Simple Ruby loves everyone there and everyone there loves…read moreRuby!!! She has gone there for years to play and enjoy overnight slumber parties. Everyone there speaks DOG fluently and their love for all the fur babies shines through.

I choose Pierre's for grooming my two pugs after much research in the central and north Dallas…read moreareas. Their prices are a bit lower than others and I LOVE that they offer Dremel nail service, which is perfect for dogs with long quicks. That confirmed my decision to try this place. It has been a challenge finding anyone who can trim one of my pug's long quicks without hurting him, so I was excited. I dropped the pugs off at 1pm and they were ready around 4:45pm on a Friday (they recently changed grooming services to Mondays, Wednesdays, and Fridays). The pugs were happy upon pickup and continued throughout the evening as well as smelled pleasant. Their nails looked amazing, and no bleeding occurred. The groomer even showed me her Dremel tool and the safety feature on it to protect dogs' nails. It is always a concerning risk to try a new groomer for various reasons, and I'm so glad I chose Pierre's. I also like that I only needed to show updated rabies vaccinations and not additional shots like many places require simply for grooming. The owner Jobbi managed the phones from the first time I called about pricing and services to scheduling to picking up the pugs. He is extremely friendly and conversational; I never felt rushed. Pierre's is in a cute little house right on Lovers Lane with easy access. I highly recommend them for grooming!

My French Bulldog has attended daycare regularly (3-4x per week) for about 8 months now, and I…read morecouldn't be more grateful for this place! The staff is incredibly friendly and attentive to my puppy, who thoroughly enjoys her time with the staff and the other dogs! They even celebrate birthdays! I really appreciate that they have the dogs on a regimented schedule instead of confined to one playroom room all day. The dogs have personal time, indoor play, and outdoor play time (each with similar sized dogs). For personal time, each dog has a roomy open-air suite with food/water bowls, a bed, and toys (if you opt to pack them in their daycare bag). For flat-faced breeds like mine, they provide slanted bowls. Although there aren't livestream cameras, the team posts photo dumps to the Facebook group every afternoon (see examples)! Also worth noting, the team is quick to flag any upcoming vaccination needs or behavior changes. They keep a very close eye on the dogs. Lastly, the hours they offer are unmatched. Drop-off opens at 7:30am and pick-up closes at 7:45pm. In summary - The attention to detail that the staff has is exemplary, and their patience and love for dogs fosters a tail-wag inducing environment!

I've been taking my dog here ever since I broke my ankle in Aug. 2025. I've continued taking him…read moreeven once I was walking because he has such a good time. The staff are so kind and caring. You can tell they all really love dogs. I know they take good care of him and he has a great time.

A dog's heaven. I've been taking my golden here for over four years, and I'd never consider another…read moreplace. Their service is top notch- they take the best care of my girl. Every time I walk in we are greeted so warmly, and I feel so reassured in the love all that everyone, both pets and owners, are well taken care of. They do per photos around holidays and we cherish each one we get. Thank you Paw Lofts for all you do

DO YOUR RESEARCH!!! TAKE A TOUR OF THE WHOLE FACILITY AND ASK QUESTIONS! I took a tour of the…read morefacility on 3/25 for daycare. It has taken me several months to digest the horror that I saw and to decide how to review. There was a worker sitting in the lobby with a blonde long hair miniature dachshund pinned to the ground by her collar with the worker's foot the whole time I was there. This is humane "training" for a breed susceptible to esophageal collapse and IVDD? Disgusting. You can see in a large window to the right of the lobby with all of the small dogs. Around 20+ dogs in a small concrete room all agitated and barking at once. Many appeared in true distress. One small cot for an elderly dog. A girl went in to scoop poop and did not interact with any dogs. I asked why no interaction and the response was "if you show one small dog attention they will all want attention." Heartbreaking. THIS IS NOT NORMAL OR ACCEPTABLE!!! PLEASE DO YOUR RESEARCH, TAKE FULL TOURS, ETC. THERE ARE TOO MANY EXCELLENT DAYCARE/BOARDING FACILITIES IN DALLAS. I WENT ON TO TOUR MANY OTHERS AND THIS WAS THE ABSOLUTE WORST OF ALL OF THEM. TRULY HORRIFYING; OWNER MICHAEL SULLIVAN AND MANAGER LAURY MCCONNELL SHOULD ACTUALLY BE REPORTED TO THE SPCA. YOUR DOG DESERVES A HUMANE FACILITY!

