I'm never going back !!! It was nice clean and friendly but no way 3 nails should break after one week.

I had a second appointment with manicurist Fong and was, again, totally happy with my pedicure, it was really quite nicely done, and again, lasted me over 2 weeks. That is a sign of a good pedicure. I got there early so I did not have to wait, and my pedicure was done in a very timely manner. I think the trick is to go to these places when they are not too busy, then you get the full, fast service. I am happy with their prices, too. read more

Since I am the woman on the go, and normally don't have the time to get myself made up. I heard about this place from a friend and thought I would try it out. I came here to get my eyebrows waxed and get my eyelash extension. Finally I found a place where I can get my lashes done and it didn't take all day! And they have different lengths in lashes. I like the shorter lashes but with a fuller natural look. My eyes look amazing and I know longer have to take the time in the morning to put on mascara. Plus I get so many compliments on my eyes now! I go there every 3 weeks to get this done, and I drive all the way from Citrus Heights to be here. And it's worth it! The girls are friendly and fun! The place is clean. And they do an awesome job! read more

Worst place to get your pedicure or manicure done. Not very nice people rude and their rushing the job done owner need to read all the comments so she can make this place better. read more

Been coming to Dianne for a couple months and I can't say enough good things about her. She is incredibly talented and does amazing work. So happy I found this place and her. Would highly recommend read more

I called to make an appointment and they were able to get me in the following day for lashes (Diane is super booked up) so that was a great first impression. My lashes look great, I had great overall experience! read more

This place just isnt the same. There a few girls that work here that act like they are just above you and dont want to be there. They yawn and roll their eyes in your face. The best person at this place left , does anyone know where Phong went? She was the best at doing my manicures and pedicures. Plus she was nice and didnt have the better than you attitude the other girls still there have. Also I dont know if an older guy is still working there but if he is DO NOT let him do your nails. He gave me a gel polish manicure (with Shellac) and it was terrible! Polish was uneven, bumpy, polish all over my fingers, and starting peeling within 30 mins after leaving. He blamed it on the Shellac brand but I dont thats not the case because I've never had any problems with Shellac (before or after this experience).when someone else did my nails. As far as the job they do, its ok (I've had better) but its not worth going here with their attitudes and not caring about their customers. read more

First of all my nail tech did a very unsatisfying job. Several edges of my nails aren't covered with shellac polish i can see my bare nail. The paint is bumpy. She put cuticle oil on ONE hand but not the other AND she left it one, didn't wipe it off or have me wash my hands, in fact she put lotion over it and did a half way hand massage. If you could even call it that. She said two words to me asking what color i wanted for my nails. Otherwise she conversed with her co workers which we all know you can't understand. I feel that in itself is not good customer service. At least try to make conversation with your client a few times. Second i'm glad I used a groupon. I would NEVER pay full price for the job she did. Third I wasn't gonna tip her because it was terrible and I went to leave and she STOPPED me telling me to tip. WHO does that. I had to give her my debit card and she didn't even ask me how much she just ran herself a $3 tip. I will never go back to that business. EVER. Learn how to respect the people who are paying you to do YOUR job. I wish I would have gotten her name I think it started with a "T". I am sure there are others there that do great jobs but that one experience cost them my future business. read more

Love this place for pedicures, there's never a wait, they're polite and professional and gentle. This place is extremely clean as well. However, I don't like the way they do nails so I stick to pedicures here. I'll keep coming back. Lynn is especially nice :) read more

Things must've changed since these people have posted their reviews, because I had a great experience! I had a 10:30 apt on a Saturday and I was seated right after picking my color. My nail tech was super sweet, spent time on me, and did a great job! The owner was kind of gruff, but that didn't bother me, nor did it bother me when they spoke to each other in a different language. Um, have you never been to a nail salon before, because that's pretty common! Anyway, I was done in two hours and my pedi and gel mani are very pretty. I'll definitely go back. read more

Love my nails, they're exactly what I wanted! Tracy was my nail lady. I've been to a lot of nail shops here in Natomas and all of them are just over priced and don't listen to what you want. Normally I don't like to tell them if I don't like it, I just keep quite cause I don't want to make it tense but Tracy made me feel so comfortable I was able to tell her how I wanted them and when to add or remove something. It was honestly a great experience and can't wait to go back! Price was great! Customer service great! & atmosphere great! 5 stars! read more

Came here to have my acrylic nails be removed. Simple right? Apparently not. The technician peeled off my acrylic and it HURTED SO BAD. I was in constant pain, finger by finger as she literally tore my nails apart. I even said ouch numerous times and she would just ignore me. Instead she was say "ouch" back to me. Um....why are you repeating ouch when I say it to you? And then I even asked her to soak them in the remover instead. She said no because it would take too long. I was mad because she did not even care that what she was doing was hurting me. Eventually after the 3rd nail, I asked her if someone else can take over. She ignored me. Also keep in mind her English was very limited. I wish I knew her name because I would gladly call her out. I hope she remembers who I am because I did not bother tipping her. She deserves zero. My real nails are ruined. She cut them so short that it started to bleed. They still hurt! Please do not go here. There are plenty of other nail salons around that are far more worthy. read more

