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    Dependable Movers

    4.7 (586 reviews)
    Open Open 24 hours

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    Response time

    10 minutes

    Response rate

    100%

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    I requested 3 movers Dau and his crew. You could tell immediately how well they worked together. They treated my belongings with such care and they were fast and efficient. I will definitely hire them in the future if I need things hauled away or for another move. Excellent work!

    Moving truck at our destination

    They arrived on the previously agreed scheduled time and immediately got to work. All our stuff made it safely to our new house with no damage other than 1 minor issue which they agreed to fully compensate us for on the spot. The team they sent was responsive and efficient. Would recommend to anyone.

    Security camera photo of the boxes they "lost" in the truck at my new building.

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    3 years ago

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    2 years ago

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    1 year ago

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    Page 3 of 15

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    Review Highlights - Dependable Movers

    The guys helping us, led by Max, were friendly and positive the whole time as well as quick and meticulous.

    Mentioned in 83 reviews

    Read more highlights

    Pure Moving Company

    Pure Moving Company

    4.9
    (878 reviews)
    $$

    All I can say is WOW! This was truly white glove service from start to finish…read more It all started with James, who was incredibly knowledgeable, professional, and genuinely kind. He walked me through every step of the process, answered all of my questions, and even helped me find every available discount. From the very first phone call, I felt I was in great hands. When the moving team arrived, Sasha (Alex), Zhenya (Eugene), and Sergey (Serge), that's when the real magic happened. These three are like modern day Spartans: strong, precise, efficient and incredibly patient. They immediately earned my complete trust. I was moving from a two-bedroom apartment (Dublin, CA to Danville, CA) filled with fragile furniture, glass pieces, mirrors, artwork, and a massive 9 foot tall, extremely heavy mirror. I honestly didn't think it was possible to move everything without damage. The way they wrapped and protected every single item was beyond impressive. There was simply no chance anything could break. They completed the entire move, including carefully wrapping, loading, transporting, unloading, and placing everything exactly where I wanted it, in less than 8 hours. The anxiety and stress of moving disappeared the moment I saw how professional and organized they were. The service felt truly VIP, the pricing was very affordable, and the entire experience was completely hassle-free. If you're not booking this company, you're missing out. I highly recommend them, especially James, Sasha, Zhenya, and Sergey. They went above and beyond, and I am sincerely grateful for everything they did. Thank you, James, Sasha, Zhenya, and Sergey! You made what could have been a stressful day an absolutely exceptional experience. I will recommend you to everyone I know!

    I have mixed feelings about my move. On one hand, booking was very easy and Pure Moving was able to…read moreaccommodate my move in 2 days notice. My movers communicated when they would arrive and showed up on time. I feel they overall handled my belongings with care and things went smoothly and efficiently. I was moving things from a 10x10 storage unit into a 1 bedroom apartment about an hour and a half away, with 1 stop to pick up a couch along the way. Total time took about 5.5 hours. On the other hand, things got weird when it was time to pay. I didn't appreciate feeling pressured when they tried to tell me that a 30% tip was the standard. I gave them 20%, which I felt was a good tip and standard for a good job. I was also pressured into writing both a Yelp and Google review, leaving them 5 stars as they hovered over me. I am coming back and editing my review now that I've had time to reflect on things. This explains all of the 5 star reviews!

    Pure Moving

    Pure Moving

    4.9
    (266 reviews)

    PURE MOVING - PURE-LY AMAZING!!! After calling a few different movers and getting quotes, Pure…read moreMoving gave me the best up front price and included an "All in Guaranteed" cost. So I knew no matter how long the move took and with the long distances, I already knew how much the max cost would be up front with no surprises. And they also offer a discount based on the way you paid them. WINNING! And so, I didn't use Pure Moving just once, but three times this month. The first time, I had to move from Union City to a storage facility in Elk Grove and this past weekend we had two teams going, one from San Jose to Elk Grove and the other from the storage facility to our new home. Pure Moving was perfect in all ways possible. They were professional, prompt, efficient, and super friendly. They handled and wrapped items with care and made you feel at ease that everything was going to be safe and secure. They disassembled furniture as needed and reassembled it on site. One great detail, they laid down plastic protectors everywhere to keep things clean and tidy where they would be stepping. And cleaned up all the plastic wrap/coverings, cardboard and tape they used while packing and unpacking. They literally took care of all the heavy - and even the light - lifting! I just want to say thank you to Paul, Nick, Toha, Dan and Symon for taking care of our move and my Family. Moving is already stressful but they made it Pure-ly AWESOME!

