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    Covert Collision Center

    3.4 (41 reviews)
    Closed 7:30 am - 5:30 pm

    Services - Covert Collision Center

    Bumper repair

    Auto frame testing

    Auto maintenance

    4 More Services

    Auto repairs

    Auto steering and suspension repair

    Routine automotive maintenance

    Rear-end damage

    Covert Collision Center Photos

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    Monica was my Covert collision representative when I took in my 2018 Camaro in after a collision. She was extremely helpful after such a traumatic experience and just made me feel like she cared about me as a person and immediately asked if I was injured in the accident. The car was done in less than a week and it looked perfect. This is a bold statement considering that I am very particular about my vehicle. She even went above and beyond and sent me pictures of my car as it was being repaired. I will recommend this collision center to anyone that is ever in a accident.

    here's one of the before pictures after the hit

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    10 years ago

    Helpful 1
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    Review Highlights - Covert Collision Center

    Robert even went above and beyond to buff out one of the scratches on my vehicle while we were standing there.

    Mentioned in 3 reviews

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    Luxury Auto Body

    Luxury Auto Body

    3.4
    (9 reviews)

    They are honest and do good work I've never had a problem with this business and I've been there a…read morefew times

    I chose Luxury Auto Body Works expecting professional communication and transparency…read more Unfortunately, the experience was the opposite. I repeatedly had to chase basic status updates. Pickup dates were communicated and missed without proactive notice, and I was often told updates were "sent" when nothing was received. My email address was misspelled, which I had to catch and correct myself after not receiving updates or photos. Front desk staff did not proactively notify me when the vehicle was ready for pickup. When asked why no call was made, I was told they were "too busy" and that it "depends on the day." This response showed a lack of customer priority and accountability. The most concerning issue was conflicting information about diagnosis and BMW involvement. At one point, I was told there was no confirmed BMW appointment, and later received a message stating the vehicle was fully programmed and calibrated without dealership involvement. These inconsistencies made it difficult to trust the information provided and left me without a clear timeline. Additionally, the repair was not properly closed in the Carwise system after pickup, which prevented me from leaving a Carwise review and they don't want me leave a review on Carwise with my experience so here I am writing my review Based on this experience, I question how consistently customer experiences are reflected in Carwise reviews. If you use this shop, document everything and expect to follow up repeatedly. I cannot recommend this facility if you value proactive communication, accountability, or transparency.

    Covert Collision Center - bodyshops - Updated June 2026

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