excellent.customer service the guy hook me right up! key lime cheesecake id definitely go back again!

Ordered a bouquet for Mother's Day a week in advance, and the bouquet was completely warm, rotten, and soggy. It also arrived after 6:00PM, and the person delivering it brought it in his own personal vehicle, not an edible arrangement van. Most importantly though, it was inedible. It was also missing a lot of pieces and was 1/3 size of the original picture. $160 down the drain. I reached out to the business and never heard back. read more

Bad product and bad presentation. The strawberry wasn't fresh and some of them were really bad I had to throw them. read more

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Chad came through and had our delivery onsite right on time. We ordered a sunrise arrangement for a retirement party along with a flower bouquet and everyone loved it! Thank you for making such a fresh and sweet arrangement for us, the retiree loved her flowers as well. 10/10 would recommend. read more

Edible Arrangements - Flower bouquet and fruit arrangement - Gift Shops Near Me - Westminster, California

I've ordered from Edible Arrangements a few times, and overall they do a great job. This time everything was fresh, beautifully arranged, and delivered on time. The fruit was sweet and the presentation was perfect. I gave 4 stars instead of 5 only because on a previous order the strawberries were a little mushy. But the other two times they really made up for it. I'd definitely order again! read more

They redelivered a new edible arrangement to my father-n-law and he is very happy with the arrangement. read more

Edible Arrangements - This is what my father-in-law got on Father's Day, horrible.. - Gift Shops Near Me - Westminster, California

The best customer service experience I've ever had! I ordered a couple last minute boutiques for an engagement party and called in because I wasn't sure about what to get. Breanna was so nice and helpful . And Day of she called to double check to see if I needed it delivered instead of picked up, which ended up being the route we took. The bouquets themselves were amazing and the guests loved them. Would gladly order from this location again. read more

Edible Arrangements-419 delivered the edible arrangement with balloons in wrong colors--not RAINBOW on Friday, 5/9/25 at around 9pm (late at night). What a lovely surprise I thought. Little did I know what was to come. Edible arrangement placed in the refrigerator soon after. The next day, Saturday, 5/10/25, I ate a chocolate covered strawberry (it was okay). Then I was going to eat the butterfly pineapple cut out... when I saw a LIGHT GREEN WORM MOVING inside the pineapple. YUCK!! I immediately took VIDEO of it-- no one would believe this. I was in SHOCK! Called the number on the tag twice. Left a voicemail. NO ONE has called back still to this day. Do not have the heart to tell the family their sweat gesture after my surgery was short lived. Disappointing. I also do not want to tell them... I had to THROW IT ALL AWAY. I did not want to take any chances finding MORE WORMS... or who knows what in there. read more

Edible Arrangements - Light GREEN WORM, Calls Made, Location - Gift Shops Near Me - Westminster, California

Breanna customized my arrangement when I called the store directly after I placed the order online. Thank you for the special touch. read more

Edible Arrangements - Gift Shops Near Me - Westminster, California

Great customer service thank you Chad for making my experience here will definitely be back

They delivered around 5 pm and they just left the fruits by the gate, didn't bother to go inside and doorbell. Amazon packages are delivered better than this one, it's a shame delivery fee is also quite expensive and so as the basket of fruit. I expected better service read more

Terrible disgusting experience For an order worth about 160$ To begin with the order was not delivered the day it was supposed to be delivered which was on Valentine's Day , I didn't complain as I knew that's a very busy day for such things, they offered to have the order delivered on Monday instead, the arrangement was supposed to be sent with a bear as well. No bear was delivered 13$ wasted , then upon opening the arrangement it was infested with bugs !! How disgusting they were nearly on every fruit They are not washing their fruits well this is a concern of possible parasites. Will never be ordering again. Once we called for a refund all they had to say was "well that's not good "no manger was available we never received a phone call back they did issue a refund but their customer service was terrible to not reach out. read more

Edible Arrangements - Bug 1/4 - Gift Shops Near Me - Westminster, California

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This place does great work! Every arrangement I've ordered from here has been delicious and looks great. I've done both pickup and delivery. Breanna has been great making sure that I get what I ordered. And Ramon has been prompt with the deliveries. And I appreciate that the fruit in my arrangements not only look good but taste great, especially the strawberries and pineapple. read more

