Tu visited to repair a leaky bathtub spout which was proving to be difficult because it was very old. But he did so patiently, persistently, and professionally. Fortunately, he was able to find a replacement valve close by and had everything up and running again in a short time. I really like the way this company's team works! Thanks very much! read more

I had a badly clogged kitchen sink and called late on a Friday morning. I briefly described my problem and was told if I text him my address, he'd send someone out right away. I did so and figured I'd be waiting around a few hours. I asked for an ETA and was told 30 minutes - and I live in Morgan Hill! Tu showed up 30 minutes later. Tu was professional and polite. He removed his shoes, wore a mask, looked for the best way to approach my problem, explained what he would do, verbally quoted me the cost, proceeded with the work after getting my approval, after clearing the clog he tested his work several times and in different ways, checked for leaks, thoroughly cleaned up after himself, and was done in under an hour. WOW. read more

Labor Day. Kids' bathtub clogged. Prompt arrival at set time. Friendly and fast. Also showed me what I did wrong in trying to snake it myself- appreciate it. Price was great considering holiday snd short notice. read more

Yesterday morning I noticed a leak in our kitchen sink and I noticed the garbage disposal is leaking. I tried to open it but it was completely rusted and there was no way to open it. I searched Yelp and requested for service from multiple plumbers. Tedd got back to me in a few minutes and he arrange to check our kitchen before 10am. He showed up at our house with a mask on face. He was completely complying with social distancing guidelines. He then checked the sink and his diagnosis was to replace the garbage disposer. He offered to pick up one from plumbing supply store and since I had no time to make shopping for the garbage disposal, accepted immediately. He offered a fair price for this job. He got the garbage disposal and came back in an hour. He had to use a big saw to cut the garbage disposal unit and did a fine job installing the new one. He was very professional and gave us good advices how to maintain the pipes and dishwasher drains. I enjoyed using his service and I highly recommend him for any plumbing job. read more

Drain Rooter - Todd is replacing the garbage disposal - Plumbing Near Me

Todd responded very fast to my inquiry. He is a nice and reasonable person. He insisted to wait till the dishwasher finished the whole cycle (55mins), and make sure everything has done properly. read more

Had a bathtub plug up. I tried to auger it myself and was unsuccessful. First company showed up, the tech took some pictures, called his boss and they immediate said they wanted $700+ to take the whole thing out and open up ceilings. Called drain rooter, they were here thirty minutes later, snaked it, and cleared it hopefully). 30 day warranty so hoping it stays fixed for all the kids baths! Appreciate their help and fast service! read more

We found out that our bathroom sink is completely clogged on Friday night. I sent out a request for service on Saturday morning and Todd was the first one to respond. He was able to come in within a couple of hours. Todd is very professional and he provided the estimated cost upfront. Unfortunately the issue was very complicated due to a back-to-back sink layout plus old metal drain pipes, he tried his best to fix the drain issue but it didn't work out in the end. I appreciate what he was able to do in a short period of time. I was going to pay him regardless, but he refused to accept any payment. These days it's rare to find someone professional and honest like him. I will definitely reach out to him again if I have another plumbing issue in the future. read more

We had a clogged drain, and they were able to come out within an hour. Todd did a fast, effective job, and he didn't try to up-sell us on other work that we could have gotten done. read more

My garbage disposal suddenly stopped working and my kitchen sink was clogged. It was 6:30pm on a Monday, and I tried calling several places that said they were already closed. When I called Drain Rooter, Todd answered right away and was at my home within 1 hour. He was very knowledgeable, honest, and efficient. From the time I called him to completion of the job, was probably about 1.5 hrs at most. He was actually able to fix my disposal and save me some money as well. And his rates are very reasonable. I have posted his card in my kitchen so I know who to call any time I need an excellent plumber right away. A few weeks later, I called Todd again when my garbage disposal finally stopped working for good. He sent a person (Tu) who arrived within 30 minutes. Tu replaced the garbage disposal and did an excellent job. From the time I called to replacement of my disposal probably took about 1 hour. I am very happy with their service, and will be the only plumbers I use in the future. They are very efficient, professional, and trustworthy! read more

I requested the leaking sink at night and a technician showed up the next morning replaced a new kitchen faucet for me within three hours read more

Drain Rooter - Plumbing Near Me

This was a perfect experience! Called at 7:49 AM and Todd arrived at 8:23 AM! We had a backed up toilet and he made quick work of it. Awesome plumber that clearly knows his stuff. Highly recommend Drain Rooter Service! read more

