Even though Terry was delayed getting to my resident, he was very professional and clearly knew…read morewhat he was doing. I had a couple of leaks from my pipes in the basement and everything was fixed. He took the time to explain the problem and the solution, which I really appreciated. I will definite use this service again in the future.

How do I add zero stars?…read more Company came out quickly to look at pipe issues, but i had to regularly remind them by calling to show up for their job. CSE did handle the pipe issue but never fixed concrete they dug up. 5 months later, still unfinished. Office admonishes me when I call. 6 weeks of calling, just being told the same things so that I get off the phone. Technician now leaving me on read. Will never use again.

Contacted them at 8 am with an emergency backup issue and they came in that afternoon rodded out my…read moreline between the house and the sewer and resolved the issue that day...Could not me happier with the service that Luis gave us.

I messaged over the weekend and got a response promptly. The plumber called me first thing Monday…read moremorning and came later in the afternoon. Two guys showed up and first power rodded the drain about 15 feet but couldn't go further because was worried it would scratch our thin PVC pipes. Then he camera scoped about 8 feet but then still worried it would damage the PVC pipes. I was disappointed we couldn't go further but I suppose it is what it is. He did clean out a good amount of tree roots and said that was probably the biggest blockage and though we couldn't see the rest, it will probably be OK. He said our pipes looked in OK condition, no holes as far as he could see. He was very nice and answered all of our questions. They did wear booties into the house but like every other contractor, they also wear the booties outside and then back inside everytime they go inside and outside. It was wet outside so some mud was tracked in all the way by the two people. Like I said, this seems to happen with all contractors, just a little nuisance to clean up afterwards. But overall, pleased with the service. They had competitive rates, $485 for the power rod and $200 for the camera. Will call them next time (maybe in 5 years?) when we need another cleaning. Thanks!

I had Danny and Wes come out today for a bathroom leak, and they were beyond helpful. While they…read morewere here, I also asked them to look at a jacuzzi leak and help with turning on my outdoor spigot as it was stuck on lock mode for two years! They were not only professional, but also genuinely kind, honest, and thorough. They explained everything clearly, what the issue was, why it needed attention, what needed to be done, and how to maintain it properly moving forward. I really appreciated that they did not try to upsell or recommend unnecessary repairs. Their professionalism and integrity truly stood out. I've already highly recommended them to my neighbors. I even offered to buy them lunch and give them a tip, but they politely refused. I can't say enough positive things about their service.

Mike, Danny and their crew really went above and beyond to make this right. Not only did they…read moreremove the pipe,they even hauled off the tree that was cut. That wasn't even part of my issue but like I said above and beyond. They came quickly over 2 days and handled it all. I appreciate acompany who can turn a negative to a positive! Highly recommend company like this.

AquaPro Plumbing Inc is the plumbing company I trust after I've spent 6+ years in plumbing myself…read moreand have several hundred of plumbers in my contacts. My children's bathroom shower started leaking and I needed work done not only fast, but I wanted quality and AquaPro came to the rescue again. They replaced the shower valve, had a guy come out to fix the tile and came back to install spout and shower plate and handle 2 days after tile work. They do large excavation repairs for water and sewer as well and have very reasonable prices for all plumbing work; their prices are per job no matter how long it'll take, where others charge an hourly fee and sometimes purposely drag on to complete it. Pic of my little one finally able to take a bubble bath again

We had aqua pro out for a cartridge replacement today and everything went great. Quick service had…read morethe parts on them. Professional and courteous

Jimmy and the rest of the team were great! I interacted with 3 members of the team and all were…read morekind, courteous and professional. My experience with them started off as a non-emergency consultation. Enrique came out right on schedule, we walked thru the issues, and I got a text with the official estimate. He was very clear about what needed to be done and how. He didn't try to scare me into a remodel (yes someone else tried that). I also got estimates from 2 others, but SR was the best. Their estimate wa comfortably within my budget. NOTHING WAS LEAKING AT THAT TIME so I planned to schedule work early January. Then I came home to leaking ceiling. Since they're available 24/7, i called their office. Maria was able to schedule Jimmy to come out within a couple hours. He made sure the pipes were OK, then found the bad seal on my tub. Four hours after coming home my ceiling was no longer leaking, my tub was sealed, and we had plans to fix the rest before the end of the week. Finally, the day of the planned project arrived. Jimmy came out early because I had an afternoon commitment. Everything went exactly as he said it would. Time and cost matched my estimate/ consultation EXACTLY. (Luckily no surprises midway thru the project). He wrapped up, checked his work, and cleaned up. Will 100% be saving this business to my favorites.

We had a plumbing emergency on a Saturday where we had to have our water shut off when we were…read morehosting a party later that night. I called around and superior rooting was the only one who could come same day. What a relief! Other companies claim to have emergency services but didn't have availability until Monday, not an option for many plumbing issues!

Gino and Saul were great! They fixed a leaky/dripping shower faucet with a quick response on a…read moreSaturday and explained everything in detail. They were able to save the fixture and in turn saved me a lot of money. Very professional and courteous. I would highly recommend them.

Prompt. Addressed the concern clearly and work was well done best we can tell. A bit overpriced for…read morewhat was actually done though.

I called the number and left a voice message, in less than 30 mins they have responded and found…read moresomebody to fix the back flow in my basement. David was a savior! He was pleasant, and very professional. You can feel that he really wanted to make sure he leaves nothing unturned to fix my problem. He explained well what possibly happened and made me understood the process. He has lived up to their company name. Highly recommended!!

I have used Good Guys multiple times at my home in Oak Park. I constantly need plumbers due to my…read moreolder home and all the beautiful trees in my lot. I have used three different plumbers for work and hands down, Good Guys are always the best! They are responsive, friendly, courteous, flexible and have the best prices for service. They will work countless hours and not add extra costs (saving thousands) to their estimate. They are incredibly professional and are the best value by far. Skip the companies that charge surge rates and send auto texts or charge excessive hourly rates. I've learned my lesson and will only use Good Guys moving forward.

These guys in a nutshell are awesome. They're pricing is very good. Their quality of work is great…read more Their responsiveness is awesome. I highly suggest you give them a chance you won't be disappointed.

Juan from Go-Rooter was absolutely amazing, professional, informative, communicative, and friendly…read more He came to our rescue in an emergency the same day, hydro-jetted our main city sewer line and got everything working again, all at an affordable price. Definitely use his services for all your sewer needs!