I was unsure of who to call to relocate our hot water heater (gas company? Plumber?), so I figured Downey Plumbing Heating & Air would be my best bet as they work with both gas and plumbing. No issues receiving an estimate and we scheduled service right away. Frank and Manuel came out and worked the entire day to get the job done in the estimated time frame. They were courteous, efficient, cleaned up all the mess, and most importantly, got the job done right. They went over all work done and answered any and all questions my husband and I had. I would not hesitate to call them again and I definitely recommend them to my family and friends. read more

I definitely WOULD NOT use Downey Plumbing Heating and AIr Conditioning. My elderly mother who lives in Downey has used them before and feels a certain loyalty to Downey businesses. She called them recently to check her air conditioning and a shower faucet that was stuck. The service man told her that she needed an new AC compressor which they could install for $3,000. He told her if she waited it could cost her $10,000 because the technology is changing and they would have to change a lot of parts. For the shower faucet he said they would have to go through the back wall to fix it. It would cost around $400, but there would be a hole in the wall that would need to be repaired. He told her that if she purchased the AC compressor immediately they would do the shower repair for free. We called another company who came out immediately. They said the AC compressor was fine, could last for several more years, and to change it when it went out. They fixed the faucet by simply replacing it. They didn't have to break into the wall at all. The total charge for everything (including the service call) was $150. When Downey Plumbing called later to ask my mother if she wanted to do all the work they quoted, she complained, explaining what had happened. They responded by telling her they would send her a bill for the service call. I feel bad for the senior citizens and others this company is exploiting. read more

I called Downey Plumbing based on a friend's referral to repair my heater. Sadly, I was very disappointed. The service guy immediately diagnosed it was the ignition control module and said it would be $150 and left to purchase the part and upon his return quoted $400. He changed the part and the heater still did not work, then he said it was the gas valve with the solinoid and that would be an additional $300, or $2500 for a new system. We asked him to put old part back in and leave a quote and we would considerate. He was bothered by it and said the bill was $200. I refused to pay it, i was quoted $98 for the service call and would not pay anything else. 1/15/2013 I received calls and emails from the owner apologizing they were unable to help repair the unit and for the way the service call was handled and mailed me a refund check. The money is good, just wish they could have helped with the repair. I respect the fact that they made no excuses and valued how I felt I had been treated. Thank you Joe. read more

So I have had my toilet for 4 years no problems and one day the water won't stop running so I called these guys despite there $105 charge just to come out and see what the problem is I figured if they're charging that much just to come out they must know what they're doing boy was I wrong ... So he changed a part inside the back of the toilet a gasket or something to keep the water from running and wouldn't u know it 6 months later same problem !! I called them spoke to the girl Who answered the phone and she said there's only 90 days warranty and I said what if the part is still good and your guy didn't know how to install it right ? I'm sure a toilet part last more than six months The first one that was in there lasted four years so she wanted to talk to her boss and came back and said I don't know but anyway we only give 90 day warranty . Save your money people look for someone who will stand behind their work !! read more

I have had Downey plumbing come out twice to my house. Since i have insurance on my plumbing for the house i decided to call them when I noticed my water pressure was low. the gentleman who came was honest and helpful he told basically I needed a re-pipping for the house and since I don't have thousands of dollars just laying around I told him thanks.. A month later I come home and there is no water in the house.. I call my insurance company who contacts Downey plumbing to come out because they are 24hours.. Eric comes out.. At first he seems less friendly however very professional. Eric explained the problem and told me the house needed to be re-pipped because this was an emergency the insurance company will cover some of the work.. Eric scheduled a day for the re-pipping and told me they would not leave until I had water. The day of the pipping I had 8 men in my house these men were straight down to business professional clean and reassuring. I mean these mean even vacuumed and mopped once they completed the job.. One was even scrubbing and wiping the porch down. Eric came that morning explained the process again and told me he will not accept payment until I was fully satisfied. I called over 3 plumber before I decided to go with Downey. Downey offered a 25 years warranty on the pipes, a 5 year for labor and shut of valves and the company even replaced things I didn't know was broken! The head guy over the project even walked me around to make sure I was okay with the work at the end. Eric came back the next day to do a follow up and to double check the work!!!! The only compliant I have if I had to make one was the receptionist.. She was not the most friendlinest. I missed her call because I was at work.. Called her right back and she got a little smart with me.. I was like really lady calm down.. read more

