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    Crevier MINI

    4.5 (811 reviews)
    Open 10:00 am - 7:00 pm

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    Roselia G.

    All of the Mini Cooper models are fun and fast! I had driven Mini's for a decade, and I absolutely loved them! Both the 2-door, the 4-door, and the SUV! They are made by BMW and use their engines, so they've got some serious power! I have a couple of friends who drive them, and one mentioned that they're in the market for a new one, so I had to recommend Christian Banks to assist. He's been a salesman here for decades, and a great advisor! Plus with such amazing year end deals to lease for $269 a month + tax, it's the perfect time to sign!

    Uyen T.

    If I could give 0 stars, I would. I scheduled an appointment at 12:20PM for an oil change (scheduled maintenance) and wheel repair (curb rash on the rear right passenger wheel and peeling color coating on the front passenger wheel). Unfortunately, I had the misfortune of being assigned to Kyle Anderson at the Service Center. I have a wheels and tires protection plan that clearly covers these cosmetic issues. The service advisor even acknowledged this, but still refused to process the repair. Instead, he insisted the Mini dealer where I bought the car should replace both wheels under manufacturer warranty. I explained multiple times that my wheels were not unrepairable, this was purely cosmetic, and I did not want replacement -- I just wanted them repaired under my coverage while the car was already in for an oil change. That would save me time, hassle, and a two-hour round trip to the original MINI dealer. Despite this, he kept repeating that Mini dealer where I purchased my car from would replace these wheels under the warranty, he does not want to perform repair on wheels that will be replaced later on and waisted their time/ insurance. I made it very clear I didn't need replacement and just a repair is fine to me (which is covered), he grew visibly frustrated, sighed, and even said "Oh my god", stayed silence multiple times on the call. That level of unprofessionalism is questionable. If you dislike your job this much and don't know how to manage your frustration/ anger in this service field, please don't take it out on paying customers, I didn't even raised my voice or used demanding tone. I didn't ask for anything free, I didn't make an unrealistic demand, I only asked to use the coverage I've already paid for, at any Mini Service Center that should honor it. Instead, I was dismissed, disrespected, and left with no resolution.

    Daena H.

    Brian Hernandez was so impressive! He is extremely knowledgeable about anything Mini. Everything went so smoothly with my purchase of a 2026 Country Man JCW! Communication was excellent, quick to respond by text or a phone call. I was really impressed with his knowledge of the new Country Man technology and performance. He was so accommodating to my schedule. Couldn't have been a better and smooth experience! Highly recommend Brian!

    Cloth strap from grocery bag lodged into latch mechanism of trunk
    Leah C.

    The picture shows a cloth strap from a grocery bag wedged into the latch mechanism of my 2024 MINI with 5300 miles. Crevier wants to charge $225 for a "full diagnostic work up" to even look at my car. It does not seem like rocket science to determine the problem for why the trunk will not open. As there has never been even an inkling of an issue with the trunk opening or closing. Do I want to have any further business with Crevier MINI? Not after this... I will make the trek to downtown LA motors where the car was purchased one year ago!

    I just found a new car through Crevier Mini. David Garcia was wonderful and offered so much patience and knowledge as I chose my new vehicle. This isn't my first great experience with Crevier Mini. The service team and sales team have both delivered a great experience and customer service. Thank you!

    This new 2025 Slate Blue is
    Richard T.

    It was an amazing experience!!! I have been wanting a Countryman for a while, especially since the new generation has Android Auto capabilities. I decided to go test drive one yesterday and wasn't expecting to get one since I was upside down on my current vehicle due to its value dropping from an accident. Brian Hernandez communicated with me and scheduled a test drive. I loved it, and without any sales pressure, he was able to work out numbers that made sense and worked with my budget. Thanks to him and the amazing Sales Manager, Long, I was able to drive home with this amazing 2025 Slate Blue Countryman. My wife and I both love it!!! Amazing price, amazing service, and amazing people! If you're looking for a Mini, it's a no-brainer to go to Crevier Mini.

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    2 years ago

    Jean Choi is the best service rep I have met. Service took a little longer than I expected but Jean makes the overall process very pleasing.

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    Page 3 of 21

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    I met with Jim Forbes for my very first "second Mini date" yesterday, after driving Minis for several decades.