My 10 yo Maltese, Madeline, has been going to The Pooch every 6-8 weeks for grooming since she was…read more12 weeks old. Every experience has been stellar, and she always comes home happy and with a perfect hairstyle. She gets a super short cut, and not once has there ever been a nick, abrasion, illness, or grooming mistake. I also had a doberman that attended daycare regularly, and he would run inside so fast he would practically knock the door down and run them over to get to the play yards! I love the consistency in the friendly staff (no high turnover and the manager has been there since it opened over 10 yrs ago) and how they always know who Madeline is. There is also incredible communication with the clients, and the facility is always spotless and smells nice and clean (which is not an easy feat with a bunch of doggie butts running around!) I highly recommend The Pooch Patio for all your puppy needs!

We moved to Dallas and were looking for a groomer for our bernadoodle. Previously, the groomers…read morewould always say "he had mats" and had to cut a bunch of his hair and basically give him a buzz cut. He always looked horrible for the first couple weeks until it grew back in and got curly and cute again. So once in Dallas, we found pooch patio. They gave him the best haircut he's ever had. They made him so soft and fluffy. They left his hair with a good length still. He's cute immediately after haircut now. Best groomer weve ever used. The other amazing thing is they open at 6am and are open until 8pm. I have to get to work quite early and I can still drop him off before work and pick him up, even after a late day.

I have nothing but good things to say about this place. Their hours are absolutely wonderful,…read moreespecially if you work with the airlines airlines or healthcare. The staff is always super friendly. The facilities are very clean and very well maintained. I have taken my dog here to be boarded as well as daycare and whenever I pick him up, he never wants to leave so I know he must really like it. Definitely recommend.

They take really good care of my 2 fur babies and always notify me of any issues. Highly recommend!read more

I honestly don't know where to start with this experience…read more I left my dog, Luca, for a two-week training program and received absolutely no updates during the first week. I was told Laura would be contacting me with progress reports, but I never heard from her. When I finally called to check in, I was told she had "just left." I decided to stop by in person to find out what was going on, only to learn that Laura had actually been out sick and hadn't been there at all during the first week. She asked me to give her another chance and keep Luca for the second week, which I agreed to -- and that's on me. Unfortunately, the second week was just as bad. Again, there was zero communication, no follow-up, and overall, completely unprofessional service. I'm extremely disappointed. This experience was frustrating and far below the standard I expected for my dog's care and training. One thing I was say the lady at the front desk was extremely helpful and nice and help a lot in this terrible situation

I highly recommend Smart Dog! They truly care about your fur baby as if it were theirs! If you're…read morelooking for daycare or boarding, this is a great place!

I have seen this place since 2010 (may have been a different name then). Searching for a new…read moreboarding facility and decided to give Wags a try. First bonus upon walk in there is zero smell, as horrid smells in a facility is an instant deterrent for me. Trip was delayed due to inclement weather the week of 1/26/26. I was delayed in Galveston for an extra 3 days. Phoned Wags informed of situation, they extended the dates and provided extra food as I prepared enough and one extra meal. Updates were provided at minimum once a day. Mason will definitely return when boarding is needed.

I have been taking my dogs to Wag for a few years now. They absolutely love it! I don't even tell…read morethem we are going to daycare until the morning of. They freak out. Jumbo and Jack go to daycare happy and leave happy. The staff are always great and the dogs love them all. I appreciate that they know your dog by name and face and bark, they are always friendly when I drop off and pick up. They also send pictures of your dogs through out the day which I love and give you progress reports on them so you know how your dogs are doing.

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.