Had scheduled Matt for a job for a stripped bolt in my cylinder head and a stuck woodruff key on my…read moretiming belt sprocket he was able to help me out quick! Even gave me tips & tricks on ways I could handle a job like this next time if I ever need. definitely will be having Matt as my personal mechanic as he is very nice and trustworthy mechanic .

would strongly caution anyone considering this business...They were very friendly over the phone…read moreand initially seemed helpful in person, but the experience quickly went downhill. The "diagnosis" amounted to briefly checking and SMELLING the gas cap, yet we were charged $150 for that alone. Afterward, we were told we owed an additional $75 that had not been clearly discussed upfront. When we questioned the extra charge, we were told the balance could be sent to collections, which felt unnecessarily aggressive given the situation. The biggest issue was the lack of transparency around pricing and what services were actually being performed. If you do choose to work with them, I highly recommend getting a detailed quote in writing before agreeing to anything. Overall, this was a frustrating experience that left us feeling taken advantage of during an already stressful time. So disappointing. EDIT: Sent threats and called me names after leaving this review... Screenshots attached. Saw his reply To this post, we sent $75 before you came and $75 after you showed up. That would be $150. Then, sent you the other $75 today after you decided to cuss out my boyfriend and threatened him multiple times. Not sure where the hostility towards us came from, but I do hope this review helps others save their time, energy and money from dealing with someone like yourself.

DO NOT COME HERE! They are dishonest, refuse to accept fault after they break things while working…read moreon a car. My car has been at that shop for almost three months. We are furious with the service here. The lack of communication is just disrespectful. They will over charge you and use crappy parts. My car ran before I took it here now it can't even drive and they only made it unsafe for the road. They installed a radiator and broke the fan. Disconnected the PCV valve which caused the car not to be able to even run. Make claims about other shops being really bad and dishonest. Update: We got the car back with scratches on the driver door and back end and missing a bolt from the air box. I REPEAT NEVER BRING YOUR CAR HERE!!!

Updating from 3 years ago, as we continue to be customers. I have a very high mileage vehicle…read morethat's likely nearing the end of its time, and CARSS has been wonderful in proactively anticipating issues but not pushing for unnecessary services. They've stood behind their work when I had a defective part, fitting me in and replacing it for free. I'm still incredibly happy with them and highly recommend!

Had some work done to my van here and it was great service , the owner has a lot of knowledge he…read moredid a free inspection for me just to make sure my car was running great before the winter ! Will definitely be coming back regularly for my oil changes and other maintenance work .

From the owner: Services: Fabricate, Exhaust Repair, Custom Exhausts,…read moreEmissions Testing, Exhaust Systems, Strut Repair, Shocks Repair, Inspections, Oil Changes, Brakes, Tune-Ups, Maintenance, Safety Inspections, Muffler Repair, Catalytic Converters, Suspensions. Brands: MOOG Parts, Walker Exhaust Systems, MagnaFlow, Flowmaster, Valvoline. History: Medina Mufflers is your premier destination for all things auto repair in Crystal Lake, IL, and the surrounding areas. Founded with a commitment to excellence, our team specializes in providing expert auto and muffler repairs, oil changes, brake services, tune-ups, inspections, and more. With a dedication to quality work and outstanding customer service, we ensure that your vehicle receives the care and attention it deserves. Trust Medina Mufflers for all your automotive needs. Contact us today!

Excellent experience here today. Very kind and quick service. Did everything they said they would…read moredo. Very happy and I will be returning and recommending to all my friends,

I was referred to go to the shop by one of my friends. And I definitely do not regret it. It's nice…read moreand clean. Chris is awesome. He did a great job and I highly recommend it. I will definitely be going back.

Nancy is such a trustworthy businesswoman. I witnessed her advising potential clients to use the…read morecars dealership and take advantage of a recall to solve the problem on their vehicle. This was after she and her staff had taken the time to analyze the problem. I always feel like her service is the best and only take my car to be worked on by her and her staff. Deborah

My little brothers car was a death trap. The power steering was shot, which is an accident waiting…read moreto happen when it's icy outside. Looking for a trustworthy mechanic I decided to see Nancy at A Car Tune. Nancy is a spunky, spitfire kind of person. Don't let her colorful language or occasional political rant deter you from coming here. Nancy is an excellent mechanic who is honest and wants you to to drive safely but not spend more than you need to. She fixed our car for a great price and took a look for any other possible future work so we could plan for it. She cares a great deal about her customers and the integrity of her work.

It's fine, but the lack of weekend service hours and no loaner cars is a bummer. Plus I feel like…read morethey suggest optional service repairs I don't REALLY desperately need done. The 15% off on service from Costco keeps me loyal, though.

I'm honestly getting sick and tired of companies charging a 3% surcharge for purchases made with a…read morecredit card... especially when they suggest that I can "save 3%" by using a debit card. I've been a customer here for almost a decade, but I am FIRMLY committed to no longer doing business with anywhere that charges this 3% fee instead of simply including it in their prices. Also, the 3% surcharge is not mentioned anywhere on the written estimate I was given, and wasn't point out until after the work was done and I was about to pay. Then, after I indicated that I wasn't happy, I was told by the guys working the desk that EVERY shop in the area is doing this. So I decided to call, and after 5 shops that are all within 1 mile of this shop, literally NONE of them are doing this. Don't get me wrong. I like the guys at Douglas. But Even more than that, I really don't like being lied to. I won't be going back.

Will recommend this company to all due to the following:…read moreQuality work Pricing was acceptable 5 year Guarantee is great Service was excellent

I got an oil change and tire rotation done today. Owen is running an amazing business with warm,…read morefriendly, and informative staff members. The process was extremely streamlined and straightforward. While I waited I received a text with my inspection report that included photos of each item inspected. I especially felt at ease because the atmosphere was welcoming, which is important to me. Overall a great experience and I would recommend this business to anyone. The waiting area is stocked with goodies and treats and fresh flowers. The attention to detail is appreciated!

My Jeep Wrangler was leaking some sort of fluid on my driveway. I called Toni and luckily they were…read moreable to get me in that same day and fix it.

Great service! They me regularly on the vehicle status and what work needed to be completed. I…read morehad an alignment completed on a Mercedes and a brake check on a Genesis. The alignment was completed thoroughly and they said I didn't need new brakes, which was an added bonus. The assessment they do is very thorough and they are knowledgeable about German brands and performance vehicles. I had a great experience.