Let's just say I don't know much about cars. I don't know how to change the oil but I do know how…read moreto drive them fast. I went to my favorite auto store to buy oil and they offered to lend me a funnel. The guy saw my face and said he'd just help me. After checking the dipstick he told me I didn't need oil at all the light was just saying it's time for a change. Honest service like that? Customer for life Until the next time.

The last 2 visits in 2026 napa oreillys went better than my 2021-2025 visits . Staff friendly but…read morenot engaging. They always seem overworked occupied with others. No greeting when i came in. They had most of the basic stuff i needed. Major Shortage on funnels. Out of the $0.99 cent ones. No effort to ask for loyalty or push related items. I usually just go elsewhere due to high prices, minimal parking, impersonal interactions. The counterman did drop what he was doing and came out right away to scan our check engine light. Also was discreet , gave us a printout and checked us out promptly. Cool.

Unfortunately, I bought a defective AC/PRO from Amazon --- the seal between the gauge and the…read morebottle broke. In desperation, I contacted AutoZone in Napa, CA and begged to borrow a gauge that may fit the bottle that I have. I was told to just come by and will take a look at my dilemma. To keep the long story short, they could have sold me a gauge, which I only need to use for a brief moment, but instead let me borrow the one that they have. CHRIS, you saved me a lot! You went over and beyond and thank you. I was a happy woman at the end of the evening as I was able to complete what I have been wanting to do. Because of this, Autozone gained a customer for future auto stuff.

I had to get some replacement bulbs for my 2008 Corolla headlight. Autozone employee offered to…read moreinstall which I accepted. Five minutes later- all done. Excellent customer service. Thank you for the speedy, friendly service.

This is for the NAPA auto parts on Vallejo Street. Lani and all the counter guys always take care…read moreof me. Even go out of their way to make sure I'm taken care of. I can't say it enough good things about this place higher quality service and parts and it's often cheaper than the other guys.

Wish I could give them no stars at all. One is more then they deserve…read more Recently I had some bad luck. Car issues, broke my cell phone, and had my credit card stolen. This NAPA auto parts took full advantage of this. First when I came in to get the parts I needed I was busy trying to keep my 3 year old from trashing the store so the sales man, yes they work off commission got me the most expensive replacement parts. After realizing what happened I went to return the unopened parts only to get push back. Luck for the sales man my credit card had been stolen so he told me without the card there was nothing he could do. I explained that I live in another state where there were no NAPA Auto Part stores and asked what I should do. He actually said keep their parts I was able to get for 1/4 the cost. I had a shop do the work, provide the parts including insurance, and it was still less then what I was charged for just parts. The manager was also not helpful telling me to wait two weeks then she would be able to process a refund without the credit card. Again... I'm from out of state and clearly told them this. Maybe they just don't know how to use their machine, but I have worked in retail and have processed many returns without the credit card. Mind you I had the receipt in hand. No solution offered at all. No help what's soever! On my way out of CA I stopped at another NAPA Auto Parts. They also gave me a hard time. They processed the return and explained they work off commission and their store will now be hit with the return. So NAPA in Napa took advantage of me, lied to me, and gave me really bad service. Receipt shows Rob and Rick. Thanks a hole lot for nothing!

Great machine work and very helpful with your project, they research parts and give suggestions on…read morewhat you should do. Byron

I'm very pleased with how helpful LJ's speed shop has been to me! I showed up on a random day…read moreneeding a bearing pressed into a hub and they were nothing but honest and knowledgeable. They found the parts I needed and even recommended I replace the spindle entirely which will keep me safer on the road. All for a good price! Definitely going back to LJ's when I need some help! Easy 5 star rating from me.

Had a horrible experience with Joe extremely rude and tried to up sell me on unnecessary work got a…read moredifferent quote on a dif shop in Napa way better price and better customer service

every bit of it, Leah is amazing guy and put together my Volkswagen in 2006 beetle convertible with…read morea new top and she looks beautiful

Needed a hard to find part for my husband's 2001 Ford F250. Started by calling PAS. My first call…read moreof the day & boy was it fruitful! He was pleasant, courteous, picked up on the 2nd ring. Anyway, told him what I needed, said he had no such part. HOWEVER, he quickly looked on his computer and, before we were done, gave me the names, phone numbers, and locations of 2 other companies that DID carry my part and even quoted me the price they were asking! The entire exchange was under 5 minutes! Now THAT's service. I will remember these guys. Best service ever. Remember the old movie, Miracle on 45th where the department store employee sends them to their competitors when they don't have what they need? Well, I can only say, Well Done!! Great service. Thank you!

I have tried several times now to reach a live person, during working hours. But everyone seems to…read morebe busy!!!! I'll try again thou, since you have gotten such GREAT reviews, maybe I just call when you are busy!!!i left first part overview I believe,... A week ago??? Can't get a response to ANY OF MY CALLS ABOUT my car, sitting in garage with $2000 of repairs in it, less than 1 yr old BT stereo in it that all work, but don't have the $1100 to fix anymore. No response, they don't want my car to sell for parts? Can't answer the phone? I don't get it. Ur views are GREAT..

Sprayed my truck bed and it's still in great shape 10 years later. They also put a hitch on my…read morewife's express van

I'm a hotshot driver, and I found myself in a tough spot when I realized my overall length with the…read moretrailer exceeded 65 feet. My only viable option was to remove the truck bed--but time was not on my side. Enter Dave and Amos at Sierra Truck and Van. These guys absolutely came through when I needed it most. Not only did they understand the urgency of my situation, but they also managed to squeeze me in and get the job done that same day. That level of service is rare. Sierra Truck and Van isn't just another shop--they've got the tools, staff, and a well-stocked inventory to handle just about any truck accessory need you might have. If you're in the trucking world and need quality work done fast and right, go see Dave. I can't recommend them enough.

All together a very good experience Mohammad helped me and was incredibly fair in pricing and…read moreaccommodation. I rolled in needing to replace two rear tires and on a budget with very little time to spare. I was in and out in less than 30 minutes and for a more than reasonable price.

Brought my 1980 jeep here for a two wheel alignment, super simple, there only 1 adjustment you can…read moremake, Toe in or out. The price they quoted was fair. I got called to pick it up later, they said my tie rods were too short. I needed to get longer ones. Turns out they just have no idea how to work on older cars or anything besides a rack and pinion steering. They tried to center the steering wheel by taking all the adjustment from the tie rods. It's not complicated at all. Very concerning for a alignment and tire shop. I wish they would have admitted that rather than charging me.