    This morning we had a move with the Pure Moving team. Yury and his team arrived on time and got to…read morework. They were efficient, professional and kind. They handled all our items with the utmost care. Our move took a little less than 4 hours and we were so happy with their services! They offered a 7% discount if you pay cash which was a plus for us. When we need to move again, they will be our go to choice!

    Ontrack Moving & Storage

    Ontrack Moving & Storage

    4.9
    (819 reviews)

    We chose Ontrack after reading great reviews as to their navigation of the (sometimes harrowing)…read moreOakland Hills. What I encountered was end-to-end excellence, from customer service to their excellent moving team. I knew our move would be a large one, so I booked a 26' truck and five-person crew. As the day of the move approached, I had lots of last-minute worries and questions and Sam, in Customer Service, answered every one and generally calmed my nerves, assuring me my move team would assist if we needed last-minute help. On the day of the move, the team arrived right on time. The foreman, Guillermo, assessed our situation and calmly confirmed my suspicious that we'd need two trucks (this my error, not OnTrack's). Before I could panic, he had contacted his team and we arranged that ours be a two day move. Guillermo's team wrapped our furniture and had the truck loaded swiftly. At the new house, we had a few of our family help direct traffic. I'd labelled every box with a color-coded room label and the team got everything to the proper room. On day two, Sammy -- part of the original crew -- acted as lead and we repeated the process. Here, a number of items still needed a bit of packing and his team had everything done in record time and -- bless them - marked the boxes for the proper room destinations without prompting. As I now unpack, I'm finding everything in excellent condition and couldn't be more grateful. We'd heard stories about moving nightmares and wanted to share a happy ending. Guillermo and Sammy were AMAZING and their crews were very hard working. Tips: my sister had a table of bottled waters, bags of chips, and other snacks ready for the team when we arrived at the new house. The team appeared grateful for the sustenance. We also tipped each person individually, in cash.

    Understaffed and designed to overcharge…read more The guys were nice, that's the only reason this isn't a one star. I had a very small move including: 52" flat screen 42" flat screen Standard 5 drawer dresser, approx 6ft 5 seater sofa (breaks down into 2 sections) Coffee Table Desk (very light) Standard rolling office chair California King sleep number bed 6 hours. Both buildings with elevators, both less than 15 feet walking from elevator to truck/truck to elevator. 6 hours. They allocated 2 men for the job, which based on the inventory I could find a way to understand. But this was almost the equivalent of a fully furnished 2 bedroom home. 6 hours and not providing any form of concession is absurd. And nice gentlemen, but this wasn't exactly white glove service. Half of the items they didn't even ask where I wanted them placed or oriented. And they tracked over my brand new rug multiple times no booties even though I was adamant about that before the move began. Used a slow, manual hand wrench to try and take a flat screen TV mount off. Maybe power tools would have been better/faster? Didn't have a door stopper... maybe a moving company has a few of those handy for jobs? 6 hours. Would not recommend, wish I could do this over. 6 hours.

    Xu's Moving Company

    Xu's Moving Company

    4.8
    (341 reviews)

    I highly recommend Xu's Moving Company! Ariel was responsive even in the late evening hours, and…read morewas so flexible with scheduling to make sure I could have my furniture moved on a day that worked for me. The moving crew was fantastic! They were professional and incredibly fast! I was truly impressed with their efficiency and the care they put forth in keeping my furniture and belongings safe and secure while hauling them down stairs and across town. Moving can be stressful, but with the help of Xu's Moving Company, moving was stress-free for me!

    I write this from a space where I took time to step back, reflect, and be authentic…read more Initially I was thrilled about the service provided by Xu's moving company. Life happened and they responded swiftly and for same day service. I was beyond grateful. My move was from a 650sqft apartment, 90% items boxed and ready, no heavy items except one cal long mattress, and o did ask for the closet l (very small) to be boxed with the wardrobe boxes they provided. The new location was 2.4 miles away. PROS: *Timely responses via Yelp * Reasonable price (especially if you pay cash $109/hr with 3hr minimum). *This price included two movers and they arrived promptly at 3 pm. *Brought their own moving truck and all the supplies * I was compensated for the mishandling of my expensive plants. CONS: * Prolonging the service to get more money. The movers had dollys and started only moving one box at a time. * Careless about your items. I had expensive plants that were smashed, ripped, and taken apart. * Moving boxes were not taped at the bottom causing items to fall out. I would have recommended the company had they tried to not gaslight me. I take great care and detail in moving as I've done it countless times. The movers changed around my boxes and then didn't tape them causing me to have items smashed and destroyed. The movers tried putting blame on me. I didn't appreciate that the intentionally went slower so that I would have to pay more for their services.

    Dependable Movers - movers - Updated June 2026

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