We had an RO under-sink filter (Kinetico K5) installed by Kai and the process was seamless. As renters, we weren't sure if we could get this done but with the increased levels of Chromium-6 in our city's annual water reports, we eventually decided it was worth the effort. And it was actually very little effort. Kai explained step by step as he was installing everything so we could figure out how to make sure everything was returned to normal after we vacated our rental in the future. He was fast, clean, polite, and good at his job. We are very picky with installations and he even reinstalled a the spigot from scratch once he was finished with the first installation because our sink had an odd installation feature which required he include this sort of plastic cap to make it perfectly aligned. I don't know the terms to describe how he did it, but he took the extra time and it looks perfect. He even trimmed the gasket so no extra was showing under the spigot. Thanks Kai! read more

Chris Emam installed a water softener and reverse osmosis system at my home today. Chris worked quickly, getting both installed in under six hours and particularly impressed me in terms of his attention to detail, taking up minimal space under the sink and in my garage. De Anza Water/Kinetico aren't the cheapest option on the market, but you absolutely get what you pay for in terms of service quality. read more

De Anza Water Conditioning - Water softener - Water Purification Services Near Me - Campbell, California

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We've had De Anza Water's service for almost ten years. Sonny Vigil came out to look at some issues. He was patient with my questions and very accommodating. He was very thorough, professional and a pleasure to work with! De Anza Water has always been very responsive and we've never had to wait too long for an appointment. I wholeheartedly recommend them! read more

Overall interaction was smooth. Raoul was very professional and didnt upsell or impose on placing an immediate order. Eventually on day of install Jose did a great job of installing both the RO system and the softener. Overall pleased with customer service and hopeful of continued support from De Anza Water Conditioning. read more

We always look forward to having Chris service our equipment. We have worked with Chris for more years than we can remember. He is always pleasant and professional. He provides the service our equipment needs efficiently. He is really good at providing competent service and educating us. read more

As always, we received excellent service from De Anza Water Conditioning, we had them replace water filters in our softener and filtration system and then do an inspection to make sure everything was good Jose and Jon came out, and we're really thorough, courteous and efficient. They explained everything they were looking at and we're very clear and concise and did a great job! We also appreciate the ease of scheduling, courteous service whenever we call, and receiving a text update when the technicians were on the way, it had a link to a map to show us where they were located so we knew exactly when they would arrive Definitely recommend De Anza Water Conditioning, Inc. looking for water softener or water filtration systems! read more

Extremely pleased with both the water softening system and under-sink water filter after 3 months. As one example, I attached two photos of the same glass but one has been washed in the dishwasher before the water softener and one has been washed after the water softener. It's actually clean now?? I'd also love to shout-out our technician, Tomas Romo, who was extremely nice and professional, and who found a way to do an optimal installation with minimal visible pipes etc. He even went above and beyond to do this despite some difficulties in our crawl space. read more

De Anza Water Conditioning - The same model glass washed *before* the water softener installation - Water Purification Services Near Me - Campbell, California

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Dylan was very professional and friendly who helped us with installation of new RO system. We had problem with our pipes and he even went out to get the part for us to fix the problem. Overall it was a great experience. Thank you! read more

On time, friendly, and thorough service. Our system works great - we love our drinking water and water softener.

Jose and Niko were great! Jose was very organized and installed my new water filtration system in the garage and under kitchen sink. Niko joined him to add some support with the piping under the house. Both were friendly and professional and left only after making sure we were satisfied with the work and water quality. read more

I am so so so happy with my new water system. I was skeptical at first because I had purchased a Lifesource water system 7 years ago and it did nothing for my water. In my area, the water is incredibly hard. De Anza sent Chris Emam to install my water system and the under sink RO system. It took a few hours, but since my tandem garage is so tight, he got crafty and did some carpenter work to get it to sit nicely on the side of my garage. The plumbing work was super clean. He was detailed and friendly and made me feel confident about my choice. He also took my old system to dispose it for me. It may seem pricey, but they threw in the RO system under the sink for free. I wake up everyday now and I can't believe I have good water. So worth it. read more

De Anza Water Conditioning - Fits perfectly at the end of my tandem garage. - Water Purification Services Near Me - Campbell, California

