I don't go to Dunkin' often, but when the craving hits, I usually visit this location. It's tucked in the Plaza at Power Marketplace. It's not really visible from the road, so it's easily missed if you're not looking for it. My visits are usually tied to errands in the plaza. To me, Dunkin' is good for affordable treats. Most of the items here are loaded with sugar -- which is expected -- so when I order a drink, I usually ask for no flavor or just one pump. It's plenty sweet for me. I've gotten a donut once or twice here. Though it's not the best, it hits the spot. I also appreciate that Dunkin' has expanded its menu over the years to offer more savory snacks. On each of my visits, I've found the store to be clean and organized and the service excellent! read more

See all

I usually have pretty positive experiences while I am there. But today, I was waiting to speak to someone and then there was a line, so I drove up to the window. The female has Black hair and looked old. She didn't apologize and said, "Yeah?" I asked her about why no one answered. She said that she didn't hear me and all of a sudden, her headset started working! It was a miracle! She was unprofessional and rude. Female, have a better attitude. You are so lucky that I am nice...... read more

This has to be the slowest drive-thru if all drive-thrus. They need to plan better. Especially on a weekend. Can imagine what a weekday is like when people just want to get their coffe/breakfast and get to work. read more

Sexiest worker ever and he's so nice to customers, 9.9/10 experience only bc they never have munchkins but he makes up for it

Don't expect to get your food in under 20 min...as the first car in the drive thru... Didn't think it's that hard to heat up two wake up wraps read more

Great service! Had coffee with friends, and the store was clean and well maintained. I had a hot vanilla latte, and it was great! read more

Dunkin' - Hot vanilla latte - Donuts Near Me - Queen Creek, Arizona

Gabby is such an amazing worker! She always makes sure my mobile order is ready to go and she always has a great attitude in the morning. It definitely makes my day start better when she greets me because she is just so happy and uplifting! I've been to other Dunkin' where they're a little rough in the morning but Gabby knows customer service ! read more

Dunkin is still mediocre. Don't really like their donuts. Family seems to like their coffee ok. What sets this store apart is the attitude of the employees. They were actually pleasant. Most Dunkin locations feature sullen employees. But here, they were friendly! They wanted to be helpful. Gotta give credit for that. read more

They never get the order right, and they are cheap on the Cream Cheese. We order our food & coffee we should expect to get it correct. They never do, it's frustrating read more

Ride. Never have any selection. Received such an attitude at the drive through from a girl. This place use to be good, now it's a mess.

We just needed donuts, 12 to be exact and so many choices even late morning. The counterman was very patience as my wife picked out mostly different with and without holes. We had jelly filled, sour cream, strawberry with sprinkles, chocolate with sprinkles, cake glazed, caramel, the best choices it seemed. We were a big hit when we arrived at brunch with the unexpected dessert. read more

Dunkin' - Coffee - Donuts Near Me - Queen Creek, Arizona

The store manager Ben is super rude! This morning I went through the drive thru & ordered the Toasted White Chocolate holiday drink. When I got to the window the girl game me a iced coffee & asked if I wanted cream & sugar. I told her that wasn't the drink I ordered & repeated my order to her . She came back with another wrong drink . She gave me the peppermint mocha . The store manager Ben walked by the window telling his staff each time I stop by there is a problem . I told another girl who claimed to be a manager that what he said wasn't true . I also said if your staff would listen to what I said there wouldn't be any issues! Ben has been super rude to me before so I came home & reported him to corporate! How difficult is it to make the order the right way? read more

Terrible service last 3 times I went. I understand they are understaffed but when you ask for a splash of cream and they add a bunch of cream and syrup I couldn't drink it. I asked for no bread on my egg sausage sandwich and it looks like they stepped on it and gave it to me. All good was cold and bagel and cream cheese wasn't toasted ? Go to another location if you can help it read more

Dunkin' - Sausage egg and cheese - Donuts Near Me - Queen Creek, Arizona

Did the drive thru. The staff was so rude. Went for my daughters birthday today. Asked what kind of donut holes they had and they said look at the menu. Then I asked for a flavor and they were out of it. I then asked what they do have and the said read the menu. ‍ He looked at me like I was bothering him as I then got up to the window. Asked if they had Apple fritters and he said no. I ended up with my glazed donut holes and never will be going back to this location. Worst customer service ever! read more

I've never written a review because I work in the food industry so I get it BUT my brother and I try to be as nice as possible to service workers but the manager/worker here is so nasty even when your being nice it's insane. We're too scared to go back because of how rude this guy is. read more

