We have been coming here for a few years. It's nothing too fancy but it is nice to make your own bowl of food and then watch them cook it. There is no limit to how much food you can pile onto your plate. Plus, it's all you can eat. The wait staff has always been friendly. They are scarce but still observant of your drinks. The building is older but well maintained. The food is delicious and very filling. We have never had an issue with under cooked food. One of the cooks has been there for years. If you're wanting to try something unique and filling, try this place. read more

So I went to the Crazy Fire in Fayetteville, NC and they had a few more options of sauces that I like, not so much for the one in Cary. They didn't have cilantro, no yum-yum sauce, nor the amount of sauces those other stores offer. I will return to the one in Fayetteville again, but not CARY. Plus the A/C is out so I'm eating my food and sweating at the same time. read more

The way they cook the food is unique, i would recommend you to go there just to see how they cook n if you do go there add egg to ur meal. You will see how interesting is the way they add egg to ur meal. The food was delicious. They had a good variety! Ambience wasn't the best but the food covered fr it. The service was good, loved the happy go lucky cook! read more

Did you enjoy playing with Lego's, tinker toys, or lincoln logs as a kid? Like to create your own designs? If so, then this place might just suit you. You get to walk down an assembly line of raw ingredients - meats, vegetables, spices and sauces, and then go take it to a large round griddle where they cook it all up in front of you serving it up with a scoop of rice. If you hit on the right combination, and you know what you like, you can get a pretty tasty meal. If not..watch out! My first bowl was so spicy I lit a match with my tongue. I learned my lesson after that to go easy on the sauces and spices. The price is ok, and the quality of the food is also ok. You are not going to get huge shrimp, or scallops for 12 dollars, all you can eat. I think if your expectations are in the right place, then you can be happy eating here. The one issue that has been cropping up more lately is crowd control when the place gets busy. The grill can get backed up, and there is really no way for the cooks behind the counter to know who was next, other than counting on the grace of others....as you might imagine, that is not always effective. You can wait a significant amount of time, standing with a bowl of raw food, with oil in the bowl, and if you packed the bowl high, it can be tricky to keep it all from spilling before you get a turn at the counter. So, a good choice when it is not quite so busy, but as it gets crowded, the dining experience goes down as well. read more

This restaurant needs to update their hours. Went here for lunch based on the temporary hours posted on the website & the door that says they close at 8:00 pm but when we arrived the restaurant was closed. We called to make sure & they said the closed at 3:00. read more

First timers ring the GONG as LOUD as you can!!!...It's part of this unique dining experience!! Fabulous, fresh cooked to perfection, the Mongolian way! read more

Never been, I heard it was a great place . But it didn't seem like it since we drove 20 min to get there and see how they close 45 min earlier than what it actually says on the website. Should deff update the hours, not nice to have people driving all the way there and see how they close early . Not to mention the workers were just standing looking at us looking at the door . Deff not interested in even comming to try :) read more

I have never been treated so poorly by waitstaff in my entire life. 4 of the 5 employees of this restaurant were so incredibly rude that I can't believe this place stays in business. The lady actually serving me was the only one that wasn't outright nasty to me and even then it took her 25 minutes to bring me my check when I needed to leave and she only brought it because I stood up at my table and practically begged for it. FYI, there are some people in North Carolina besides you who can speak Spanish so calling me nasty names in a language you think I can't speak when I haven't even spoken to you and have been nothing but gracious to my waitress is NOT okay. Absolutely never going back and making sure my friends don't either. read more

What hit me first right away was the 93 sanitation rating. I was a little worried but I was starving and the food being cooked on the grill smelled enticing. I decided to be adventurous and check out the food bar where you build your concoction of goodies to be fried on the hibachi grill. There was salad bar and it didn't have many options but there were no gnats and other grody things you find in places where the salad bar isn't the main draw. I filled my bowl like I normally do trying to get my moneys worth and not over doing it. The guy at the grill seemed to be enjoying his job and made sure the raw eggs and meat were cooked properly. I opted for fried rice and was given two heaping ice scream scoop portions. It was a lot of food and a great value at $8. My concoction tasted great and I spent the rest of the day without any ill effects. I've been to Crazy Fire 4-5 times now and never had a bad experience. Don't be scared by the sanitation score it's one of the best values around and a great lunch stop. read more

Can you believe this place doesn't even have broccoli on the bar? Is it going down the tubes or just bad management?

