Ms Pickles had another appointment for shots, itch. She took it like a champ! She loves Rebecca and…read moreall the nurses. I think she would come just to visit. Ano successful doctor visit! Yay

There are not enough positive things to say about this facility. The people who work here are in…read moreequal measure kind, upbeat and extremely knowledgeable. I met them when I was seeking compassionate palliative care for my chihuahua after receiving a serious cancer diagnosis for her along with difficult choices and a poor prognosis. Instead of palliative care, they provided life-saving care for her. Three years later, she is thriving and continues to be well-loved and cared for by the Wise and Wonderful staff. They are absolutely fantastic.

We had to put our beloved lab down. She had declined to the point where it was time for her to go…read more Saturday morning we called and scheduled an 8am appt that morning. Your entire staff was kind, compassionate and caring. They were most professional and responsive. We thank you for your service. You were amazing in how you helped us with this difficult situation

My sweet cat, Delilah, passed away last week, and although it was one of the hardest experiences…read moreI've ever gone through, I am incredibly grateful for the care and compassion we received at this hospital. When I arrived at the ER, Delilah was seen immediately and received medical attention right away. The team worked quickly to stabilize her, and throughout the entire process everyone was kind, respectful, and compassionate. A special thank you to Dr. Henry, who was wonderful during such a difficult time. She was honest, clear, and compassionate when explaining Delilah's condition and prognosis. She gave me her professional assessment while also supporting me through the heartbreaking decision to let Delilah go. Her kindness and empathy meant more to me than I can express. This was my first time visiting this hospital, as I had never needed emergency veterinary care before. Even though the circumstances were overwhelming and emotional, every staff member treated us with care and respect. I would not hesitate to return if I ever needed emergency care for my pets again, and I am even considering transferring the routine care of my other cat to this facility because of the exceptional experience we had and its convenient location close to home. Thank you to everyone who cared for Delilah and helped me through such a difficult goodbye.

Dr. Stephanie is a very caring, gentle and compassionate veterinarian. When our dog needed to…read morecross the Rainbow Bridge, having her come to the house helped make a very difficult day easier to say a gentle and painless goodbye to our fur baby. She thoroughly explained everything that would take place, and didn't rush the process, giving me quiet time with my dog as he drifted away to sleep. Highly recommend this very kind and caring doctor!!

Dr. Stephanie was great. She was upfront with all the costs. When it came time to say goodbye to…read moreour sweet Zoe, Dr. Stephanie was able to come out the next day. She was very professional and compassionate. She explained the process while being empathetic. I would definitely recommend Dr. Stephanie.

Been going there with dogs and cats for over 10 years and have had very satisfactory experiences…read morewith surgeries to claws.

Very upset about a recent experience here. I have taken my cat here for a year and really liked Dr…read moreRoss and his techs. Took my cat there twice recently for a problem. Was contacted by the vet assistant/ "office manager" , Louis, that I had been rude to the receptionist . He was unprofessional and very inapprorpate in how he handled this. He was aggressive, rude and never asked me for my recollection of said two occurrences. Not willing to listen when I tried to ask about it or suggest my rememberence. Was told this was now "in my file", and was basically on probation, like a schoolchild. I was never rude nor did I use profanity, which I was accused of. Don't understand why this happened. I do recall that the receptionist was annoyed that I called to change a "walk in " and I (politely) asked for an appointment. She acted inconvenienced. I still was not unkind. I responded to the office manager that I would find another vet for the future and he said " good". To add further insult, I then received an email that they were "terminating my services , due to inappropriate behavior etc etc". I told them I would not return - why did they need to send that to me ? He needs training regarding the proper way to handle situations like that In the future. I do not recommend their services.

Saying goodbye to my sweet Ollie at 18.5 years old was one of the hardest things I've ever faced…read more The team at Wine Country Veterinary Hospital met me with compassion, patience, and understanding every step of the way. I scheduled and canceled Ollie's euthanasia appointment four different times because I just wasn't ready, and they never once made me feel guilty or pressured. They even allowed me to arrive and then back out when I couldn't go through with it. That level of kindness and humanity is something I will never forget. When the time finally came, they gave Ollie such a peaceful, dignified passing, and gave me the space and support I needed. I also want pet owners to be aware that many veterinary clinics today are owned by VCA Animal Hospitals, which is part of Mars Corp. the same company behind well-known candy brands. Since that corporate takeover, many practices have become more expensive with vets and staff paid commissions on what procedures they sell! Wine Country Veterinary Hospital is independent and not owned by VCA/Mars, and it truly shows not only in their fair pricing, but in the genuine, heartfelt care they give. I am deeply grateful to have found a place that still puts compassion first. Thank you for helping me through one of the most painful moments of my life.

We took our cockatiel, who had a bad accident a few months ago and a beak deformation, to Wine…read moreCountry Vet because we had bad experiences with other "avian" vets. They listen to us and treated the bird well. They professionally trimmed his beak (several times now) and we always got the bird back in a relaxed state. At other places we got him back bleeding or in shock. Vet and techs really seems to care for the animals and so far we have not been pressured to constantly get a checkup with the beak trimming, like in many other places.