I bought a Groupon "One Full Set of Volume Eyelash Extensions" and they were extremely good on accommodating me with an appointment on the 30 of November. I went to my appointment at 11:30 and informed them I had an interview at 2:30 pm that day. They took me to the back and I waited there for quite some time before she finally started working my lashes. This was the first time I had gotten eyelashes and found when she somehow taped my eyes it was very painful (I have been told it should not be painful). Anyway, once she started she would start and leave and come back. I started getting inpatient and asked the time at which time she told me it was 1:50, I panicked and told her I needed to be out of there because I still had to drive to my appointment. She hurried and after I had opened my eyes and she had removed the tape, I come to find out it was just 12:50 (her clock on the wall was incorrect). To make the story short, my lashes were not the same on both eyes, I had glue that was so noticeable. Within 2 days glue chunks were on the lashes and both eyes lashes were not the same on both eyes. I still have chunks and it was a horrible experience. read more

Had a fine experience. All I wanted was a quick shellac, no pampering, in and out in 25 minutes. I received quick service and a great manicure. Perfect for me. read more

Walk ins are welcome, but I made an appointment since I bought a groupon for a mani/pedi. I was a little nervous coming in after reading some of the bad reviews, but didn't want my groupon to go to waste. I did feel unwelcome when I first came in, but the lady who actually did my nails was super sweet and tried to get to know me. It was a slower day at the salon so maybe I got a better experience than those who come at busier times. read more

Mediocre experience. The price for a basic pedicure is $25, which is a steep in my opinion. I'm used to having a pedicure with designs($5 extra) for 17-20 total in SF, LA, and Sac so I don't know if it's just Natomas pricing. My friend's massage chair didn't work and they didn't have her change her seat although she kept asking for about the chair situation. She finally asked if she could switch chairs and the lady looked at her a bit annoyed. At that point the lady got up to change the remote for the chair. read more

I've been coming here for about 2 years now, I get my eyelashes every 3 weeks or so. The girl that does my eyelashes does an amazing job, she knows how long and thick to make them based on your eyelashes and eye shape. I don't even have to tell her what I want she just knows:) I really LOVE this place, the service is great everyone is very friendly and it's always clean. read more

Got my eyelashes done, and Diane did an AMAZING job. Everyone was very friendly! Will be back for sure, incredible service!!

First of all I LOVE Diane. She is just as sweet as she is good at what she does. Every time I get my lashes done by her I am more impressed with each visit. Thank you so much for my beautiful lashes! read more

This place was okay - I didn't see it as bad as other yelpers mentioned. The owner was very serious but that's just how some personalities are. I arrived for my appointment and was seated right after I chose my pedi polish. I personally don't like too much "chit-chat" and this place was perfect. I just read some articles on my phone and before I knew it, all was done. Overall my pedi and french mani were great. read more

This salon greeted me with a friendly warm welcome from the start. It was clean, very open and the lady who did my toes and nails was a big perfectionist which I loved!! I got a basic manicure with a spa pedicure and paraffin wax...purely heavenly! read more

I have only been to this nail spa, twice, only times when i am desperate because it is the only place close by. The first time I got acrylics, it took 3 hours and the length was not long at all, though it was what i asked for. By then time I left, the polish was still wet and uneven. The second time i got acrylics here, even worse than the first time. The lady did all of the nails crooked and did not shape them right, even after I told her they were crooked. I asked for coffin shape and I ended up with square shape. She repeating cut me with both the electric and hand file. This set didn't even end up look like a set of acrylics, they looked like fake plastic nails. I ended up having to go home and file them down myself. Again, I had asked for a long shape and she filed them down too short. Lesson learned, I definitely will not be coming here again. read more

My husband and I both had manis and pedis there with MyLee, she is simply the best in the business.

