Some of the worst BBQ I ever had. Rib was dry and tasteless, pull pork the same with an odd taste. Brisket had un rendered fat and tough. The only good think was the pepsi read more

Service was so bad. Waited forever to order, food came in a reasonable time but then the server disappeared again. Thank god you self serve the drinks read more

Over the years when we come to Williams we always go here - sometimes twice. In the past it was great. This time was a bad experience. No draft beer, no iced tea. Brisket sandwich was dry. No taste. Burgers over cooked. Had to ask to find our server to get our bills as she hadn't come by to check on us. There were 6 of us so they charge an automatic 18% tip - so I guess she didn't feel the need to be helpful. Won't return. read more

Julian our server was wonderful and the food was stellar. The portions sizes were large and the atmosphere was really fun car vibe

Food was average. Ambiance is nice with the nostalgic feel. Takes forever to order, food was incomplete took forever to follow up, i think i only saw our waiter twice to get our order and to give us the bill. We wanted to order dessert but didn't want to wait another hour ... no go ... read more

The worst restaurant experience in a long time. After being seated, it to a long time before anyone even came to the table. Finally we had to ask for someone to come and take our order. Next...the restrooms were dirty. They had no soap. They had no toilet paper. We told them. We waited a few minutes. They weren't cleaned, but a role of toilet paper was set on the back of the toilet. Then they didn't bring the coffee we ordered. We kept waiting for our food. We watched as all the tables that came long after us kept getting their orders. Finally, we just walked out. read more

Nice outdoor seating, live music, decent bbq. We don't come to Williams for the food scene, this spot hits the cute small town vibe well. The bbq sampler platter was plenty for me and my son...but ask for extra bbq because it's lacking as is. Service is slow but nice. read more

Cruiser's Cafe 66 - BBQ sampler - American Near Me - Williams, Arizona

Elizabeth is the goat. Good food good service and great pulled pork/brisket. 10/10 would eat again.

Love the food and place and customer service and people I love the decorations of rute 66

I read good things about this place on Yelp so I requested we grab something to eat here specifically. My husband wasn't hungry so he didn't order anything, but I got the pulled pork Mac. We ordered ahead so my food was ready upon arrival. Employees were friendly, bathrooms were clean, and the restaurant itself had a fun atmosphere. Overall, even before eating my food, I liked the vibe of the restaurant so I was looking forward to trying my food. The pulled pork mac was not really something I'd order again if I'm being honest, but it was still ok. I didn't end up finishing it, but I could see myself going again if I'm in the area and ordering something different. read more

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Cute place. Very big with seating outside. We had hamburgers and they were ok. Fries good. Coleslaw was bland. Service could of been better for the price we were paying. We had left and when walked back by. Noticed a Guitar player fixing to start playing. So we ordered drinks to sit and listen. My margarita was very good. read more

Cruiser's Cafe 66 - American Near Me - Williams, Arizona

Decent menu. Downtown Williams, AZ. Along restaurants and shopping area. Nearby train station. Moderate prices for area and dinner.

It seemed very promising. I got the brisket platter on the waiter's recommendation as the restaurant's special. It was okay. The sauce wasn't outstanding in any way and my biggest complaint might be the quality of the brisket. It was soft but a bit fatty. Maybe it was supposed to be fatty brisket, and I missed it in the menu description? Staff were friendly. read more

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Great barbecue food! The chicken is delicious and the ambience is outstanding. Tables outside are comfortable and the smell of the barbecue is wonderful! read more

Cruiser's Cafe 66 - American Near Me - Williams, Arizona

Ordered the BBQ smoker's sampler, appetizer sampler, as well as the candied walnut and cranberry salad. Everything was very mediocre and not the best BBQ I've had. The ribs were good and tender (both beef and pork). read more

