I went to the Irvine location a few weeks ago for a blowout to help make my hair easier for a hairstylist to style for a wedding I was in. I was sooo nervous going in as I've never had a blowout before and I was unsure if the stylist would know how to handle my hair. I ended up having the most amazing stylist names Fati who made me feel comfortable, asked my input and did an amazing job. I haven't been feeling the most confident and was leaving for a trip so I figured I would give drybar another shot. I scheduled for the night before I leave, aka last Tuesday night. Fati didn't work that day but I figured because she does such a good job other stylists would do the same. I knew something was wrong the minute the stylist tried ro brush my hair dry. I am half black and have hair between 3c and 3b. You can't brush out my hair dry. She then gave up and took me to get my hair washed. After the wash she began to blow dry. She yanked my head repeatedly and attempted to dry huge sections. At the point she began straightening, my roots were still wet and not even slightly straight. Instead of beginning at the bottom of my hair and working her way up, she straightened huge pieces without even touching the roots. My hair left a frizzy mess and I was so verwhelming embarrassed. As it was clear she had no idea what she was doing coupled with the fact that she was the only person in the salon I paid the full amount plus tip. It was obvious she was trying her best and did not have a clue what to do. Telling her anything wouldn't have helped she wouldn't have been able to fix anything. I saw myself in the mirror and was horrified. While walking through target I caught a glimpse of myself in a mirror and had to run to my car. I had a mental breakdown and cried all the way home. I was leaving the next day, had to work and also had to pack and instead I had to go home and spend an hour trying to fix my hair. I wasted $70 and still had to do my own hair. If you only have 1 stylist in a salon who can do black hair, please either let us know or stop advertising black women in your ads. Please have the decency to spare us the horror and embarrassment that comes from having someone do your hair and leave you an absolute mess. I am mortified. I am embarrassed and I'm sad. I had such a great first experience and now that's all been over shadowed by this traumatic experience. I was excited to see people that look like me on your Instagram but there is an obvious disconnect between the training of your stylists and what you advertise your abilities to be. Even more frustrating I emailed corporate only to receive a response that had nothing to do with what I had let them know. I will be disputing the transaction as no one has gotten back to me and I will not pay for a service as poor as this one. Update: manager of the Irvine location gave me a call. Said I could not receive my money back but she would make a note in my file to only book me with certain stylists. Then proceeded to say all stylists are trained with all types of texture. So if they're all trained the same why can I only be booked with certain stylists? Once again would love a call from someone who can explain the discrepancy behind this. read more

Always greeted with a warm welcome! They make great coffee. The stylist her are talented. I come every week and they know me by name. When I first came I was a little hesitant due to always going to the Fashion Island location. They took that away!! I love trying new styles and Ashley and Tara are always up for it! Voice your needs and the stylist will take care of you. Thank you Irvine. read more

The two stars are me being generous because my first experience, the stylist did great. This time it wasn't. They claimed it wasn't there responsibility to send out a reminder of the time you booked and unfortunately I couldn't find where I wrote down the time and date on my calendar, but they make sure to charge your card full price even if you go in a bit late and sit there and wait for someone. Good luck charging my card because I'm calling for a dispute and canceling it. I'm never coming back read more

This was the first time I ever had a blowout from someone other than my hairstylist and I am really glad I gave it a try. Firstly, everyone is super nice. The space is really clean and nice. As far as the actual blowout, I will say that it wasn't worth the amount I paid (about $65 with tip). The hairstylist was really nice and bubbly. I picked the blowout style I wanted based on their menu. Ahead of getting started I also explained that my layers seemed shower that in their menu pictures so to let me know in advance if what I wanted could not be done. The stylist said it was fine and could make it work. Well, I was sitting at a chair that didn't have a mirror in front of it so I didn't quite see until towards the end that I was a big curly mess which wasn't anything like the picture. Based on the horror on my face the stylist could see I was less than thrilled; she remained positive and loosed up the curls which took up some more time. The blowout turned okay but I kind of wish I hadn't wasted the time or money. I think i'd give it another try. If I were to do it again I would 1) ask if there are any unscented Drybar products. Everything Drybar that was used on me had such a super strong floral fragrance and it really gave me a headache. And 2) I would probably see how they would do with just a regular/straight blowout. read more

