Ordered a takeout order. I was not informed that they didn't b have what I had ordered. My husband went to pick up the food he was informed but he had to order something else I was told he would not be charged for his order and was charged anyway. When we got our food it was cold on the steak that we ordered was supposed to be medium It was so dry and so overcooked and very disappointed read more

Park your RV here Then walk in And buy some jam And nuts And steak sauce And crackers. Walk around to the holiday sounds of Lonestar. Country music, so soothing. Like Cheez N' Crackers in your childhood lunchbox. But it's time to sit down now. You're hungry. It's 1 pm and you're already on 4th meal. So order some chicken fried steak. And hashbrown casserole. Fried okra, too. But don't forget to get Diet Coke. Because Diet Coke won't make you fat. Then pay your bill. And go back to your RV. And drive away. Into the sunset. With your new Lonestar CD. read more

Food wasn't that great today. Biscuits were over cooked. The waitress kept forgetting what the order was. The restaurant was pretty empty and guess because the food wasn't that good read more

I've never been to a worse Cracker Barrel. Let me start off by saying, the food was great, this review is solely based on the way we were treated by the staff and manager at this location. Upon arriving, we had a large party so naturally we had to wait quite a bit longer than the normal wait time. We were waiting inside the store area because it was about 95 degrees outside, and no one wants to wait for an hour plus in that kind of weather. We had been waiting inside for a while already and one of the workers in the store made a comment that we could wait outside. We told him it was hot out there so that's why we were waiting inside (mind you, people from our party were actually purchasing things from the store). So, very smart ass, he says, "oh you guys must not be from around here". And starts to walk away, then under his breath, he says, "you need to grow some hair on your balls". WTF?!? Yes, we are not from AZ, we are one state over...where we also have hot weather. But seriously, WHO IN THEIR RIGHT MIND would make a comment to CUSTOMERS saying something so rude and disgusting?!? This guy was asking for trouble. At this point, my husband is absolutely pissed and he is not the type of guy to get mad about much, he's the peacemaker that's always level headed. Well the guy comes back out and starts talking shit with one of the other workers that's behind the cash register, they start looking at us and laughing while making jokes about how hot it is outside. My husband approaches them and tells them they need to stop saying stuff about us. So the guy who originally made the comment, decides to go to the back room (I'm assuming he was scared he was gonna get his ass kicked). I call for a manager because things are starting to escalate. The manager comes out (didn't get his name but he has gray hair and glasses) and I tell him what happened and what the employee said to us. He acts surprised and says he's going to go talk to him, so he also disappears to the back room. About 10 mins later, he comes out, does not say ONE WORD to anyone in our party, and acts like nothing happened at all. I obviously cannot believe that this just happened. To be treated so horrible by a company who prides their self in family, and then the manager doesn't even apologize or handle the situation at all....it's a joke. Anyway, we ended up eating there since we already waited so long, and our waitresses were actually pretty awesome. But it was just a really bad experience for us. We are from California and we go to Cracker Barrel every year when we come here for my husbands hockey tournament. We definitely won't be coming back to this location. read more

Ordered something for pick up and when I arrived the items hadn't been entered and had to wait 20min. The whole purpose of pick up is to pick up and not wait. Oh well. read more

Not much to say here, because aside from all the fake-country-flare, there's really not much going on. I'm reminded of one of the characters played by Meg Ryan in 1990's Joe vs. the Volcano -- the 'flib-a-da-jib-et' lady who kept saying, "I have no response to that". Pile up all the country kitsch you want, whether in the lobby or on the plate, and I just have no response to that. read more

The servers were very rude and I waited over an hour to get my food even though it is black history month and I am in fact of African American decent waited while I watched all the whites get there food before me I recommend to not come here if you are colored horrible experience. But the food was amazing! read more

The Sunrise Sampler, no need to look anywhere else on the menu. Two eggs, bacon, sausage, AND ham, hashbrown casserole, biscuits and gravy, grits, and fried apples. And it is only $7.99 for all that food. If you don't want one of the items, you can get more of another. I usually skip the grits and apples and go for double casserole and double biscuits and gravy. It is seriously filling and completely tasty. And healthy too! LOL. read more

As soon as we sat down the waiter said "im off in 10 minutes, i cant wait" wow, there is a way to start a meal! food is bland. had to grab a waiter for refills. my waiter would come over, sigh very loud and ask if needed anything else. wont come back because the food and service sucked! read more

