Such a helpful, lovely experience working with this team. Definitely recommend having your car…read morerepaired here.

Honest, affordable, kind. No appointment and we had two cars that needed breaks and oil changes and…read moreboth were able to be done the same day. We've been going to Firestone and Reddit recommended this shop and so glad they did. Telling all our friends and family about them. We love to support a local business!

Staff was phenomenal great prices very fast the atmosphere was great and the people as wellread more

Stopped by for air (Mavis on Hillsborough Rd. Durham). Carlos approached me and checked all my…read moretires. Very nice of him to do that. Have tires from Mavis and check air pressure every month. This happens often at Mavis....someone always around to assist.

My wheel had been making a dreadful sound that was getting progressively worse. Think of a…read more"womwomwomwomwom" from my wheel bay, which increased in speed along with my vehicle's speed. I could've sworn it was the front left and had thought that tire looked the worst out of the four tires, but the people at Lloyd were honest in informing me that it was actually the front right side! They replaced that tire and the sound is gone, effectively ridding me of my driving anxiety. They could've just replaced the left tire like I had initially asked and let me continue experiencing the issue, but they let me know exactly what the problem was. Chris was also very kind + patient when I had quite a few questions. I will be returning soon to get the other tire replaced!

While I did initially appreciate how quick the inspection was, I am now realizing why it was so…read morefast. Currently sitting at another mechanics because my brakes and rotors are in horrible shape. They neglected looking at my brakes which would have been nice to know that they aren't in usable shape.

This location is consistent with service and customer service. I made an appointment for my annual…read moresafety inspection and waited a few hours. When my car was finished they brought it around for me as it was cold out and the car was parked in an adjacent parking lot. I always feel comfortable at this location with service.

I've used this location of Chapel Hill Tire on multiple occassions. Most recently for lube service…read moreand requested a quote on a spark plug job on my Toyota. The good - the service writers are fairly friendly. The bad - pricing appears to be above market rates. The dealer wanted $700 for spark plug change - Chapel Hill Tire was $808 - I ended up getting the job done for $480+ tax up the road at another shop. They do not give you an invoice or paper receipt - so you can't look over the work performed at the time of pick up - they are "paperless" which is in my opinion bad business and bad for the consumer. Shifting the cost of a piece of paper on the customer is tacky, cheap, and unprofessional. They will email it to you. I also got a quote for tire installation - they charge $100 more if you provide the tires from a competitor or from Tire Rack. $118 if you purchase their tires; Over $200 if you use Tire Rack tires or provide your own $55/ wheel/tire. Based on all of this experience - I can't endorse Chapel Hill tire at this time. UPDATED REVIEW: 11/24/25 I had to return to Chapel Hill Tire on Franklin St because Discount Tire attempted to put new tires on my Tacoma on Friday. They were able to do 3 of the wheels and the 4th, a front right wheel would not come off because one of the lugnuts was driven on so tight, it broke their tools. Chapel Hill Tire was the last shop to rotate my wheels and tires - which is done on each oil change at 5,000 mile intervals beacause AT tires require this level of attention. This was performed in April 2025. I did not rotate the tires and wheels in September because I was replacing the tires. Unfortunately, now I am being charged $261.00 by Chapel Hill Tire to "fix" or remove the busted / stuck lugnut. This was completely avoidable had their technician in April not driven the lugnut on so tight. I really don't like impact wrenches but most shops use them because it saves time and cuts down their bottom line costs. I was also informed, to remove this lugnut "minimal scratching" will occur to the wheel - which is not great. If the scratching is at all visible on the wheel I will have to refinish the wheel or replace it or have it repaired. $261 - Today's repair $20 - 2 Lyft rides to and from And my time to schedule this and 2 appointments instead of 1 to get my new tires installed. I will not return to Chapel Hill Tire on Franklin St and I can't endorse them any longer for any work. -CT UPDATE post pickup of my truck: Not only did Chapel Hill Tire charge me $261.00 for a problem they created - they didn't install the TPSM sensor in the wheel and they did not notify me when they called with the estimate they were having any problems whatsoever. I did not realize this until I got home - they don't print you an invoice - because saving .03 on printing an invoice is how CHT operates. When I arrived home I found the TPMS sensor in my cupholder. Now I can return to Discount Tire - to have them FIX a 2nd problem created by Chapel Hill Tire. They can look forward to a credit card dispute at this point for the full amount of $261.00.