I moved to the oc about a year ago and left my old stylist who would blowout my hair perfectly. At first, I loved dry bar. I love the ease of making an appointment on the app and multiple locations in the area. However my last few blowouts have been increasingly worst. So bad that I thought the texture of my hair was changing because every time I leave dry bar my hair feels so frizzy and the curls have been falling within a day (usually they last a week). I rely on Drybar so it's hard to give up but I feel disappointed every time. Lately I've been asking for just flat iron but even that still comes out puffy. I visited my old hairdresser and my hair came out sleek and shiny so I know the texture of my hair hasn't changed. I feel like the the stylists are afraid to go up on the heat resulting in frizzy hair ! I'm so sad but I don't think the products do well with my hair. I will need to breakup with dry bar! read more

Wow! Wow! wow!!! So you trust them with your credit card, you confirm your appt by text and through email. You book 2 weeks ahead because you have an event!!! Well, my appt was at 1 I arrived to spectrum on a sunday at 1:05, by the time I found parking I was there at 1:14!!! Apparently she knew it was me running late and she said sorry but you are late and you passed the grace period of 15 min!!!!!!! Really????What?? I was in a rush to go find another place so I left, to find out that they took 20$ fee for NO SHOW!!!!! Well who do you think you are!!! Only one answer! Rip offs! read more

This Drybar location has terrible customer service. I've had multiple poor experiences here and today was the final straw. I booked a dry style since my hair was already washed and dry. After the stylist Lupita took my hair out of the ponytail, she told me she wouldn't be able to do my hair because of time constraints, after STARTING MY APPOINTMENT LATE. The manger then came over with an attitude and said it wasn't anything she could do. Awful!Total waste of time. Choose a different location to save a headache. read more

They pulling my scalp hard and rush. After I go back home I found my scalp were painful. The second day still painful when I touch it, I think it was swell. It's sooo awful experience there!!! read more

Drybar - Irvine - Blow Dry/Out Services Near Me - Irvine, California

This is the worst place. The stylists are inexperienced and damage your hair and do a terrible job.

Went here yesterday to have my hair done for my maternity shoot and I left feeling extremely happy with how my hair came out. I wish I could remember the name of the woman who did my hair but she was super sweet and had great customer service. I will definitely be recommending this place to other friends of mine. read more

Drybar - Irvine - Blow Dry/Out Services Near Me - Irvine, California

Kinda bummed about this experience not only was the lady hurting and pulling my hair at the wash bowl she didn't scrub under my head and when she dried my hair she directly put so much heat touching my hair when it was all finished I could see the strands of my hair bending different directions from burning my hair with the dryer I told her to please be gentle because I have bleach blonde hair and when I was all done my hair looked and felt like straw couldn't put my fingers through it. Not professional and didn't have any care to keep the integrity of my hair. Last time I step into a Drybar. I would've been better off blowing it, sectioning and babying it at home would have looked nicer and lasted longer too. read more

Very disappointed. My daughter went there today to have her hair done for prom. After being there for over an hour and a half (which is totally fine) her hair was flat by the time she got home, which is only a 15 minute drive. I went back with pictures and the only thing they would offer was to have my daughter go back in to fix it. I'm sorry but there is no time left for her to go back and fix it before everybody getting together for pictures. Pretty upset that's all they could offer for a hairstyle that DIDN'T EVEN LAST AN HOUR. $49 plus tip for a 15 minute style...not okay! Don't even get me started on my daughters tears for being so frustrated and having to start all over with her hair. read more

I've had my hair done here twice. Somehow I keep having worse experiences here than at the dry bar in Newport. The first time at least my hair was washed sufficiently. This time, despite the girl who did my hair being super sweet and kind, she did not wash my hair well and there is a ton of product build up left in my hair and on my scalp. It feels as though my hair wasn't washed at all! In fact, my hair was cleaner before I came here. It doesn't even smell freshly washed! She also barely scrubbed my head and didn't even wash underneath. I had to go home and immediately rewash my own hair, as I couldn't stand how itchy and gross I felt. Very disappointing... wash your hair yourself before you come here. read more

Normally I wouldn't leave a review like this but was super disappointed once my hair dropped and curls didn't hold after only 30 mins. My hair feels extremely dry and even my roommates said it just looked like I had gotten out of bed. My stylist was really nice and customer service was great just bummed about my hair. It feels worse than before like I need a deep conditioning now. read more

I had a pretty crappy blowout here. Hair was barely washed, used too much product, all I could think about all weekend was wanting to wash my hair afterwards. Very sad considering I've never had a bad experience @ the one in fashion island. Bring back My Blow LA to the spectrum! read more