I've been a big fan of Dunkin Donuts for about 5 years now and I have to say, this location is by far my favorite to visit. I recently started a new job in Gilbert so this location is in my pathway to work each morning and I make my usual stop at least 3-4 times a week. Sadly I don't know the name of the guy who takes my order most days but his attitude is by far the greatest and most up-beat personality I've ever experienced in a drive through. The waits are never long when I come by (most days it's between 9am & 10am) and the service is always friendly and quick. If you're a regular at this location in the mornings you probably know who I'm talking about! What makes me ultimately right this review is that I personally choose to pass by another location which is within a mile of my home (also on my way to work) just because the service here has always been one for me to remember and enough to bring me back for my daily coffee! read more

Dunkin' - a donut and a drink on a table - Donuts Near Me - Queen Creek, Arizona

Got a bagel with strawberry cream cheese and I get home to find this... cream cheese on one corner and not enough to spread on the entire bagel. I will always check my order before leaving this location. read more

Dunkin' - How Dunkin makes a bagel with cream cheese.... - Donuts Near Me - Queen Creek, Arizona

The bald manager has a terrible attitude. If you don't like your job, quit!! I stopped going here because his attitude was terrible. I decided to try it again today, and he's ever worse. Employees look scared of him, and he looks totally annoyed and has a condescending tone. I will not be back. I'd rather go somewhere who wants my business. read more

I like maple donuts. This is the first Dunkin' Donuts that I have ever tried here in the US. They had a maple bar, but no maple donuts, no maple old-fashioned, nor maple French Crullers. That said, the maple bar was good. And the server was fun and humorous. read more

Loving this dunkin donuts! Always go here for coffee! They've open one near me but I don't mind driving few miles to go to this location. The costumer service & Workers here are very friendly me & my kids most favorite is WOODY! He's energetic, fun & funny! His humor & kindness brings joy to our day! If anyone goes visit tell WOODY Hiiiiiii! OH! I also had my Bby girl shintzu with me & they were so kind they gave her a treat!!! I was amazed that they gave treats out for our friendly friends too! That's awesome! Thank you DUNKIN DONUTS! read more

See all

The customer service it's awful I'm literally a regular that shows there face all the time and they still suck who ever that bald idiotic guy is deserves to be fired I'm lucky if they get my food correct read more

Please toast the Avocado TOAST! Soggy avocado bread is not good. Also, I miss the super friendly, energetic guy that used to take orders in drive-thru! I hope he is well. read more

I order a sourdough sandwich with sausage no egg and instead I got bacon with egg. I have order before where they got my order wrong I'm not happy with the service read more

I wish I could leave zero stars. The manager here is an absolute stuck up grumpy buffoon he is so rude! His name is Ben. He always has such a grouchy and extremely unpleasant attitude whenever I pass by and stop to this location. I have spoken with others who go to this location and they have shared similar experiences to mine. For instance, last time I visited I took the drive thru and when he greeted me he sighed and seemed irritated that he had to take an order. He asked me what size, but I couldn't understand what he said at first, so I asked, "I'm sorry?" And he asks me "WHAT SIZE?!" In a very loud and abrupt manner. When I answered, large, he said "ok total at the window." In again, in an irritated voice. When I pulled up to the window he spoke in such a angry and annoyed tone the entire time, and didn't even look at me to hand me my order. I see other reviews about his behavior on here as well, so it seems he is just an absolute asshole all around. He alone makes this location a terrible experience every time, and he should honestly be fired. I will no longer visit this location and will make sure others know of this information so that they may steer clear. read more

I'm addicted to the avocado toast. It's tangy. I come here like 4 times a week and have never had them mess up anything. They are always quick and friendly. Yup. read more

Ordered a Iced Chai Latte but received milk... can't even taste any single flavor of chai read more

Dunkin' - Iced chai latte - Donuts Near Me - Queen Creek, Arizona

Overall good, this is my go to coffee spot in the early morning. Morning crew from drive threw are straight to it on getting you your drink. Of course like any place they mess up every once and while but some of you guys need to chill out. It's not the end of the world. Iced Carmel coffee with cream and sugar is a good basic choice and pumpkin drinks aren't bad either. Doughnuts could definitely be more fresh. Hopefully the remolding make the place a little more attractive on the inside. read more