Great all-round service. Todd was courteous and gave me a great quote. My main pipe was blocked up and needed a roof snake. Other plumbers quoted me at twice the cost. Todd arrived within 20 minutes of calling, investigated the problem, and then completed the pipe cleaning within 30 minutes. I'll definitely call him again for other drain and sewage problems. read more

They came by to fix a blocked sink and charged me $$$ for a 15 min air-jet clearing job. They are the experts and they have the tools - so I was fine with the expensive price. They also said they have 30 day warranty, which was great! But when the sink p-trap started leaking they came back and charged me more $$$ to replace it. That was the root cause of the problem! I shouldn't have had to pay them a second time given the 30 day warranty. read more

I contacted Todd about my kitchen drain and he was available to come out within an hour! He hydrojetted the drain and cleaned all out. After he left, we noticed another issue and he came right back and took care of it for us. Outstanding service! I will definitely reach out to him with any future plumbing needs. read more

Contacted Todd and he came on time which was great. It allowed me to keep my work meeting. He was professional, and didn't have any issues accessing the crawl space which wasn't as easy, coming from the outside, and a hill-side. I met Todd a year ago, and he came out to clear a drain for me, and helped save the day since we had party the next day. Good, honest, and dependable. I saved his number and have referred to friends and family read more

Drain Rooter - Plumbing Near Me

Thank you for your fast turn around time to get our main unclogged out front. Communication was great, he was at property within a hour, great recommendations. I will use again. read more

Todd did an amazing job repairing an old, rusted galvanized pipe. While many other plumbers I consulted did not have the tools or know-how to deal with my situation, Todd knew exactly what to do and had all the right tools to repair the broken pipe. I highly recommend Todd For challenging repair jobs. read more

Todd, Tu and another coworker came out to investigate a horrid (non sewer) smell that would come and go as we used hot water. Another plumbing company had come and didn't discover the problem. Todd and his team went into our crawl space (not an easy or fun thing to do) and discovered a huge leak that had been pooling up sink and shower water for at least a month. The guys came back the very next day to put in new drain pipes and soak up the horrid smelling standing water with bags and bags of soil- which required them to shimmy themselves under the house multiple time with multiple huge bags. The leak is fixed and that horrible smell is gone. These guys are such hard workers, ethical, respectful, thorough and we recommend them fully! read more

Great service, attention, good value and flexibility. They answered my questions when I was evaluating vendors to relocate the sewer register. Provided a fair estimate and finished the job satisfactorily. We actually took advantage of their presence and hired them to replace a water heater with a powered vent that was nearing its useful life. Again, a fair estimate and excellent flexibility and scheduling. They used their contacts and got ahold of the new water heater the same day. Job completed successfully. I would hire them again. read more

Todd saved us- toilet started overflowing at 5:30 on a Friday night- he was here in about 20 minutes, removed the toilet and snaked the drain. Was very communicative and professional. Was $550 because he had to remove and reseat the toiled since the clog was between the house and the cleanout, and took a bit of snaking- lots of roots in the pipe even tho no trees by the cleanout. read more

Todd came over on an emergency call and took care of clogged sewer line. he seems like a nice and reasonable guy. I will definitely reach out to him again whenever we need help. read more

Very professional and very quick response time. Quoted me a price to unclog my main drain line and here is a picture of what he found. Outstanding service. Thank you read more

Drain Rooter - What he took out of my main drain line. - Plumbing Near Me

Todd and his partner answered to a Yelp quote request that I submitted online. His response was quick and knew exactly what I needed when I sent him a photo. Quoted price was reasonable as well. He was able to come out the next morning to address a p-trap replacement for my bathroom sink. He scheduled me for 9:00 AM and showed up early to get the job done. So professional and knowledgeable. I will be calling for his services in the future. Quick. Thorough. Honest. Reliable. Highly recommend. read more

The service requested was super easy and quick! my mom called roto rooter and they wanted to charge her over $1k just to take my toilet off and then wanted to keep charging her for things. I called Todd at Drain Rooter Service and he came over in 30 minutes and fixed the issue from the roof and just left. He was so fast and courteous - even took his shoes off when entering the house. The value for the quality is amazing - will be using his services again! read more

Todd did a great job. We had a backup for one of our bathrooms and he used his camera to diagnose the problem and then he promptly unblocked the clog. Then he used his camera again to find the source of the problem and it seems that the root cause has something to do with a new cleanout that my contractor recently installed. Thanks for going the extra mile for us. read more

Drain Rooter - Plumbing Near Me

Todd was very quick to reply to my Yelp request for quote, within just a few minutes and he also had a very reasonable quote from the very get-go. Amazingly, he had availability the same day and was able to show up within an hour or so. Todd was very friendly, personable, and conscious about removing his shoes before entering my home. I cannot recommend Todd highly enough for you to his professionalism pricing and also quality of work. read more