I moved to San Jose a few months ago and did not realize how hard the water is here! I wanted to make sure our appliances could continue to run smoothly so made an investment in a water softener. I had some door to door salesman from various companies reach out, felt pressured by their sales pitch, and ultimately refused them because of cost and ongoing maintenance. Instead, I did some research and stumbled upon De Anza because of their stellar reviews all over Yelp and Google. Raoul was great in explaining the benefits of the system and showing me the difference in water hardness. I use way less soap to get more of a lather than I was currently, and now no longer need to use a water filter for my espresso machine. The install is well worth the value knowing that De Anza has been around for decades and will continue to give support. Benjamin did a great job finding the optimal installation spot for the water softener and faucet for the reverse osmosis system. He even installed an access for hard water before it goes through the system so I can easily fill up a watering can for my plants. Overall, the demo took about 45 minutes. The install was scheduled a week later and was completed in about 7 hours. The team is super friendly and is more than happy to walk you through the process. Highly recommended and a great trustworthy business. read more

update: I want to update this review based on De Anza's follow-up of my original post. They reached out to me the day after I wrote the 2 star review and sincerely apologized for my experience. They also sent another technician to my house on the same day double checking everything and gave us a new set of filters. While the water damage to my kitchen cabinet can't be fixed, I appreciate their swift response and professionalism. -------- original--------- De Anza Water installed Kinetico softener and RO filter at my place last Wednesday. I initially had a good experience with the sale agent and installer who were really friendly (I give 1 extra star for that) However, just 2 days later, on Friday I noticed large volume of water leaking under the sink where RO was installed and causing water damage to my wife's favorite cabinets. When I called them, instead of assuring me the situation would be handled, dispatcher emphasized to me that there will be extra charge if the leak is not caused by them. And they initially planned to send someone to me on Monday, that's THREE days after we already notice a water damage. Eventually another employee was able to show up on Friday afternoon(I do really appreciate that) and fixed the leak that was caused by a loose connection. He did agree that such a level of leak should have been noticed during the installation if it already existed before Wednesday. However, he insisted that the leak is not caused by them, because it's a hot water pipe that they don't need for RO, despite the fact that the pipe is in a convenient position that someone would definitely touch to finish the installation. I've attached the photos so you can make your own judgement. I wanted to like them, they had good review and good initial attitudes which seems to warrant long term trust. I picked them even when they were the most expensive choice I got, and I told the installer that I will leave fabulous reviews, which unfortunately I can't do anymore. What's worse is I'm stuck with them for next 6-10 years since Kinetico is proprietary. It's too late for me, but I suggest anyone seeing this message to avoid locking yourself to such a proprietary products, and absolutely check for leakage several hours after any plumbing work. read more

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At our previous home, the water was so hard and constantly left water rings, marks, and calcifications everywhere! The water did not taste drinkable either, therefore we resorted to drinking out of plastic water bottles (which is super wasteful and costly!). Fast forward to moving into our new home, we knew that getting a water filtration system was a priority. I didn't know the first thing about water filters, and our consultation with Tam made me feel more at ease. Not only was he incredibly friendly and knowledgeable, he addressed any questions and concerns we had. Niko also did an amazing job installing the filter, which fit perfectly next to our water heater in the garage. We instantly felt a difference in our water quality after the installation. Now I can confidently drink water straight from our tap and no longer need to deal with calcifications! Thank you Tam and Niko for making this a great experience :) would definitely recommend De Anza Water!! read more

De Anza Water Conditioning - Water Purification Services Near Me - Campbell, California

We had the carbon filter, water softener, and reverse osmosis system installed today. Jose was very professional and helpful in explaining the operation and maintenence of the system. He worked straight through to have it all done in a relatively short amount of time. This is the easiest system that I have ever had to work with. Great value over the long run. read more

Niko Mitchell from De Anza Water Conditioning did a great job on installing a new soft water system quickly with highest quality. I appreciate his work. read more

Nico came out and did an amazing job figuring out how to solve a complex problem. He came up with multiple options, explained them, and executed perfectly. The attention to detail was outstanding. He didn't choose the easiest path, he chose the best one. read more

We love our water filters. The Kinetico system is the best there is. De Anza water has such great service. I love the service. They are extremely fair, and they bring out my filters to me when I'm in a rush. Whoever does the filing does a great job, they always have my info ready to go. I forget if I bought two filter sets or one last time, but they can tell me in a wink. We just had a second system installed and the installer - Chris - was top notch. We accidentally had him install the wrong faucet and had forgotten we hadn't even purchased one. Chris said no problem, and like Santa Clause he went out to his truck and got the most perfect matte black faucet! He installed and uninstalled one faucet, then installed a second like it was a huge pleasure. He put a water sensor, a tray, and tucked everything neatly under the sink. Then he showed me how to maintain the system, and gave me a STELLAR tip on changing the RO filter that had been plaguing me every time. read more