I LOVE this place, it brings out my inner fat kid. I always get the Old Timer Breakfast and finish it all (which is shocking because I never finish anything). The staff is always super friendly and the food always comes out hot and fast. Their bacon is amazing-soft and chewy and their hash brown casserole is excellent. Can't wait to go back! read more

Cracker Barrel has some great food at reasonable prices. If you are used to southern cooking like I am ( My Grandma ) then this is the place for you. I love their Chicken N Dumplins ! You can not go wrong at Cracker Barrel. Yes, I'm a fan ! read more

Walking into this place feels like walking into my home. You might be wondering why it feels like my home, and that's because I used to live in a barn. No, really, I did. The best thing about coming here is the cookin'. If the wife could cook this good, she would probably get more kisses from me. The pancakes taste like pancakes. The bacon is very crunchy and thick. The hashbrown casserole is very hashbrown casseroley. It tastes the way food should taste! I would recommend this place! A++ WOULD BUY AGAIN! read more

ILOVETHECRACKERBARREL!!!!!!!!!!!! The Cracker Barrel has been a family "bon voyage" breakfast staple. When ever we go to visit the parents or they come to visit us, on the last day we always end up at the CB for breakfast! I always get the Sunrise Sampler because you get a little bit of everything! That heavenly hash brown casserole is INSANE, I could eat it for the rest of my life! true story! The grits, with the warm maple syrup and gobs of butter, yummmm! The baked apples.GAH! The biscuits and gravy, lord have mercy! The smoked Sausage! I always ask for all sausage, And skip the one piece of bacon and one piece of ham, pile on that tasty sausage please! The eggs are a after thought for me and fill in the blanks while I am trying to figure out what to eat next! The service is always great! We are generally a table of 6-12 people, and they always get our order right. read more

When most white people go to eat dimsum at a Chinese restaurant, they are usually clueless and have no idea what anything is and what to order. I am Asian, and this is how I felt my first time at Cracker Barrel. Note to self: chicken and dumplings does NOT equal chicken dumplings. Although I had a great time here because of the fun decor, games at the table, and the overall "whiteness" of the place, I found the food to be really heavy. I left feeling like the food I had just eaten would sit in my colon for days. I would come back, just not too often. read more

What can I say about my favorite restaurant in America? I was used to eating almost weekly at a Cracker Barrel when living in Florida. They don't have them in California so I was willing to drive quite a bit while visiting a friend in AZ just to eat at one. I was not disappointed. I got biscuits and gravy - a cracker barrel staple. This place was amazing. Service was excellent, and the manager even came to check on our group of eight. read more

ZERO complaints over 15 years and dozens of locations across the US. Was looking for that southern comfort warm and fuzzy feeling. BUT IT WAS NOT HERE After the first waitress was unfamiliar with the new menu items (not too terrible)... another person brought the food out and slammed down every item onto the table, and to the wrong person despite my reaction and attempt to move them over to my girlfriend... lucky guess she got the childs order to the right spot. Then got attitude like we had done something wrong like switched seats or something. Did not get all items out at once, which made my plate look stupid because it was only half full. In addition to giving the wrong plates out, since it was a different person we didn't get the requested ranch dressing until prompted with an attitude 'do ya need anything else?' The ranch was brought out by the initial waitress and the check dropped off... kinda early? And we were never spoken to again! We sucked all first round drinks dry, left food on the table... especially our 4 year olds uncooked pink hamburger which had 0% chance of being rectified because we no longer existed to anyone. AND THIS WAS THE FIRST TIME I'VE NEVER TIPPED. I've always left SOMETHING to at least reflect the performance of someone on the staff, but I have nothing good to say about this visit. The cashier asked how everything was, but was clearly unequipped to handle a negative reaction. I didn't spill the whole scoop, merely shared my disappointment to no empathy or effort to make resolution. So I paid cash and took my change, leaving nothing and heading straight for the exit. I feel bad for how a couple people representing an entire nation wide chain can impact a faithful customer in such a way, and the reaction they forced out of me to leave no $$. Sadly it's true that bad service can ruin everything, the food didn't taste right, there was no warm fuzzy comforting feeling, and I looked at and bought nothing in the shop out front. Sad day, it was a very sad day but due to a great record in the past I can't hit the 1 star. Better luck next time CB but it will probably be a long time because I dont want to risk another awful experience when Im looking for something that should feel familiar. read more