I love Dunkin Donuts and so since I was on the other side of town I decided to drop by here. I ordered a Dark Roasted Iced Coffee with 3 flavors (Toasted Almond, Coconut, Pistachio) and it was so bland. My cup didn't have any markings of what I wanted and the drink was pretty white. It tasted like water down milk with a hint of coffee with no flavors. I had to go home and add sugar and chocolate syrup to try and possibly salvage it. Maybe because it was during a rush but they also somehow manage to include a tea with my order. Also because it was so busy I couldn't find anyone to guarantee my order with. The pic shows my blank cup but the darker color drink is because I went home and tried to fix it. read more

Dunkin' - Donuts Near Me - Queen Creek, Arizona

I was at this location picking up a mobile order and there was a sign that clearly said mobile orders please go to drive thru as they were short staffed. She didn't give me any issues what so ever and handed me my drink and asked if next time I could go thru drive through. I understand things can be frustrating without necessary help. She maintained a good attitude even though I failed to follow directions. Thank you!! I will be a patron to this location. God bless! read more

I am not real fond of paying for fresh donuts but receiving day old donuts. Five out of six were stale. Only one was soft. This has happened before. This is just wrong! read more

Last summer, I went there very early in the morning. You could tell staff was tired. They did a great job preparing our large order of donuts and coffee. The food was great quality as well. One thing that did upset me is that they forgot one donut. Not to big of an issue, just hope it doesn't happen again. Good service, great food, good quality. This is definitely one of the better locations in Gilbert/Queen Creek. read more

Ordered a frozen coffie with coconut and fudge pistachio. It was really really good. Not too sweet. I also tryed there one of there sandwitches wotch was really good as well. read more

I have to tell everyone that the drive-through at this location listens to their customers and will give you what you want. How does a refreshing difference from Betty Dr., Throughs at most fast food or coffee locations. This is a basic Dunkin' Donuts where the coffee is served as you would expect from the franchise. Good job! read more

I go through this location at least once a weak for my caramel iced coffee with cream and sugar. Recently, I went through and they were out of caramel but the young lady at the drive thru suggested red velvet and this was equally delicious! My own qualm would be that at the other queen creek location, they are more cautious, not even touching you credit card. Either way do me I sanitize my card prior to handing it over but I know thats not always the case. I would like to see the manager implementing more safety precautions for the employees sake. Also, often the speaker is so quiet and I thought this had to do with the employee speaking quietly but after dealing with several employees who faced the same issue I'm assuming it's an issue with the mic so may be something you would like to look into. Other than that, great place for cheaply priced coffee and excellent service :) read more

This is my go-to place for iced coffees, breakfast, like their donuts or a breakfast sandwich. Their breakfast is always good. Most of the employees are really nice. But then you got the bald guy with the glasses. He has the WORST customer service. I have the best mood in the morning, so usually I let his negative energy slide. But today he legit opened the window, didn't even look at me and said the price. I handed the money out and he turned around and starting talking to the employees. I was like ok???? So I sat there with my money handed out of the window and 5 minutes later, he grabs the money out of my hand and just throws the change back at me and hands me my drink. Besides telling me the price, he didn't look at me or say a word to me. Customer service can make or break a company. I will no longer be coming to this dunkin because of the negative energy this guy provides. read more

The guy working the drive thru here is awesome! How could you be having a bad day having this guy talking to you all goofy. His name is Woody!!! Woody is awesome! Best customer service I've had out of all the Dunkins I have been to across the valley. read more

I visit this DD almost every morning for coffee. There is one employee there in the morning that is just a really nice and friendly human being. I honestly don't know his name but he takes the orders through the drive through and is always very friendly and happy. He also is considerate if I am on the phone and while I understand that is kinds of rude of me, he gets that people work and it happens! The coffee is the best and worth the price. They also have a punch card where you can get your 8th cup of coffee free. Overall I LOVE this location! read more

A guy named woody who always takes the orders has enough energy for the whole morning crew. Every time I come in (which is a lot) he is starting people's day off right. He is definitely the main reason I have come back to this location as many times as I have! read more

The coffee here is phenomenal, I can't start my day off without their Iced caramel coffee with cream and liquid sugar. (which I recommend) But the coffee isn't the only good thing here. The customer service is great the man in the drive thru makes my day with his excitement and humor it makes you feel welcome. I will always be a fan of Dunkin Donuts. read more

Dunkin' - Always impressed with their iced coffee. - Donuts Near Me - Queen Creek, Arizona

Sadly, this place has not been the same since woody left. I used to enjoy coming here and Woody appeared to rub off on other people and get some energy in the place. Now you get robotic service and no smiles. Just goes to show how great service can impact how people feel about a product/business. I just ordered a coffee press so I can just make it at home now. Overall a bummer. read more