I've been to a different Discount Tire before and had a great experience, so when I noticed a slow leak the other week, I made an appointment here for a repair. We're almost 3 months in to the COVID-19 pandemic so I wasn't really sure what to expect. Discount Tire had a small space coned off as a low-contact check in area, where I waited inside my Grand Cherokee. Eventually, Ian came out. After greeting me, he asked if I was Allen, and said I was just in time for my 2:15 appointment. Ian was friendly, efficient, knowledgeable and and when I asked about how long the work would take, he said typically less than an hour, could be as many as two if things get really chaotic. He stressed this was definitely unexpected, though. He indicated a tent outside with chairs (one chair) and asked for me to move my Grand Cherokee over to the side until a tech was free. Promptly at my appointment time, someone came by and explained I was to drive my own car in to the bay he indicated and they'd do the work without getting in my vehicle. This was great news to me because I was wondering how this was going to go while keeping germs to a minimum. I settled in outside for what I was prepared to be two hours. 25 minutes later, it was done. The tech explained the findings and the patch that they'd done and commented all four tires were good to go for a number of years yet. I hopped in my Grand Cherokee and off I went. Discount Tire provided a great, completely contact-less visit during this pandemic and I am very grateful for how they've adapted to changes while maintaining a customer first attitude. Great job, Discount Tire. I don't want another tire problem but when the time comes, I'll bring it here again for sure. read more

Had my tire leak fixed and got a nice scratch after. Really disappointed. Won't be coming back read more

Discount Tire - Tires Near Me - Burien, Washington

Arrived 3/3/23 at the store with screw in the tire wall and leaking air. Kevin Le associate quickly assessed the damaged, temporally patched the tire and ordered a new tire(old tire was still under warranty) from another store that was delivered that evening. Returned the next day at 8am and Kevin managed to squeeze me into the schedule and on my way in 45 minutes. Kevin Le is an outstanding employee and bodies exceptional customer service skills. We been patronizing this store with our four cars for 20 plus years! read more

So today I am on the freeway and my back tire goes to zero. I ride the rim to Discount tire in Burien. It was closed as it was past 5 o'clock. I was going to have to put a spare on until Monday. There was a guy that came out and saw me there. He and 2 other people stayed and got me a tire and put it on. They have the best service ever. I always give them my business. read more

I was told they couldn't fix a bolt they stripped. I had to fix it out of pocket. Burien discount tires is bogus!

I started using Discount Tire when I lived in a different state, and the shop was close to my house. Since moving to Washington, I have continued to use Discount Tire, but it has been less convenient and I have entertained ideas of switching to a business that is more convenient. However, after the wonderful experience I had at the Burien Discount Tire, I will be a loyal customer. I came into the shop for a flat tire, that I was hoping would be an easy fix. They told me that I had actually damaged the wheel and they would need to order a part to fix it. In the meantime, I was using my spare and it was frightfully low after sitting in my trunk for 12 years. They tried to inflate the spare for me, but it was so low that they were not able. They directed me to a gas station where I would fill it myself. Admittedly, this sounded like a bad idea to me, but I went to the gas station to try. I immediately broke the nozzle on the spare tire and watched the little air inside the tire deflate out. Super frustrated with myself and my current situation, I went back to Discount and asked if there was any other solution than leaving my car at discount for two weeks, while we waited for the new wheel to come in. I was prepared for the staff to roll their eyes at the idiot who broke their spare tire, but Michael was so gracious, telling me that the piece I broke is thin tin and often breaks on people. He offered to fix my spare tire at no cost and was able to do so in less than 20mins!! I was blown away. I worked with Timothy and Michael. Both were so kind and helpful. The experience has me solidified as a loyal Discount Tire customer. read more

A big thank you to Kevin. He helped schedule my appointment and picked out the tires. Employees are respectful and the service was fast. I needed 5 tires and thankfully we were able to make that happen. If you ever need tires, ask to speak to Kevin. read more

A big thank you, especially to Chris, for advising me well on the purchase and installation of winter tires this (my first) time, including locating those I had ordered although there was a hiccup in their order receipt system. Completely professional and they had me in and out of there in a very short time, since I had made an appointment. Clean, spacious waiting space. Thanks, Discount Tire!!! read more

