My experience at Curacao Northridge was disappointing from start to finish. I searched online for a cordless microphone system and found one advertised on Curacao's website as "In Store Only." Since I needed it for an event the next day, I drove to the Northridge location specifically to purchase that item. When I arrived, the microphone package was not available. There were no signs, shelf labels, or displays for it anywhere in the store. Instead, there were numerous units of two more expensive microphone systems on the shelves. When we asked for assistance, three sales associates were standing together talking. One employee remarked, "Oh, English," when we started speaking to them. After discussing the situation among themselves, one associate told us, "We didn't order those." That response raised more questions than answers. If the store never ordered the item, why was it advertised online as "In Store Only"? The product wasn't simply sold out; according to the employee, it was never ordered for that location in the first place. As a customer, the situation felt like a bait-and-switch. The store advertised a lower-priced product, but upon arrival the only options available were higher-priced alternatives. Regardless of intent, that is how the experience came across and it resulted in a wasted trip and a great deal of frustration. I am posting a screenshot of the advertisement showing the microphone clearly marked "In Store Only" so other customers can understand why this experience was so disappointing. Accurate inventory information and better customer service would go a long way toward rebuilding trust. read more

Curacao - Item needed as seen online marked IN STORE ONLY. - Electronics Near Me - Northridge, California

Love looking around and seeing what they have. There's a lot of everything for pretty good prices. Ladies asking to do stuff to your hair are a little too pushy Will probably come in to get some ornaments soon read more

Wouldnt recommend coming here, staff not friendly or welcoming. I love coming to the mall but was very disappointed with my experience

Muy mal servicio al cliente! Jorge un señor bajo, gordo de lentes, nos atendió súper mal. Fui con mi papá ayer porque necesitamos información acerca de la línea del celular, y ese señor fue muy grosero con nosotros y no nos quiso atender. Acudimos con otro muchacho que se llama Joshua y él nos atendio muy bien. Deberían de tener a personas que en verdad les guste lo que hacen, porque lo único que ellos hacen es tratar mal a las personas y eso no está bien . read more

Even after 2 years, they never fixed anything. They most likely waited for the warranty to expire so they won't do any type of work or reimburse me or give me another switch. This is just frustrating, and it's not acceptable. Fuck Centricity protection plan.. read more

Horrible organization!!!!!! Difficult for me to give a 1star, my son was stoked about getting a bike. We found two but one seemed a little small, I asked the representative if he could sit on it, she said NO because they are chained up. I asked how can we test the comfort and seating, my son's tall and we just want to make sure he fits. She said sorry I can't help, I asked for a Manager, she said the same thing and called another worker who literally said sorry you have to buy it first before trying it out. Hands down a horrible establishment with horrible management and staff. Possibly discriminating and disrespectful if you ask me. 0 stars! read more

Nicest sales associates Always friendly and efficient. Always remind me of any sales or deals. Really enjoy going in there , they are always happy to help and give you a discount.i will return in a few weeks!!! Thanks for everything Mr Grant read more

Muy mala experiencia no compren en curacao me vendieron un refrigerador con 5 anos de garantia y al ano se desconpuso y no me quicieron areglar mi refri me mandaron un tegnico a revisar pero benia crudo o borracho y y nadie resolvio nada esas tiendas estan disenadas para robar a los latinos y ya me avian dicho q ellos roban pero pense q era mentira asta q lo vivi en carne propia no recomiendo esas tiendas mejor compren en cualquir tienda por q ahi los van a robar y si no cren vean los reviws pero joden a puros latinos read more

Excelente servicio de Joseph! Muchas gracias recomendado para cualquiera. Muy clara la explicación de todo

I had a great experience here at curacao. Thanks to Claudia my family and I received great customer service. Claudia was sweet fun and caring. read more

We buy a GE profile washer now the washer don't even want to turn on. So I call curaçao because we got extended warranty on the washer so I spoke to somebody else in extended warranty department. They set up an appointment. The person came out and write down three problems that the washer had now we've been waiting this happened week before Christmas. We've been waving so today I called the extended warranty people. The one that came out. It says it was gonna be about a week to come out and fix it when I called. He told me that the extended warranty people called him and tell him not to fix the washer when I call back curaçao today to see why they told him not fix I fix the washer. They didn't even have any notes on why they are saying not to fix the washer.the representative told me that she needs to put a ticket so that way the person at that area or that department will contact us within 2 to 3 business days or more to see if they're gonna pick up the washer or give us back our money but when we signed up with them, they weren't was if there's something wrong with the washer, they will take the washer without no problem in exchange it for something else. Now you're going through a whole bunch of bullshit. All they do is lie and a lot of turning around never again that we're gonna buy anything more from them and please do not buy from them. read more