Wow. I don't even know what to say. Let me start off with, what's wrong with this phone number? How does this this dry bar even expect to survive in such a competitive market by expecting someone to come in to make an appointment. Which is exactly what I did. Because I knew I wanted Samantha and I wanted to make sure she would be the one to do my hair when I finally went pink. I came in at 12 pm, spoke to the girls at the front desk to make an appointment for the same day but at 4:30. I made sure to let them know that I wanted Samantha. They assured me I would be with her. I come in, I kid you not, 16 minutes late to find that Samantha was working with another client. They said they had to give her someone else because I was more than 15 minutes late (by one minute). First of all, they took down my phone number. Are they not able to call to see if I was coming?? Second, no one told me this was the case. If I knew I would have probably jogged toward the end to make sure I would be a minute faster. Third, are you guys not able to call and let me know you were giving my hairstylist away to some last minute when I came in hours earlier??? Fourth, you say you JUST gave my hairstylist away but I looked over and she was more than halfway done drying the other girls hair. That doesn't happen in one minute. Meaning, you didn't take me seriously when I said I was coming in at 4:30. This was such a disappointing day and such a surprise especially since my first time was amazing. What a waste of money and time. I will NOT be coming back. And to think, I was thinking about getting the membership. If this was my second time here, I don't want to imagine my third. Drybar. Thanks for treating your customers with such kindness. Just kidding. I wasted my time here today. My blow dry isn't even that good. Edit: I also want to point out that, although the business owner was quick to respond on yelp, she still hasn't responded to the email I sent Nov. 29th. Edit2: Emily contacted me right after I posted this edit (looks like they pay attention to only yelp reviews, not emails). She was absolutely no help. She mentioned something about a call center (where's that on the site??), how the phone number on the yelp site is actually right ((949) 743-7415) and says its not in service), how they don't call from the store (poor customer service), how there really isn't any late policy, so if you even come in one minute late, they could give your hair stylist away. She said that she was calling to listen to my concerns, but it was really her trying to give excuses for their mistakes. She also tried to give me the correct number to call. Yeah right, as if I'll come back to this place. I shouldn't have had to make and appointment, have my hairstylist given away, and wait 5-6 days for you to call me to get the correct phone number to call. She also had the audacity to state that I was 22 minutes late. I absolutely was not, the girls at the desk made up a number to make it seem I was more late than I was. Perhaps if you have a phone like a normal salon, I wouldn't have had to come in the first time and push back all my errands so I was late the my actual appointment by 16 minutes! ALSO, why did you give me your email, have me email you, and not let me know that you would be calling me from a phone number you found on my profile? Completely unprofessional and represents the service you give to your clients. read more

Came to return a product to store but was closed during COVID. Custer service was not answering calls either. Now I cannot return an item because it's past return window. Horrible brand, customer service, and product! read more

I had an appointment to get my hair done with my mom for a wedding I had for the next day. When I came in, my mom got seated first and I had to wait because they were running a bit behind. That's fine, but when they finally seated me they didn't save a spot for me next to my mom so I got my hair done alone while some stranger was next to my mom. They did not offer us complimentary drinks like they stated on their website. They rushed to curl both my moms and my hair. It was not the relaxing experience it was supposed to be. Three hours later, and the curls completely fell for both of us. It was a complete waste of money. When I contacted corporate they said they could not compensate us. Please do not go here and waste your money. read more

It was my first time trying Drybar & I loved it BUT my stylist who's name was Sara was rude at one point and came off very unprofessional to me. As a first time goer, I unfortunately left with a bad taste in my mouth. My hair came out beautiful, but as my hair stylist was blow drying my hair she was making conversation but I couldn't hear her because of the loud blow dryer. After about 3 times of not being able to hear, she then said "never mind" with a nasty attitude. It caught me off guard because I did not expect her to say something like that. After she finished blow drying, I was still kind and said "sorry I couldn't hear you with the blow dryer, what was it that you asked?" After she told me what she had said, she then continued with "I just didn't feel like repeating myself for like the 6th time" again with a rude attitude. It's unfortunate that some girls with such talent can give off mean girl energy to first time customers. I understand she may have been annoyed to repeat herself, but as a service provider that is not the way to speak to customers, especially when they're not your regulars. I loved how my hair came out and I would try Drybar again, but most likely with a different stylist or a different location. I hope Sara learns from this and fixes her attitude for her future clients. :) read more

I had never been here before but thought I'd give it a try. I called the day before and made an appt for the next day for a 9:15 am dry style. I was going to a wedding and had a make up scheduled for 10:15. I sat there waiting for 30 minutes and then I was told someone is coming in early just so you can be seen. Like what?! What happened to my appointment? A girl soon came in. I sat in the chair 50 minutes after my scheduled appointment time. So I only had time for her to quickly curl my hair. No time for the one side up braid style I came in for. I could've curled my own hair at home. I was late to my make up appt and that was rushed as well. Also, although she left my curls intact so they'd "stay", they did not and quickly fell out within a couple hours. So I had to re-curl myself. read more