I got a flat tire and had my car towed to Discount Tire. Ty helped check me in and he was super friendly and helpful. Thanks to the Sr. manager Mike and the entire Discount Tire team for making the experience as smooth & easy as possible. read more

I drove my car to Discount with a slow tire leak, and I needed to get it repaired, as the tire is under warranty. I was told that the next available appointment was four days from now, so I asked if I could have some air put into the tire so I could go somewhere else to get the tire repaired sooner. They refused, telling me that they can only put air in my tire if there was more than 15 lbs currently in the tire -- but I could go next door to the Fred Meyer and spend $1.50 on THEIR air machine to fill it up. Needless to say, I will NOT be going back to Discount Tire. I took care of the leak (a leaky valve) at Marty's Used Tires and was back on the road in less than thirty minutes. Funny thing is: Marty's can get the same tires Discount has for about 80% of the price at Discount -- and there is not appointment needed. read more

Made a online appointment at 11:45. It's past 1ocklock and my truck is still in the parking lot. Come on .

Great experience!!! Brought my 13 Audi S4 in because one of my tires was leaking air and I had the wrong hub centric rings on my wheels so they had an annoying vibration. The manager Michael Wax told me that my car was going to be ready at 10:00 and it was and now drives amazing I can believe I drove it with the vibration for almost a year it is a night and day difference. Thanks for making it right! read more

Discount Tire - Tires Near Me - Burien, Washington

I came here on an appointment to get my tire sensors checked. The person who helped me at the desk was patient and very honest about what my options were. They did not make me feel pressured to buy anything. Also, I am very happy that they were able to answer all of my questions and help with a last minute request. read more

The crew at this Discount Tire are awesome. They are super friendly and helpful. This will be my go-to tire shop from now on.

Great experience. I needed new tires. Situation complicated by fact that I had an extra set of wheels and am planning on maintaining summer/snow tires going forward. At any rate, I was able to get new tires with a same-day appointment with astounding efficiency. TJ in particular helped me power shop for the best tires and deserves a shout out. He went above and beyond with the communication in my unique situation and I appreciate his great customer service. Gold star. read more

I've been here a few times, always have been treated well. Isaiah is the man to go see whenever you're in need of any tire work. He's honestly, efficient and very knowledgeable. Giving them 5 stars due to their customer service. read more

I dont usually get my service done at this discount tire... i work near by and got a flat tire. Not once did i think my stupid prius did not have a spare. My flat was 2 exits away and during covid i knew that discount tire would only take appointments. I called, and i wish i could remember his name, and i explained that i can uber it to him but i need my tire repaired if he could squeeze me in. No hesitation he told me to come in and ask for him and that he would personally take care of it for me. When i got there within 5 min he had me on my way. He didnt repair my tire because it was damaged so bad but he replaced my tire. Thank goodness for that insurance. To that gentleman, thank you for that that day. You seriously saved me from going nutts after a hard day at work. read more

UPDATE: I figured these guys were probably straight shooters, now I have proof. My AWD car had a slow leak. I took it to another Major Tire Store (I won't name names, but it rhymes with 'Guess Slob'), because they had repaired the tire a few months ago when it picked up a nail. The told me (1) the patch didn't hold, (2) they would not try to fix it again ans refused to put it back on the car (they did mount the spare) and (3) I had to buy a whole new set of four tires, the cheapest option being about $800 OTD. I decided to go to Discount Tire, as I've done business with them before, and they could sell me a set of tires from the same manufacturer as the OEM tires (Yokohama) for about $400. Turns out I didn't need them. The guy at DT told me (1) the previous repair had not been done correctly (they used a patch v. plug+patch), (2) they would fix my tire at no charge, and (3) my current set of tires had about 5,000 miles of treadlife on them before I'd have to think about replacing them. SOOOO.....in about 4 months, guess who's going to get my business when I am ready to replace these tires (hint: it's not the guys whose name rhymes with 'Guess Slob')? I can't speak for all DT stores, but the ones at this shop are straight shooters! read more

