I never thought I'd write a review for a CVS, but was very happy about my experience here…read more First of all, this store is always deserted so you never need to wait in line for the knick knacks that you quickly need to grab, be it over the counter medicines, birthday cards, or photo prints. I printed a bunch of wedding photos because CVS had free 8x10s advertised online. When I first printed my 4x6s, the quality came out poorly. I talked to Scott and he helped me reprint everything (he even continued to reprint photos that were blurry until it came out really nicely.) The quality looks great considering how dirt cheap the photos are, especially compared to Shutterfly/Mpix etc. It was also nice to get them instantly vs waiting a couple weeks as people in the office wanted to see some prints. TL;DR - there's never any lines and the team was really helpful!

If I could leave a negative star, I would. If it wasn't for convenience I would send my…read moreprescriptions to another location. The staff here has no customer service skills and make you feel unwelcome and burdensome. No matter who helps me, i can count of them having an attitude problem. Today in particular I had Frances ring me up. Besides "name and DOB" she said nothing else but had the audacity to role her eyes after I said thank you even though there was nothing to thank her for since the bare minimum was done. If you can use a different pharmacy I highly recommend you do unless you like unpleasant individuals.

We have been coming here for years for our vitamin supply. It was always well stocked and staffed…read moreby very helpful folks. Very sorry to learn that it is shutting down post aquisition by Wallgreens, and simply wanted to thank the staff for their years of work. They made our shopping experiences very pleasant and we wish them well.

Sad how this place has turned into a dump. Shelves are empty. Order online and they cancel it due…read moreto unavailability. Visited this location today and encountered a store employee (Asian, glasses, with long hair) insolent and rude AF. They should just shut this store entirely.

Ordered delivery. I'm a short distance from the store. The driver left the items on my porch, per…read moremy instructions. The box of ding dongs was open and several were missing. Several other items were also missing. I contacted customer service but zero response. I hate this store and staff more each week. They always have an excuse for something. How come other grocery stores never run out of sale items, always have adequate staff and are far less expensive? You are out of chances .

They always call to let you know that your prescription is available and they are open until 7 pm…read moremost days. You can also get current with most of your vaccines while visiting. I have always found them to be helpful.And accommodating.

I genuinely can't say enough good things about this amazing pharmacy! They answer the phone…read morepromptly (be sure to state your name!) and are incredibly kind, helpful, and professional. To make things even better, they offer same day delivery! Today I needed a couple days worth of a medication due to another pharmacy (not Q-Bit) not being able to deliver my prescription on time. Q-Bit is my default pharmacy, so my doctor's office sent the prescription right to them. They weren't able to fill it as they had to close early because of a staff emergency. The person I spoke with was able to transfer the prescription to a 24 hour pharmacy. She even went out of her way to text me 30 minutes later to make sure the pharmacy received the prescription! I have always had 10/10 service from Q-Bit. They can usually fill prescriptions quickly and always communicate promptly. I think, as a society, we need to get back to giving our hard-earned cash to businesses that treat us with dignity and value customer service. Q-Bit will always be my go to!

A reliable pharmacy option in Sunnyvale. The staff is impressively knowledgeable -- always ready to…read moreexplain medications or recommend alternatives without making you feel rushed. Free delivery is a standout feature, especially for those who value convenience. While it's not the most exciting place to visit, it's efficient, professional, and gets the job done.

Avoid! Go to Walgreens. It can take 30 minutes to get a…read moreprescription picked up. Life's too short. Go elsewhere.

I'd like to tell you a story of such appalling behavior that I am dumbfounded…read more My latest experience, because so many have been truly awful at this pharmacy, was my need to get a medication for oral surgery I'm having the following day. I was only picking up ONE PILL. I was charged $15! I am a senior who is on State Medi-Cal so my medications are covered. But instead of trying to help me, the pharmacist went out of his way to demean me. I had gotten the medication previously and it was completely covered. I was given no explanation why this was happening. The only reaction was a snide remark offering that I could take it or leave it! I know that pharmacies can offer a discount but I wasn't offered that. Even after I told the pharmacist that I was currently in food stamps and paying $15 for one pill was so difficult for me., All I received was a cold hard stare. I saw no humanity at all. I had no choice, I either took the medicine I needed or cancel the oral surgery I have scheduled for tomorrow. When things like this happen, it truly makes me so sad that something like this could happen.

Hours on Yelp not updated. Here are that actual hours as of 4/12/26! Been out of HRT meds for…read moreover 3 months! CVS generally could be better about helping people with dosage alternatives if their medication for that specific dosage is out of stock!

Seriously? The bathroom at on a Thursday afternoon!!? A…read moresimple remedy each of the employees takes a two hour shift where they are responsible to keep the bathroom clean. They just need to pop in every 1530 minutes to a three minute cleanup.

The whole building has had a complete face lift! brand new carpet, all around clean, organized and…read morewell stocked, especially the cold and flu section! Pharmacy line can get long but staff are friendly, super efficient and always willing to help. the asian male pharmacist really knows his clinical stuff and after my consultation, would trust him over my own pcp! keep on the great work pharmacy team! took long enough! would come back again!

Horrendous service. Pharmacists was rude and unpleasant. I switched pharmacies right away. I'll…read moregladly go out of my way to not have to return to this pharmacy.

I went to submit a coupon for Freestyle Libre 3 based on a promo. I didn't understand the promo and…read morethe cashier clarified for me that I would only get 1 sensor as I was confused by Libre 3 and thought I would get 3 units. The pharmacist yelled from the very back and said "nice try" implying I was trying to manipulate the promo. I was insulted and yelled back that I was not trying to con them I just needed the clarification. I don't know where this rude unprofessional man came from but in my years of living in Menlo Park I have never ever tried to get around something for free. He should not be allowed near customers of Safeway. Based on all other feedback here I'm not that far off in my view.

Getting through on the phone is a nightmare. You can be on hold - or they can even answer and ask…read moreif you can hold - but after several minutes it will just go to the full inbox. I easily called 10x about transferring a prescription and never got through. Also, when I finally reached someone the young male rep told me I had to call my OLD pharmacy. I told him I had done that and no, it was the new pharmacy that had to call the old, so he took my info and... did nothing with it. I went in that afternoon and no order had ever been placed. If you have any other options besides Safeway Menlo Park Pharmacy I would absolutely go elsewhere.