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Curacao is a crossover between Sears and Fry's Electronics. They have a variety of items Including furniture, appliances such as washers/dryers, kitchen supplies, TVs, laptops, and more. The store has bright shiny lights and you can't miss it which definitely attracts people in. My main issue with the store was their customer service as well as the pricing of their items. I was in the store for at least 45 minutes, went into multiple departments of the store, and not one single employee approached me. Not to say hello or ask if I needed help. Some people were not even around. A customer near me wanted to buy a television that was on sale but could not hunt down anyone to help him. They have some items that you can make monthly payments on which is a nice option for those who don't want to pay all at once but some of their items are incredibly overpriced compared to other stores such as Target, Amazon, etc. For example, I found one baby Fischer Price piano mat they had for $54.99 (see photo) and multiple other stores have it for $29.99. Just make sure you are checking items to get a good deal. read more

Curacao - Furniture - Electronics Near Me - Northridge, California

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I love the service makes me feel welcome always the employees and store manager makes me feel like part of the family

no compren en línea en Curacao no entregan las cosas, compré una televisión el día 29 en las especial de viernes negro según , me la entregaban el día 1 de diciembre eso decía al hacer la orden y hoy es 11 de diciembre y aún no le tienen respuesta , que según en la bodega no la tienen , mi pregunta es porque venden artículos en línea si los van a tevender, primera vez que ordeno en línea y última y todos los de customer service muy groseros la mayoría . NO COMPREN EN LÍNEA! no es confiable read more

I came to buy a toy for my little sister , I've checked out at the front a bunch of times since it also says checkout and today this older guy denied me service that I had to go the toy section because that's where I got the toy. His tone was rude could have told me nicer , is this a policy to only buy the items at certain sections ? I wasn't aware since I've usually gone to the front area . Why have a checkout sign in the front if I can't checkout there ? read more

Wow! It was the worst experience ever and I didn't even enter the store. In a recent encounter at the furniture store just past closing time, a security guard's behavior was highly disappointing. Despite being respectful and understanding of the closing hours, the security guard approached in an unnecessarily rude manner, making it clear that the store was closed. Considering i was standing out side and the doors were locked. I was merely trying to capture a photo of a furniture piece to consult with my wife, the guard's attitude escalated, obstructing the photo-taking and demanding me to leave. I was outside. The doors were locked, and I wasn't asking them to open the door. The fact that he had the audacity to give me the attitude that he did and pulling the sign out in front to reiterate, their closing time was absolutely a deplorable act. read more

Curacao - This is the rude security guard that told me to leave when i was outside and the door was locked and i was trying to Take a pic - Electronics Near Me - Northridge, California

Interesting store. We dropped by to check it out since we kept seeing it everywhere but never knew what it actually was. It's almost like a Sears but cheaper? Not sure how to describe it! There were a TON of lights in the store. Super bright and it's one big store with just about anything. From jewelry, to toys, to furniture. You can find so many random things here. Didn't pay attention too much to the prices but glanced at a few and they were decent. We were also more interested in the toys section to see if they had any hidden Pokémon figures that you normally see out of stock at like Target or something! Sadly, didn't find much but the ones we found almost looked like clearance tags? They had a "gamer" section with crazy looking gaming chairs like that scorpion looking one you see floating around the Internet. It's a gaming chair that reclines back and is connected to the monitors and keyboard so you can lean back and it follows you. It's a little extra but neat to see stuff like that popping around in a store at the mall. Interesting spot, furniture looked pretty good if you're looking for stuff like that! IG: @ammysalamii read more

Yadira Jessica & Janet from fashion were really helpful with the products that they provided and explained the process very detailed on how to used the products on my skin , I highly recommended them , they're super professional and nice. read more

When I am at the mall I always walk through this store because it has interesting things that I don't see in other stores. They always have a lot of employees asking if you need help. Yesterday I actually saw something I wanted to purchase. While there were employees all over the store standing around doing quite much of nothing, They only had one employee at the registers trying to collect money and check people out. Resulting in a long line. I felt the dichotomy of having so many employees but still a line waiting for customers to pay you was a really wacky way to do business. I felt bad for the employee cuz he was clearly swamped even though with an eyesight there were four other employees standing around doing nothing. This experience will have me looking at the line to check out before I look at items cuz I don't want to spend that much time in line again. The most important part of any business is to collect money, If you don't do that part in a timely manner your customers will walk away. read more

I stopped by Curacao to see what's it about because it's a new store that took over the old Sears area. They have a lot of space on the second floor of the mall and they basically sell everything. The employers are easy to find because they are wearing a bright green shirt. I checked out the Eyewear area, gaming, TV, kids, furniture and laptops. Their prices are pretty high and they have a lot of notices about taking advantage of their monthly payment plans. I even saw some TV brands that I never heard of here. They have some nice gaming setup but I wouldn't buy it from here. The store is nicely organized and the presentation is spot on but I don't see myself ever buying anything from here because the prices are high. read more

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Ysabella at the travel department is really exceptional & Professional and she is really great in her job.. She helped us so much for our New York trip last spring break and would still come back to her to book our Hawaii trip this coming summer ;) Keep up the good works ;) Postive vibes for you all the time! read more

Franco is the bestttt . He always help with everything I need . Honestly the most respectful and nice costumer service I got. Definitely going back there in future read more

Joshua was amazing ! Best deals he could get us and with a great attitude. Selection was large and had plenty of product

If I could give this place 0 stars I would. Not only is it hard to find someone to help you when you need to find a product but when you finally find someone they have a horrible attitude. What kind of customer service is that. One week ago I purchased a stroller for my daughter despite their awful customer service. I accidentally got the wrong one and was too small for her to use. When I tried to return it they said I could because I paid with debit and didn't have the receipt. Every store I know can look up a transaction with your card but this shitty place cannot. They simply reminded me why I closed my account with them. Disappointment.. read more

Came here and bought two perfumes and Haidy help me. She was absolutely wonderful. Very good customer service.