Was excited to eat here after looking over their menu and reading good reviews on Yelp. The hostess and our server were friendly and went over the specials with us before ordering. I decided on Momma's French Toast and it was dry and bland, and the eggs over medium I ordered came out tough and chewy. The double meat breakfast we ordered was equally unappealing as the sausage tasted "gamey." It seems someone could make better food at their RV or camper parked in the lot out back. I thought I would also mention the gravy they use for their biscuits is loaded with MSG. Overall, the food here left us with digestive upset the rest of the day and I would not recommend. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Phoenix, Arizona

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Out of all the Cracker Barrels we have been to, this overall is the best! Staff was efficient and friendly. Drinks were filled regularly without being asked. Place looked clean :) Wish the fireplace was lit! Food was consistent and hot. All orders were correct for a party of 6. Wish we lived closer to this location to come back more often. read more

I've always liked this restaurant, and I go there sometimes for comfort food. The food is usually very very consistent. I especially like the fried chicken breasts on Sundays. Today however I was a bit disappointed. The food was average at best. I had the chicken and dumplings and my partner had the turkey with dressing. The turkey was very dry. The chicken and dumplings was excellent. But my biggest problem overall was how slow the service was. it took them a long time to find us a seat, and it wasn't because there were too many people there. We had to ask for drink refills about three times. The beef stew soup was really bad. Just didn't have any flavor. What I still come here? Yes I probably would. But I don't have high expectations anymore. read more

Hi my name is Aiden and ima just get right into the review. I went there as a late night dinner and the place is just good from the start, you walk in and you have a shop with all sorts of cool Nik-Nats, you also have candy, and much more. I had a meal that night I ate and it was the best thing ever, I HIGHLY recommend it, it was the home style country chicken, SO GOOD, it was juicy, crispy and the juice didn't mix with the Breading/crispy part so the Breading stayed crispy while the chicken stayed juicy, and it was also very tender, just overall it's the best thing there, I also had it with the Hash Brown Casserole and that was my first time trying it and it was also AMAZING (highly recommend). Our waitress at this exact location was named Darryl and he was super nice, he was a very good waiter and can make you laugh and put you in a good mood, if you see him, say hi! But that's all from me, I just really recommend this place, so go try the what I explained. (Have a nice day) :D (this is a more mature review). read more

I have never been a fan of Cracker Barrel. I think last night has changed my mind. I don't usually eat comfort foods much because honestly it's not really that healthy for you but for a once in awhile place I could do this. The mean was delicious. I had the fried shrimp and my sides were a side salad, Cole slaw and the sweet potato mash which I ordered for my friend. ( I don't like sweet potatoes). My friend had the smothered turkey with Mac and cheese and green beans. The star for me was the homemade biscuits and the thousand island dressing I had on my salad. First the dressing. They have to make their own because it was the best I've ever tasted. Nothing from a bottle is that good. Now the biscuits. So good. Freshly baked, melt in your mouth goodness. I wanted to ask for some to go. Our waiter was very nice and took good care of us. My friend will want the to come back with here and I will. read more

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I always find it hard to find decent breakfast places. I recently had a business meeting at Cracker Barrel and was happy with y experience. They have a large breakfast menu so there is something for everyone. Their little store also has some unique gifts, which are perfect for stocking stuffers. Bring a big appetite for here! read more

I didn't grow up with Cracker Barrel, and I was never that familiar with it. I have now dined at a Cracker Barrel restaurant a total of 3 times: Pennsylvania, Utah and now Arizona. Though I know, as a company, they have some different views on things than I do I have always thought their food was simply good ol' homestyle cooking and I have enjoyed it. And this 3rd time was no exception. We went for Thanksgiving, as we had our family's 'traditional' Turkey Day the weekend prior for scheduling purposes. First off, I want to say "Thank You" to those who worked on Thanksgiving Day. Whether they had the option to work or not, we appreciate you and your GREAT service. The place was busy and we went at 11am. We had to wait a bit longer than they initially told us but we were not about to complain - we expected to wait even longer than that! It was so annoying to see people complain about lines and waits, that's why you stay home on one of the busiest days of the year then! I had to argue with the cashier when she thanked ME for MY patience! With that said, that's the only tough part of the restaurant's set up. You go to the cashier in the shop to pay for your dining bill, so when it's really busy, things get crowded and a bit pushy. (We wondered how many jerks have just walked out without paying!) Also, all of the people who ordered to-go meals were also trying to get in there ahead of people. The parking lot is also not set up to handle such crowds, especially for their Thanksgiving to-go meal deal - we were waiting to see some yelling matches! But the food, spot on and tasty! I opted for Meatloaf on Turkey Day (I'm such a rebel). Meatloaf, mash, corn and mac'n'cheese - yes please! So good when you mix it together and then put it on a roll. I have to say that I wasn't a huge fan of their corn bread, I like it a little more moist and sweet, but to each their own. I don't think I could eat here every day (like my boyfriend's Dad does...seriously), but I am thinking we definitely need to come back more often! I wish I remembered our server's name, she's a gem! read more

