Excellent and fast service. very professional, fixed many issues and replaced tires all in one day…read more Will always go back to them for service on my cars.

I received an oil change discount coupon from Stress-Free Auto in the mail for new customers, so I…read moredecided to try them since they are nearby. The office staff was professional, communication was good, and the shop was clean. In addition to changing my oil, they did a detailed overall inspection, which included a battery stress test, engine, brakes, and undercarriage. The full report, which included photos, was emailed to me and I was impressed by how comprehensive it was. If you just need an oil change and can do the minor maintenance and inspections yourself, then it will be a bit pricy at this shop (~$170). However, if you want someone else to do all that, it would be cheaper than a dealership.

Very professional and friendly service at a very reasonable price!…read moreI had a nail too close to the shoulder of my tire. A big-name shop told me it couldn't be repaired and need to replace with a brand new tire. Luckily, I came here for a second opinion. The technician was very experienced and fixed the problem quickly and professionally. Saved me a lot of time and money! I'm truly grateful for the honest and expert service. Highly recommended!

Very bad services. After Services A for my car . I have to bring my car back to Dealer services. I…read morechoice this shop to do service A because I don't have time to make an appointment bring my car to dealer to do service A . Now I have to do that. After service A my car computer show need reactive for remote service. When I google it because they use OBD which is themself computer check system. And today I make a phone call try to ask them help. That said they don't have an idea.

I've been taking my cars to Allied for about a decade. They've always been reliable, with fair…read moreprices and excellent communication. Can't really ask for much more than that. My main experience has been with Matt who is outstanding and I recently chatted with who I think is Brian (who I assume is the owner). If so, I understand why the organization is so well run -- he's knowledgeable and caring. I've taken my car in for general servicing and for an "emergency" battery replacement. The process is seamless. They give you a verbal estimate based on the initial assessment. Some time later you get a txt message (or email) with any changes based on a more detailed analysis. This allows you to approve any extra charges. You can also get updates through this system if things are taking longer than expected. If you need to drop off before 8am opening, there's a dropbox for your car keys. If you can't get there before they close at 5pm, they'll keep it overnight for you. Unless there's a compelling reason to take it to the dealer, I recommend Allied.

Friendly service and honest work. Has after hours drop off option if you have to come after hours.read more

While a nearby tire store wanted me to drop my car for hours to have a puncture looked at on a…read more*normal* day, De Anza Auto said, "Common over, it'll take about 10 mins." It turned out that the sidewall was punctured and not fixable, but they ordered the same tire and put on the spare for me (no charge). I came back in a few hours and it got done. This is old-school; the way things should be. Then you look around and see a fleet of high-end Mercedes, Audis, and BMWs. And they treated me well with a *Corolla*! This is a *good* auto shop.

I came here for a wheel alignment for the first time; they welcomed me warmly and got to work right…read moreaway. The service was fast and reasonably priced.

I had an excellent experience with this repair shop when they fixed my tire. The after-hours…read moredrop-off and pick-up options made the entire process incredibly convenient and stress-free. What really stood out was the communication throughout the repair. I received daily updates, so I always knew the status of my vehicle and what to expect. That level of transparency and customer service is hard to find. A special thank you to Jay, who went above and beyond to make sure everything was handled smoothly. Jay was professional, responsive, and made me feel confident that my car was in good hands from start to finish. The repair was completed efficiently, and the overall experience was great. I highly recommend this shop to anyone looking for quality work, outstanding communication, and exceptional customer service.

Way too much. The labor cost, they're gonna add a lot of labor cost and it cost 160$ per hour. They…read morealready saw the problem but still only bought one instead of two parts if they've looked and checked the parts when they opened up and saw the problem. So because of that, it takes a couple of days more before I can get my car. And there loaner car? A lot of defects and issues. I just need a car for transportation that's why i had no choice. They're so expensive. But the quality, I guess it's fine.

Kevin did Valve Clearance Adjustment etc on my car. As the work are inside of the engine, I cannot…read moretestify how they were done. But I do feel that the acceleration increased obviously after the job. Kevin also spent time to explain what engine oil I should use. Although I do not agree with him on that, I still appreciate his effort trying to help his customers. BTW, I got stopped by police due to speeding a few days after the engine job.