We went here on a very slow Tuesday night as a party of 3. We each got the two bowl special and at the end asked for two go boxes. The waitress informed us that you can't get your food to go even though we paid for two bowls and not for the unlimited buffet. I informed the manager that I've been coming here for a while and we have always been able to take our food to go if we didn't get unlimited. He very rudely pointed to a small print on a dessert menu which was facing away from our table which had a no takeout policy which was new. We told him we didn't understand as we had paid for these two bowls as our meal and if we had known we wouldn't be able to take it to go we would have gotten it to go. He started ranting about how people are cheapskates and take food and don't come back. Overall it was just a very unpleasant and unprofessional experience. The policies at this place are seemingly ever changing and they do not inform the customers of their redundant takeout policy. Very disappointing as we used to come here often and used to always be treated greatly. The new management has taken this place downhill. read more

I decided to try this place after really enjoying a similar concept during a recent trip to Boston. This place didn't quite live up to those expectations, but the price was far cheaper so I expected to give up a bit. In fact, just come during lunch on a weekday for free drinks and sign up for their coupons via email and you'll walk away with two all-you-can-eat meals for about 7 dollars per person. The protein offerings are pretty impressive as well, with some seafood options like squid and scallops, and a variety of meats like lamb, beef and chicken. There are over a dozen different sauces that can be fun to try out and the food itself wasn't bad at all. My biggest complaint is that about an hour afterwards, my stomach really started to feel funny. Makes me hesitant to return. Otherwise would say it's a pretty tasty meal at an outstanding value. read more

lets see where to begin! ready? It is INEDIBLE! hands down the worst place I have ever been to! Not being dramatic, I am serious. This place should be closed down. The place looks unsanitized and wow the food is not Asian or by any means Mongolian. They should be ashamed of themselves down grading their Chinese cuisine. It is why not many people know what good Chinese food is really like. everything there is either frozen or watered down. I drenched my stir fry with their garlic sauce and it still came out disgusting. How could you go wrong with anything garlic or ginger?? Travel to NY and have a taste and you will want to boycott this place. GROSS! For those people who think this place is 4 stars, how much are they paying you to say that? warning: do not spend your hard earned money here. I would not eat here for free. And why are they expanding their business!?? What a waste of land. read more

Iv alwaysed been addicted to this place. But some friends told me to try out the GrEAT fusion grill off of north Harrison but I told em I just wanted crazy fire.. after a month of them naggin me I finally went there, and it is a whole lot better than crazy fire. You put your meats in one bowl, and your veggies and noodles in another.. they cook the meat first and then add the other stuff to the grill with it. Its whole lot better and I love the sauces there. I wonted be going to crazyfire anytime soon read more

We have been eating here for years and have enjoyed the food and atmosphere. Today we show up and they have raised prices by several dollars (from 10-11 to 15) and have made it only one trip to the buffet. If you want more than one plate or more than one trip it will cost you more. The staff is still friendly but the price increase seems unnecessary. One of the big draws of a buffet is going back several times to try different items or sauces. Instead everyone is trying to see how high they can stack one bowl so they don't get charged more. Maybe if the price was only slightly higher than before it wouldn't be a big deal but this seems silly :( read more

Great restaurant. Food was super good. By careful stacking you can get a lot of different tastes in one bowl. Food is cooked while you watch and I love that GONG! I am a senior citizen and I was only charged $11.00 and had enough food left to take home for another day. read more

Showed up 20 minutes before close. The guy was trying to turn the open sign off and locked the door right in front of me. I asked if they could at least do to-go, and he said no. read more

So we let our 2 sons who are 17 and 22 pick their spot for their birthday dinner. We give them pretty much the spectrum to choose from and we pay. They always pick Crazy Fire. They love it. The idea that they pick out everything they want to put in their dish plus the spices etc.... is a clear winner for them. I really like the food myself - but as I don't like to over stuff myself I don't quite get as excited as they do, but I love the variety of vegetables, meats, fish and lamb. The spices and sauces are great. I wouldn't call it fine dining but it is a fun place to take your older children! read more

Big bummer. Food was good but because the cook put the food on the wrong color plate (charged according to the color) we were incorrectly charged. When brought to the manager's (Eric) attention, he refused to adjust and put the blame on the customer which was ridiculous. The $ was inconsequential but their policy of putting the blame on the customer is just plain unbusiness like! As a result, can't recommend eating there until they redo their business practices. read more

Very disappointed. I'm a big fan of Mongolian BBQ. I have had it all over America and this place by far is the worst I've been too. The food quality is horrible and the rice was incredibly bland. It tasted as if it was dropped in pot of hot water and served next to the disgusting food. The sauce bar doesn't even have a Mongolian sauce. I've never regretted eating somewhere until I ate here read more