Usually, we have an excellent experience at Cracker Barrel. It's one of our favorite places for breakfast/lunch when my family comes to visit. However, Flo's rudeness to our table and the table next to us left us feeling less than pleased after our meal. During our ordering, she was quick and didn't answer questions. In addition, she curtly said to my friend, "The mamma's French toast breakfast comes with eggs and bacon. And you're okay with that." Instead of even offering other options to my friend or waiting for her to question the side options; my friend has never been here before, so she had no idea sausage was an option because of how curtly Flo said it. Furthermore, she never took our drink order. She brought water initially saying she didn't have time to take our order yet and then came back to take our food order; she seemed upset to have to take our drink order when we had to later ask. She also spoke slower and louder as if she was taking to someone with special needs when speaking to my mother; my mother is just in a walker, and not with any mental incapacities that would warrant that type of speech. She seemed to have this same demeanor with the two elderly gentleman we were seated by. She also openly complained to our table that she had to help them before helping us; it was an awkward exchange. I understand that the restaurant is packed, and service is rushed, but her attitude isuncalled for. Our table of 6 is filled with people who work in the service industry, so trust me when I say we know how hard it is. However, none of us have ever made a table feel uncomfortable by rude treatment or the treatment of the table next to them. Flo still received a tip of 15%; because I know what it's like to survive off tips. However, I would like to say that she missed out on something much bigger. More importantly, it brought down my rating of Cracker Barrel. read more

let me start by saying we typically come here every other week. However today will be the last time we go back. I placed in order to go and came into the restaurant roughly 15 minutes later. I paid inside and the cashier hold the people in back that I was here for my order. So I proceeded to wait, as it started getting busy and front with people trying to leave. After 40 minutes of waiting inside the restaurant, I finally get her attention and say where is my order I am still waiting. She calls back again asking where my order is, all she tells me is "tell me sooner next time". Keep in mind I'm standing right next to the register waiting. You think they would probably at least comp my child's meal, which was just pancakes, but they did not offer anything. My wife had to make my son pasta so he can get to bed as I was still waiting for our food for roughly an hour. Never. Ever. Again! read more

LOVE their breakfast! 100% delish. I usually try to eat healthy, but when I just crave a seriously tasty breakfast, this is the place to go. The pancakes are amazing, especially when accompanied by the pure maple syrup they serve warm in a brand-new glass that is "yours" (thumbs up for not having to use a massivly sticky, gross syrup canister sitting at the table!). The oatmeal is also very good, especially if you get it with a tasty blueberry muffin & add some delish maple syrup into the oatmeal. Service is usually friendly but sometimes I'll get a server that isn't very helpful and has a hard time swapping out what is included in the meals so that's too bad. I also wish they served their oatmeal all day instead of just during "breakfast" time, considering all of their other breakfast items are available all day. Also note that it does get very busy on weekend mornings, so plan ahead that you might have to wait awhile (no stars are deducted for this, obviously). Prices are also great. You get a TON for what you pay for! read more

This place is great and not to mention excellent customer service. My waitress Renata was attentive and on her game. Food was hot, fresh and a pleasure to eat. I will definitely be back to this location next time I visit Phoenix. read more

Cracker Barrel Old Country Store - Country Boy Breakfast sub pancakes for biscuits! - Breakfast & Brunch Near Me - Phoenix, Arizona

Great iced tea. Terrific Roast Beef and mashed potatoes. Love the biscuits. You can't go wrong at Cracker Barrel. read more

Cracker Barrel Old Country Store - Roast beef - Breakfast & Brunch Near Me - Phoenix, Arizona

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It's quite a shame that they don't give a veteran discount, especially when they are selling military regalia.