This place is very nice compare to the old sears but been waiting to buy a couch for almost 30 mins and the employees are just chitchatting and on their phones. Several employees walked by and did not acknowledged me. I would recommend anyone going to another competitor to make their purchase. read more

Curacao - Electronics Near Me - Northridge, California

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Customer service is a joke, not to mention everything is ridiculously overpriced. I've been here countless times over the years and it has never been this bad. No one seems to know how to use a cash register, you'll end up waiting an absurd amount of time to check out because no one wants to ring you up. Employees also refuse to open the side door to let you out and would rather have you walk all the way around the mall with the very heavy item you just purchased, complete joke of a store. read more

My review is for byannca and Jonathan Limers They both were very helpful and friendly appreciate their customer service read more

me vendieron una garantía para "proteger " mi producto por cualquier cosa, se me hizo razonable comprarla ya que cualquier cosa podría pasar, se me rompieron a los meses, y en ves de tratar de ayudarme me mandaron para empezar la información incorrecta, después solo daban vueltas y me dijeron que marcara al servicio al cliente y ellos no me ayudaron, ahora no tengo dinero ni audífonos read more

I was vary happy with the help I got with my phone thank you Cindy When I asked about a computer she help me out thank you for all your help read more

I purchased a fridge in export department in this store paying 3 years of guaranteed in case something happen will cover the 3 years and what they deliver is a fridge probably refurbish one after 3 moths stop working and is a headache to get somebody to come and ck it after all to make this story short after a year they said they will provide another fridge but the insurance I pay for 3 years will not be longer working I dont recommend anybody to buy anything from here this company is money stealer. there is nothing in the contract saying after fridge is replace for X reason insurance I pay will end after item has been replaced read more

I went to go check out thisbnew store that has moved into where Sears store use to be at. They have a lot of selections and very clean. A lot of employees are available. There price is a little high. But this store is still good to shop in read more

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Me and my family went into curaçao hoping to find my sister an iPhone that she would like since she is very picky and indecisive. Cindy T. was not only super helpful but she also very well knows how to create that bond with a customer. She didn't make our experience awkward at all and got everything done for us with no hassle. I hope the next time I go into curaçao to make a purchase she is the one to help me out. read more

Didn't put an item that I purchased in bag!!! I live over an hour away!!!! Can't speak to someone in store!!! All I get is a call center!!!!

Very disappointed. After ordering a same sofa 3 times waiting over a month calling several times with long call holing times they cancelled my order only because they want me to open/apply and pay with their Curacao credit card. They even charged my credit card. I ordered first time at store and last two times online . All orders made by the managers and got verified by their credit card agents. Very disorganized team all over!!!! read more

Shucks what's not to like about the place? Me and my daughter came in and she wanted to get her some stuff so I decided to say okay go on ahead and apply for a card she got a initial 400 credit limit we only used 175 and I put 100 as down payment st left us with a small monthly payment. Any way this place has like everything you would ever need for you house including vacation packages! They got outdoors stuff and little stuff like that! It. I like come here because they got Jewerly and purses like really Taylored to each and every persons love for stuff, they got baby cars , strollers, purses, and perfume, mopeds, scooter, bikes, appliances like off of them. It's not hard to pay on your terms and easy easy to get credit! I would send er body to that place look they got game systems for the gamers and unlocked phones tablets and like a bunch of other stuff you can't go wrong in this store There's always something someone wants! read more

Went to Northridge mall today I was exiting a store going into the mall and a women approaches me to ask if I have a credit line with their store (La Curaçao) I just ignored her and kept going but Its impossible to ignore their store. The store is big with flashing lights everywhere I swear I felt a headache coming on this place makes the mall look so ghetto I used to like that it was easy to get in and out of this mall this is definitely not the kind of store I want to deal with when shopping here. I guess going forward its the Westfield Topanga mall. read more

It appears to me that they have hired High School teenagers it looks ridiculous and so unprofessional. Most of them don't even look like they know what they're doing, Except for this one young lady I believe her name was Nicole she actually greeted me and welcomed me and asked if I had any questions, I personally wouldn't recommend coming into the store every one just seems to avoid you and I didn't feel welcomed I'm not coming here again. This store just isn't professional! read more

Alexis went about and beyond to make sure I walked out with what I wanted! Amazing customer service! I appreciate him going out of his way to make it happen. Definitely gonna be a regular here, first time shopping here and will become a regular! read more

Dre Marin from travel department (Northridge Mall) awesome customer service, very professional smiling and helpful I would definitely recommend this company! Thank you so much Dre! read more