I just got a blowout an hour ago and I'm honestly so disappointed. I went to a different Dry Bar a month ago on a business trip and had such a great experience. But, it's been about an hour since I left and it looks like I just got out of bed. I can't believe I spent $60 for my hair to look like this. read more

Drybar - Irvine - Blow Dry/Out Services Near Me - Irvine, California

I was a bit wary due to the mixed reviews on Yelp but I had a great experience here! Aubree did my hair and I was very happy with her styling. She was friendly, skilled, and efficient. It's been 2 days and my hair still looks and feels pretty good. I would definitely come back! read more

the service was good but the price was a little steep, i mean I am a bar dry member, looking to cancelling.. at one point they were offering freebies to non members.. while coming here 2-3x a month, no freebies but just discount. and sometimes they have a receptionist who doesn't care much about the guest and at times their great, so kinda half hearted about the service. i wish they can do more for their members. like make it more distinct for $85 a month.. i think we deserve more. read more

It was super easy to make an appointment online and there were signs all over the spectrum that made it easy to find. I got my hair fixed by Kay which was amazing she made me aware that the style I wanted she would need to use a lot of product, which I was fine with due to being a bridesmaid in my friends wedding I wanted to make sure it lasted all day. Amanda did my daughters hair she was amazing. I loved our hairstyle, the convince, and the amazing service will definitely be going again. read more

I go to dry bar all the time and got the best blowout today by Leslie! She rocked it. I have so much hair but she took time to make sure I was happy with it and made sure my blowout would last! Awesome service, and great results! Even though they raised their prices I'm totally going back biweekly! read more

I had my hair done last week here on Thursday afternoon, and was very pleased! They were on time , followed Covid guidelines and even more, ( Took my temperature first thing and also I was asked to wash my hands first ) and my hair turned out great !! I often get my hair done, many times at Drybar including for my wedding 4 years ago,and this was one of the best times I've gotten my hair styled. Will definitely return to this Drybar . Their products were also good, my hair was soft and wavy after it was styled ! read more

Great first experience at Dry Bar!! Beautiful, clean salon with excellent customer service and ambiance. Mandy was my stylist and was friendly, attentive, listened to what I wanted and the out come was GREAT!! Excellent job!! Thank you SO much for making feel pretty! read more

Had an appt at 2:30- still not called back by 3:15- they had no excuse except they overbooked- all stations full and then they took two people in front of me because they were also mad they had to wait so long and put up a fuss- I will never go back to this place- terrible customer service read more

This dry bar saved my life!! After a busy day, driving back and forth from OC to riverside to LAX back to OC I thought i will look like crap once I show myself up on a holiday party. Decided to try this dry bar for the 1st time. Called and set up a last minute appointment. They didn't disappoint! I love how it turned out. The shampoo was great, the wave look was perfect. Too bad I forgot what's the stylist name, I am too tired to remember anything yesterday. But yea wanted to leave a review to thank them for beautifying me. Thanks ladies! read more

I used to go to drybar in Newport all the time in high school for special events and dinners but the last time I was there my hair looked absolutely awful. I thought I would try out the Irvine location and see if I had any luck getting a quality girl like I used to get 4 years back. Again my hair looked bad and honestly I could have done a better job myself. I paid and tipped 20% because the girl was sweet and I believe she did her best but it didn't live up to my expectations when I'm paying 60 for a blowout. I think drybar as a company is not hiring the quality hair dressers they used to have a few years back and it's really starting to show in the results and in their customers satisfaction. Save your money and go to a regular salon where the hair dressers know what they are doing. read more

The Manager turned me away because I booked a "drystyle" and my hair was too damp. The stylist at Drybar would advise me to shower and come into the store for the "dry style". I was a regular costumer since the store opened, and now i'll only be going to the fashion island location. The manager was rude and not accommodating and cancelled my prepaid appointment. Also got a $20 cancellation fee!!!!!!!!!! read more

The service is wonderful, I've only been treated sweetly and attentively the two time I've been there. However, I received the worst blow out I've ever had from this location. I specifically asked my stylist (I think her name was Julie?) to make sure both sides were symmetrical, as the time I went there before the stylist made both sides quite different, and asked for "beachy waves" pointed to the Cosmo-Tai style in their booklet. What I got was nothing close to this. She used the clamp on the curler, making the curls very ring like and not at all beachy, and both sides could not have been more opposite from each other. I was extremely dissatisfied with my styling and rushed home to shower and redo it myself before I left to an event that evening. Even though the environment is nice and the ladies are sweet, I will not be returning. read more

