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    Custom iPhones & Repairs

    4.8 (391 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 2 weeks ago

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    Response time

    1 day

    Response rate

    100%

    Services - Custom iPhones & Repairs

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    Reviews With Photos

    Kay D.

    I don't like to write bad reviews, but the more I thought about this horrible experience, the more I realize it was just bad work compounded by bad customer service. Otherwise I wouldn't be writing this. The back glass on my new iPhone broke so I brought it here instead of Apple. It's an easy job I've done myself on past iPhones, but this was a new iPhone & I didn't have the part. This was purely cosmetic. PROBLEM #1: When I got home, I discovered a 'light' in the middle of the screen, like some pixels were broken, so I took it back. They admitted (oops) they left tiny bits of broken glass inside the phone that were pushing on the LCD and causing this problem- it was very sloppy work. They said they'd clean it up for free but I'd have to leave the phone again for a few hours. PROBLEM #2: When I went back the 2nd time they said, "unfortunately while putting it back together the front screen cracked." They didn't offer a refund, and said they'd fix it for free (uh, thank you?) BUT that if I had them fix the LCD, it would nullify my Apple warranty. So what choice did I have? Take back a phone in pieces that someone I paid $100 broke, or let them fix their break, but destroy my warranty? They should have returned my $100+ right there, but they didn't. PROBLEM #3: After they "fixed it" and now with my iPhone fully out of warranty, some apps just wouldn't work. The screen went black with text that read, "Unable to determine if your iPhone display is a genuine Apple part. This could be because the part is not genuine, not functioning as expected or the installation is not complete." In the end: they broke my phone for real (not cosmetic), rendered it out of warranty, used some cheap fake parts and still charged me. There was no way I was going back to this place again (or more likely break it) again. BEWARE: You may end up having a much bigger problem because of them. DO NOT GO HERE.

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    Review Insights

    Photo of Cathie E.
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    10 years ago

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    Photo of Lorne C.

    Lorne C.

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    10 years ago

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    10 years ago

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    9 years ago

    The BEST place in town!! Great work. Fast and friendly service. Will never go anywhere else.

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    8 years ago

    Great shop for iPhone batteries. Lorne, the owner, is a good guy and works hard (and fast). Very reliable.

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    13 years ago

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    13 years ago

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    12 years ago

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    11 years ago

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    11 years ago

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    8 years ago

    My phone landed in our jacuzzi the night before and they were able to repair it perfectly.

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    12 years ago

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    Photo of Chris S.
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    12 years ago

    Fixed my iPhone 5 sleep button in less time then expected. The repair can't be seen. The phone looks and operates like new!

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    10 years ago

    Quality service at great prices! Will is very helpful and knowledgable. I definitely will recommend this place to friends and family.

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    9 years ago

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    9 years ago

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    9 years ago

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    Lorne C.

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    10 years ago

    Terrible customer service. And they need to be more clear on total up front. Cleanliness also poor.

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    12 years ago

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    12 years ago

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    Photo of Mila A.
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    10 years ago

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    Photo of Lorne C.

    Lorne C.

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    9 years ago

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    13 years ago

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    11 years ago

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    9 years ago

    I like this place because He alway fix very fast in reasonable price. I recommend here!!

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    9 years ago

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    12 years ago

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    9 years ago

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    12 years ago

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    12 years ago

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    10 years ago

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    9 years ago

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    Photo of Jenn P.
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    11 years ago

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    Lorne C.

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    10 years ago

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    10 years ago

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    Photo of Nicole J.
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    9 years ago

    Great place they fixed my phone and my moms. Great prices, the owner is very nice and helpful fixes any problem

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    12 years ago

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    Page 9 of 10

    Ask the Community - Custom iPhones & Repairs

    Can you repair Google Pixel phones?

    Yes we can!

    Can you replace the glass on an Apple Watch? And what does that typically run?

    Hi! Yes we can, it depends on the series and the size. Call us for an exact quote when you have that information! (310)540-3206

    Do you replace the battery of iPhone 7? How much does it cost?

    Yes we do. Current pricing is $39 and it takes about 20 minutes to repair.

    Can they remove icloud activation lock? Price? How long does it take?

    No, they do not remove iCloud activation lock. I'd personally suggest contacting Apple if you need help with an activation locked iPhone.

    Don’t See Your Question? Ask Away!

    Review Highlights - Custom iPhones & Repairs

    I went into the shop again to see if there was a solution and Lorne ordered a new screen for me on the spot.

    Mentioned in 49 reviews

    Read more highlights

    Custom iPhones & Repairs - electronicsrepair - Updated August 2026

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