First off, the cute girl taking our order told us that this Dairy Queen was built in 1963. It was so much fun to see the cute little building. It brought back memories! Second, the girls working there were so sweet. They were friendly, patient, and hard-working. You could tell they took pride in their work. They were careful to get our order just right for our burgers. Third, the food was excellent--better than any Dairy Queen I have been to in a long time--and the burgers were hot with crispy, toasted buns. The burgers actually were the same size as the buns. I wish all Dairy Queens tried this hard to please their customers. Oh, and we shared an ultimate chocolate brownie Blizzard! Yummy! read more

Dairy Queen Store - Inside! - Ice Cream & Frozen Yogurt Near Me - Williams, Arizona

See all

Old style DQ! Good burger. Good onion rings! Family owned. As I figure out my 85 characters.

This is my daily treat while I work up in Williams. Cannot go wrong with getting a soft serve cone. The girls who work there are also very nice and very fast to give you your orders. It is also nostalgic as I remember going to Dairy Queen when I was younger and lived in California. I didn't get pics of the food I also get on occasions but I must recommend you try their burgers and my favorite, the grilled chicken sandwich. Substitute fries for onion rings if you are like me. They also are able to make regular Pepsi into cherry Pepsi by adding bits of cherries they use for sundaes into the soda. They have outdoor seating on the famous Route 66. Will see them again and again and again. read more

Dairy Queen Store - Soft serve cone - Ice Cream & Frozen Yogurt Near Me - Williams, Arizona

This DQ is a nice one! It has more options than the typical DQ's! There's a freezer-full of ice cream cakes, twist soft serve, & cookie crumble-dipped cone, in addition to the shakes, cones, & blizzards! It's not a fancy place, but functional with friendly staff. They add extra large sized blizzard in addition to the regular sizes. Kids & hubby got large blizzards that were filled past the top rim concentrates with candies. My medium dipped cone didn't disappoint either! If you love ice cream & happen to pass Williams, it's worth stopping by here! read more

See all

At first everything was good. I paid for shakes to be picked up after my kids finished their burgers and fries . The girl who took our order was very friendly and patient with us . After my children finished their meals, I went back inside to get their shakes ... Well the first girl who took our order had left, and the other cashier freaked out, then this "manager" came out , she was a total B . Then I had to wait until they could prove I paid for the shakes . The other ordeal was that my bigger daughter wanted and orange shake , so I told them to make it and I'd let the little one taste it to see if that was the flavor she wanted . "We can't give you a shake to try!" They told me . Soni had to explain again like 2 times before they understood. We usually go to this spot every time we are in Williams . Next time we probably will be trying somewhere else. read more

Had the "chicken nuggets " since they do not have strips . They were awful. Tasted like fried in fish oil. The meat/chicken was terrible.

I've been here 6 years ago and everything as far as set-up and looks are still the same. The prices have gone up, but that's always expected. The service is okay and the food is average This is definitely the place to be if you want ice cream or shakes. This place can get pretty busy, especially during the summertime. Thank you. read more

See all

Stopped at Dairy Queen while passing through town and had a great experience! The staff were super friendly and welcoming, which made the visit even better. The town itself had a really cool vibe -- it actually reminded me of the movie Cars with its charming, small-town feel. We ordered the Jr. Burger with pepper jack cheese and jalapeños, and it was absolutely delicious! Perfectly cooked, with just the right amount of heat from the peppers. Definitely a great stop if you're in the area and craving a tasty burger and some good vibes! read more

Stopped by DQ in Williams AZ on Route 66. It was a cute vintage style location, I totally got barn yard feels. We ordered the double burger, chili cheese dog, grape slush, and the smores shake. Everything was delicious! They were super busy, but the girls behind the counter were so nice. We'd come here again! Happy Eats read more

See all

Went here with five children and the service was exceptional. One child had difficulty explaining which ice cream item he wanted and the patience and assistance every single employee gave was way above and beyond. Another child had a baby cone ordered for her and was disappointed with its size; the manger quickly put an extra dollop on it and all was well with the five year old's world. Exceptional service - tourists and locals alike should make his their go to spot for ice cream in Williams read more

Waited 5 min at the register even though all the workers knew I was standing there. They didn't put all the ingredients in my blizzard and didn't flip it upside down :( the mint flavor was also horrible read more

We stopped by this Dairy Queen on our way through town. The store was clean, the food was good, and the staff were friendly. We would stop by here again the next time we pass through. read more

What. In. Tarnation. Is going on at this place. My grilled cheese looks like a 4 year old prepared it (see photo) It's actually quite comical, because it's so disgraceful. This must be a joke..... read more

Dairy Queen Store - This is a disgrace to all grilled cheese sandwiches in the universe. - Ice Cream & Frozen Yogurt Near Me - Williams, Arizona

