This place is one of the most unprofessional and disgusting places I have ever been to. When the managers aren't yelling at their employees in full view of the public, expletives and all, you can see them wiping sweat off their heads right before using their hands to get your overpriced food. Disgusting and cruel at the same time, truly a new low. Somehow, this place is still in business but I cannot imagine that will be the case for very long. Please do yourself a favor and go to one of the many real BBQ places to be found in the vicinity. You will thank yourself for not perpetuating this bottom-of-the-barrel madhouse. read more

The catering is awesome and reasonable. Perfect for any occasion ans do it better than anyone. They know exactly what to prepare and please read more

This is the second Dickey's location I have visited and it is on par with the other that I first got hooked on. This is a fast-food type BBQ joint and for what it is, the BBQ is usually very good. My go-to is the smoked chicken breast plate with mashed potatoes (ie: baked potato casserole) and coleslaw (ie: cabbage slaw). The chicken is usually super moist and tender, although on an occasion or two it has been very dry. The original Dickey's I visited also had an ice cream machine you could grab a complementary cone from but this location does not. The staff are nice here but not overly friendly like the experience I am familiar with at Dickey's. Overall, this location is good and I will be back but wish the meat was consistently delicious. read more

Ordered 70$ worth food and went to pick up only to be told after got there that half my order of meat isn't available- what? Why didn't u call me? "Well I was about to"! ((After my pickup time)).. not only that it was like it was my fault they out meat, guy (who I hope isn't manager) was an ass to boot. Backstory- I bring my special needs son up here 3 times a year for a month to do therapy- so he needs protein on weekends, and this guy didn't seem give a crap... soooo- if u take time read this, please avoid this place and if so choose go there- u may need call and see if have any meat in- yes I said that at a dickeys.. ridiculous to say the least.. read more

First time here, 6pm on a Saturday. Only three tables and six other total customers. Clean place with an odd layout. Figured out what to order and how. Our take-out was put together fairly quickly. We tried a bit of everything. Overall fair quality; meats a bit dry - added my own sauces at home. Didn't realize we needed to apparently ask for same. The Mac n Cheese was really good. Baked beans OK. Overall smaller portions than I expected for a bit more money than I thought reasonable. Famous Dave's takeout is a bit more, but a lot better. read more

Pros: Good food, reasonable prices , friendly staff, clean place. Cons (compared to other Dickey's): No salad, loaded baked potato or soft serve station; poor layout-I wouldn't have noticed the daily specials if I hadn't looked for them as I've been to another location; frequent diner keypad has been down the several times I've been there; space is cramped when getting your drink and condiments; no paper towel on the tables. I eat at Dickey's at least once a week. Even though this location is closer, I'll generally drive the longer distance to the Dickey's on 5 Mile. read more

Always solid food. The Novi location has some really cool people working there. They are super nice and you can tell that they like their job. They recommended the corn bread, which I hadn't tried before, and it was really good. Great atmosphere. read more

Wow. As in how disappointed can a girl get. Brisket was awesome, baked beans were the best I've ever had. That's it. Ribs were dry, Mac & cheese was downright nasty, rolls were a joke and it kind of goes downhill from there. What a shame. We had such high hopes too. Really expensive to boot. $45 for 2 meals, and 1 was the "special". Oh and no worries if you can't read the sign while driving by...just keep on driving, Applebees is right up the road and their ribs are much better... read more

Was very satisfied with my food. I have been to another location a few times in the past so I knew what to expect. I only knock one star off for the price, while it is not expensive it isn't very cheap either. 2 half pound cuts of meat (pulled pork + brisket), 4 sides and 2 rolls came out to just under $24.00 with tax. Note no drinks purchased. Glad they opened one near my work, I will be back. read more

I first tried Dickey's BBQ during a business trip to Texas so was happy to see one open close to home. Generally speaking the food is good - the meats have good flavor and the sides are decent but not spectacular. I also like the sauces, although the "sweet" is almost too sugary. But to be honest, I was a little disappointed in the prices relative to portion size. There's definitely no deals here and for $13 the 2-meat dinner was really overpriced for what you got. Charge me $8-9 for the same amount of food and I'd likely come back more often. But for now, I think there are better options nearby that provide a better value. read more

Service was great. Staff was friendly! The food was great, I'm not familiar with the chain, but will definitely stop by the the next time I'm in the area :) read more

