for improvement on sandwiches that i daresay are quality bites and combine quality elements into fairly unique eating experiences. all that said, prices edge on the higher side for fast casual, but welcome to 2025. it's a wild world...

    Inside
    Fay K.

    Wow, oh Wow! These sandwiches are so tasty! Lightly toasted fresh bread, quality ingredients, flavorful dressings...I am a happy camper! The eatery is tastefully decorated like a vintage diner with red booth seating, and red bar stools. There are two phone booth shaped kiosks to order from. The place is sparkling clean. Customer service at the counter is excellent. I was greeted warmly to pick up my order and advised that I would save money by ordering directly on their website as the prices are cheaper than Grubhub. They sell half-sized sandwiches in addition to regular full-sized. This is great if you want to try multiple flavors in one go like me. Is that called greedy? Haha. I choose to say I'm inquisitive. The garlicky oily broccoli rabe in the Cortese with the roast pork reminded me of an authentic Italian restaurant. I loved the sauce in the Green Goddess, though next time I will omit the bacon. It's the soft bacon, not the uber crispy bacon I prefer to eat. I always love charred pork, but am not a fan of pate in Banh Mi, so I was glad to be able to omit that and the sandwich for me hit the spot. The steak and mushroom melt wasn't bad but the steak was cooked too well done for my liking. That made it on the dry side. I also omitted the jalapeno mayo as I was concerned it could be too spicy for me, but I'm sure that would have provided the proper balance of lubrication for the dryer meat. The steak and mushroom melt also had banana peppers in it which I don't like, so I was disappointed not to have the option to omit them. Regardless of my persnickety foodie qualms, I was impressed with Counter Service and definitely recommend them!

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    4 months ago

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    6 months ago

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    19 days ago

    Extremely mid, sandwiches are flat and bleh. Got delivery, but can't imagine much better at the actual location.

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

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    2 months ago

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    7 months ago

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    10 months ago

    These and solid, tasty sandwiches. Friendly service. I'll go back to try different options.

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    10 months ago

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    1 year ago

    Best egg and cheese sandwich of my life. Clean, good music playing, nice staff. I will definitely be back! Their entire menu looks amazing.

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    11 months ago

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    1 year ago

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    Sandwell - Healthyish Toasted Sandwiches

    Sandwell

    4.5(115 reviews)
    3.9 mi•Upper West Side

    Discovered through ClassPass and will be back. The REMY was a great and extremely filling! Enough…read moreto eat from twice. Creative, flavorful sandwiches made from thoughtful ingredients. Quick service, busy but clean space, and attentive staff. The place fills up, so come prepared with your order or order ahead.

    I would give this a 2.5/5, honestly. I do not wish any ill…read moreupon anyone associated with business, just want to give my constructive feedback on my food/experience! Decor/actual restaurant: This particular location is very small and tight with limited in-store seating. The interior is cute, I like the blue color theme they have here. For a restaurant designed for to-go orders, I believe that there could be more waiting room and a couple less chairs. Service: Like many "fast food adjacent" restaurants, the people who work there have good customer service but I imagine deal with the worst. I know they're doing great with the situation they're in. Kudos to them. Food: this is probably my harshest critique. I ordered a pesto chicken sandwich, and it was fine. I don't believe it was worth the $16 I spent though. The chicken was kind of bland, tasted similarly to frozen grilled chicken pieces you buy from a grocery store. I do wish there was more sauce. The pesto tasted good but overall there was too much bread. I fear you would be better off making something like this at home for a comparable price. The bread was good, just too much. I don't want to base the menu on this sandwich alone, a lot of the menu options sounded delicious, but this was just the experience I had!

