Todd was very helpful, honest, and knowledgeable! He showed me a cheaper workaround and didn't charge me

This time around my kitchen sink was beyond plugged! They showed up very quickly and did excellent work to snake and hydro jet. Thanks again. Best plumbers in the universe! read more

I would give them 10 stars if I could. I've used them many times, they are prompt, fair, informative. Good prices. Nice guys. I have NEVER had a problem with them. I'll never use another plumber again! Todd is the man. read more

There was a leak in the backyard faucet. It just kept getting bigger. I called Todd and he responded right away. He gave me a quote after I sent him pictures. It was very reasonable. He told me he could come out in the afternoon which was perfect. Him and his assistant came. I was worried because the faucet was old. But they took great care in removing the old one. He put a brand new one on and it works great. I will definitely call him again. He was so nice to work with. read more

My tub and toilet were clogged. Within an hour of calling, Todd was at my doorstep. My old house does not have the sewer cleanout on the ground. He had to go to the rooftop to access the sewer pipe. It turned out that tree roots had infiltrated the pipes and caused the clog. After solving the clog issue, I made another appointment with Todd to install a sewer cleanout for future convenience. Throughout the process, he used a camera to show me exactly where the roots were causing the issue, which was both informative and reassuring. Todd finished the job on time, and I was impressed with how thoroughly he cleaned up afterward. His professionalism and efficiency are top-notch. Thank you, Todd, for a job well done! read more

Tod came to my home on 1/1/2025. He showed up in the morning, checked the sewer problem. After I agreed on the price, he did the flush for the sewer line from the house to the street and Problem got solved. read more

Call today at 2pm while my friend refer them to us. We had a kitchen pipe clogged and reflux to our master bath tub. It is like a black slimy black pool piled up last night and took forever to clean up. And we had someone else came over for snake head once last year. But their job skill wasn't as great. Tu came within 10 mins and we show him the problem area... He immediately told us the major problem and would really hand by hand told us where to avoid, which part need to watch out and after 30 mins, problem fixed. He used a machine snake head instead of the hand-held one like last time... We really appreciate the prompt service with such detail telling us what to aware, avoid and watch out in future. Highly recommend!! They do accept venmo, zelle, paypal and others. It's such convenient way for us. Who keep much cash these days, right ?! xD Thanks again. And we definitely will recommend them to my other friends who need their service! read more

Alright, I was away and any issue occurred. My wife asked me to call a rooter, so I did. Todd showed up the next day and figured out the issue quickly, he explained clearly to my wife what is the issue and how to fix it. Since the issue was really operating than hardware issue, he didn't charge us anything. He told us the toilet is a bit old and when we are ready we can call him back and he will replace it. Overall we feel he is honest and super nice to deal with. Big recommend and will definitely add him to favor handyman list read more

Good, fast and friendly service. We called yesterday evening and Tod came by this morning to help us unclog our garage/kitchen sink water line. Thank you! read more

I reported my issue around 5pm Monday then Todd contacted me in 30mins and said he can come to check on 7pm. After he checked the issue he started the work and helped to find out the leakage point very quickly. I am so glad to work with him. He quickly response and be very responsible for what he promised. Thank you! read more

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Todd N and his team are excellent to work with. I've called for various jobs a few times now. I've always received a return call within minutes and was able to get same day or next day help! Great advice, great work and competitive low pricing. Thank you for your awesome help today! Sorry last pic of the repair is blurry! read more

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Todd responded quickly and gave me a reasonable quote and price for unclogging our main line. He was able to come by to fix the issue fast, even though it was 7 pm. We'll definitely hit up Todd again! Thanks! read more

Todd did great job fixing our drain using hydro jetting. We tried snake before but only last several months

Great service technician was very knowledgeable, definitely recommend to others best in town fast and reliable and best prices.

