I see why this place have low rates and I would never give a dollar to this place and I hope the owner read the reviews. Danielle the hostess or front desk is just nasty and rude. I went in for a placed order. She told me this is not the location. It's two in this area. I gave here 21051 south ellisworth loop. She replied I don't know the address and then ignore me. I understand we all have a bad day but I would never never hire or have her working in my location. If this the standards you have for your establishment. Wow shame on you. I honestly believe this girl is prejudice. I would've never thought in this community in Queen Creek. I would go through something like this. I promise me and my union Railroaders will never order anything from here. read more

I also was very excited for a Dickey's to come to Queen Creek. Small space but like the ambiance. I got there early and two young girls behind the counter. Was not impressed with their customer service skills. They need training in food safety also. The ice machine broke, no serving utensil in one of the barbecue sauces and the area where utensils and sauce located not clean and I arrived 15 minutes after they opened! At 11:30 two more staff arrived and seemed to be more customer oriented. At 11:30 there was a long line and and wait to order. Perhaps it's just because they haven't been opened long and working out kinks?? The meat was tasty and tender..pulled pork. The sides were excellent, baked beans and mashed potato salad. Cute space, awesome food, fair price, but 3 stars for no ice, cleanliness in sauce area and customer service read more

Ordered just shy of $100 in takeout online. Received a call saying they were out of food. Said I would get a refund. Still no refund.

OMG. I don't know where to start. And I really dont want to even think about what I just ate so I think I will make it quick. This place shouldn't exist. Should have listened to the bad reviews. All of the orders of meat were ridiculously DRY. I had to chew the first bite so long I found my eyes rolling. The only part of the meal worth eating was the okra. Oh, and the mac & cheese was sufficient. Tried the meat hoping that 1st bite was just a fluke, but no. I cannot believe this place does enough business to stay open. Never again. Never! (This app makes you choose how many stars before you post. I chose zero stars and found that to be the case, hence the one star.) read more

The staff and food are awesome! Matthew and the manager went above and beyond providing excellent service. Brisket is highly recommended, best prices in town. read more

love this place. the jalapeño Kielbasa I S my go to.. they take care of us when. ever we go eat there

I ordered delivery 2 times in the same night the first time it came I got brisket and was missing my sausage and both of my sides. I called and they just apologized and didn't offer any refund or to deliver the rest of my order. I really wanted the sausage and sides I ordered so I ordered delivery again. This time I got my sides and brisket but instead of the sausage I got turkey. I'm livid... how simple is it to look at an order and get it correctly not once BUT twice in one night. read more

This is the first time we eat at this location. And i am dissapointed. Unorganized service and my meat brisket very dry. I understand it new. Wont be back anytime soon. read more

This is the 3rd visit in the past month that our food has been lackluster. On Fathers Day we had to wait over an hour past our pick up time to get our food. Last weekend my daughter found a long black hair in her macaroni , and today the ribs were literally jerky! I threw them away :-( I understand with C19 that service is a bit slower which is why I gave them extra chances. But todays food really killed it for us. even though their Sunday deal is great for our family, we will not be visiting for awhile. read more

First time at this location and likely our last. Ordered brisket and chicken. Staff was nice but seemed short staffed. The meat has no smoke flavor and is super salty. Brisket came out cold and dry and the two sides I tried to order were either all out or needed to wait to have more prepared. My kids had Mac and cheese with their food and it was so dried out and looked like it had been sitting out for hours. We all have stomach aches from eating there tonight. This location needs to be inspected for cleanliness issues as well as keeping foods at proper temperatures. The sauce and utensil area was dirty and the paper towel/napkins were empty. read more

My family ordered food to go here tonight for my husband's birthday. We spent over $100, when we got home we saw that they forgot our order of 6 ribs and was also missing two sides. We called them immediately and told them, and they said for my husband could either come back and pick the ribs up or they could just return the money. We told them we only lived 3 minutes away and we could come get it. When my husband gets there he is told to wait as they figure it out. A man who originally was never part of the initial transaction says he definitely gave us all our food. Which is not true, we have absolutely no reason to lie and called within 5 minutes of picking up the order, he also said he wouldn't gives us the money back for our missing items. We frequently eat at this restaurant hence why my husband chose this as where he wanted to eat for his birthday meal. Bottom line, Dickey's bbq of Queen Creek blatantly stole from us, and has absolutely no intention of rectifying the situation. Unfortunately we will not be eating here any longer based on their theft and dishonesty. read more

Food is "ok" at best. But portions are very small and price is way too high for pre-cooked Boston Market style food. $45 for 2 people is ridiculous for 2 (2 meat plates). The person preparing gave me scraps of chicken and fatty remnants of brisket. Totally not worth it. read more

I was so excited, finally a barbecue place close to home! Dickey's in Queen Creek would allow me the opportunity to try this chain for the first time. My experience was awful!!!!! I ordered the 2 meat plate; pulled pork and beef brisket. When I arrived home with my meal, the pulled pork was more fat than meat and the beef brisket tasted like it had been cooked twice. This place is not cheap and I don't mind paying for good food but I will never spend my money in this place again. So very disappointing!!! read more