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    California Motors Direct - Santa Ana

    California Motors Direct - Santa Ana

    3.0
    (1.3k reviews)

    We absolutely love our purchase! Zachary was so nice and helpful and made everything super easy, we…read morewill be recommending him and this dealership in the future update! When i went back in for service JUAN SALGADO took time out of his day to help me out! I definitely recommend santa ana CMD for your purchase!

    I am submitting this complaint to document my experience regarding the purchase of a 2015 Hyundai…read moreGenesis on May 2, 2026 at California Motors Direct Santa Ana. Working with Juan Salgado and Benjamin Fernandez. The vehicle was advertised for $14,999, and I made a $10,000 down payment toward the purchase. One of the primary reasons I felt comfortable proceeding with the transaction was the dealership's representation that I would have a 48-hour period to review the transaction and return the vehicle if I disagreed with any aspect of the purchase or was dissatisfied for any reason. Relying upon those representations, I completed the purchase believing I would have a meaningful opportunity to review all transaction documents and associated charges. However, I was not provided copies of my paperwork until after the 48-hour period had expired. Upon finally receiving and reviewing the documents, I discovered that the total cost of the transaction had been significantly increased by additional products and charges, including $1,936 for a Tire and Wheel Protection Plan and $3,399 for a theft deterrent product (Starguard), which i was originally quoted $20 per day. These charges materially increased the overall cost of the vehicle and were not expressed to me at the time I entered into the transaction. My current balance on the car is $12.360.55, after putting $10,000 down on a 14,999 car. OC Motors is a total rip off! Had I been provided the complete paperwork immediately following the sale, I would have been able to review the documents during the promised review period and make an informed decision regarding the transactions. But apparently thats how this company operates. After discovering these charges, I made numerous attempts to contact the dealership to discuss my concerns and obtain clarification. Unfortunately, my efforts were unsuccessful. I was repeatedly transferred between offices, informed that I was contacting the wrong department, and, on multiple occasions, my calls were disconnected. I also sent emails seeking assistance and clarification but did not receive any response. I further learned that the vehicle had a prior damage history reflected in the vehicle history report. While vehicle history information may have been available, consumers should be provided with complete transparency regarding both the condition of the vehicle and all financial terms associated with the purchase. I'm documenting this to caution other consumers to exercise diligence when purchasing a vehicle. Prospective buyers should carefully review every document, verify every charge, ask questions regarding all add-on products, and ensure they receive copies of all signed paperwork BEFORE leaving the dealership. I wouldn't recommend them at all but if you do purchase a car from this dealership, read everything, even the small print, they are very crafty- they try to "legally" scam people. In my opinion, the manner in which this transaction was handled lacked the transparency and customer service that consumers should reasonably expect when making a significant financial purchase. No matter how good these cars look or the prices, do not trust this company I hope that by sharing my experience, other consumers will be better informed and able to avoid similar frustrations. *They will reap what they sow* Blessings to all

    Freeway Honda

    Freeway Honda

    3.2
    (833 reviews)

    I thought I had my heart set on a new RAV 4 . I hadn't been seriously considering the crv hybrid…read morebecause I really wanted a spare tire. I went and sat inside a RAV 4 at a local Toyota dealer. I hated the cheapness of the interior and lack of climate control knobs (theirs is all embedded in the infotainment system). I did a lot of research and kept coming back to the CRV. One day I decided to go see one. I loved the interior and how it looked. What a beautiful vehicle! So I decided to test drive one. Bernie was my sales person. I highly recommend him! He's amazing and a very nice guy. Anyway, the car drove like a dream! I've owned a couple Mercedes, a Lexus sports car and most recently a Subaru. The CRV beat them all hands down! But I still thought I didn't give the RAV 4 a chance. So I went and drove the SE, not even a trim I wanted because I hated the idea of a camera watching me drive. Conveniently they had that feature disabled. Likely knowing that I wasn't the only person who disliked that feature. Anyway, again I couldn't get over the cheap feel of the vehicle. Even the doors felt cheap. I hated it. So LSS, my mind was made up. A couple days later I went back to Freeway Honda and picked up my 26 CRV Sport Touring. I now have about 900 miles on it and am still just as in love! I want this car to last into my retirement. I'm in my 50's. I feel that I got a great price and it was all low pressure. When I went back everything had been negotiated so I was only there about 2 hours. It was a painless process. I wasn't even considering a Hyundai or KIA. Long term I don't trust the reliability plus they all have the CC integrated into the infotainment system. So if you're on the fence. I highly recommend you seriously consider the CRV hybrid. The ST trim is very quiet due to the extra acoustics they put in the top trim. So far I'm averaging 40 mpg combined city/hwy. I did have to kind of relearn how to drive as I was always a lead foot. But it was quite easy and there are a lot of FB groups and YouTube videos with tips. Go see Bernie! I'd also like to give a shout out to Randy in the finance department. He's a great guy also. I'm bummed I didn't receive my survey because it'd be all 10's. If Honda sees this please send me one. Thank You Freeway Honda!