I like ice cream, and visiting the DQ in these small towns is a lark that we enjoy on our road trips across the US. Visiting Williams a few times a year, generally as a "just passing through" sort of place, this old-school Dairy Queen is one of the last of the vintage stores; that is, small, non ADA, and anything but modern in their design. Part of the charm. The kids wanted blizzards on the long drive home from Moab, so we ducked in here for something cold and sweet. I parked and walked in with Mrs. Picante, to find three teen employees, not a mask among them. Not here for a haircut, I thought, and ordered up the kids' treats. I can only imagine the consummate joy that must come from being a disgruntled, disaffected shake-slinger in sleepy little Williams, so I wasn't all that surprised by the dead-eyed, vapid stares of the three dollies on the other side of the counter. That same flat affect went into the mediocre amount of goodies they put in the Blizzards, but you know... ice cream is ice cream, and the kids probably didn't know any better anyway. Credit card readers were down throughout the town, so I can't blame the employees for that. I pitched the young lady a twenty, and she short of just looked at me disgusted. I thought about saying something decidedly Gen-X-ish to this dauntless little thing, but instead just tipped my cap and wished her and her friends a very nice rest of the day. Of course we'll be back... it's freaking Dairy Queen. But honestly, they're closed for the season when we breeze into Williams for the Polar Express train in November, and since COVID has pretty much shut that down now too... it might be a spell before we head back to the Arizona highlands for some good-time service from the local high school cheer-squad B team. read more

Recently went by this location to give it another shot and 6 years later the place is sooo much better. The cones were great and the shake was even better. The customer service was 5 star and the store was not only fully staffed but when a large group walked in everyone jumped into action and was happy to help! I'm happy to say I highly recommend this location now! read more

This is a cute small dairy queen. We enjoyed our desserts! The gals working here were very nice and helpful. Love the old timey sign out front. read more

See all

We came in here earlier today because we were craving for ice cream, Bengimen B. was snippy! He was the only rude person we've ran into during our entire trip, but our blizzards, shake and onion ring were delicious and perfect for a quick snack before we headed back home. Social distancing was being practiced in here and addition, to the orders being implemented, there was no inside seating. They had a few chairs and tables outside for customers, they are pretty smart to put the only Ice Cream parlor in the middle of the mountains. read more

It's a family owned so it truly doesn't have the Dairy Queen menu. The service was good and food was decent.

Small shop in Williams - I got the vanilla soft serve. Service was quick and friendly! Seems like a lot of young folks working in all the restaurants and stores around here. read more

Dairy Queen Store - Small vanilla soft serve - Ice Cream & Frozen Yogurt Near Me - Williams, Arizona

I watched the young girl working the drive thru rub her entire nose, mouth and face at least six times before handing me my food. If they are going to put their kids to work during Covid they need to be trained in proper sanitary procedures. read more

Great service and sundaes are very tasty. Good place to sit outside and enjoy your ice cream.

Stacey, the red haired white lady at the window kept dropping our blizzards to show us that they don't fall. Over and over again she dropped at least 30 blizzards. We were at the window for more than an hour! THAT IS RIDICULOUS. Do better Stacey. read more

The food and service here are always great, although the parking situation is a little awkward if you have to wait on your food.

Do not go to this place. This isn't a regular DQ. The menu is not a dq menu. It seems to be ran by teenage girls. Our 3 burgers were hard and cold not even edible, 3 fries hard and cold . 1 blizzard had hair in it. The only warm food we had was onion rings. $42 for crap food this place should be shut down. And none of them wear a mask not even the cook. read more

We once had a D Q in Bakersfield, but no more. This place was very close to our hotel so we ate here one evening while out walking. We went in with our masks and ordered our food, a grilled cheese, and a chili cheese dog. The teenyboppers running the joint had no masks but whatever. What I found odd was that as soon as we ordered and paid, they "Shooed" us out of there like so many annoying flies as if they gave a shit about the Covid19. We waited outside and a few minutes later they took the food outside for us. The food was good, there are several tables outside to dine outside right out front. read more

I stopped here today. Paid for one jr burger meal, medium shake, one 1/4lb burger meal, medium shake I was told to pull over to the blue curb. We waited 30 minutes, I went in, and evidently there had been a shift change and our order was lost. We waited another 35 minutes for our food. She brought our food out, our shakes were melted by now, when we asked about it, the girl made funny eyes and walked off. This was absolutely unacceptable. What horrible customer service today. We've always stopped her when we are in the area. Don't think that will happen again...... Shame on you read more

If you want some dessert grab something if you want a burger go some where else! Man what happened to the burgers?? Orders a double with cheese and it's not the same? The relish and lettuce are the same but the meat and bun is different. Also it came wrapped in a paper with cheese stuck to it, now it's in a to go box with hardly any cheese!? Born and raised here and The DQ burger was one of my favorites now I'd rather go to McDonald's for a burger. To bad!! read more