I've used them before in the past for my lizards, but I don't think I'm gonna take my animals…read moreanywhere else other than here now I took my dog and the customer service was beyond. Anything I expected. Everyone was so nice. The receptionist was super sweet and very patient. The amount of care they gave to my dog was phenomenal and they generally care about the animals you take there. I felt that all my questions were answered. And they took their time to talk to me. I didn't feel rushed and most importantly I felt like I got all my answers that I needed. All the staff was extremely sweet and very knowledgeable and very patient with my dog. I will definitely be back thank you so much.

I brought my 2 young guinea pigs in to establish care. From the front desk, to the tech, to the…read morevet, everyone was attentive and educated me regarding the care of a small animal.

We had to put our dog down and we had the most beautiful, peaceful experience. Dr. Lane was…read moreextremely empathetic and reassuring in the most difficult time. The entire team was thoughtful and kind. I would highly recommend Northtown Guardian Pet Hospital to everyone!

DON'T TAKE YOUR PET HERE ! I have been taking my aging dog…read morehere for awhile, have spent hundreds, if not thousands of dollars. I thought this place was great, kind of a money grab but aren't they all. My last scheduled visit with them was Thursday, the 11th for the 4th time, for an ear infection. Then on Saturday, my dog took an "unscheduled" turn for the worse, needing the last act of kindness, when I called them I was told they had no time, no appointments, that I should take her to the emergency vet, which I did, where they were able to administer the last act of kindness. This office just wants your money, they don't care about your pet just the $$$ ! I wouldn't give them any stars if I could.

I highly recommend Country Care Animal Clinic. I have 2…read moreelderly cats who I wasn't sure were ready to cross over and unable to take them into their clinic. Shilo Bath and her assistant came out to my house after 5 and gave both cats an exam. Shilo determined they weren't ready to say goodbye and made a few suggestions to their diet. The end result is I am happy to have every day with them and appreciate the kind and professional care from Shilo and her assistant. They are close in PENNGROVE!

An update from my previous review. Moving on, after leaving Country Care, my sweet kitty cat Abby…read morebecame a patient of Dr Dotti @ VCA Sequoia in Santa Rosa. During her initial exam, I was asked about her medical history. I told her about Shilo @ CC giving me the diagnosis of Crystals causing Abby's weight gain which led to food changes and follow-up visits checking her weight with no help. Anyway, Dr Dotti was shocked and told me "Crystals are in the bladder and have nothing to do with weight gain!" Furthermore she exclaimed in no uncertain terms, "Shilo had NO right to give you that diagnosis since she is not a doctor!" Knowing she and Dr Wood are a team, I knew he had to approve and told her so. Dr, Dotti just shook her head. Moving on, I decided to leave VCA Sequoia this morning due to lack of trust and communication once again! As I move forward, I hope to find a kind and honest Vet to care for my Abby who just turned 14.

Montecito Veterinary Center took such good care of our dog Kevin. This vet reminded us of vets from…read moreback in the day which we really liked. That's hard to find these days. We've taken him there twice now and I can tell that they really care about animals. Sarina was very kind and friendly and Dr Diehl has such a kind and calm demeanor. Kevin normally is quite nervous being at the vet but when I brought him here he was laying down calmly on the vets table and when Dr Diehl came in he continued to lay calmly on the table. That impressed me. Dr Diehl did a great job on Kevin's teeth. He's recovering well and now has beautiful white teeth. Thank you very much for caring for my boy!

After over ten years I was suddenly dumped as a client without even the decency to provide a refill…read morefor my dogs heart medicine. Because a front office person has a power trip. It's ok, I should have left after the adenoma removal, and certainly after the brutal blood draw from his jugular vein coupled with the first appearance of ringworm ( not their fault, they say). I believe my elderly, house dog who only goes out to the yard just got a second ringworm infection there, and of course, they deny it. However they can't deny the results of a simple adenoma removal surger, or this swollen julgular vein from a chem panel draw. It got worse, not better, until the vet prescribed antibiotics. Their attitude is 'prove it'. You've been warned.

Brought my dog here after reading the positive reviews. So glad that I did. The receptionist and…read morestaff were very friendly. The facility is very clean. They seem very organized. My dog fell in bn love with Dr. Capurro. She explained things clearly. I don't know much of my dog's history since she was adopted and I wanted for the Vet to see her while my dog is healthy to set a level of what she is like. I felt that the the Vet listened to my concerns and answered my questions, there is ample seating and a responsive staff when I called for an appointment.

The vets are really sweet or at least my experience with the doctors, but most of my experience…read morewith the receptionist is the same very snarky and unfortunately, those type of interactions either make or break relationships. Sucks that's the closest vet to me but I may be looking into any vet who handles customer service with professionalism rather than sarcasm. I don't want the service to trickle into how my dogs treated. I spoke to an older helpful lady but the woman Kaylee who was rude to begin with acted sad and it's funny because it was completely different energy over the phone and in person last time.