Cute little place. I had the French dip. It was really tasty. And plentiful. The onion rings were crunchy and big and also plentiful. The nachos were good. Just a bit too hard and crunchy. Husband said steak was decent. Son didn't care for the pulled pork. My only complaint is the waiter came by and put 3 empty cups on our table and walked away. We had no idea that there was a soda machine and we had to fill our own drinks. Not an issue but would have been nice to be informed. Was a bit expensive but it is a tourist town. read more

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Hear me out on this. I love Yelp and rely on it a lot when traveling. We almost didn't come here because it holds a 3 star review and I am so glad we came!! First, small town restaurants are what they are. I'm not expecting the best BBQ I've ever had and it's a small town with a lot of tourist so service can be hit or miss in places like this. I went in with those expectations and was pleasantly surprised. We were wanting a good dinner and nostalgic Route 66 experience and this place was it! It was a fun atmosphere and our service was great. We waited about 5 minutes before being seated. They were out of beer that night but had alcohol and all sodas. Sodas are self serve on their machine and my kids loved that. Our food came out quick and was good. Again, we were here for atmosphere and experience but the food was not bad at all. Would I drive out of my way just for the food, no. Would I drive out of my way for the experience, yes. Do I leave full because it was good, yes. We were in and out in about an hour. They do have a kids menu. I will add that picture. Portion sizes were good. My suggestion: go on a week night (we did). After eating shop the stores on this block. Great souvenirs of Route 66 and Grand Canyon. They had great people working the stores and great gifts at great prices. This is a fun little block of food and stores and at night with their neons on, you will feel like you're in the nostalgic time of Route 66. Well worth the stop! read more

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I ordered the BBQ chicken and was very disappointed with it and the sides. The chicken was over cooked and the sides were very bland. I added BBQ sauce to the beans to give them some flavor. Our server was very pleasant but usually couldn't be found. I wouldn't go there again. read more

Such good food. We got the appetizer sampler and everything was great. These were seriously the best sweet potato fries I have ever had and I loved that they were waffle cut. The onion rings were really good and tasted beer-battered. The marinara for the mozzarella sticks was super good and the sticks had a breading that had great seasoning. It was quite busy, but they still sat us down fairly fast and our food didn't take too long. read more

Cruiser's Cafe 66 - Appetizer sampler - American Near Me - Williams, Arizona

Blah! I would never come back here. The service was awful and the food very mediocre. My friend had a brisket platter that was just okay. She ordered a strawberry milkshake, but it was never served to her. They were out of food that wasn't told to us when we sat down. Instead they waited for us to order to tell us they didn't have it. I had the Buffalo wings and they were not that great. Skip this place and eat at any of the other many restaurants in this area. read more

Cruiser's Cafe 66 - Buffalo Chicken Wings - just okay - American Near Me - Williams, Arizona

NOTICE! NOTICE! NOTICE! Do not be fooled by google rating 4.0 while it is rated only 2.8 here. The brisket is mediocre and the ribs are awful. The meat feels like previously fully boiled and then slightly roasted. Then the meat is covered with heavy bbq source to make it flavored. And there is almost no meat in ribs and it is super hard to rip it from the bones. The only comfort is that potato salad is fresh enough. Regarding the high price and lousy food, try some other restaurants and do not just pay to see those decorations. read more

Cute, famous place. Mediocre service. Most dinners overpriced and not good. Terrible ribs. Good, fun appetizers. Jalapeño poppers and a beer. Then, go to Rulu, Rod's or Pizza Factory for dinner. read more

The food was mediocre and service just so-so. But the thing that motivated me to write a review is that they overcharged tax for our purchase. I thought it was odd that tax on our $44 purchase was $5 even, but only after I got home was able to see that other establishments in town charged me 10.4%. Cruisers evidently just 'rounded up' and I guess just keeps the extra? I'm not sure, but definitely left a bad taste in my mouth. read more

Cruiser's Cafe 66 - Receipt - American Near Me - Williams, Arizona

The food was good and didn't have to wait very long at all. The server was quick and friendly. Only gripe would be it was a little pricy for what you get. read more

