I've been coming here for over 25 years... anything you need to fix in the home as well as bicycles…read moreand ebikes. They've got it! Reasonable prices. They fix screens, too.

Needing a very specific key blank, I drove from Woodward's Ace Hardware on North Tustin St. in…read moreSanta Ana to SAH. Absolutely no comparison. Greeted at the door at Woodward's, quickly directed to the key counter where help was waiting. Clean, well stocked, air conditioned and lighted, easy in/out parking too. SAH felt dusty, hot and dark inside. Waited at the front counter for a bit til an employee greeted me. Nice and knowledgeable but SAH did not have the key blank either. Ended up at A-Abbott Locksmith in Orange who was able to cut me a new key.

Ray was a ton of help!I was unsure of the type of hardware I needed for my motorcycle and he made…read morethings easy!great store with knowledgeable people like Edwin and Jacob!!...come pay them a visit for all your DIY needs

This. Is. The. Spot. Stellar customer service and a selection so wide you'd be hard-pressed to need…read moresomething they don't have. I came in looking for a very small torx bit for a few screws that didn't seem to wanna work with anything I had. They sat there with me trying a bunch of different bits until the screws finally decided to cooperate. And even after 20 plus minutes of messing around with the damn thing, they were going to offer me a deal for the bit for my broke ass. I said "no way" and called up a friend to borrow a few bucks cause these people deserve every penny and then some. I'll be coming here any time I need anything hardware related. Could not recommend enough.

If you're looking for cedar, this place was the cheapest compared to Home Depot and ganahl.read more

These people worked diligently on some custom round peeler poles. I desperately needed for a…read moreproject. I want to especially thank Phil for coming through where no other company was able to do.

Whenever we have a DIY project at home, we are sure to make at least one or two visits to Ace. They…read moreare always so helpful, and we never need to wander through the store trying to find what we need - like we would at HD. They are always great at asking if we need any help finding something and they will take us right to the spot. And if we need any advice on a project, they are sure to have someone available to answer our questions. My pups also love going because they get lots of attention plus treats! We will take our neighborhood Ace over HD any day!! Best service in town!

We will not be using this location anymore…read more We've been loyal customers for years, so today's experience was extremely disappointing. I stopped in to have a key cut for my SUV using key blanks I had already purchased online, only to be told they wouldn't cut them because they weren't purchased from their store. At no point over the years was I ever told this was their policy. After years of supporting this business, they refused to perform a simple key-cutting service. Customer loyalty should count for something. Very disappointing experience. We'll be taking our business elsewhere.

Fuastino, Johnny, 2 men working in the garden at 10:30 am (greeted us, and asked if we would like a…read morecart) , Mario, and there was another guy who we asked where we can find reflectix and he was awesome. I forgot his name but he was so helpful. He told us aisle 47. And grey was very helpful. The Customer Service here is outstanding and above and beyond. The workers here works super hard and definitely serve the community of Tustin. This is by far the best Lowe's I have ever been to. Definitely would recommend and come back. I hope that these workers get raises because they are absolutely wonderful especially with Customer Service. Very kind, helpful, polite, etc...

Once again LOWE'S DRAPERY / BLINDS TEAM provided us the most fabulous service one could imagine…read more Not only did they make recommendations that saved us a lot of money ($7,000) by recommending we call the LEVOLOR vendor and check the warranty on our blinds that one of 8 had somehow gotten damaged. LEVOLOR found our original purchase order and replaced our blinds. LAKEESHA, our representative at Lowe's Tustin, then SUMMER, the manager and JEREMIAH Bischof, the Lowe's installer did a fabulous job making sure our product arrived safely and completely, then coordinated the installation on a date that was perfect for us. Mr. Bischof did not leave until our blinds were perfectly installed in our windows and worked perfectly. We sincerely appreciate the involvement, care, professionalism, and detail provided us by this amazing Lowe's team. THANK YOU!!!

Great hardware, and home improvement tools, good prices, and usually has everything you need for…read moresimple home repairs. Only thing they need are more staff to help customers find items.

I'm so sick and tired of coming to this store and not being able to shop because things are locked…read moreup and you can't find a single soul to come unlock the gates for you . I was in the Electrical aisle trying to literally buy about $300 worth of tools that were locked up behind the cage. I scanned the QR code to request help, 15 minutes later nobody came so then I walked over to the paint aisle and had the guy at the paint department call for help and again nobody came. I'm headed to Lowes now to see if I have better luck over there. I can't wait for AI robots to take all of your jobs. What an absolute waste of labor cost for your company. At some point small problems like this are going to bankrupt your company. Something bigger better and with better customer service will come along.

The people here and the variety of materials I think this is my favorite store/warehouse in the…read moreentire world. The prices are incredible: I bought a 55",, natural edge board, FOR TWELVE DOLLARS. And the people working there are kind, patient, and knowledgeable. Just writing this is making me go back

Cheapest baseboard and molding you can get!!! Best prices for sure 100%…read more Cons in 16 feet but theyll cut for you!

The staff here is always helpful when it comes to answering questions, especially about parts /…read morematerials I need (or don't need). I recently stopped by to see if they had the same wood flooring as what I have at home. All I had was a photo, but one of the employees took the time to help me try to find a match. I wanted to take a couple of pieces home to compare, and since the material wasn't in the best condition, he offered to let me take them. Great customer service!

Just got done paying. We went to Jimmy (older Asian guy) he is a store associate (as stated in name…read moretag). He was rude. No hello or friendly acknowledgment. We asked him a question about how we can pay for a form of payment -- he ignored us. We gave him the form of payment. We wanted to pay with quarters , we wanted to get rid of our quarters. The item we bought was $6.42 cents. We count and handed him the change. But he was rude. Didn't say thank you or anything. We said thank you to him for helping us. He ignored us. Then I said thank you again nicely and he said "okay" and slammed his register. Very rude. Will be speaking with manager on duty.