Mon-Noticed there is no hot water. called insurance company who assigned to Downey Plumbing. Quickly I received the call from them saying they will fix next day. Good. Tue-One tech showed up at right time, 5 min, he said pilot out, he relighted it. Everything is back to normal. I felt great.. and .... Thu-No hot water again!!! Pilot out again!!! I phoned them. A guy named "Marco" seems the owner or manager said Oh your "GE" gas heater has bad reputation for the thermocouple... Come on, If you know that, why cant your tech checked the thermocouple on Mon to make sure it is normal before he left? Do not you know you can use meter to test? Fri-Another tech showed up and said that thermocouple is bad, he ordered replacement part through overnight shipment. call them once it arrives. I asked whether he has tracking #. the answer is 'NO'. CAN YOU GO TO HOMEDEPOT TO GET AN UNIVERSAL PART? Sat-no arrival. No hot water at home. Sun-no hot water. Next Mon-called them. They said" Oh, this part should arrive later today...call them when it arrives..." At 2:30 PM, my son went home and found the delivered part. I called them again and they arrange to be on site from 3:30-7:30 PM. I told them I was still working, PLEASE give me heads up so that I could leave my office. At 4:30 pm, my son called me saying a tech fixed and left even without a customer copy!!!! #@%#@$@^$@$^%%&@&%%@$^@$^@$@^&$@^&^$@^&^ Bottom line: lack professionalism and lack communication caused us live without hot water for 4 consecutive days! read more

Very happy with the service JT provided! Arrived on time, completed the job in a timely manner, cleaned up very well, and was professional. Will certainly be using Downey for my future needs! read more

After making an appointment with Downey Plumbing and Heating, a tech arrived a the time frame I was given. Friendly Tech name Marcos was able to look at our ancient heater and after some inspection/diagnostics concluded that it was our ancient thermostat that needed to be replaced. He even spoke with my husband over the phone to explain the issue. Prices are good and services was great. Highly Recommend. read more

I call for an appointment and when they told me they had a service call of $98 I said is only to light the pilot on the furnace she said that is the minimum and any work to be done it will be added to that . Well let me tell you do not work with this company,there are other ones that really want our service and do a good job. I call another company and for $40 they came light the pilot and check the furnace. read more

We had issues with some slow drains as well as needed a new garbage disposal installed. They were able to come out same day, fixed the slow drain issue temporarily. They suggested a way to fix it permanently and came back out about a week later to fix the pipe issue and install the garbage disposal. J.T. Came out both times and was very professional and helpful. Would definitely use the service again and would request JT if possible. read more

Worst decision I ever made to hire Downey plumbing I feel so bad for my self being fooled by Downey plumbing into wasting thousands of dollars in repairs.Does not take responsibility for work done read more

Update 10/31/15: Called for service again due to another back up and this time Guillermo came out. Felt bad as its a saturday and not to mention halloween. Guillermo was friendly, professional, courteous and super chill. These guys really know what they're doing and their level of work clearly shows this. They clearly got the proper training not just in their trade but in their customer service skills as well. Guillermo was awesome! Thanks guys. read more

Quick and professional help. JT was very friendly and even showed me a few things about plumbing. Arrived on time and finished quickly.

We have been using Downey Plumbing for many years and they have never let us down. We called today at 1:00 pm and they sent a service man to our home at 3:00 pm. Santiago was able to find the problem and have everything running smooth within an hour. We really appreciate their service and reasonable service charge. Lisa and Sara in Downey read more

Absolutely the best experience, really knowledgeable, the quote was spot on, let us know exactly what needed to be done. Chris and Jaun did a great job, really fast and very pleasant. Really happy I chose these guy to replace my water heater. read more

I received a call from Joe, the owner of Downey Plumbing, on 10/18 regarding the service I had previously received. He was very apologetic and even sent over two amazing plumbers, Josh and JC to take care of our problem free of charge! Because of Joe we have decided to continue using Downey Plumbing for all of our future plumbing, heating and AC needs. It is really nice to know that there are still companies who truly go out of their way to keep their customers satisfied. Thank you so much Joe, Josh and JC!!! We really appreciate it! read more