Drain Rooter did a great job at my home. I had a water hammer and a corroded main shut off. Todd was very responsive to my messages and was able to send out a tech the next morning even though I messaged at 7pm. Tu arrived on time and did a very thorough assessment including going into the crawl space. He wasn't able to secure the pipe causing the noise but was able to do a great job on the main shut off and placed a pressure regulator. He turned down the water pressure slightly to reduce the water hammer. Overall, great job and I be going back to them for my next repair. read more

Drain Rooter - After: New shut off valve and pressure regulator - Plumbing Near Me

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Contacted through yelp for a blocked washer drain late in the evening and we had a person come the next morning for a feee quote. Decided to go with then after the issue was identified and the pricing was given. The drain unblocking was quick. Pricing was very reasonable compared to other quotes received. read more

We first called him because our kitchen sink was clogged, and we didn't know what to do and who to call. Todd answered our project request and came quick. He got the job done and taught us how to prevent clogs in the future. Update: we called him again because our shower facet was leaking. Again, he arrived fast and got the job done! All in all, this review was overdue, but we finally got around to giving this awesome business the review they deserve!! Thank you so much, Todd!! read more

What can I say? I had a toilet that needed to be repaired and sent out a quote request over Yelp around 7:30 pm. Todd was one of the first to reply and his quote was competitive. He agreed to come out at 9 AM. He arrived 15 minutes early and completed the repair in less than 20 minutes. His work has a 3 month warranty, which gives me the confidence in the repair. The next time I need help with a plumbing issue, I'm calling Todd first. read more

You can't go wrong with Todd!! We had a back up from our main pipe from the street into our house that caused an over flow in our downstair bathroom the night before July 4th. That night I was searching Yelp and came across Drain Rooter and with this many positive review, I figure I give him a try. Next morning I contact Todd at 7:30am and he arrived promptly by 8am. As soon as Todd arrive, I told him about the issue I was having and he knew exactly what was the cause and where to go to resolve the clogged issue. He knew that my house had a two way drain opening and went directly there and as soon as he open up the top lid we can both see the clogged. He snake out the clog and afterward feed his camera down the pipes to show me that the pipes were clear all the way from the two way to the streets and also from the two way back into the house. I thought I had to cancel my July 4th plans to get this clogged issued resolved but overall he totally saved the day. I highly recommend going with Drain Rooter Service. - Todd was very responsive and shows up promptly on time. - Very knowledgeable of the issue and how to resolve it. Previous plumbing company was not knowledgeable and try to sell me a 2way drain job for $7K. - Todd put in the extra efforts to show the customer that the job was done right and that there are no further clogs in the pipes. - Reasonable price for the job done. read more

My kitchen sink was clogged, and Todd came to the rescue. He responded quickly and arrived within 20 minutes of scheduling. In less than 45 minutes, he diagnosed the issue, removed the P-trap and cleared to clog. He was professional and courteous. read more

Todd was able to come by within an hour of me calling him and unclogged my main sewer line and got my house drains working again. While he was here he promptly addressed another pipe leak we had and he also let me know that the city can do the sewer clean out in the future free of charge! Thanks Todd for the fast response and service, we will definitely be using your services for our future plumbing needs! read more

Quick response and very easy to schedule appointments. Was able to fix my plumbing issue in hours

Super quick diagnosis and fix. Super happy! Arrived in time and explained the issue right away.

They were very quick to respond. They were very knowledgeable with our situation. We had a clogged sink and a leak in our kitchen sink. He fixed everything in a timely manner read more

They've received 5 stars from over 3 hundred of us yelpers for a reason.... Todd (owner) responded immediately and spent the time needed to determine our kitchen leak problem.... I had to insist on paying a fair price for his time.... They are on the top of my list for any future plumbing needs!!! problems!!! read more

Came to my rescue again on a Saturday. This company is fantastic. Reasonable and does excellent work. I can not recommend more highly.

I called Todd at 5:30 pm on Saturday and he responded right away. He showed up to check the leak problem on Sunday morning. Todd is responsive and really easy to work with. He explained what was going on and answered all our questions. We will definitely recommend Todd and his business. read more

Absolutely the best you will find in the business. My family has used them for years. Honest, reliable and timely! They come when they say they will, they do what they say they will. 1,000x recommended read more

Experienced a sudden water leak from a hose out front. Todd responded immediately to my call & said he could do it! When he arrived, he was able to troubleshoot the problem and describe what was really going on (there was no leak). Thank you Todd! My new plumber for sure!! read more