Despite some of the 1-star reviews, I decided to give this shop a chance because it was close to…read morehome, appeared to have experience with Subarus, and had plenty of positive reviews. Unfortunately, my experience was consistent with a few of the negative reviews. I was able to schedule an appointment within two days for an oil change using the manufacturer-recommended oil, OEM brakes and rotors, an A/C recharge, and a tire rotation. When I arrived, the shop immediately gave me weird vibes. There were no other customers, and the office was dark, dingy, and messy. It didn't feel like a professional shop at all. When I picked up my Subaru Forester, I learned they had used 10W-40 oil instead of the manufacturer-recommended viscosity rating (SAE) I requested. Rather than addressing my concern, I received a long explanation about why the difference supposedly did not matter (it matters; look it up!). They also installed Akebono brakes and rotors even though I had specifically requested OEM parts. The A/C service was even more frustrating. Kevin told me he had performed a diagnostic and found no parts that needed replacing, so he recharged the system. However, the A/C still did not work. I returned to the shop after picking up my wife from work. Kevin looked at it again and told me the O-ring needed to be replaced. He asked to keep the car for several more hours or overnight, which I declined. Several other things raised concerns for me. I was quoted around $100 for the A/C recharge, but the invoice came to ~$160. After I questioned it, Kevin reduced the charge by $30. To avoid a 3% credit-card fee, I chose Zelle, but the shop's number did not work, so I was asked to send the payment to his personal phone number. I also received only a photo of the receipt because the printer was supposedly or conveniently out of ink. Every question is met with a long winded spiel, where it's made to be seen as helpful or knowledgable, but it's far from the truth. Kevin also told that my car's control arm bushing was cracking and needed attention. Because I had lost confidence in him, I took the car back to the Subaru dealership to undo his work (e.g. changed the oil with the manufacturer-recommended viscosity, a/c diagnostic and repair, exchange the brake fluid he added with OEM fluid, etc.,) and they also performed a multipoint inspection. They provided a video of the inspection and did not identify the control arm bushing as an issue. Overall, I spent nearly $1,500 and left with more concerns than I had going in. I should have paid closer attention to the negative reviews. By the end of the experience, I didn't want them touching my car again. I will not be returning. If you own a Subaru, I recommend looking elsewhere for a shop that knows these cars, uses OEM parts, and operates with professionalism and integrity. The shop offers no warranty for their work. Even if they did, I'm not wasting my time with them. Save yourself the hassle.

TL/DR - Pedro went out of his way to help my out of state son get back on the road. I couldn't ask…read morefor more as a parent! Full Story - My son was staying in a hotel for the night near Pedro's shop. In the morning (Friday) the car would not start so my son took the train into San Francisco as he had events planned. The issue, he was supposed to be back on the road the next morning. As a parent on the east coast, I frantically called shop after shop looking for someone who might be able to help him. We have USAA roadside and that is something but if it was more than a battery issue, the car would have to be towed to a shop which likely would not have been able to do anything until the following week. He was supposed to be driving to another state the next day. After calling what felt like 100 shops (it was probably closer to 10) and hearing the same response that they could maybe see them next week, I called Pedro. After explaining the situation, Pedro told me that when my son got back that he could call him and that Pedro would go to my son's location, get the car jumped and then take the car to his shop and get him back on the road as soon as possible. I told him my son likely wouldn't be back to the car until 5 or 6 PM and would it be ok to call him Saturday. He said that he is often at the shop late and my son should call immediately when he got back to the hotel. My son called Pedro at around 5PM and true to his word Pedro went out of his way to get the car to the shop and immediately checked it out to make sure everything was ok. If there was work to be done it would be completed on Saturday morning. Better than that, within an hour Pedro called and the car was good to go. My son had the car back before 7PM Friday evening. It was a miracle. Thank you Pedro! You brought some peace to some very anxious parents!

Been using their services for roughly 4 years. Pedro and Franchesca have always taken care of my…read morevehicles quickly! Would definitely recommend them and their team.

This was my first time at Shoreline Auto Care. Robert was very responsive over call and text. It…read morewas a big job for my VW GTI, but he was very honest and tried to keep the price down by knocking off labor charges for certain services. He's very knowledgeable about VW engines and even knew the history of some of the company's malpractices. Robert also stayed late after closing so I could drop off and pick up my car after work. Speedy 48 hour turnaround for a big job. Would highly recommend Shoreline Auto and will be returning!

My RAM truck started to sound funny so I called them. Brought my truck over and within 3 hours had…read morea diagnosis. Gave me all the options. Was not pushy at all for me to go with the most expensive option. As a matter of fact they recommended dying the cheapest one and go from there. I recommend them highly. I had taken the truck to the Sunnyvale Dodge dealership a month earlier and they screwed me over royally. Shoreline Auto Care has my business for life. It's nice to meet decent and honest business owners.