I absolutely love this place! I am seriously more and more impressed every time I go there. Today I…read morewent in for an oil change and they even rotated my tires. How amazing is that! They totally saved me another trip.

Wish I could give them 10 stars. My husband's father passed away unexpectedly in another town and…read morethe LAST, the very LAST, thing we needed to have to deal with was a flat tire. A slow leak quickly went to a fast leak so in the middle of everything else we were trying to deal with we got the tire inflated and were able to drive it to Durham Tire. The staff there were AMAZING -- friendly, understanding, and efficient. They did a great quick job for us and got us back on the road, along with kind words about our loss. We have always received good service there, but they really went above and beyond this time. Their empathy and responsiveness was much appreciated.

Do not go to this location, or establishment in general. I went to this shop last week, on account…read morethat my tire kept deflating and I had previously bought tires/tire insurance from them. They refused to replace the tire without charging me, because it looked like I had been driving on it for an extended period of time and the side wall was potentially damaged.. it was at most a couple of days. Then the rest of my tires were almost completely bald and I asked them to replace those as well, on account that the warranty for them was guaranteed to last 55,000 miles.. mine didn't even make it to half that. They said the warranty wouldn't apply because I didn't rotate my tires as much as they wouldn't liked and that's how my tires wore down that much. Again, an excuse. The best "deal" they could do for me was $10 off of two tires, which is nothing when the tires are almost $100 a piece. If they had gone by their own policy, I should've had all tires down for free OR at least gotten the prorated rate which isn't $10 off two tires. I ended up having them put my donut o for me and going to another shop and getting a full set of tires. They will never have business from my family or I ever again.

I got a nail in my tire and went to Just Tires to get it fixed. They are short staffed and busy…read more They told me they would be unable to see my car that day. I went home and booked an appointment. When I got there at my appointment time they told me I'd still have to wait 2 hours for my car to be seen. That's unacceptable in my opinion. I'm not impressed

I am so thankful for Atlantic tire on Miami. My car starter stopped working when I was stopped for…read moregas at a nearby gas station. I called and was thankful for a calm voice in my panic. They were able to squeeze me in and after getting my car towed there, they were finished same day! Tim and his team made a rough day so much easier at a price that was very reasonable. Thanks so much!

They don't seem to pressure people into purchasing anything unnecessary, which I love. However, I…read morescheduled to get new tires installed, an oil change, and a state inspection, and they charged me for the inspection without completing the inspection, and never said anything to me about it.

Came here for the first time as I was in need of a tire change. I was going to go to another place…read morea little further away but decided to give AW a call. The lady who helped me on the phone was so sweet and calming. She got me exactly what I needed. Once I stopped by she remembered speaking with me and ensured I received what we spoke about. She had a very calming effect to what could have been a stressful situation. The price she' quoted me was much lower than where u was originally going to attend which is one of the reasons why I came here. They replaced my tire in a timely manner. AW kind of checked all the boxes for me to return in the future. Overall great experience.

So AW's has been around for a very long time and I must say some of the things in the past has been…read morea bit questionable but the prices has always been fair and service was adequate. But now the business is under new ownership and management and I must say that coming into the place was such a Delightful change of scenery. Upgrades and improvements abound and there is more to come with expanded seating in the customer waiting area and new touches to the decor. The wonderful Lady at the counter, Alicia, was very nice and accommodating. I went in to get my tire serviced because I had a slow leak the night before. I used fix a flat to get home from work but ,the gentleman who looked at my tire, discovered that the fix a flat had literally plugged the hole from inside (it tends to do that sometimes but I had to make sure). He gave me a complementary air pressure check for all four tires and charged me nothing for his service which I thought was very, very nice because he did put in a lot of effort to find any possible leaks and pressurize my tires. I thoroughly recommend this business because of the hospitality, the cleanliness, the obvious improvements and the quality of service.