Sunday evening at 7:00pm, main line to sewer is backed up. By 7:50 pm, Todd has answered my call, reached my house and cleared out the blockage. He said that an experienced plumber knows what to do and boy did he prove it true. Excellent service. I could not be more relived and happier. He will be the only I call when I have plumbing problems in the future. read more

I had a clogged kitchen sink and contacted Drain Rooter Service. They were quick to respond and have someone come out. The problem was just years of build up in my drains. The technician was luckily able to get it unclogged with a snake drain and gave recommendations to avoid the same issue. Excellent service and quick response! read more

Super unprofessional. Seems like the plumber just wants money and does not care if problem is actually solved or not. I called him 15 days ago to inspect and fix a bathroom clog. He came a ran a snake for 2-3 minutes and the water started draining. He asked for a higher than normal fee, and I gave it without argument as he responded promptly to my call and came immediately. I left for a 2 week vacation next morning and on return found the bathroom drain was still getting clogged. I sent a message to him but he did not respond. I tried again the next day and he picked up the phone. Now here is where his unprofessional behavior starts. He blamed me that I might have thrown something in the toilet to cause the clog. I explain that no one was home and that the snake cleaning he did 2 weeks did not seem to have cleared the clog. Even after my clear explanation he kept telling me that I should have done something wrong. Instead of coming over and looking at the problem this guys asks for more money upfront. I am not sure why someone would ask for more money upfront without checking if their prior work was done correctly or not. This did not seem honest to me. I decided to get a snake from homedepot and run it myself. I ran the snake thoroughly and was able to extract roots from the pipe around 10-15 ft mark. See the pictures. There probably was more that got flushed out. Stay away from this company if you are seeking honest and genuine service. I would rather find someone who is honest and do the right thing. read more

Needed someone to snake my bathroom sink. Todd was quick and responsive. The Technician was assigned and met me at my place quickly. He quickly assessed the issue and fixed the problem. He also left my sink in pristine condition. Will definitely recommend and hire for any other plumbing issues that come up in the future! Plus they have a 30 day warranty! read more

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Really quick, the quality was amazing, and really good customer service, thank you! Same day that I called them I got a quick service and with best quality and for a fair price! Thank you! read more

We had a master bathroom that had the drain back up twice - both coincidentally during the heavy rains in California. The first time it happened we had another plumber come by and they tried snaking through the vent but they were unsuccessful after multiple attempts (and a few hours of work). They recommended a flush through the cleanout which was under the house for this portion of the line. However, their equipment was too big to fit through the crawlspace entrance - we would need to repipe the sewer lines to have the cleanout exposed outside (prob close to $2K). Luckily for us, the problem went away during this time and we had been using the bathroom without issues for a whole year since. Recently (almost a year later), the problem came back when we ran the washer. I had Todd come and check it out. He ended up hydro jetting through the vent stack and the problem was fixed in less than an hour. Done! So far so good. read more

We have been used Todd and his team twice so far and they help us to fix our kitchen sink and also washer water pipe. They respond fast and the technician came quickly. No extra charge for diagnose the promble, and give opions to solve the promble with reasontable price. Very importan is most of the job could be done at the same day!! Glad to find them on Yelp. read more

I had a badly clogged kitchen sink and called late on a Friday morning. I briefly described my problem and was told if I text him my address, he'd send someone out right away. I did so and figured I'd be waiting around a few hours. I asked for an ETA and was told 30 minutes - and I live in Morgan Hill! Tu showed up 30 minutes later. Tu was professional and polite. He removed his shoes, wore a mask, looked for the best way to approach my problem, explained what he would do, verbally quoted me the cost, proceeded with the work after getting my approval, after clearing the clog he tested his work several times and in different ways, checked for leaks, thoroughly cleaned up after himself, and was done in under an hour. WOW. read more

Todd responded very fast to my inquiry. He is a nice and reasonable person. He insisted to wait till the dishwasher finished the whole cycle (55mins), and make sure everything has done properly. read more

We had a clogged drain, and they were able to come out within an hour. Todd did a fast, effective job, and he didn't try to up-sell us on other work that we could have gotten done. read more

Tu visited to repair a leaky bathtub spout which was proving to be difficult because it was very old. But he did so patiently, persistently, and professionally. Fortunately, he was able to find a replacement valve close by and had everything up and running again in a short time. I really like the way this company's team works! Thanks very much! read more