OK, 5 stars? But really.. every year when we went to Az for vacation and Grand Canyon etc... we would stop here. It is TINY and there is hardly any indoor seating.. but if you order a large cone.. gosh, it is like a pint of ice cream on a cone! Seriously yummy ice cream treats... Small town fun... great in the summer time.. read more

I am worried for the employees safety here, as well as the public. While there was a sign at the door due to the Covid epidemic that only one party could go inside at a time to order, none of the employees wore a face mask or gloves. I understand that there aren't many cases in Williams, but with the tourists coming from all over I don't think this is safe for everyone's heath. Anyone could be a COVID carrier and not know it. Please stay safe. read more

We had to stop - loved the DQ cone, malt (extra thick) and Butterfinger blizzard!! Thank you!!!

This is an OLD school DQ, in fact the building looked like it was from the 1940's, so we had to stop by on our way to the Grand Canyon. I stopped in to get my better half a small banana split blizzard and it hit the spot on the 80+ degree day. An extra star because of the cute girl in the tank top that was working behind the counter. As she took my order, the song I can change your life by Lloyd started playing in my head. "Uh yeah... ohh... ohh, yeah, yeah I can change your life baby I know what your used to And I can show you Something that's better (see girl I know) He used to abuse you He only used to Get on my level I can change your life If you let me I can do it I know just what you need I can change your life I can make you happy Girl if you let me I'll make your puzzle complete I can change your life I know just what you need it Let me provide it There's no need to fight this thing yeah... soo Cause as long as I'm breathing You can believe it Throw it down on everything I love I wanna be, I wanna be ehh I wanna be, I wanna be ehh, ehh Defenet, permanent, perfect fit, for you I can change your life If you let me I can do it I know just what you need I can change your life I can make you happy Girl if you let me I'll make your puzzle complete I can change your life I can, change your, life Girl I'm asking you I got plans for you, and me This is where you should be I can change your life If you let me I can do it I know just what you need I can change your life I can make you happy Girl if you let me I'll make your puzzle complete I can change your life If you let me I can do it I know just what you need I can change your life I can make you happy Girl if you let me I'll make your puzzle complete I can change your life If you let me I can do it I can change your life I can make you happy Girl if you let me I'll make your puzzle complete" read more

Dairy Queen Store - Ice Cream & Frozen Yogurt Near Me - Williams, Arizona

See all

The food wasn't much better than a middle school lunch mainly because of the cooks are in experienced teenagers but the girls are cute and nice. read more

My husband and I ate here yesterday, and they were rude got the order wrong, no onions rings, don't have salad plates and burnt bacon, dry meat and no mayo no tomato just mustard and shedded lettuce with the dry meat and wet buns. Maybe it was a good thing we didn't our onion rings. I will never eat there or feed the trash can from there again. D. Williams. PS. Thanks Williams Az. No good food there. read more

Cheese crisp =1 tortilla with melted cheese. Dry and hard around the edges and not even cut. Mexican pizza just like the cheese crisp but with lots of onions and a little ground beef. Cheeseburger = cold beef pattie, cold cheese and dried out bun. Not happy. Stopped at McDonald's even though we'd just spent $25 at Dairy queen. read more

This place is dirty and when they spilled food on the counter they still use that in your dessert. The customer service is horrible. The girls play with their hair and fling their hair all over where the food is being made. No one is wearing a mask that works there. When I cancelled my order, the young blonde girl yelled and was extremely rude in front of the owner her grandmother read more

Place closed 9/21/21, 20 mins early. My family and I were so looking forward to a cone, for 60 miles. Sucks

Cute, peaceful town. Dairy Queen is close to Safeway. It could be a little slow as there are many people who are trying to get their Dairy Queen fix before heading into Grand Canyon National Park. A bit pricey but what can you do? The food was all very good. Make sure to tip the hard working high school students behind the counter. read more

We were close to Williams, after a morning of hiking, with our dog. We were hungry, and we figured DQ would be ok, as we could sit outside. Burgers, fries, and onion rings were ordered. The food was excellent for fast food. The burgers were loaded with cheese, lettuce, tomato, and onion, on a fresh bun. Shoestring fries were good, and the onion rings (frozen) were fried just right. I'm glad we stopped here, and not at McD. Finished off with a cup of vanilla soft serve. If you're looking for fast food in Williams, don't past this up. read more

FYI not a person working here was wearing a mask! We are in the midst of a pandemic here! I'm not sure if this is the norm here in Williams, AZ? I don't understand how the hotel workers wore mask out of courtesy yet the people at DQ preparing our food didn't . Food was, ok not bad nor great. One star because out of a courtesy to those with compromised immune systems they should wear the mask! read more

Chicken nuggets were cooked beyond edible, burger was almost ash, fries had seen better days~ NO attention to food quality, employees are just about ice cream and grabass. Drive thru lags. Won't come back. read more