We came into this restaurant for ice cream heard good things about eating here. Our experience wasn't good came and stood for 10 minutes or longer and no one asked if we needed to order and we asked to order. The lady that ended up helping us seem so annoyed we bothered her for help and she had to make shakes for us. She kept avoiding us until another staff asked her to help and she rolled her eyes. Noticed another family sitting waiting for service and no came over to them they had to get up and asked if someone could come and take there order the customer said they were waiting for over 20 minutes. If your looking for a restaurant there are many other options in Williams don't go here staff won't help you and are annoyed to just do there job read more

Truly an awful experience. It took 15 minutes for a waitress to greet us at our table. There was no toilet paper in the restrooms and they were disgusting. My burger and onion rings came out literally cold to the touch, so much so that the piece of cheese wasn't even melted on it. My daughter's food never arrived and when we asked for it she said it was sitting under the heat lamp, which we could tell because the fries were as hard as a rock. Extremely disappointed. Do not go to this place. read more

The food was delicious! The staff were amazing. Loved the decor! If we are ever in Arizona again, we will stop by. read more

Cruiser's Cafe 66 - Outside - American Near Me - Williams, Arizona

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An absolutely amazing spot!! Cici was our waitress and she was perfect for us! So charismatic and always smiling!! We had our pup with us and we loved it so much! The food was delicious and the service was so fast and attentive for both us and our furry friend. It was very calm and relaxing outside and I can't wait to come back next time!! First timers definitely recommend 10/10 read more

Service was fast and the display menu was nice. But I honestly didn't like the potato salad and the coleslaw because it was dry. The ambience was ok not too loud but not to quite. We were seated by the bar. They do NOT have option for food allergies. (No gluten free bread for sandwiches) and the portion for side dishes are small. read more

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This is a serviceable option if you're in the area, but it's not a destination by any means. Very spacious outdoor seating area, and the one-man band provided live music that was fun, if slightly off-key. Draft beer selection is from the local Grand Canyon Brewery. Our beer choice was bland, but perhaps the other offerings are better. Non-alcoholic drinks are self-serve, and you have to go inside the restaurant. The food was fine. We had the BBQ sampler platter, which is advertised as being enough for one VERY HUNGRY individual, and it wasn't as plentiful as the menu had made it sound. Part of that is due to the beef rib being so absolutely dry, chewy and clearly from the prior day(s) that it was impossible to cut and just inedible. The pulled pork burger came with no BBQ sauce, and the wait staff didn't offer. We didn't see our waitress again until it was time to settle the bill, so we didn't get a chance to ask her for BBQ sauce. read more

On our way to the Grand Canyon we stopped to get some lunch and saw this very unique Route 66 diner. Very unique and cool Route 66 theme and vibe. I had the nachos and they were good. A lot of meat. Family had burgers. They were good. read more

We ate at Cruiser's while on a recent visit to Williams. It was mid afternoon, and they were not busy. I had a hamburger and my mom ate chicken tenders. The food was ok but the service was spectacular. We had a lovely conversation with our server, which made the experience. read more

If I could give this place 0 stars I would... so we have a large party 17 people. When we went in we expected a wait the host said it would be 40 mins, ok that's fine we waited over an hour and when we were just about to leave they seated us... no explanation about the drinks until we had already filled and drank some. The service was absolutely god awful and me and my wife were extremely livid. The waitress herself had the worst attitude and any time we asked her a question it seemed like it was the dumbest question in the world. After waiting and as we placed our order we were told the food would be an additional 35 mins... that was the final straw we told them to cancel the order and give us the bill for the drinks. Do NOT come here to eat this place has a nice look as it is a old school looking diner but that's is all it has the rest of everything is horrible and I recommend going anywhere and I mean anywhere else read more

Food was nice especially the fries and brisket sandwich with bbq sauce, the chicken was good and the service was good, the place was Clean considering the age of the furniture but the sweet tea (the normal one) was not working but yeah nice place, and it also gives a nice vibe i also did not get to check omit the arcade and gift store but they looked nice. read more