They took a day and one half to install a water heater and left a mess on floor, carpet, and walls. They caused a gas leak as well and had to shut off the gas to 8 townhomes. As a life long Downey resident I could not in good faith recommend them. They used to have a good reputation but things have changed. For my trouble I was given a $25 discount off of a $1300 installation bill. read more

Returning customer, I asked to speak to Katherine only because I remember how great of a service she provided the last time I called in. Sure enough I wasn't disappointed. She was able to send someone out right away. read more

Called them to look at AC unit for parents. Tyler and his partner (sorry dude, I didn't get your name) were quick, efficient, friendly, and they were able to explain what they were doing so that I could understand. I would go back any time. I only gave 4 instead of 5 because of scheduling snafus. read more

Have gotten quick responses at a reasonable prices.

They fixed the problem with my heater in a matter of minutes. (My heater was so unusual the technician took a picture of it to share with the rest of the staff.) Very competent service staff. read more

Tyler was great. Specializing service. Prompt. Diagnosed the problem. Will use a again . Definently! !

Great service replaced my heating igniter. I bit pricey but awesome customer service and great tech. Would give the full 5 five but again a bit pricy read more

The afternoon before, our water heater went out and we couldn't get the pilot light to come on. Now we've really had some "crackerjack characters called rooters or plumbers come out over the years, really gets old. The next morning, for some strong notion and thought, I called Downey plumbing heating & air conditioning. They showed up in twenty minutes to do a diagnostic overview of my heater. The heater water chamber was shot and about four items were below code. Frank and George came up with a recommended heater, and a permanent cure to get everything up to code and additional extended maintenance warranty to boot. Within afew minutes, my wife and myself were offered a quote that we both said yes to, with no discussion. Frank & George, took care of everything and that quote included hauling away the old heater and did a nice cleanup effort. These guys and their company are in sync with each other: very polite, well mannered, work habits showed a sign of professional training & skill for what they did for us, our home, they have earned our trust. For sure, we will be calling on you! read more

Downey Plumbing Heating & Air Conditioning - Plumbing Near Me - Downey, California

Thanks to Clay at Downey Plumbing for clearing a blocked drain for my mom. Clay was terrific. My parents and I have been calling Downey Plumbing for years and will continue to do so. read more

This is a company that does not know what they are doing? I have had the same tech come out 5 times for the same problem and everytime it is another BS excuse. Annoyed does not describe how I feel about this company. I have to look for another company to come out and clean up after them. The tech came to do a cleaning and left air conditioning unit not working. read more

Good guys. Came and fixed water heater at exactly the price I was quoted on the phone. I would recommend

Two Words "Amateur Plumbers" this kid had to return several days later to repair a water leak. My counters were damaged and they didn't seem to care either. It's a shame. This company was decent in the past years. I should've called Norwalk La Mirada plumbing. Instead I called Downey plumbing. Never again. To top it off they audacity to ask for a 5 star review on yelp. REALLY ?!!!! read more

Had a major backup right before Thanksgiving. Almost had a panic attack since I was hosting Thanksgiving dinner. Called Downey plumbing and Juan did an outstanding job fixing the problem. Great customer service! Felt like he was sincere and fair with his pricing. He was very professional, quick, and clean. Definitely recommend Juan! read more

We've been longtime customers of Downey Plumbing. If you want something done right this is the place. Recently had Erick out to our house for two separate issues. Not only did he complete the job correctly and in a timely and efficient manner but he's very courteous as well!! Thanks Downey! read more

Downey Plumbing was recommended by many of my friends and family for heating, air conditioning and plumbing needs. They were right, they were highly knowledgeable about everything and suggested that I do preventative maintenance so I would not be in an emergency situation paying more than I should. I have an emergency shut off valve now on my water heater and my pipes have been replaced with no more corroding being that they were such old pipes. I have not had anymore clogged drains since, no more back up coming out of my shower or bathtub. I can now be happy that my rental house is safe for my renters. read more

Had a water heater fail at one of my units and needed to be replaced quickly. The quoted me a fair price and came to do the job the same day. I think they were at the site within 2 hours of my call. They completed the job, made sure everything worked and walked me through the new water heater. Thanks guys Good service and fair prices.... hard to find! read more