We visited around 2:30 on a Thursday. Only one or two tables we in use. Hostess was less than enthusiastic and wasn't thrilled to have to explain the process to a newcomer. Place is filthy. Everywhere you look could use a wipe down with Clorox or a scrape with a putty knife. It's very dark. Low lighting and black paint on the walls and drop ceiling. Food on the buffet bar looked a few days old. And the raw meat was off putting. It did not seem to be super cold like imagine raw meat needs to be. The containers that hold the meat had spillage around them, cross contaminating the product. So for instance, if you do not eat red meat then you may want to skip meat all together as most likely it's commingled with the chicken and fish. There really isn't a clear directive for the process it's self. Nor was it clear how the salad bar worked. The hostess/ waitress was not helpful either and never came by to check on us (maybe they don't do that). There is no rice option for your stir fry, only spaghetti noodles. Weird as I have been to these Mongolian places before and this one was barely passable in the quality and options front. I did not feel the offering was worth the price. You chose a bowl, only one size choice and it's small. When you pile it up with raw veggies which will cook down to a much smaller size, you can't take that into account since the bowl is so small. They charge you for seconds of course but I think if they offered a bit larger bowl it would make it a bit less frustrating. If you pay by credit they do not give you a receipt unless you give them your phone number and then they will text it to you. Could be a pain if you need the receipt for any reason. I didn't care for giving my number out. Square uses you email and sends you an email with the receipt. That seems preferable. I would like to see a better more traditional Mongolian open up somewhere. read more

Just a note - since shrimp are apparently hard to get right now due to the oil spill in the gulf, they have temporarily added lamb! It isn't slices like I'm used to but more like cubes of gyro meat. Still it's yummy in the stir fries. I'd love to see shrimp come back soon but I hope they keep the lamb too. read more

Interesting place u make ur own combination they cook the food on this big round grill u get to hit a gong if it's ur first time. Food was good no complaints read more

I loved this place. All of the options make it easy to go to when you are with a big group of people. They cook the food right in front of you and you know exactly how the food is made. It's like a DIY Kanki, with a lower price tag. Do yourself a favor and check it out. read more

Super disappointing - this used to be one of my absolute favorite restaurants! I'm dealing with pregnancy cravings and wanted to eat here so bad so we showed up about an hour before they closed - only to find out their "new" hours (which were posted anywhere) meant they were closed. Really just seemed like they didn't want to have to serve us - the door still said the correct hours that match what's listed online. read more

My boyfriend got really sick with stomach issues after eating here. Not saying it was entirely the restaurant's fault, but there's definitely some sort of sanitation issue going on. read more

Place has gone downhill unfortunately. We used to come here a lot. Tried again tonight and reminded why we have not come. New layout means others can jump ahead of you to have food cooked. Waited 20 minutes because of this. Grill masters are still great but service other than that is a step down from McDonald's. read more

Has become one of my favorite places to go to for a quick take out order. Haven't dined in yet, but every time I have gotten my food Togo it's been delicious. Plus you have to know how to season your food. read more

We had lunch there today with a large group of administrators and the food was amazing! With a girl that has food allergies that loves this type of food but is cautious was beyond pleased! May be our new favorite lunch spot! read more

The wait staff seemed frazzled at times, but the manager sure was light on his feet. He was helping out the grill guys, then seating tables and getting drinks. He had it all under control! He cooked our food too, and it was fantastic! Will definitely have to visit this location again. It was lively, fun, and entertaining. (Not to mention delicious) Sunday nights are our new crazy fire nights read more

One star is too generous actually. Below is a detailed feedback for my first and only visit: - Food: flavorless especially sauces. If you cut some meat and veggies at home and grill them on a griddle you will get a better cleaner result! they just throw your raw food on the grill and cook it, nothing special - Staff: They were nice expect for the manager. Here is a situation I ran into: The waitress welcomed us and said there are three options 1 bowl for $10, 2 for $13 or unlimited for $15. That's all what she said. I came here with a couple friends who have been here before, and they said this is basically a buffet, one bowl is one bowl per visit to the food bar, two is two bowls per visit, but basically all unlimited visits (IF you go you will see how tiny the bowl is, so it made sense). I chose the single bowl and made two visits, then another waitress came and said hey, now you have used two bowls so you pay $13! If you want more you pat $15. I went to the manager and explained the situation and that my friends came here the week before and paid $10 for three bar visits (one bowl per visit) and that was the impression I had, the waitress Today never clarified that it is one visit! He Said: " I don't believe that story about last week. Our staff would never do that, we count the plates" "I heard the waitress who welcomed while I was sitting in my office and I know she explained that to you" I told him she didn't explain the single visit thing, and suggested he ask her, but he said she left and said "We don't have to say it is ONE visit for the single BOWL, it is clear" My friend explained that the waiter last time said it was unlimited and he thinks he is asian/chinese looking. The manager said we only have one american waiter here. After all, I said ok, a misunderstanding happened this time or last time, and I won't argue about $3 extra to pay, but is the $3 more important to you than our business? he still told the waitress to charge us the extra $3, looked back at his computer and then I heard him saying the F* word, not sure about what but at least not in my face luckily! Awful experience. read more