This place has the iconic look and feel of the old Route 66 and is very inviting. The menu has a lot of options that all look great. The burgers I saw coming out looked delicious! We chose the BBQ Brisket plate and the beef ribs plate. I hate to say it, but this was not the best BBQ that I've had, and I wish I would have tried one of their burgers instead. The Brisket was dry, and without some BBQ sauce, it would have been hard to eat. The portion size was huge though, at least a half pound or more. The beef ribs were also huge and not too bad but were smothered in BBQ sauce. The problem with that is the sauce was very sweet and reminded me of the sweet and sour sauce often found at cheap Chinese restaurants. Good BBQ doesn't need a lot of sauce. This was not good BBQ in, my opinion. The drinks were good though, we had margaritas and they had a decent selection of mixed drinks and beers. The service was good, very fast and friendly. Overall 3 stars because of the BBQ. If I had a burger and it was half as good as they look, I would have given more stars. Come try for yourself, and you be the judge. read more

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This route 66 diner the musician out front that would sing with his guitar was fabulous. We didn't eat, but we just listened to about 10 songs. This guy was great. The business should be very proud of this man. read more

June 13, 2023 - Cruiser's Cafe 66 (Williams, AZ) One of our favorite things to do when we're in Williams is go to Cruiser's 66 Cafe where you can get a variety of appetizers (like Jalapeño poppers), smoked brisket sandwiches, burgers, and a variety of other tasty meals. They have both indoor and outdoor seating at Cruiser's. We always sit outside so we can listen to the music. They have a full bar where you can order tasty beers, wine, and your favorite spirits and mixed drinks as you listen to live music from talented local musician John Carpino, as he sings and plays acoustic guitar, harmonica, and percussion doing a variety of classic rock, country, and audience favorites. On this June evening, we headed over to Cruiser's after having dinner at another local restaurant in town at about 5:45 to enjoy some refreshments and listen to John play. We were seated right in front of the stage, which is perfectly positioned on the patio at the outside corner closest to the street. Our server, Lindsay, came over promptly and took our drink orders, an IPA for me and a glass of Chardonnay for my wife. Both drinks were delicious, and we ordered more as the evening marched on. After John finished his first set, which was awesome- Jackson Brown, Eagles, Neil Young, Simon and Garfunkel to name a few, we invited John to join us at our table. He graciously accepted our invitation and we had a wonderful time talking with him. We got to have our picture taken with him as well. Enamored with the wonderful evening we had listening to John's music and talking to him, we bought a thumb drive collection of his music and signed up to receive his up and coming new CD that will be released in a week or two. We'll definitely be back to enjoy Cruiser's and hear John perform in the future! John usually plays during the warmer months from about 5:30 PM to 8:30 PM. You can find out more about his music at https://johncarpino.com/ read more

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We went as a group of 9 for our Route 66 workshop. We were greeted and place out orders. The wait was forever and our servers very rude. Like we were PITA. Never again read more

The atmosphere for this restaurant is really cool so we decided to stop here to grab a hamburger. We were seated right away but it took 10 minutes or longer for our waitress to come to our table. We asked about the beer selection and she had to check with the bar and did not come back for 20 minutes. It was ridiculous. And honestly, she wasn't very friendly which made it worse. Once she took our order we did get our food quickly and it was good so no complaints there. read more

Overpriced and overhyped on YouTube. Definitely not worth the $23 for an average brisket sandwich with few slices of it. Not very friendly customer service either. I called in asking order to go, they said they don't do orders over the phone no more. When I got there and wanted originally to order a Smoked Longhorn Burger to go for $20 + tax she said they just raised the price to $28+tax showing me a new updated menu (ridiculous price $30 for a burger), so I ordered a Brisket Sandwich which was my second best choice. Came out to $23 and some change and They do charge 3% or so on top for Credit cards so I handed her $25 cash. She started looking for change in her purse and having a hard time producing a change, so I said just give me $1 back. Unprofessional. I cannot recommend. read more

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