Flat tires are an unfortunate part of life, so when the inevitable happened, I headed here because my husband said that he had a great experience with them. I walked in with the expectation of spending an afternoon but was pleasantly surprised with a quick consultation and they had my tire patched and all my tires rotated within an hour free of charge! There were some up sell suggestions but definitely not high pressure and lets face it folks, that's how businesses make their money, especially if they're fixing and rotating everyone's tires for free. I opted out with no hard sell pressure, but I will definitely be back when I need a new set of tires! Thanks guys read more

I was disappointed this morning when I went into discount tire. Paid a lot of money for four new tires installed by them. Picked up a nail last night and went in to get it repaired and it said I'd have to leave it for 3 hours. While you're traveling that's really not acceptable. read more

If the products are comparable, and tires are, then the differentiation become quality of workmanship and customer service. The level of customer orientation at this store is off-the-charts good. Joe was masterful in his solutions to my dilemma and exceeded my expectations. On a trip from Seattle to Portland, I got an un-repairable sidewall flat. Late in the day, there was no way to get a 245/40 R18 Pirelli P-Zero into his shop. Joe arranged a loaner tire and contacted my neighborhood shop in Gresham, Or and set up a tire installation for the next morning. Wow, just wow. Thanks to the store manager David K. for encouraging a "customer first" mindset read more

Really love these guys! You can go on their website on the Internet and book an appointment and buy the tires! It tells you if they are in stock or not! They took the stress out of all of it! We will be back! read more

This place was awesome they took wonderful care of my car. Received a great price on tires and got me in and out in no time. Joe is absolutely amazing and super helpful in making everything run smoothly. Eryn is pretty amazing also. Thanks so much for getting us back on our family road trip. read more

Discount Tire - Tires Near Me - Burien, Washington

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Repeated visits and continuously disappointed. Their first response is always no, you have to prod to get them to care / look into details. Waited 2 weeks for a delivery confirmation at one point just to have the gentleman tell that it was cancelled for some reason (I was charged). First to arrive today, tried to drop my car off for a balancing (unable to make my original appt because the tire mentioned earlier never showed). Despite being the first customer in the lot at 7:30 and waiting patiently they flat out refused to take my drop off. Will never spend another dollar at discount. Same price as other dealers, the only thing discounted was the value of service provided. Buyer beware you are better off elsewhere. read more

Fabulous. 2 days before snowmaggedon in Seattle these guys had a line out the door right when they opened. They were friendly and very helpful. I had the best snow tires on my car by the next day at 12 noon. I even over heard one employee say to a very concerned customer 'we aren't leaving until all the cars are finished' bravo! read more

I want to thank all the crew at this location for their awesome service. I had an unscheduled flat tire and did have to leave the vehicle for awhile as they were slammed. No worries, they locked car up after they closed and I picked up my car later this evening. Again, always great service. Thank you. read more

Came in for a tire pressure check, been sitting here for 10 mins while employees keep walking around me saying someone will be right with you Sir. This place is going down hill, never enough employees wait time is ridicules. read more

These people offer great prices and are located close to home, so I use them. There are a lot of things I don't like about them though. They have a tiny inventory, so they have to order tires from different locations. They told me that it would only take one day, but they didn't call me to tell me they got them in for 5 days. They are slow. Another thing I don't like is that making an appointment doesn't do you any good. I made an appointment to have my tires looked at and when I got there, on time, I entered a lobby with a line going all the way to the door. Apparently nobody actually makes reservations here. A walk-in who got there before you would be helped before you, even if it was your time slot. I don't think that's how a business should be run. Finally, there is not enough parking. So little in fact that most people here park illegally. If it wasn't for their outstanding tire warranties at low prices, I wouldn't bother with them. read more

I invested in some winter tires last year, wasn't really sure how well they would work in a real snowfall. Wowee can I say I am impressed! They were not overhyped by the salesman at all, and I have been safely getting back and forth to work all week, better than expected! It is easy and quick to go in and have them switched out for the season. I love the location because I can go do the grocery shopping at Fred Meyers while I wait to save time. The customer service is always nice and friendly, and you can see they really hustle around the shop. They even wrap my other set of tires in plastic so they don't get my car dirty on the way home. read more