I went on a weekend night for dinner and for the money, I'd say I've had better. The nice thing, as with all buffet's is that you can get up and get another dish. The bad news is that when I went, the line was extremely long. It took about 20 minutes to get to the grill. On a busy weekend night they only had three people near or around the grill helping out. The food was OK, but I just wouldn't pay that much for that quality again. read more

Its a Mongolian style barbecue place where you select the ingredients and the chefs cook it on a HUGE wok right in front of you. From a buffet style table you take a pick of vegetables, meats, sauces, oils and other condiments in one or two bowls. Oils and sauces are the crucial part since if you don't put enough or add more than required then your whole meal will be dry or bland or even over spicy. You can't even blame the chef since no one has any role in how your food turned out. So its upto you if the place earns 1 star or 5. I have been lucky my food have always come out great. Give it a go if you know the ingredients and overall its an interesting experience specially for first timers. read more

I have been to the Leesville Rd location of this restaurant and couldn't imagine why my friends would want to go to this restaurant. For under $10 we ate lunch and had a salad. There was so much food that I didn't not even use the free appetizer for checking in. There was a lot of variety to choose from, plus fresh fruit included on the salad bar. read more

This location is not worth coming. They're pricing is confusing not to mention high. One of my guests ask for a to go plate. The waitress told her she would charge an extra 9 dollars. Insanity. Burlington location was so much better. read more

I'm not a fan of this style but if you know what seasonings to use or just use the card you'll be satisfied. It's a buffet of bean sprouts, carrots, broccoli & at least 15 other vegetables and numerous meats. read more

The food tastes good. But beware of the sanitation and cleanliness at this place. I have seen the waitress who works typically on evenings putting back food (chicken and noodles)that was fallen on a dirty counter back into the trays. On pointing that out she just walked away saying that was ok. I did even see the manager right away who was cooking at the grill and told him about this is not a good practice here and he just blankly ignored and turned back to the grill taking no action about the fallen meat on a dirty platform pushed around by other people and which was put back into the tray for the next customer to enjoy. They cut corners in every possible ways. If you are of the types who dosent care much about cleanliness but want to enjoy some good low price meal then this is the place for you but if you are of the other type this is just a word of caution. My experience when I visited this place and the people who work there in the afternoon was a little better but about a busy weekend evening forget about the cleanliness. read more

We went with our group of friends for a late birthday celebration for myself and our friend M. The service was good, most of the ingredients were fresh and the sauces were on point! It is a bit pricey but the portions are pretty good for the prices. read more

Used to love it here. Asked to speak with a manager regarding the price for a bariatric patient-someone with less than a 3oz. Stomach. Almost everyone charges kids price for this since you can eat about the same amount as a 4 year old. Manager would not come out of the kitchen because he was sick. Umm. If you are too sick to speak to me, you shouldn't be at work, especially in the kitchen. So, FINALLY got to see him and was told no, they don't give discounts. Sorry, our party left. 15.00 for a 'kids meal' is too expensive for us. read more

I've been here a few times - mostly for lunch, but occasionally for dinner. It's always been a decent experience. I've always done the unlimited meal, because the bowls are quite small. I end up taking two at a time because everything shrinks down. They have a decent (but not huge) variety of meats and vegetables. I do wish they would give combination suggestions for sauces. It's hard to guess what some of the sauces taste like. I've been to other Mongolian grill style restaurants who give sauce recipes (one spoon of Sauce A, two spoons of Sauce B goes well with chicken). The only unsavory food I've had here was the frozen seafood medley. I don't know if it didn't cook all the way or what, but it was pretty terrible. The service has always been great, it's fun to watch the guys cook your food at the grill, and it's just a different dining experience. I've never had their sushi, and given their questionable health score (92), I don't think I'll take a chance with raw seafood here. read more