After a little issue with my order, I received the most courteous service from Naomi. Excellent customer service, they fixed my order, they made it better. They were very professional and helpful. I would definitely order from this store again. Thank you read more

Edible Arrangements - Rose arrangement - Gift Shops Near Me - Westminster, California

Placed an order at 3:42 got a call at 5:00 p.m to let me know they could not deliver due to the driver being done for the day check my email that says I had placed the order at 6:42 , which wasn't true. Waiting on my refund now. Very disappointing read more

Edible Arrangements - Gift Shops Near Me - Westminster, California

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I originally left a 1 start rating on Google but since my communication with the staff, specifically Brianna I would love to change my review. My fiancé scheduled a valentines delivery but it never arrived and we were extremely upset and we had a hard time getting a hold of the store. Well, this morning I called again and this time Brianna picked up and she is one of the kindest people I have ever met!! Not only did she apologize but she also upgraded my order and tried to get it delivered to me today. I decided to just go to the store to pick it up and she gave me a few more goodies. I know more of these reviews are because of missed deliveries- just so everyone is aware there was drivers strike and the edible team was not aware so it wasn't just your order that didn't make it.. there was a lot. And it ducks but it truly isn't their fault. It doesn't make what happen okay but try giving a little grace. The team is kind and they're going through a lot in that store. Of course, not receiving an order we paid for was upsetting but the team did everything in their power to make it right and I left a happy customer. Thankful for Briana and her team. They have phenomenal customer service especially in a time where everyone is angry with them... truly a team of rockstars! I will definitely be coming back. Thanks again! read more

Edible Arrangements - Gift Shops Near Me - Westminster, California

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A friend had sent an edible arrangement as a birthday gift. The delivery was sent out by a 3rd party and likely sat in the hot car while making other deliveries and therefore some of the fruit was not so good. I sent the manager Bianna a note to let her know . She went above and beyond to remake the order and personally delivered the next day , and called every step of the way to keep me in the loop! Brianna, thank you so much for taking pride in what you do and turning this initially "bad experience " into something positive! Wish there were more people like you in the world! read more

BREANNA!!!! Thank you so much for helping me pick something for my mom's birthday today!! I didn't call ahead or anything but she still helped me get a great treat! Wonderful service, fast, and kind. Will definitely be back read more

Part 2 for Pickup. Jessica and her team were amazing this morning. I got there around 8:15am on Valentine's Day and there was no one in line. I was immediately helped by Jessica and her team. They were extremely helpful and had awesome customer service. I'd highly recommend this location as I've been coming here for years. My wife prefers an arrangement she can eat vs admire Tip: Order online or call to order your arrangements early to avoid the chaos the day of Valentine's Day. This store also opens an hour earlier than normal hours (8am vs 9am), so that usually helps beat the crowd. Good luck! read more

This location is great. I have used them for several deliveries to my clients and they always do well. My clients enjoy the surprise unique gifts and tasty snacks. I had a minor issue one time with a mistake and they quickly helped fix it. Strongly suggest this store to anyone looking to send a fun and unique gift to someone that they want to impress. read more

I ordered chocolate caramel sea salt apples for Valentines Day and they did not arrive until the next day. This was the first time Edible has ever missed a delivery day for me. It was certainly frustrating. So why the 5 star review? The owner of the store called me the next day to apologize for the missed delivery and explained to me what had happened. Apparently door dash and uber eats, basically all the delivery services went on strike ON Valentine's day! I'm actually impressed that I still got my order only one day late. I've never had an owner call me for a follow up for a business like this in my life. THAT will keep me coming back. Of course, that, and the fact the the apples are spectacular! Thank you to the owner, sorry I don't remember his name, and the delivery people that took care of me! read more

Thank you Ely for making sure my order was delivered on time. Ely went out of her way to ensure my order met its destination, thank you the arrangement was beautiful. You made our anniversary great read more