    Please be careful going to Freeway Honda. Please, google:…read moreAC issues with Honda cars. My family has purchased four Honda cars over the last twenty years. I consider us good customers. As far as service, we have been loyal to the dealerships to have all our work done as each of our cars have aged. Our latest Honda is a 2016 Civlc which has been under the care and tutelage of Freeway Honda in Santa Ana, California. In 2023 we noticed the AC did not work properly. We took it in and they replaced it, as it was under warranty. In 2026 we took it in and they repaired the condenser at no charge. This was in January of this year. Our current problem with the AC began again in May. The AC did not work, again. We took it in. Our friendly service advisor Teresa told us it was a new problem, the "Evaporator." The cost of repair would be $2,000, and it is not under warranty. We are one our own. I called Honda corporate. They were very encouraging about helping us. She informed us that the 2016 Civlc is notorious for having issues with both the evaporator and the condenser. Honda decided to extend the the warranty for the "condenser" but not the evaporator. She was very positive about helping us and doing something to help us since this is a common problem. Then the nightmare began. Hector took over our case. He reviewed the information, and offered no promises. After two weeks, he dismissed us with a full and complete denial of our case. No help. No discount. No explanation. No thank your for being a twenty plus year customer. My stepmom worked for Honda in El Segundo, California. No support for loyal, faithful, long time customers. Upon further research, we found that the condenser when it fails, can cause the evaporator to fail. The faulty part under warranty caused the good part to fail which is not under warranty. We again, are on our own. No help from Honda. No support for loyal, faithful, long time customers. Again, no help from Honda for us. So much for loyalty to their customers, no commitment to stand behind the quality of their product. Even though our car is ten years old, it has very low millage. It is in pristine condition. We believed in the product. We supported Honda cars. Times have changed. Honda has fallen. You are on your own. No support for loyal, faithful, long time customers. This is not the Honda car company I grew up with. We will never return to a Honda service department. They said it is unlucky this happened to us. Well, a huge thank you for that comment. We would like some help. Some understanding. Some compensation for all the trouble from Honda. We warn all our friends to choose a more dependable car company that stand behind their product, knowing that customer loyalty is at the heart of any successful car company. No support for loyal, faithful, long time customers. Coupon? Discount? Extend our warranty? Help? What happened to Honda? They now abandon their customers.

    DCH Tustin Acura

    DCH Tustin Acura

    4.0
    (914 reviews)

    This review is for sales and for service…read more First- Sales- Wolos Safi is a great caring person who is helpful whether you are buying a car or not. I have bought 7 cars from Wolos at DCH Tustin Acura since 2010. Just got a beautiful 2025 TLX from him two days ago. It is fantastic, the price was fantastic! His attitude, knowledge and attention to detail are beyond expectations. I am truly grateful that he has been able to help our family for the last 16 years. Thank you, my friend. Now for service- I just have to give a big shout out to Mr. George- oddly enough he has been in the service department as long as I have been at this dealership, it says a lot about a dealership when they retain employees for this long. George is a great guy, extremely knowledgeable with service and repairs! He is just all-around an awesome dude! It makes the process so much easier when you roll up and whether you're doing great or stressed and frustrated, he is there to take care of it for you. I'm also very grateful for you George- I appreciate you going out of your way for me yesterday. You rock man!! All in all- the best dealership experience. It's hard to go anywhere else, because I always have to compare them to DCH Tustin Acura. Unfortunately, nobody compares to them! Thank you to everyone at DCH Tustin Acura! John Cloonan

    I got my ADX serviced and George, my service rep was amazing. Very friendly and welcoming and made…read moresure I understood everything that needed to get done for my service. I recommend asking for George when you're in need of your Acura to be serviced! 10/10

    Crevier MINI - car_dealers - Updated August 2026

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