I bought two mani-pedis groupon deals fro creative nails spa and salon on 3511 del paso rd. I attempted to use it with friends on 3 different occasssions. The first two times that I called I was told they were not taking any of the groupons on those days. The third time I call I made a reservation for four people for 5:30pm for that coming Friday evening after work. When I asked if I could leave a name and number they said they didn't take one. I called at 5:25pm that evening to let them know that some of the group was running late ( I live less than a mile away) and they told me they had already given our appts away. The entire group arrived at their place by 5:32pm and they would not take us even though they are technically open until 7pm. They said we were 15 minutes late. Their clock was running fast which I showed them on their own cellphone but they said they could not take us since they had take walk ins instead of us since they were not sure if we were going to show up. They were extremely rude to my entire party including insulting one of my friends. This was horrendous customer service or more accurately lack of customer service. This was my third and last attempt to use the groupon and my friends drove from 30 minutes away for the appts which they were looking forward to all day. I have never seen a customer service place which such poor service - no documentation of contact informationn for appts and no courtesy to the customers. We went to another salon nearby (off of arena and I5 next to the Bel Air) where they were more than happy to serve us. read more

Typically I like this place, they shape the nails just the way I want them and have a nice selection of gel colors. However, it always seems that one or two of my nails just breaks right in half horizontally leaving only a fake nail ontop of my real nail. Ive never had this problem with any other nail shop so I'm assuming it's the way they do them here? Anywho, I don't mind coming in to get them fixed but to be charged $3.50 for it? NO THANKS! I'll get my nails done elsewhere where I won't even run into this problem. read more

My main tech is BK. She is the manager and a very caring person. I feel spoiled when she is doing my pedi or my nails because she really pampers me. The last time I went there (walk-in), BK was not there so another woman named Linda did my pedi. She also did a wonderful job on my feet and gave me a really good massage. I admit they were not overly friendly the first time, but I was in a friendly mood that day and they warmed up quickly. Most of the women there are young and bashful so they don't initiate conversation, but welcome it if the customer feels like talking. I would recommend this shop to anyone because I love it here! I've since taken at least two other people there who feel the same way I do. read more

This place has terrible customer service! And terrible technique! BEWARE! I live in a house with 2 other girls and we love to get our nails done. We all went here and got our toes done and i will say for the price they did a good job. Where i went wrong was thinking they could do anything other than pedicures. I asked for a gel manicure. I've had them before and they last 2-3 weeks. I went here and it lasted me 4-5 days before they started peeling. One actually peeled all the way off! All before the one week mark. So i went in today thinking that they would do the right thing and fix the job. The normal price is 30$ right now its 10% off so i paid 27 plus tip for it initially. They offered to fix it by MAKING ME PAY. Really? They offered to give me half off (15$) if i wanted to wait for the woman who MADE THE MISTAKE to be done with her client to fix it. Or i could pay 20$ and get it done now by someone else. So.. All together i would be paying close to 50$ for a gel manicure that's supposed to last 2-3 weeks and only lasted 4-5 days with no guarantees that it'll last the full 2-3 weeks if they fix it. What if it peeled again? Then i'd have to pay another 15-20$? No thank you. And they told me they would file the gel off. Only nail salons who don't know what they're doing will drill or file off the gel, they are supposed to soak your nails to get the gel off. I happily went down to top coat salon, they charge a little more but i know i can trust them. As they were taking off the remaining gel they explained to me the reason it peeled was because barely any product was applied, they showed me how little gel was actually applied to my nail. The manicure i have now is night and day different from the hack job at creative nail. They also said if it chipped or peeled they would happily fix it for me for free, no questions asked. Thats how you get and keep customers. Creative nails needs to take a note from Top Coat and learn about customer service. PLEASE don't go here and waste your money! read more

Awful! ...the "boss" is sooooo rude,and inconsiderate! Poor quality service and they just totally ignore you and talk in their language continuously. The service is expensive, the quality is poor, and when i pointed out that the manicure still looks unfinished with wrinkled french tip one of the workers was offended and rude! in front of other customers inside! OMG! I really hope that people read reviews before they decide to do mani/pedi there. Go to other place with a good cusumer service; at the end it is your money. Arrrrr , i am still so frustrated, such a shame on them. read more

DO NOT GO! Horrible!!! They talk smack about you in their language then snicker while they smirk at you. When it comes to your massage during a manicure they slap lotion on your hands and don't even rub it in. Then when you go to pay they are about 10 dollars more expensive then any nail salon. The salon is very dirty on top of all that. Save your time and money and go somewhere else! Charged 30 bucks for a gel manicure that took them less than 10 minutes! read more

Today is the second time I've been here. I have been completely happy and satisfied with the quality and efficient work Minh does! I've been to MANY nails salons for many years, and he is in my top five of nail technicians! He really pays attention to make sure your nails are perfect before he is finished! He did a fabulous job both times--and in just under 1 hour for a fill/gel manicure! AND--it lasted almost 3 weeks!!! I will be back to see Minh as long as he is at Creative Nails! read more

Great place great staff five stars to Miranda great girl very patient and very nice I will be back !#Miranda