I felt compelled to write an updated review since the last several times I've visited this location the meats have been great. Bang for the barbecue buck, they have become my favorite neighborhood quick fix for barbecue. In fact, I now rank their meats above Famous Dave's. I know that's not saying much but when you consider the cost difference, it means I would choose them over Famous Dave's 9 out of 10 times. And that's only because I like Famous Dave's burgers. Anyway, if you're looking for authentic smoked barbecue at a reasonable cost, I would encourage you to consider Dickey's. Their sides are also decent but are the only reason this isn't a 5-star rating. Plus, I like to leave room for improvement... read more

Whatever you do, don't look too hard behind the counter - this place is SO dirty! I wouldn't go so far as to say filthy - because the dining area isn't too bad. But UGH - food prep & serve area - gross gross gross. Also, one of the guys behind the counter put on plastic gloves to pack up my side dish choices - okay - nice job. But than he proceeded to bat the cardboard containers around (with the top-side DOWN) on the dirty, gross counter, BEFORE he put the food in them. I should've said something but I was so shocked, I just stood there. Food is decent - place needs a GOOD scrub-down! read more

Zero stars! The turkey had bloody veins through it. The chicken was gross. The baked beans were disgusting, the coleslaw was soggy. It was $30 for food to go directly into the trash. I will never go back! Made me absolutely sick. The pictures on this site are fake, because the meat looks nothing like that. It looks like rubbery deli meat stacked up with bloody veins in it. read more

Ate at this location in novi. Had the brisket Mac stack and a large drink . They had 2 people working quick and efficient . Food was outstanding and the gentleman showed me how to load my points on my loyalty app ! read more

I have never been to a Dickey's before, but I decided to give it a chance today. I was definitely not disappointed. The food was amazing and portions were HUGE. Great value for the amazing food I got. Not to mention the great service. The employees were so nice and helped me figure out what meal to get from all the amazing choices. You really can't go wrong with this place. read more

Amazing service and even better food! In these crazy times where great service is tough to come by, Dickeys is getting it right! We will definitely be back. read more

The service is always the best at this dickeys. Even when they're busy, we get our food quickly and everything is so delicious. I usually get a pulled pork sandwich with some sides, and I get the ribs pretty often too. They do a great job on both. It's also very affordable for the quality. read more

I heard good things about this place so I decided to try it. Very impressed. The owner was working there which is usually a good sign and was very friendly and definitely appreciates his customers. I tried the pulled pork sandwich with sweet sauce and baked potato casserole. Everything was delicious and I will be back. read more

Well food was delivered on time, actually it was delivered early but that was about it got 2 orders of rib plate first opened the box looked like it was made a day ago, dryed out, not much taste, sides were noting special store made tasted better, didn't even eat all the ribs, the sadest biscuit that I ever saw came with the order, this was the first time I had ever gone to this place, & I can say for certainly it will be the last read more

6 months ago my husband and I went the food was great! The meat was fresh and hot and I loved the corn bread (reminds me of cake) Today was my birthday and we went , the pulled pork was cold & greasy, chicken was rubber and corn bread (recipe changed) dry and flavor less. Probably won't be back read more

We really enjoyed the beef brisket and burnt ends. The owner and staff were super friendly. We will definitely be back.

Food was really good. Dining room was really nice and clean which is important. I tried the Hawaiian pork sandwich and it was really good. I also got the snickers brownie and how could that go wrong?lol. I'll definitely be back! read more

Tried for the first time after work tonight and thought it was fantastic! I got a pulled pork sandwich with coleslaw. Then I went back and got another one. It was super good. Friendly people behind the counter, as well. I thought it was rather clean and smelled pretty good. It reminds me of a Jimmy Johns, but with barbeque. Really nice atmosphere. read more

Ordered brisket by the lb and it was so dry that it was hard to eat without drowning it in BBQ sauce. Don't know if we were eating yesterday's surplus, but at $18.95/lb....well, I know we will not go back! read more

First time ever going to a Dickey's. Food was delicious. I got the chicken & polish Kielbasa. Chicken was so tender. I love how the side sauces are heated up. For sides I went with the slaw and Mac& cheese. All of it was very good! Staff was very friendly, helpful, and patient. Very clean dining area. Was very impressed. Can't wait to go again. read more

Bad experience. Who I believe to be the manager and his unprofessional behavior at the Novi location is reason enough for me to never bring my business there. read more