I recently purchased a house in Morgan Hill and needed a water softener. I've heard great things about the service and product from DeAnza water. I spoke with Chris Tran, who was very knowledgable about the product and gave me a thorough explanation about the products that they have. He walked me through what the installation process was going to be like and what to expect from the product i was purchasing. He was very patient, friendly, and easy to work with. All of my questions were answered and i was very pleased with the assistance. At the end of it all, i felt confident about the purchase and that was all thanks to Chris. On the day of the appointment, Dylan stewart came by to install the water softener. He was very friendly and knowledgable as expected. He also installed the reverse osmosis for my sink. He gave a good suggestion on placement and confirmed with me before anything was done. Everything turned out great and after he gave me a good explanation about maintenance and also referred me to some of the company's videos in case i would forget. Everything was cleaned up and no mess was left. He even stayed around to make sure no leaks. The whole installation took only a couple hours. Dylan was an amazing tech and i was happy to be able to have him for the installation. Overall, great customer service and amazing employees . i will be recommending all of my friends and family to DeAnza Water for sure! read more

Mario Contreras did an excellent job with the installation of our Kinetico water softener and RO filter. Mario was respectful and communicated well about every step in the process. He answered my questions thoroughly. I have really enjoyed my entire process with DeAnza Water Conditioning. They came highly recommended by my neighbor and I can see why. read more

Sonny was punctual and fixed our water softener in a timely fashion. We highly recommend De Anza Water Conditioning for your water softener maintenance & repairs. read more

The team was professional and completed the work quickly. I appreciate how they took the time to explain different options with me, without rushing me to make a decision. Benjamin was great and very polite, and make sure I understood the system after it was installed. read more

Purchasing a new water softener isn't something I expected to do on a regular Tuesday--but I'm really glad I met Dylan. As a first-time homeowner, I appreciated how friendly and approachable he was. There was no pressure or hard selling at all. He took the time to explain how water softeners work and gave me a clear picture of the water quality in my area. Dylan also inspected my existing setup and walked me through several affordable options that would work for my home. The installation itself was quick and smooth--done in about two hours--and afterward, he patiently explained everything I needed to know about maintenance. Highly recommend if you're looking for honest service and professional support! read more

Quick and well done from quote to install. Benjamin did a great job putting in the unit and got it exactly where I wanted it (which was in a somewhat narrow location). The water has been fabulous since - all the hardness and iron has been removed. Amazing job and many thanks to Benjamin. read more

Top notch service. From the original phone call to installation to completion. Dylan responded to our call and he was super knowledgeable, polite and friendly. He took the time to explain every detail and made sure we were comfortable with using the product and how it works. In a time where customer service is a lost art and very hard to find, Dylan definitely delivered high quality service with a soft touch. read more

I wanted a water softener system for the whole house and ended up calling De Anza. Jose Hernandez was a treat to work with from De Anza. He explained everything thoroughly. Installed it all with no problems. And was a joy to have around during the installation. The salesman Raoul was also a pleasure to work with. He didn't try to upsell me and explained everything in detail and gave me all the options. Would use them again in a heartbeat. read more

The service I have received has been great! My last service tech Sonny V. was thorough and explained everything to me about what was going on and how I could proceed with the purchase of a new unit. I have had this current water softener for over 23 years and it has worked well for me, just ready to upgrade to a newer system. read more

We recently called for our annual water softener maintenance - though in reality, it had been several years since our last service. When the unit started leaking, I had to wait about a week for an appointment, but Brianna in customer service was kind enough to have the technician call ahead and walk me through how to stop the leak. The thoughtful gesture was much appreciated! After 23 years, it turned out we needed a new softener. Our technician, Dylan, was fantastic. He took the time to explain all the available options and the benefits of each system. Once we made our choice, he installed the new unit with great care - he was neat, respectful of our space, and very professional. We also added a water filtration unit, which we hadn't had before, and immediately noticed a difference in the taste of our water. It's crisp and clean - such a noticeable upgrade! Very pleased with the service from start to finish. We also feel it was a good value.. Highly recommend! read more