    Photos
    Sandwell - Inside tables

    Inside tables

    Sandwell - Truffled Mushroom Cheese"steak"

    Truffled Mushroom Cheese"steak"

    Sandwell - Mac & Cheese & Peas

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    Mac & Cheese & Peas

    The Sandwich Board

    The Sandwich Board

    4.3(78 reviews)
    0.7 mi
    •$$

    The lap cheong mala wrap alone is enough reason for me to come back…read more Bolo bao sandwiches seriously need to catch on in NYC, since they're quite common in Hong Kong. This was my first time seeing one with roasted duck though. Just a heads up that the street felt a bit sketchy even though it's near the edge of Chinatown. We were unfortunately harassed by someone outside of the store and ended up giving him a few dollar bills... *Chinese Sausage Mala Wrap $10 ** The lap cheong was spread so evenly throughout that I got some in almost every bite. The mala aioli was quite spicy, but not overpowering or lingering. The crispy shallots added such a nice crunch too which I loved! *Duck Tsangwich $16 I was quite surprised that the roast duck skin stayed crispy! The crackly cookie topping could've been thicker since it was pretty flat. They give you chili oil on the side, but it was already super flavorful with the hoisin sauce. Only thing I wished for was more cucumber and scallion to help balance out the richness.

    accidentally found this place, which looks like a hole-in-the-wall. It only has walk-up ordering…read more There are a couple of chairs and a small table outside to sit. The Duck tsangwich is on the small size. The duck skin is crispy and the sauce is very good. The Chinese sausage sandwich has crispy shallots which added nice touch to it. Aioli was a bit spicy. I was here at 9:30 AM. They had a breakfast menu. I think it stopped at 10 o'clock. Overall, I'm glad I found this place

    Photos
    The Sandwich Board - Interior

    Interior

    The Sandwich Board - Takeout

    Takeout

    The Sandwich Board - Duck Tsangwich

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    Duck Tsangwich

    Sunny and Annie's - Biden Sandwich on a hero

    Sunny and Annie's

    4.4(606 reviews)
    0.7 mi•Alphabet City, East Village
    •$$

    ((4.5 stars)) Sunny…read moreand Annie's is very much a 24/7 neighborhood gem of a corner store and deli. it's packed with packaged foods--candy, chips, cookies, ice cream, soft drinks, beer, and a lot more plus the deli counter serves ups an endless list of creative sandwiches. i am not going to say this place is cramped but it kinda is. for example, if people stand in the wrong areas of the store, it will cause a complete standstill of a traffic jam in the store. my advice: order from the deli (and stand somewhere people aren't trying to get to) or grab whatever you need, pay, and leave. this place is not a place to linger. keep it moving. anyway, the obvious draw of Sunny & Annie's is the endless list of sandwiches that are handwritten cards that are stuck outside glass of the deli counter. there is literally something for the pickiest eaters--from hot sandwiches, cold sandwiches, wraps, and more. some sandwiches are named celebrities, politicians, etc. i have ordered a bunch of different sandwiches and have not made it through much of the menu. you can also create your own Frankenstein monster of a sandwich. while the sandwiches are a big part of the draw, the insane amount of snack foods crammed into the store is quite remarkable from the large stand of Doritos, Takis, Cheetos and other popular branded snack foods in the front to the separate stand of Wise snacks to an entire back corner of the store filled with all kinds of chips, popcorn, etc. imo, Sunny's has the freshest-tasting Smartfood Cheddar Popcorn. i know an insane take consider it's a packaged popcorn snack from a megacorp (PepsiCo), but i'll die on this hill. maybe it's cause Sunny's sells a lot of Smartfood popcorn so it gets refreshed often, maybe they have a secret in/pipelinbe from the factory, or it's just magic/alchemy. i don't know, but the Smartfood Cheddar Popcorn never tastes stale-ish like it does at grocery stores, the bags never feel deflated because they have been on shelf long, and the popcorn never has that soft mouthy feel but still has the crunch to it. maybe it's just me, but Sunny's serves a great list of sandwiches...AND the freshest Smartfood Cheddar Popcorn. beyond the snacks, the service from the deli to cashier is upbeat and friendly. in all seriousness, Sunny and Annie's is an Avenue B institution at this point and remains a charming family-owned store--and is NOT a sterile modern clone of a neighborhood business.

    Huge sandwiches. Would recommend eating on a roll vs a wrap only because a wrap falls apart more…read moreeasily. Lots of flavors going on. Expected there to be a more accurate pho-palette, but the fusion is fun and appetizing nonetheless.