I normally love Dickey's. Called in on Father's Day three hours early. Get there right on time and it is not ready. 10 minute wait. Completely unacceptable. Also, this location doesn't appear to have a fryer for Onion Strings and Waffle Fry's like other Dickey's. Not a good start. This location is not up to normal Dickey's standards. What do you say management? Or are you ignoring us? read more

I have been to the Dickey's in Commerce and Warren and like them. This one is different. The first difference I noticed is they sprinkled some dry seasoning on the pork. I asked about it and they said all branches are supposed to do it. Hmm. The second difference is they don't have a free soft serve machine. Hmm. And the biggest difference is the meat was just soggy. The seasoning was not a good addition. Yuck. I love pulled pork, being from Memphis I grew up with it. The Dickey's in Commerce is a 4 star to me. Not as good as Corkys but certainly has brought me back. Last difference is there was no smoker smell in this location. I think that was connected to the meat not having good flavor and just being soggy. It was like they were keeping it in a steamer to keep it warm. I won't be back. read more

I went to Dickies for the first time yesterday. I tried the brisket and the pulled pork. The food was great amd so was the customer service. I would go back. read more

Terrible food . everything was dry, And cold . Corn bread was served right out of the fridgerator.

I usually go to the Commerce location. This location the pulled pork was very dry. Was Memorial day, and not super busy.

Food was absolutely fantastic! I'm used to real Kansas City BBQ and I would say this tops it! Sandwiches are huge, tons of meat, the portion size of the sides were rather small but overall great place ! read more

Everything I have tried has been really good. Jalapeño Cheddar sausage is something I didn't think I would like but here I have to get it as one of my choices. Sides are all good. Green beans, mashed potatoes and cream spinach are ones we have tried and liked. Kids eat free on Sunday makes it a little more reasonable price wise. If you're looking for something to feed a houseful for a party, would be a good choice. Again, I think they are a little pricey but the food is good. read more

This is the best BBQ I've been to in a long time. I normally don't eat out at BBQ restaurants because I can make it better at home but this tasted way better than what I make. I loved the brisket and pork ribs. 20/10 would recommend this to everyone read more

Ordered Turkey (listed as a favorite on the menu) and chicken. They were out of turkey. Settled for Polish Sausage. Both were tasty and well prepared, but for a two meat menu item, the portions felt like they came off the kiddie menu. As for sides, I wanted Mac & cheese, and green beans. Out of green beans. Ok, spinach... Out again. Finally they had potatoe salad. Never got my roll. For new customers it's confusing who to speak to, and where they want you to Stand waiting as there is no friendly atmosphere here. The one on Woodward in Ferndale or Royal Oak knows how to engage customers. The drink station was messy as ice was everywhere, as if the machine was leaking ice. Its all crowded in one spot with the BBQ sauces (amazing) and straws and lids. Two people would be in each other's way here. The napkins are a roll of paper towel that already has sauce on it from the previous customers grabbing it. Not very appetizing. Oddly, always a line waiting to order. But watch your order, they had leftover food missed on an order before me, something a to go order never got into their bag. read more

This was not Dickey's. I don't know what this was, but it was not Dickey's. I know it's a new location and there will be some break-in time, possibly. But the place had no soul, and the food was not good. I was going to go ahead and eat the food, but then I noticed there was plastic in my pulled pork. I won't be returning until things are in order. If you want Dickey's, look no further than the Plymouth location. Class act! Things that went right: -Great location -Staff was friendly Things that went wrong: -Food under cooked -Staff inexperienced. The meat was being sliced while in the plastic wrap. -No ice cream :( -No paper towels on each table If these things are addressed, it could be just fine, but everyone I know has had similar issues and will not be going back. This is just my opinion, but I hope improvements are made and this business does well. read more

Never had this BBQ before and it was amazing. Friendly prompt service. Would recommend to anyone to eat here.

Food wasn't bad but the proportions are terrible, prepare to foot out an arm and a leg just to get very little food. Not the place to get a good value but a good BBQ place. read more

Food is decent, but other Dickeys far out-weigh this one. Customer service for one thing, they always seem rushed, stressed, odd layout so it takes a minute to look at all their boards and they stand there like it is a big imposition on their part. Also, slightly limited menu as they still have no fryer or soft serve machine. Their portions are smaller than other Dickeys I have been to. We order out a lot at my work from another Dickeys and my friends live near the Plymouth one. Not my imagination, smaller portions. Since this is right by my house I have gone several times, thinking it was just being a new store, but recently, no changes. Don't think I will be back, MAYBE......or I will get my Dickeys "fix" elsewhere. read more