Drain Rooter - After install. Todd let me know about the hole that would be there before he did the work. I will get a plug from Home Depot. - Plumbing Near Me

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Todd came and fixed a garage sink clog problem that our handyman couldn't fix the day before (lol). Check out the picture. He has got lots of tools. He climbed on top of our roof and in 30 mins fixed the clog issue. Gave us a discount (didn't charge us extra for the water jet even though he quoted us the snake) because he is a nice guy. On time. Fixes the problem correctly and *right away*. Communicates well. Responsive. Hardworking. I recommend Todd (and his partners) to anyone. read more

Drain Rooter - Garage sink that shares drain with two other washers and kitchen. - Plumbing Near Me

Todd is awesome! I called him yesterday about my clogged shower (the water was going down very slowly) that I tried to snake myself but did not work. I asked Todd if he would be able to stop by (today) at 9am and he said sure thing! Today - Todd showed up a little before 8:30am and I can appreciate someone who is early! He snaked my bathtub and told me what was wrong in the process. After a few mins, he unclogged my shower and my bathtub was working like it should!! His price is reasonable, he is prompt, very friendly, and he did a great job on helping me. I HIGHLY RECOMMEND HIM TO ANYONE IN NEED OF PLUMBING HELP! read more

Local business - good communication, quick response. Fixed clog quickly and price was what I expected.

I have used Drain Rooter Service three times. Two times for clogs and one time to get clean out installed outside. I am extremely satisfied with communication, workmanship, and the reasonable pricing. Thank you! read more

Todd fast and expertise was top notch and Tu was amazing in 100% customer satosfaction!!!! These are 1000% dedicates to customer Needs and overall Satisvaction!!! read more

Professional and courteous. Our new go to plumbers! My washing machine was back flowing into the garage. I called just to have my pipe snaked. Hong asked to check kitchen and did trouble shooting to see what was the real issue. Turns out my pipe was not clogged, so he told me I did not need his service. Just needed to adjust the washer pipe. 5 stars for honesty and integrity. Hire them! You won't regret it. read more

We used Todd again recently. As before, they were very quick in replying and setting a time to come to our house to clear a clogged sewer line. He told me the cost ahead of time and made sure the line was cleared before he left. I recommend Drain Rooter Service! read more

I would highly recommend this business. We needed a water faucet replaced, I contacted Drain rooter at 10:22am, received a response quickly, and 20 minutes later a technician showed up. The entire job was completed within an hour. They were professional, responsive, and covid friendly. read more

Sent a request through Yelp for service and the owner responded super quickly. Tu (technician) was sent out within an hour. Tu was friendly, efficient, knowledgeable... and fixed our issue. I will definitely call Drain Rooter Service for future plumbing needs! read more

Called and Todd arrived quickly. And it was at the end of a very hot day. Our kitchen sink had backed up and my efforts were no help. Todd came in and with up to date equipment and lots of experience, figured out the problem. It was an under-the sink problem. It took lots of work but Todd did an excellent job. He was clean, efficient and pleasant. I would strongly recommend him. read more

I had a sewer line blockage on a Sunday afternoon. I contacted Drain Rooter via Yelp and got a response in about 15 mins and was able to schedule an appt first thing the next day, Mon morning. Todd showed up a half hour early and was able to clear the blockage in about half an hour. He was kind enough to provide a video service, free of charge, after clearing the blockage to see if there were any further issues to the sewer line. We saw an issue regarding the the clay pipe connection from the street sewer line to the house cast iron sewer line which would probably cause another blockage if not resolved. read more

Fantastic service. Requested at around 5 pm and accommodated my request immediately. He found the root cause and cleaned the main sewer line. After cleaning the main sewer line, he also placed a camera probe and showed the entire main line and walked me through the cause for the clog in the main sewer line. Reasonable pricing and great quality of work. read more

Problem I called them about got fixed plus they found a secondary leak and when I saw it I was especially grateful because it was a new drip coming from a toilet under the house. Now it's all fixed. Thank you so much. read more

We are incredibly appreciative of Todd's excellent work. We had a sink drain that was leaking, and Todd came out incredibly quickly. His quote was *extremely reasonable*, and it turned out to be a lot of work to replace our sink drain and piping, as it was all fused on. Todd also looked at some other plumbing issues we had and explained what was going on. It is hard to find a plumber that is prompt, reasonably priced, and straightforward -- Todd is it. He is now our go-to- plumber -- and I highly recommend. read more