They provided great service. They made arrangements to get to my home asap to fix up my clogged toilet and tub. I had to call for a follow up and they were here in within 30 mins. Thank you Ezekiel and Josh for such prompt service! I would definitely recommend this company to friends and family. read more

Thanks Joe, He sent out his best man Santiago and Art and solved the issue we had and then agreed to splitting the damages we incurred. It was nice to have something work out positively concerning service work where the customer has issues and the owner of the company want to make it right and it happens. Bad situation turns out ok. read more

Thank you for the amazing service of rebuilding my floor heater (Marcos), doing it rapidly and reasonably, explaining the type of future needs my home might need, and also checking out our wall heater and other plumbing concerns I asked you about. You did a superb job and were available for me to contact and to talk with you throughout the rebuild! Your company was in contact with me throughout the process giving me updates and making sure all I had asked about was being taken care. I am so happy with the genuine care of detail you provided in each phase of the process. You have a remarkably professional company. Again, thank you! read more

I called this place and asked to send someone who came in the past to my house and provided a fair service , woman on the phone took notes and agreed, then she sent someone else, I was very disappointed, and she called me and started to threat me, two days after I received an invoice for SERVICE and LABOR that actually was never performed, this people is so crooked, don't trust them, and be careful when you call this place!!!!! what a disgrace!!! read more

I was really happy with the customer service from Downey Plumbing service guys Jose and Alex they both are very knowledgeable and professional in the work they do. We also felt comfortable letting them in our home. Therefore Downey Plumbing will continue to be our first choice for service repair. read more

My floor furnace quit working. because a friend knew the previous owners of Downey Plumbing I called them. My house is a rental and I live 89 miles away so we set up a meeting time. Alex arrived right on time. He checked the furnace and said they would have to remove it and replace a few parts. Price was $900.00. I then paid the $79 service call charge. This would be deducted when work was done according to him. Because of some issues that needed to be taken care of it would be awhile before furnace could be worked on. I called a number of times asking for a written agreement on this finally taking to the owner Joe he did agree verbally to the agreement but still nothing in writing. The day Alex fixed the furnace my renters were having a problem with the bathtub draining so asked Alex to look at that. He said a piece from the stopper had fallen in so didn't have tools with to fix it. I finally had to call him. When he told me it would cost $725 to fix. I spoke with Joe the owner as I was also waiting for the invoice on the furnace. He asked me to pay by credit card but had big discussion on the original agreement of deducting the $79. Asked him to text me the invoice before I would pay. It took a revision before he did it correctly!! Decided at that point to find another plumber for the bath tub. It cost me $130 to have it fixed. DOWNEY plumbing is INCOMPETENT, UNCOMMUNICATIVE, DISHONEST and OVERPRICED. Will never use them again. Just read the response from Joe the owner of Downey plumbing and heating. When I talked to Joe after Alex told me what needed to be done and that the furnace would have to be removed he and I agreed upon $900 minus the $79 service call fee which I had already paid. Joe & Alex knew that there was a problem my renter had to take care of before they could do the job. When he said Alex checking The tub problem was done free that was only after they told me it would cost 700+ dollars to fix it. I said I would find someone else. read more

I called my insurance for assistance on my old water heater that was not working. The insurance company sent me Downey Plumbing. I immediately got a call with in one hour and was told a plumber could come between 11:30 and 2:30. Kevin the plumber called me and told be he was down the street. Kevin arrived with in the time frame and tried to fix the electrical portion of the water heater but the water heater still ended up leaking. Kevin said he would come the next day with a new water heater and advised me of what he was doing. The next morning Kevin came with a new water heater and professionally installed the heater. Kevin came clean, was nice and explained the entire process and when he was done he even showed me how to turn on and off the water heater. Kevin was careful and efficient and already had the parts ready to install the gas heater you could tell he knew what he was doing. I would recommend Downey Plumming. read more

I live in Carson, that being said plumber's are at our home at least two to three times a year. This time we were sent Downey Plumbing Heating & Air Conditioning, our technical was Jose. He was awesome. Jose came in would not stop looking for the problem until he found it in the wall. Jose got approval and repaired the broken pipe, he did it in record time and was professional. He was very knowledgeable of his work. He made sure his work area was clean inside and out. Thank You read more