This place is AWESOME. Kip deserves a raise. He was very…read moreauthentic. Looked me in the eyes, actively listened to me, and explained everything logically. He gave me a fair estimate and prepared me for the possible outcomes. I have been burned by several Dallas mechanics/shops recently. I am so glad I found this place. Kip kept me informed and was honest. Keep his word. Got it fixed properly. I am so thankful. I will always recommend and bring my cars here for work.

Kip was extremely professional and the service was completely in a timely manner. He was…read moreknowledgeable and have a great time with different expertise.

Liz and crew did a great job rebuilding the transmission of our 2013 F150 that the not so Christian…read moreBrothers screwed up. They are a very busy shop (bad sign if they weren't) but Liz communicated with us every step of the way and fixed it right! She took pictures of the incorrect repair and missing internal plugs Christian Brothers did to the transmission and the actual failed part the bone heads should have replaced. Liz definitely knows what she is talking about and I would trust her with any transmission work.

I had a hard shifting issue in my truck. A local mechanic recommended Plano automatic transmission…read more When I called they were helpful and let me know what to expect. I got my truck back and the repair was done timely and for the price they quoted me. Great communication, they fixed my issue.

Helped with the price if repair. Jobs was done timely & properly. It's been a week & anything is…read moreperfect. I highly recommend Major Automotive to everyone! GREAT PLACE & JOB DONE!

Communication was better than expected. Everyone I encountered was beyond polite. Final price was…read moresame as quoted from the beginning. Will use them again Definitely recommend without hesitation.

Scott Carter and his team at Eagle Transmission, West Plano did a fantastic job replacing the…read moretransmission in my 2021 GMC Sierra 1500. The service was great and Scott is very pleasant and professional to work with. I would highly recommend him for your transmission needs. up... Thank again...Darryl Allen

Scott is one of the most unprofessional and argumentative people I have ever met. We came to this…read moreshop trying to get a transmission fixed due to it being damaged from a car wreck. They took 3 months to get anything done and we had to call almost every week to get an update (which was nothing because they had not worked on anything whatsoever other than taking apart the car to diagnose it). We eventually got tired of the wait and decided to get it towed and pay what was needed to get it out of the lot and let Scott know that was the plan. Not only was the car not ready for a tow because the parts were not in the car, but when asked to do so repeatedly he ended up shoving the parts into the car and left it. Worst experience I have ever had from a mechanic I do not recommend wasting your time, energy, and money.

I went with another shop in Mustang OK. The price quote was more than I could afford to pay. I am…read moreon the Social Security budget. However, this shop was very polite.

Tried to get him to do a diagnostic and repair. He was unresponsive after I agreed to be available…read moreSaturday (today).

Really friendly; they seem to perform decent-good work...but customer service is questionable…read more.. July 2024 I had them work on my 95 OBS F250 air conditioning.... $1760; they also did something without asking or quoting to the power steering + $350- no phone call, not explained, just added to the invoice...?? Less than a couple months later the ac was already not functioning; I was able to trailer the truck back to them in 2025; they replaced a control plug to the ac motor-did not charge me.... picked up the truck on a trailer (i live farther away and don't have an extra human to drive for tasks as these), I did not bother checking everything under the hood... a few days later the air intake port -unsecured- flew into the belt, dislocating the belt, slamming the vac pump, and all the joyful noises that come along with that. Talked to mike, he said they did not believe they left the air port unsecured, but would send me $200 to cover a replacement belt and air port.... +2months and I suppose that got lost in the mail, as it never arrived. Earlier in 2024 I had my 2012 Ram dually there for replacement of transfer case, fuel lines, and other +$7500... generally that work was 'good' though the truck is having current issues that i currently believe may be unrelated... after retrieving that truck I found a burn hole in the passenger seat cover-consistent with cig, vape, solder ?? and the floormat had been 'tagged' with someone's initials...no one has smoked or vaped in that vehicle since I bought it in ~2017.. They / Eagle had no idea how that could happen and no one there smokes or vapes- allegedly.

Brought may car in because I suspected the transmission was failing. Eagle diagnosed the problem as…read morethe Catalytic Converter. After replacing the CC, transmission checked out fine. Honest shop. Recommended.

Marlow Automotive saved me thousands of dollars and a massive headache. Another shop misdiagnosed…read moremy Raptor, claiming it needed a total engine swap, but the team at Marlow found the actual issue: the timing chain. Their honesty and technical expertise are top-notch. No hidden fees, great communication, and total transparency. If you want a shop you can actually trust, this is it.

I had motor mount failure 2000 miles ( about six weeks) after upper control arm replacement. They…read moreblamed the failure on a motor mount replacement about 25000 miles before at another facility. Just curious how work in the same area could be unrelated to a loose bolt and a missing bolt that showed no signs of problems prior. I was just driving a smooth straight road at 30mph when the motor fell down. Makes no sense to me since I drove 20000+ miles when no issue until they worked on the area. They said they were not responsible. Can't prove a thing. Had long discussion but they want to put blame on someone else 20000 miles ago. Pitiful.

This may be an odd observation but the location on Coit Rd in Plano always smells like it's been…read morethrough a car wash! Fresh and clean! And then there's Luke and his team of professionals, like Razza, who never fail to make me feel welcome and are on top of every issue I have had with my Infinity QX60 in fixing it for total peace of mind. Couldn't recommend this outfit more! Well done.

Awesome working with Nick! Professional and prompt services…read moreprovided. Alignment went great on their new in ground machine. Great for lowered or sportier vehicles.