Let's just say I don't know much about cars. I don't know how to change the oil but I do know how…read moreto drive them fast. I went to my favorite auto store to buy oil and they offered to lend me a funnel. The guy saw my face and said he'd just help me. After checking the dipstick he told me I didn't need oil at all the light was just saying it's time for a change. Honest service like that? Customer for life Until the next time.

The last 2 visits in 2026 napa oreillys went better than my 2021-2025 visits . Staff friendly but…read morenot engaging. They always seem overworked occupied with others. No greeting when i came in. They had most of the basic stuff i needed. Major Shortage on funnels. Out of the $0.99 cent ones. No effort to ask for loyalty or push related items. I usually just go elsewhere due to high prices, minimal parking, impersonal interactions. The counterman did drop what he was doing and came out right away to scan our check engine light. Also was discreet , gave us a printout and checked us out promptly. Cool.

Always super helpful. Had to swap out a battery for the second time and these guys are just like a…read moremachine, got me in and out with the replaced battery in no time. Highly recommend. Kudos to Keano for the help!

Unfortunately, I bought a defective AC/PRO from Amazon --- the seal between the gauge and the…read morebottle broke. In desperation, I contacted AutoZone in Napa, CA and begged to borrow a gauge that may fit the bottle that I have. I was told to just come by and will take a look at my dilemma. To keep the long story short, they could have sold me a gauge, which I only need to use for a brief moment, but instead let me borrow the one that they have. CHRIS, you saved me a lot! You went over and beyond and thank you. I was a happy woman at the end of the evening as I was able to complete what I have been wanting to do. Because of this, Autozone gained a customer for future auto stuff.

This is for the NAPA auto parts on Vallejo Street. Lani and all the counter guys always take care…read moreof me. Even go out of their way to make sure I'm taken care of. I can't say it enough good things about this place higher quality service and parts and it's often cheaper than the other guys.

Wish I could give them no stars at all. One is more then they deserve…read more Recently I had some bad luck. Car issues, broke my cell phone, and had my credit card stolen. This NAPA auto parts took full advantage of this. First when I came in to get the parts I needed I was busy trying to keep my 3 year old from trashing the store so the sales man, yes they work off commission got me the most expensive replacement parts. After realizing what happened I went to return the unopened parts only to get push back. Luck for the sales man my credit card had been stolen so he told me without the card there was nothing he could do. I explained that I live in another state where there were no NAPA Auto Part stores and asked what I should do. He actually said keep their parts I was able to get for 1/4 the cost. I had a shop do the work, provide the parts including insurance, and it was still less then what I was charged for just parts. The manager was also not helpful telling me to wait two weeks then she would be able to process a refund without the credit card. Again... I'm from out of state and clearly told them this. Maybe they just don't know how to use their machine, but I have worked in retail and have processed many returns without the credit card. Mind you I had the receipt in hand. No solution offered at all. No help what's soever! On my way out of CA I stopped at another NAPA Auto Parts. They also gave me a hard time. They processed the return and explained they work off commission and their store will now be hit with the return. So NAPA in Napa took advantage of me, lied to me, and gave me really bad service. Receipt shows Rob and Rick. Thanks a hole lot for nothing!

Great machine work and very helpful with your project, they research parts and give suggestions on…read morewhat you should do. Byron

I'm very pleased with how helpful LJ's speed shop has been to me! I showed up on a random day…read moreneeding a bearing pressed into a hub and they were nothing but honest and knowledgeable. They found the parts I needed and even recommended I replace the spindle entirely which will keep me safer on the road. All for a good price! Definitely going back to LJ's when I need some help! Easy 5 star rating from me.

Joe's fixed the disintegrating seat on my F-250 Great job,…read moreone day turn around Perfect match Thanks Joe!

I had Joe's replace two front seat covers on my Mercedes. He told me to go online and buy them and…read morehe would install..."make sure to get OEM", he said. So I did exactly that, and when I went to install he cast doubt whether they were OEM, "never had heard of " the outlet where I got them. Later changed his story to "worked with them many times". He installed, complaining about having to sew the seat heaters back in because I'd bought the wrong ones without seat heater in them (again, your'e the pro, let me know what to buy). Charged me way extra for doing that. Picked up the car, visibly just an ok job. But Air Bag Sensor lights lit up, indicating they were doubtfully working, AND the seat heaters didn't work at all. Took it back, he stated "I put it back together just the way it was" but he could not reset the air bags (not the appropriate equipment - he should know that and advise). He was done. I had to spend another $200 to have the air bag sensors reset at a reputable shop. My main objection is that his stories changed, he lied about what worked and wasn't willing to meet negotiate a settlement. All I can say is I don't trust this business!

Needed a hard to find part for my husband's 2001 Ford F250. Started by calling PAS. My first call…read moreof the day & boy was it fruitful! He was pleasant, courteous, picked up on the 2nd ring. Anyway, told him what I needed, said he had no such part. HOWEVER, he quickly looked on his computer and, before we were done, gave me the names, phone numbers, and locations of 2 other companies that DID carry my part and even quoted me the price they were asking! The entire exchange was under 5 minutes! Now THAT's service. I will remember these guys. Best service ever. Remember the old movie, Miracle on 45th where the department store employee sends them to their competitors when they don't have what they need? Well, I can only say, Well Done!! Great service. Thank you!

I have tried several times now to reach a live person, during working hours. But everyone seems to…read morebe busy!!!! I'll try again thou, since you have gotten such GREAT reviews, maybe I just call when you are busy!!!i left first part overview I believe,... A week ago??? Can't get a response to ANY OF MY CALLS ABOUT my car, sitting in garage with $2000 of repairs in it, less than 1 yr old BT stereo in it that all work, but don't have the $1100 to fix anymore. No response, they don't want my car to sell for parts? Can't answer the phone? I don't get it. Ur views are GREAT..

Great service, on time, professional. They installed a 3rd party hitch for our RAV4 and came…read morethrough for us. Would definetely recommend.

Sprayed my truck bed and it's still in great shape 10 years later. They also put a hitch on my…read morewife's express van

I came on a Thursday evening at 6:15PM and they close at 7PM for a tire patch since I hit a sharp…read morerock that punctured my tire. Muhammad and his team was able to help me patch the tire and also put back my spare tire underneath my Toyota Sienna. I was back on the road in 20 minutes. I appreciate the quick turnaround and the price was reasonable for $35. I highly recommend this place for those who needed a quick tire patch. Thank you.

We were having tire trouble on a holiday. They were open. Fast, efficient, and very very reasonably…read morepriced. We were desperate and the price was so much cheaper than we would have ever guessed, even on a holiday. Great guys. Highly recommend.