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    Sunny and Annie's
    Sunny and Annie's - Pho  P.H.O. Real Sandwich

    Pho P.H.O. Real Sandwich

    Sunny and Annie's

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    Sal, Kris, & Charlie's Deli - Turkey & Roast Beef on a Hero Fully Loaded (~$16)

    Sal, Kris, & Charlie's Deli

    4.7(1.6k reviews)
    5.3 mi•Astoria
    •$$

    Where do I begin??! First of all i must thank my Yelp buddy…read moreSuper K for recommending Sals!! Absolutely delicious subs!! Better than Katz and Carnegie!! Sandwiches are huge!! Its possible to share a sandwich with a friend. My favorite is the da bomb or pastrami. I love dipping mine in Italian dressing.... Service is great! Located in the Astoria part of NYC. You might have to wait but its worth it!! They don't take plastic!!! You need cash!! Oh yeah no place to sit ..so take it the park.. so after you eat you can take a stroll and not feel guilty!

    I was recently visiting NYC & knowing my for a top tier sub sandwich, I must try Sal, Kris &…read moreCharlie's. So I did, and ordered "The Bomb", everything except Mayo. Cut in 4 Here's the deal. The service is very professional. Takes a minute because they're extremely busy if you visit during the lunch hours. If you're a foodie and enjoy the view of fresh meats, cheeses, salads, breads, and sandwiches being made fresh..... then the ambiance was bliss. The fact it was in a common neighborhood made it even more enjoyable of a visit! Now to the sandwich..This sandwich itself DEFINITELY lives up to the hype! It really is the REAL DEAL!! Maybe they should change the name to "Da Bomb", because it's that's good! However, through no fault of anyone, this is the learning experience I take back for my next visit: 1) Extra lettuce, tomatoes, onions, hot peppers. Potato Salad IF extra hot peppers! 2) Bring reusable containers for your sandwich, especially if you're not going home/ hotel right away. Next visit, which will be my next visit to NYC, I intend to try the roast beef and turkey hero, extra lettuce, tomatoes, onions, hot peppers. Overall, I still rate 5/5. They do a fantastic job here. Service is awesome, food is fresh, and the amount of food they offer for the price is well worth it. Definitely worth visiting again and again!!

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    Sal, Kris, & Charlie's Deli - Inside and menu

    Inside and menu

    Sal, Kris, & Charlie's Deli - The Bomb - Split 3 ways.

    The Bomb - Split 3 ways.

    Sal, Kris, & Charlie's Deli

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    Sandwell

    Sandwell

    4.6(29 reviews)
    0.8 mi•Gramercy

    How did I miss this absolute gem? I live in the Gramercy neighborhood and because of construction,…read morewalked past and never noticed. Sandwell is spectacular. Arrived just after 3:00 pm and was eligible for their Happy Hour, which consists of 1/2 price if your coin-flip comes up. Mine did! I ordered the Buffalo Chicken Sub...baked chicken cutlet, buffalo sauce, blue cheese, pickled carrots and celery, lettuce, tomato, dairy-free avocado ranch. Along with Defonte's, Brennen & Carr, Salt Hank's, and various Little Italy Prosciutto/Tomato/Mozzarella heroes, the best sandwich I've ever experienced. The Buffalo Chicken Sub chicken is baked, not fried. It's a true flavor jolt. Every ingredient works. I can't wait to try their other sandwiches. Going back today for the Turkey Meatball Sub. Somehow, even better is the staff and service...all 5-star. The interior is really clean and comfortable. And a side note...every woman that comes through their doors is friendly and attractive. In a city with the best sandwiches, Sandwell is the best I've ever had.

    Free catered lunch from work. Pretty good sandwiches!!…read more - Green goddess chicken Caesar sub: 11/10, omg lowkey a tier sandwich. I was skeptical, but it was so flavorful. Perf ratio of chicken to salad. The tomatoes were so yummy!! Would buy with my own money

    Photos
    Sandwell - Inside

    Inside

    Sandwell - Spicy Chicken Banh Mi Sandwich On Sandwell's Fresh Baked Bread in Gramercy Park

    Spicy Chicken Banh Mi Sandwich On Sandwell's Fresh Baked Bread in Gramercy Park

    Sandwell - Delicious Homemade Mac and Cheese and Peas at Sandwell at Gramercy Park

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    Counter Service - sandwiches - Updated September 2026

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