Came to Cracker Barrel this morning to find the hostess literally asleep, head fully down eyes closed on the podium.. when we woke her she says "oh sorry, I'm not not all here today I only had 3 hours of sleep". We decided to leave after that. read more

My daughter and I were blissfully unaware of the bigotry supported by Cracker Barrel and have since stopped going. This location is often understaffed and unable to handle the weekend crowds anyway. read more

Would leave no stars if possible!!!! Walked in no one greeted us and no host came to assist. We let the cashier know and still nothing waiting over ten minutes at the host stand and nothing even after the cashier called to the back!!!! Terrible Cracker Barrel love this place but this location was horrible!!!!! read more

We came here several months ago on our summer vaca to arizona. We enjoyed it. I am a typical tourist but my husband raved about how much I would like it...and I did. Wait times can be quite long, esp on weekend mornings but there is an awesome gift store with souvenirs and clothes and fun little novelty toys for the kiddos. Food was great. We ordered a bunch of different things. French toast, biscuits and gravy, eggs and bacon, oatmeal and fresh fruit...I think we tried it all. It was all great. I just wish they had this chain in CA. read more

The wait staff was amazing but the rest was terrible! First off I waited an hour and a half just to find a long piece of brown hair in my cheesy hash browns!! I was so disgusted and didn't even want to eat anymore. read more

This place is Great! Maegan is a wonderful waitress that really takes time to care for you! Her personality is super and her spirit is truly great! Just because of her I am bringing my family here just to see and meet Meagan! Thank you Cracker Barrel for the delicious food and a great server! read more

Been here a few times already and also to a different location as well. I have to say Its always a pleasant visit. The food is always delicious I'm in love with their french toast and also the bacon. It really does make me feel like I'm having breakfast at home. It doesn't feel to much like a restaurant visit. Hands down I chose them always first before any other breakfast place. My top favorite place to go to. read more

The reason for 4 stars is that steak tasted as fried and not grilled. But the service is nice as always. The interior is fun, a little store has many things to look at and just walk around while waiting in a line. read more

Let me preface this by saying we love Cracker Barrel! Anytime we are traveling it is a must stop for us given that we don't have any local to us. Food is always good but what makes this experience a 5 star was the excellent service we got! I want to thank Danica our server as well as another employee whose name unfortunately I did not get a special thank you for going above and beyond for us. Given the current circumstances and our odd numbered party we were split in a way that made one of us have to sit alone, fortunately the unnamed employee made it possible so we could be split in a way no one was left alone. Danica our server also went above and beyond when we asked if we could order a bowl of cereal for my son in lieu of the confetti pancakes (they use cereal as the confetti) since they no longer serve cereal as part of the kids breakfast menu. We paid a little extra for milk but no biggie! Upon receiving his cereal my son said they deserve 5 stars lol...Thank you for a wonderful breakfast experience :) read more

Let me start by stating that I have always LOVED Cracker Barrel. The food was always consistent, fresh, hot and delicious. Home,add grits topped it off. My recent visit on July 18, 2019 started routinely. Seated right away, drink order immediately, even encouraged the server to play a joke on my son in law. THE SERVICE HAS ALWAYS BEEN IMPECCABLE. Happy friendly motivated people. HOWEVER, the. Quality and portions of food was far below my expectations. I ordered the steak and eggs, with the potato casserole, others at the table ordered French toast, ham and eggs, and an omelet (which isn't on the menu but if you ask...). Food came out timely. My steak was smothered in gravy as expected, but the gravy was cold, there was a thin crust on the gravy to add an additional coldness, like it had been prepared well in advance and sat in the kitchen. Also two eggs over medium must have been the smallest eggs they could buy, and I had about two tablespoons of casserole. I recognize portions don't make the meal so I expected delicious food. Well, after my third bite of the country fried steak, and spitting gristle out into a napkin, I gave up. The other meals at the table were ok except the French toast. WHO USES SOUR DOUGH BREAD ON FRENCH TOAST? also the toast was only battered on one side. A clear indication of cost savings? At the least, a major disappointment to the recipient and others who tried it. I don't want to give up on CB but to top it off I became very sick the rest of the day. Hoping this was just a bad experience or an inept cook. Either way, I'll give them another chance. One bad meal out of dozens, they deserve an opportunity. read more

Consistent quality comfort food and friendly service make this a nice family restaurant. For some reason I can't leave without buying candy but then that's half the fun. read more