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Down the Street Movers

5.0 (10 reviews)
Open 8:00 am - 5:00 pm

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In-state moving

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7 years ago

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7 years ago

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Review Highlights - Down the Street Movers

I was down at La Jolla this past weekend to help a friend move to his new apartment.

Mentioned in 2 reviews

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Price Self Storage

Price Self Storage

3.7
(101 reviews)

Wow! They are fantastic. We had a pod from Pack Rat being delivered and the pick up date is…read moreliterally days after the original drop off date. Jessica, the manager has been a dream to work with. She let us leave the pod in the front parking lot with the later pick up date. Thanks again Jessica!

Their business model sucks. That should tell you all you need to know. But, if it doesn't let me…read moreinclude some facts. There is some type of discount when you first move in, it varies with their advertising. I was told that they would honor other competitor's rates and that they were affiliated with Costco which allayed my concerns. In my case it was half off some the cost listed online. That cost that was not the retail cost of $308.00 if my memory serves. Jessica told me this when I complained about the increaseof 16%+ to $264.00 after three month when I was hit with the automatic increase of more than 16% to a cost of $264.00 each unit that includes the 16.00 monthly insurance on each unit . Her implication was that at least the increase was not to the regular retail value of the units. She stated that the increases came from corporate and there was nothing she as a manager could do about it. There would be another increase after 10 months time, again from corporate. This was for two 10 x 10 units. Bait and switch comes to mind. At one time they may have been affiliated with Costco, but not anymore. I was not told about the twice yearly increases. Yes, I realize that it is a month to month rental and that the price could change, but I would expect it to be about the inflation rate, not 3 times that rate twice a year. That is simply a money grab and scam on the part of this organization based on the belief that the renter would not want to move out so soon after loading the space. For this 75 year old, they were wrong. Quite a few other storage facilities are doing the price increase twice a year (if you ask about it), but not all at the rate. This and other companies call around to the competitors and adjust the rates up to what the others charge. Can you say colusion and price fixing. I don't recommend renting to a lawyer and not being forthcoming about the rates. Total honesty is a good thing for customers. Find me if you need any class action help for a suit. They want you to clean out the unit when leaving but supply no garbage you can to use. I did not mop up the bird droppings, leaving that to the costodian, who in my opinion is the only one who is worth their pay. I was not told about any free coverings supplied, so I don't know if they are still doing it. I would recommend short term rentals only if you can afford it and can bring your own coverings and it is close to you. Never again for me though. Jessica is polite, and when told about the bird crap on my stored items, she suggested that I file an insurance claim. Photos will be uploaded later.

San Diego Self Storage

San Diego Self Storage

5.0
(14 reviews)

I cannot say enough good things about this storage facility! The young lady that helped me sign up…read moresign in almost 2 years ago was amazing. Unfortunately I do not recall her name at this moment, but I will say this recently Andre. And made such a big difference in my life. I've suffered a traumatic brain injury therefore things such as payment, especially when I've had to cancel credit cards escape me reoccurring payments. They are always so kind to call me and remind me. The other day, my truck was broken into all of my cards were stolen, and Andre went way his way to call me and ask if there was could do to help. Let me know how many days I had before a late charge was going to be incurred. Even followed up later in the day at the time that I requested and called me to assist me in filling out the paperwork that I was able to pay my storage with. He sent me paperwork to where I could put it through my bank account because I no longer had access to any credit cards or my bank card and I'm currently in Mexico when this happened. Without that I would've had late fees. always so personable and so helpful when I forget they'll send follow up emails and they'll call and remind me. As a person with ADA issues, I am ever so grateful when I can find a business that has the courtesy and the understanding that San Diego self has shown me over the last two years. As for the facility, it's clean knee which is definitely helpful during the summer when I'm moving things in and out. Thank you, Andre and thank you San Diego self Storage. You definitely deserve five star rating!

Allie and the team at this location really helped us out in a tight crunch and couldn't have asked…read morefor better service! They took care of us within 24 hours and made sure we were happy. Great location!

Down the Street Movers - selfstorage - Updated June 2026

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