De Anza Water Conditioning always provides excellent customer service. From the phone support and scheduling to the service technicians. Benjamin conducted our annual service check today and was professional and friendly. We know if we have questions or problems they are there. read more

Very impressed with the service we received today. Polite, professional, responsive quick. And a few questions got answers. May even go with their fresh drinking water solution. read more

Dylan and team helped to install my Water Soften system, and Tyler helped to adjusted the faucet for R/O system, All great service! They finished the job just in several hours and now my home's water quality is world class! They answered all my question with routine maintenance which is super easy. Highly recommend De Anza Water Conditioning! read more

De Anza Water Conditioning - Water Purification Services Near Me - Campbell, California

Deanza Water Company absolutely crushed it--from sales through implementation. Tam was very helpful and the sales process was clear, honest, and zero pressure. They took the time to understand our needs, explained the options in plain English, and made sure we felt confident in the solution we chose. Benjamin led the installation of our water softener and was just as impressive. He showed up on time, worked efficiently, and clearly knew his craft. Everything was installed cleanly and professionally, and he walked us through how the system works before leaving. No rushing, no shortcuts. The difference in our water quality was immediate--softer water, better tasting, and a noticeable improvement throughout the house. You can tell Deanza truly cares about both the product and the customer experience. If you're considering a water softener, stop shopping and call Deanza Water Company. Exceptional service, excellent execution, and results that speak for themselves. Highly, highly recommend! read more

Adrian Henderson did an excellent job. Find my water system explained everything to me was very polite and knew what he was doing. I appreciate his help and recommend this company. Anyone that needs a water conditioning system DeAnza Water conditioners are wonderful and excellent product. I've had mine for years. read more

We've been using De Anza Water's purifier and softener, and the results have been excellent. The water tastes great, and the softener has made a noticeable difference in our skin, hair, and clothes, which is especially important since we have hard water. We reached out to them with our queries and they were quick and professional in their communication. They offered free water analysis at your home. Raoul did a great job during the initial consultation. He clearly explained the systems, walked us through our options, and patiently answered all our questions as first time buyers. They gave us nearest available spot for the installation. Aiden did all the installation with great care. Though installation took a while, Aiden was extremely thorough and professional the entire time. He worked patiently, paid close attention to detail, answered every question we had, and shared helpful tips on usage and maintenance. His depth of knowledge and care were impressive. Overall, we are very happy with our experience with De Anza Water and highly recommend their services. read more

Great Service. 1st off- the product is SOLID. I would have gone this route years ago if i knew about it. As for De Anza- they have a GREAT Team there- everyone is friendly, the techs know what they are doing, and they are all around good people and an excellent representation of the company. If anyone is looking for filtered water and or soft water w/ a quality solution, these are the guys to goto. read more

While we love our house and neighborhood in San Jose, we did not love adjusting to the water hardness, which resulted in rings, marks, and calcification everywhere! Having grown up in a house with a Kinetico system, I knew this is what I wanted. I love how low maintenance the system is and De Anza Water makes scheduling annual maintenance check ups so easy to schedule! We had Tahja out today and she is wonderful! We're also in the middle of a large remodel and she took the time to answer some questions that my contractor had and offered to test all the faucets that they were concerned might be getting hard water. She went above and beyond what I'd expect and I have confidence that my system is continuing to work perfectly. Thanks De Anza Water and Tahja! read more

Great customer service. Very knowledgeable. Friendly and courteous. Estimated arrival time was followed up with real time tracking on the day of appointment. Service was fast and tidy and technician removed his shoes upon entering. Delightful experience! read more

Great experience! The service was excellent! Really appreciate De Anza's support and level of expertise!

Dylan has always been helpful and knowledgeable. Came on time and got everything done in 20 minutes.

Benjamin Rodriquez was not just very knowledgeable but went out of his way to solve my water problem. I was getting just dripping filtered water which was very annoying. He kept trying different methods, finally called the manufacturer and between them, the problem was resolved. It took over two hours. I was very impressed with Benjamin's patient and knowledge of wanting to resolve the filtered water problem. If I can, I want to give him 10 star rating. Benjamin is the best technician I encountered anywhere. I was not charged for the service because the problem was not resolved the first time round. De Anza Water Conditioning deserved the credit for solving problems for me with their system and sending another technician, Benjamin to diagnose and rectify the problem without charging me extra. read more