I have been to the Drybar irvine few times because it's very close to my house. Two times I got a great stylist who did a great job. Others, not so good, but ok. Tonight was the first time I was there on a Friday end of the day, and the girl did a sloppy job. She was young, inexperienced and clearly wanted to get out. She didn't wash the bottom of my hair, she finished my blow in less than 30 minutes , and I have a very long, thick hair. Even when I didn't get a great job before, no one could ever finish my hair in 30 minutes. My suggestion is: ask for an experienced stylist. I've left a tip because I'm considerate , but honestly didn't feel like she deserved anything extra. read more

Listen to the other reviewers and DO NOT go here. I have had nothing but problems with this location. I emailed customer service over a week ago and they never responded. Drybar has become so big and well known that they don't care about their customers the way they used to. The front desk at this location is seriously the worst customer service I've ever had. Every single time I have an issue. Either the front desk receptionist pulls up the wrong customer profile OR gets my time and dates wrong for appointments. I always have to pull up my dry bar app and show her "yes I do have an appt at this time and date" and she says "oh...ok." She cant seem to keep track of the appointments or which customer is standing in front of her. And I have seen her be blatantly rude to other customers as well who have also said they want to cancel their memberships. She ruins the experience from the beginning to end because reception is who checks you in and checks you out. I will be cancelling my membership ASAP. read more

Omg! I'm so happy with my hairstyle it's actually ridiculous! Lena was an incredible stylist & was super friendly throughout the whole appointment. I go to Drybar frequently and she's my favorite by far! Gave her some tips on how to do my hair and she gave me her advice....totally trust her judgement bc my hair came out looking fresh!!! I would definitely recommend Lena to anyone going to this location! read more

The staff has always been lovely. I don't have any complaints about the staff or products. My only reason for low stars is because they don't take cash. That's a company issue not a staffing issue. It seems insane to me that I can't pay with actual money. read more

Worst Drybsr EVER. I was already at the Spectrum over an hour before my appointment, so I stopped by to see if they could get me I in a little early. The guy behind the counter said they could not. If I wanted to cancel my appointment I would be charged. So, I waited until 8:45 PM and went back. He told me to have a seat and I waited without any greeting or offer for Water, tea, wine... nobody said anything like sorry we're running behind, nothing. I have been a barfly member for years and I am very familiar with the protocol. But the spectrum location does not meet up to their usual standards. At 9:20 PM, I finally got up (after being ignored the entire time) and went back to the counter. I told him I was leaving, and please don't charge me. He replied "I'll cancel your appointment." Funny that if customers are late, They lose their appointment and I charged without exception. But can we charge when they are late? Total Fail. read more

I LOVE Drybar. I have very thick and curly hair, and every hair salon prior to drybar always made a fuss about working on my hair, and i would always leave feeling bad about myself if my appointment wasn't cancelled last minute. My first time at Drybar last night, and immediately I was welcomed and asked for any beverages. My stylist grabbed me and introduced herself (i forgot her name :( but she was awesome). She asked what style i wanted, and if i had any special request, AND she didn't complain at all about my texture. She was sorry that I felt traumatized and ashamed from prior experiences, and she quickly shifted my outlook on hair salons. She took the time to work on my hair, explain the products, and even converse with me. She was so lovely, and I can't wait to come back. My hair is soft and bouncy and frizz free, and it smells AMAZING. I was sold on a few hair products as well. Please give this place a try! read more

People at the front desk need some training. They Canceled my appointment at the last minute and didn't even bother to call me this I s unacceptable!! If I had cancelled I would have been charged. Numerous times I have had appointments that I have had to wait 15+ minutes, I never let it bother me until the other day when front desk waited until I drove to Irvine and arrived on time and was then told they cancelled my appointment and then she pretended she tried to call and read back my cell phone number and said it was one digit off, but I have never had issues with other Drybar's getting a hold of me. Today when I went into make an appointment at another location someone has cancelled my membership and deleted credit card information. Is this do to the fact that I sent an email to Corporate??? Or is Corporate the Irvine location and the read my email and decided to just cancel my membership instead of making things right. I have been going to Drybar since 2015. I started going to the one in Santa Monica, I feel like I have been a great customer, and tipped well. I just wish Drybar had some loyalty. Things have gone down hill since I first started coming. I feel sad!!! read more

This was my first time at drybar today & it definitely won't be the last. They followed COVID guidelines and were clean. My stylist was very thorough as to what products she was using on my hair, asked what temperature I preferred the water before she washed my hair, and asked exactly how I wanted my blowout. She left my hair absolutely perfect. This was the best blowout I have ever received in my entire life! I felt so confident after I left & I couldn't recommend this place anymore. read more