I ordered the chopped brisket sandwich. The brisket was really good. And I do love their BBQ sauce. My sides were the potato salad and the waffle fries. The potato salad was not good. It just seemed like a potato salad you would buy in a big tub from the deli at the grocery store. I guess I was expecting it to be a more fresh and homemade. And the waffle fries were just so- so in flavor. Their service was slow and what bothered me the most was the sweat beads on the cooks foreheads. None of them were wearing hats or sweatbands but sweat was dripping down their faces. I think they should be required to wear something to catch the sweat so it doesn't wind up in the food. Also, it was very expensive! Two meals and one drink came to $28! Not worth it to me! I probably should have given them 2 stars but I gave them 3 as a benefit of the doubt for being brand new. I'm hoping they read the reviews and make some changes. read more

We ordered the family meal for curbside pickup. Arrived 10 minutes early. Checked in so they knew we were there. Ten minutes after the pickup time I went into the store. The order appeared to be under a heat lamp. Not bagged or anything. When we got home, we noticed we were missing a meat choice, pickles and onions. Tried to call a dozen times and no answer. Decided to eat before everything got cold. Too late. Rolls were hockey pucks, Mac and cheese was shellacked together in one lump, the beef brisket was rock hard on one end. Inedible. After eating, we went back to the store to get the sausage as we couldn't reach them by phone. He remembered the order and said as he turned away "I remember putting that in there". Never said anything else, which was good for him. Customer service was poor at best. Disappointed. Normally, we would have went to Joe's bbq in Gilbert, but they were closed. Next time, I'll wait for it. read more

I've never had such a bad experience getting food before. Order placed on app and the cashier said they never received our order he was pretty rude about it. We waited over 30 minutes past our pick up time for our order. They were helping a couple that came in after us. Not very attentive or apologetic they forgot we were standing their waiting. I could only assume they forgot we were waiting. There was only one other couple there so I don't know the excuse why it took that long. We got home and the order was completely wrong. We were given someone else's order. The manager did make it right and I'm very thankful she did. It was very nice she did that. But we won't be going back because of the quality of the food. The food was absolutely awful. For the prices they charge I would assume they serve real potatoes and a better Mac N Cheese. The meat was just ok. The chicken to me was rubbery and dry. It was not edible. The roll was dry and cold. We threw mostly everything out. I think some of the staff need some more customer service training and to serve better quality of food. For me personally I'm willing to wait long if the food is good. But all around we weren't impressed at all and pretty disappointed. read more

Totally disappointed. We are trying to patronize local businesses during this time. My family was craving BBQ so I downloaded the app and went to place an order for pickup. It said that online ordering wasn't available for the Queen Creek location. I called to place the order and was told to order online or on the app. I explained that it said online ordering wasn't available on the app. I was told to just come in then and order there, he wouldn't take my order over the phone. With so many places fighting to stay open now, I was shocked. But, I drove there only to arrive And find out they were out of brisket and pulled pork. So, I ordered chicken and ribs with sides. I wanted Mac and cheese and the girl said they barely had enough but I could have a little of that and a little of something else. Needless to say, it was a disappointment as it wasn't what we had in mind and the employees could have cared less. They all had an "oh well" mentality. This is the first placed that has not been absolutely thrilled and thankful to have customers walking through their doors. read more

Very disappointed with this business. Staff was very rude, food was horrible and food was overpriced. I was in the mood for some BBQ and saw this place while driving home. I walked in and there was nobody in line and probably 2 people waiting for takeout orders. As I waited there for someone to take my order I see 3 people working in the back. The guy at the front after 10 minutes waiting there said he would be with me to take my order in a bit. Finally 15 minutes of waiting to just give my order I told him I wanted 2 of the 2 meat platters. Gave all the details and waited another 15 minutes and finally this other guy called me up to pay. I looked over the counter and everything was wrapped up and bagged and I looked this kid straight in the eyes and asked him is this the meat platters I ordered. He said yes. Paid my $30 and drove home . Once I got home I opened the bag and found 1 pulled pork sandwich , 1 brisket sandwich, 4 orders of mac and cheese, and some deep fried crap nibblets. I was so pissed. I immediately called and told them they had given me the wrong order . The guy on the pone told me to drive back and return the food.. I told him that wasn't going to happen and to just reimburse me.. he said he was busy and he would call me back to figure out a solution.. No sorry.. no apology for their mistake.. I knew they wouldn't call back... I just want to let everyone know who reads this that this business is horrible.. I did try the food however and it was awful anyways.. Pork sandwich was dry , brisket tasted like it was 3 days old, and mac and cheese was pure mush.. If the owner reads this.. do yourself a favor.. hire some new staff and then once you do that.. learn how to BBQ. Your food and service is a joke. read more