Thanks Derrick! (Hoping I spelled your name correct, and good luck with your CB7) Stopped in to have a post purchase tire pressure check and Derrick found a nail in my tire. Was able to get me in and out and were considerate of my older vehicles original wheels (not easy to find and I hate watching tire shops throw wheels and hubcaps carelessly on the ground) they gently removed my wheel and patched the nail up and I'm back on the road feeling safer and satisfied until I am able to buy a set of new tires. Thanks Discount Tire! Great work! read more

They've improved their wait times and they've gotten even better!

Horrible experience. I originally had an appointment at the Renton discount tires at 1. I derped and sent to the Burien one by mistake. I told the worker that I went to the wrong place I'll go there instead. He stated no worries he can get me in at 1 and it would take an hour. I was ok with that and told my gf not to get me since it was only an hour. After seeing 6 cars come in and out after me I asked what was going on. They stated they had appointments before. How can they be before me if I was here at 1. The worst part is because of Covid there was no wait room so I have been sitting out the the hot sun on the sidewalk for 2 hours. Won't come here again and will still with Les Schwab. They are more pricy but at least they have better service read more

I just had a great experience with Discount Tires in Burien. I found out I needed to make an mediate trip to go pick up a puppy in a neighboring state when I remembered my tires need to be replaced. I called and spoke to Patrick at 3:00 who advised me to make to purchase online then come to the store for installation. when I arrive, they were so busy but replaced my tires the same day. Patrick took time to make friendly conversation and I waited for about an hour. While I was waiting I watched through the window as a multitude of hard-working young workers orchestrated the replacement of tires, so many people and cars came in and out. everyone I spoke to was professional and took time to be curious and polite. Please remember, this is their busy season. I received excellent service and will return. I didn't have to look hard to notice the extra level of service everyone willingly offered. read more

Quick service .. great staff, Dylan helped very quickly replace my Michelin after it was slashed by an evil person. Thanks discount tire! read more

I Always schedule online. Always have had good experience and service here. Wait time just depends on the Day. I Try not to schedule on a Saturday. Can alway do some shopping at The Fred Meyer if it's a big job or better sometimes to just drop off. and pick up later when when you get the text it's ready. read more

Excellent service. Competitive prices and great after purchase customer service. I will always buy tires fro Discount Tire

I arrived 30 minutes early and they were done in 30 minutes. I was told about an hour for the work (Tire balance) so they were 30 minutes ahead of schedule. They waived all fees!! No reason, they just did. I have been buying ties and wheels here since 2010. They always treat me well and offer options. I will always use them!! Dave G. read more

Changing lanes and tires got stabbed by a bolt! All the tire places I knew of was closing down in 2 minutes. So glad I drove past and saw Discount Tires. Even though I approached the shop a couple minutes after closing, they stepped up to be my heroes and come to my rescue. Plugged my tire up, checked all tires, and got me on my way back home. All with a smile :) Thank you guys for the great service! read more

Quick, helpful service! I have been there twice and each time it was a just as constant.

I have always had a great experience with Discount Tire but especially this location. But tonight was above and beyond. I had tires ordered on Monday and they got in on Tuesday. When I ordered them they didn't have any appointments available until after Christmas but leaving it all day was an option. So I opt'd for that & went down tonight to drop off my car after work. Gilbert Drew called me up to that counter and I explained everything. He said dropping it off wasn't necessary because they could have my car done in an hour and a half. Cool! I paid for everything and left to hang out with my friend. About10 min before the time he gave me I got a call. He said it would be another 15mins because they couldn't find the tires I ordered so for the inconvenience they upgraded to the next better tire in that brand for at no extra costvto me. I was blown way happy thatcmy car was going to ready way before expected but I am beyond thrilled they made things right with misplacing or quite possibly sold "my tires" to someone by mistake (I didn't prepay for the tires). Everything happens for a reason. Thank you Gilbert Drew and Burien Discount Tire for yet another fantastic experience! read more