Updating my review because I had another great experience with Pat! This time it was a leaking…read morefaucet on a Sunday night. I messaged and got a quick response asking me to give him a call. Within a minute, he walked me through the fix over the phone--problem solved. I'm so appreciative that he consistently puts customer service first and takes the time to help without immediately jumping to a service call. Truly above and beyond! Original review: I messaged Drain-EEZ Plumbing about my broken disposal on a Sunday morning, hoping they could provide a quote for the fix. Instead, I got a prompt reply from Pat offering to first try to help me over the phone. I gave him a call and he walked me through what he correctly expected to be a quick fix I could do on my own. He saved me the cost of a visit and taught me a new skill - can't thank him enough for the great customer service!

Talked with Pat about a leaking toilet. He came on time and tried to fix the leak but the bolts…read morewere too rusted on a toilet that was over 25 years old. He suggested replacing the old toilet. He did an excellent job putting in the new unit. He gave me some information about another problem that I was having about an outside faucet. He said it would be too expensive to replace and I do not need it since there is another faucet outside. Highly recommend this company.

So far I've had my air ducts cleaned, annual service for my a/c and furnace, and one call out…read more Each time staff was on time, super respectful, and kept me informed along the way. After dealing with Freedom for my call out, you could truly tell they care about their customers and reputation. Side note, annual services are much cheaper compared to other companies

Previously the service was great... When I hired them last year (May of 2025) for an a/c / heating…read moretuneup... the service was TERRIBLE!!! The workers were Abdul and Achmed(?)... I can't find my notes for the name of the 2nd guy. JUST TERRIBLE SERVICE... took them forever and I think they did a terrible job. I didn't complain because I didn't want to get them in trouble... but, it's a year later now... maybe they don't work there anymore... but, I'm going to find a different company, since I don't want to take the chance!!

Great work and very perfessional and knowledgeable communication is always great I have no worries…read morewhen getting work done with windy city plumping

Professional, honest, great value. I hired this company to install a new water heater for my house…read more He was available almost immediately and showed up early. Gave a great price for parts and labor. What more can you ask for?

Great service. Professional. Able to diagnose the problem and fix. The lady the answers the phones…read moreis super nice!

They were very respectful to my property of my pets and they did a great job and they stand by…read moretheir work and if I have any questions I can reach out and ask them about understanding my heat pump system

I must say the customer service and efficiency in this company was great…read more They were very friendly and knew how to explain the problem in detail which means they have knowledge vs trying to just get a client. The work was completed in a timely matter, which was my concern and I haven't had a problem since. I am very pleased with the results. I will definitely be contacting them again with any other issues in the future (which I hope not to have any time soon ;-).

These guys are the best, they're honest, upfront, and transparent with pricing and scope of work…read more Ozzy is extremely professional and reliable, he wants to set your pipes up for success so he never has to come back and fix the work. I love it, got 3 sink faucet repairs with him and a bathroom remodel. Will be using him forever

I called the number and left a voice message, in less than 30 mins they have responded and found…read moresomebody to fix the back flow in my basement. David was a savior! He was pleasant, and very professional. You can feel that he really wanted to make sure he leaves nothing unturned to fix my problem. He explained well what possibly happened and made me understood the process. He has lived up to their company name. Highly recommended!!

I have used Good Guys multiple times at my home in Oak Park. I constantly need plumbers due to my…read moreolder home and all the beautiful trees in my lot. I have used three different plumbers for work and hands down, Good Guys are always the best! They are responsive, friendly, courteous, flexible and have the best prices for service. They will work countless hours and not add extra costs (saving thousands) to their estimate. They are incredibly professional and are the best value by far. Skip the companies that charge surge rates and send auto texts or charge excessive hourly rates. I've learned my lesson and will only use Good Guys moving forward.

Vinnie and Preferred Comfort are great. Thorough, honest and knowledgeable…read more Unfortunately I did not know about Preferred Comfort previously as I got completely screwed by ABC to the tune of $2200 as I had to go out of town therefore had to let them get my heat back on. When I got back from my trip I called Preferred Comfort and he cleaned and assessed both of my furnaces and water heater and gave a clear explanation of the status and recommend actions. Preferred Comfort will be my choice for HVAC from now on. Buyer beware if you call ABC!

We initially hired Preferred Comfort for a check up on an aging air conditioner - Victor diagnosed,…read moreunfortunately, that the air conditioner had a leak and needed to be replaced. Based on his professionalism, we hired Preferred Comfort to replace our air conditioner and air handler. I'd gladly recommend them to anyone else - the price was very fair, and Vinnie and team were very communicative and great to work with.

Very knowledgeable and decent pricing got here on time would recommend.I will definitely keep his…read morenumber,and tell all my friends and family about this company

Joe successfully cleared the drains of my kitchen sink and basement washbasin; there were a lot a…read moreof tricky twist and turns within the pipes. pricing was excellent service was excellent Will call for future needs!