This place is just not good. From the customer service on down... I tried to support them because it seems so dry whenever I go there. They hardly ever have any customers but they are not friendly at all and their work is mediocre. I hardly ever get my toe nails done because I enjoy doing my own nails but since I've been pregnant it's been a struggle to do them so I had been going here. The work they do is just not very good at all. I also went in for a wax a few times but they don't know how to arch eyebrows AT ALL. It was actually terrible. I'm new to Sacramento so I don't know the best place to get my eyebrows done yet however I know for sure this is definitely not the place. I'm pretty loyal person... Once I find a place even if it's not the greatest I'll continue to go there but after today I decided it was my last time. I came in for a pedicure at 6:26pm and was told they can't take me because they're are about to close at 7pm. Now I could see them saying that if the place was packed with people and they had no one available but they had workers literally sitting around doing nothing. You clearly need more business so it would behoove you to take what you get. But oh well.. No love lost. They aren't any good anyway. I went over to Top Coat Nail right down the street who also closes at 7pm and they GLADLY accepted me! I guess this will now be my regular shop. It's literally right around the corner from my house too. Didn't even know it was over here. Looked it up on my maps after I left that awful shop. read more

NOT A SAFE PLACE TO GO AND THEY ARE RIPPED YOU OFF. TERRIBLE CUSTOMER SERVICE !!!!!!!!!!!!!! I went in for a Pedi. who was etremely rude and completly incompetent. DIANE IS THE WORST. She did not understand English and she could not answer my question. I eplained to DIANE that all I really wanted was to have my toenails clipped short and basic Pedi. I think she understood me fine, but her accent made it difficult for me to understand her. she kept ask me for extra on my pedi. I told her five times that all i wantd was to have the toenails clipped short and basic pedi. she kept working with extra on my pedi. She did what She wanted, not what i wanted. I was even more disappointed when i was asked to pay $ 35 ever though the basic price was $ 25. I thought about making a big scene, but i decided it just was not worth the aggravation. I will NOT return, nor will i recommedn this place to anybody. If you do go there, you must treat it like a place in a foreign country, and make sure they are understand English. P/S THEY ARE $1 FEE WHEN YOU USED CREDIT CARD AND ATM. ALSO YOU ARE UNDER HIDDEN SURVEILLANCE CAMERA. good luck read more

I would give this place 0 stars if that was option. This is honestly one of the worst nail salons I have ever been in. The service is horrible and each time I was rushed through my services & the final product was not satisfactory in the least bit. I thought ok maybe someone's just having a bad day so I have them another chance but nope same horrible experience. Today I decided to write a review because I came once again to get a chipped toe painted, I was without a car & this was close enough to walk to. Needless to say another horrible experience. I waited 15 minutes in an empty shop for the woman to finish cleaning & once I was seated the paint job was horrible & clumpy. I will never come back to this place even in a last resort situation. Ladies beware this place is not where you want to do business! read more

This is the first time , and last time I try this place. I went In with a very simple nail request , I wanted long acrylic nails full set with OPI nail polish. The price on the chart was $23 . Through out the entire process the woman doing my nails kept pressuring me to pay more. First she said ok I'm going to do fiberglass , I responded with No thank you just what I asked for is fine. Then she said ok I'll do long nails I'll charge you $5 extra. I have never been charged extra for long nails ( by long I mean normal long not something requiring any extra time) I have short nails , what's the point of getting Fake acrylic nails if I want short nails ??? Anyway I said "ok just do whatever size you would like " whatever is the regular for you. Then she wanted me to get the color In gel version for an extra charge . Again I smiled and said no , what I originally asked for is ok . At this point she had an attitude for not getting her way and was really unfriendly. I just wanted this to be over with . I payed $26.00 for nails i didn't like . I don't appreciate the heckling for more , constantly read more

I've been getting my eyelash extensions done by Diane and she does a really good job. She makes them look really natural and they feel light on my eyes as if there's nothing on my eyelashes. They don't feel heavy and look fake like other people I've gone to. And she does them for a very affordable price. I'd definitely recommend her! read more

Nail technician left in the middle of my daughter's pedicure to do an eyebrow wax, he said he was the only one that could wax There was another employee present yet she continued playing on her phone while we waited. I know she could do pedicures because she took the next client. read more

I haven't had any problems with this salon. Diane does my gel nails and she is absolutely first-rate. I haven't had a pedicure here yet, but my friend did and she was extremely pleased with the result. All the staff are friendly and professional and obviously skilled in the business of mani/pedis. I would recommend Diane and this salon to anyone. read more

I had a horrible experience at this salon yesterday! The customer service was absolutely unacceptable, as the person running this establishment was rude. I had the feeling that they just didn't give a crap because we had already pre-paid and had coupons. I WOULD NOT recommend this place to anyone. THIS PLACE SUCKS and I would give it less than the above "one Star" rating! read more

Great place! Friendly, good price and great service! The place is clean, and the ladies who work there are absolute sweethearts. I drive from Elk Grove just to get my nails and eyebrows done. The lady who does my nails has been for the past 10 years and I definitely don't trust anyone else. I tried a few shops in Elk Grove closer to home and my nails looked horrible. Definitely worth the drive, would highly recommend to friends. read more