Update 2/20/24: I spoke with Chad shortly after writing this review. He spoke with me at length about all that they were going through. He promised me that it wasn't the standard of Edible Arrangement and gave me a full refund. He also sent us a dozen chocolate covered strawberries and some cheesecake bites to help earn our trust back. And honestly? They have. The arrangement came nice and chilled. The strawberries we got were plump and delicious and they even threw in a strawberry plushie. We did inspect one strawberry throughly and happy to say it passed with flying colors. We didn't even have time to take pictures before diving into one. I would be open to trying to order from them again especially since the customer service blew me away. I'm thankful they reached out to make it not just even but better for me in the outcome. The minus star is simply for the initial bouquet that came, but they rectified the situation. Initial Post 2/18/24: The arrangement came lukewarm. It came with chocolate melting off the of the strawberries. It also came with moldy strawberries!! I highly recommend going somewhere else. I had tried contacting them through the website and haven't heard anything back. Honestly we ended up throwing away all of the fruit for fear of what might be hidden under the chocolate that did stay on the strawberries. I understand businesses can get busy and especially on a holiday but sending out moldy fruit? That's not just disgusting it's unhealthy. read more

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Had to send a last-minute gift to a friend today, so we stopped by--and wow, Dallas took care of everything from start to finish. Super friendly, super professional. We were in a bit of a time crunch and needed the basket delivered within 2 hours. Dallas made it happen! My friend got the basket and was thrilled. Huge thanks to Dallas for the amazing service. I'll absolutely be telling friends and family to come here--and make sure they ask for Dallas. Cheers! read more

Came in today to get some chocolates for a birthday gift, Ely helped me out by picking something beautiful! Excellent customer service. Thank you so much! read more

Amazing service. Fast,easy and efficient. Will definitely order from here again. Thank you so much! read more

Edible Arrangements - Gift Shops Near Me - Westminster, California

I was trying to find something special for my cousin's 80th birthday. I needed a good recommendation so I called and was able to speak with Brianna the store manager at The Incredible Edibles Store . She was very helpful and assisted me with all of my questions regarding selections, delivery times, pricing and best selling items. My cousin absolutely loved the cheesecakes and chocolate covered assorted fruits!! The delivery was on time and I was notified when the order was delivered. For me as the customer it doesn't get any better and easier than that. I intend to let my friends know of the excellent customer experience I had with this location in Westminster, CA. and will use them again in the future when I need a gift as unique and delicious as this. read more

Ordered chocolate strawberry platter for my best friend set for day after Valentines Day 02/15. I never recieved an estimated time on when delivery would be made so i contacted the email for customer care regarding it. I also wanted to change the address i originally had put since my friend told me she wouldn't be home, so i needed to send them to her place of work. Chad replied back, and provided excellent customer service. He was able to modify / change the address, and contacted the store manager to make sure it was handled appropriately. He also reached out once it was delivered. I appreciate the update on order and how accommodating they were to be able to deliver to her work place instead of her home even though it was last minute. I also received a call the next day from Brianna (i think she is the store manager ) regarding my order, asking if my friend loved the gift. and if everything was ok on my end. Overall, Edible Arrangement did a nice job being commutative with my order and provided excellent customer service. My only tip is to not call. I called the store phone number provided on yelp and no one answered it. i tried 5x before emailing. So for a quicker response, i suggest to email. Chad emailed me back and fourth regarding any questions or concerns i had and was very helpful . Attaching a photo of the picture my friend sent of her platter read more

Edible Arrangements - "Sweet love " ( Chocolate covered strawberrries) platter - Gift Shops Near Me - Westminster, California

This location needs some serious help. It felt like none of the staff knew the details about order picking or how to handle certain customers. Their walk in orders were taking precedence over online orders, product wise. One of the guys in there had paid for a mug of chocolate covered fruit and a bouquet.. they told him they "ran out of flowers". How do you do that if they're available on your website and he was able to purchase them? I got an email around 3:00pm on the 14th that my order of 12 chocolate strawberries was ready and to come in whenever or at my scheduled time (6:30pm). I stuck closer to my time around 6:15pm and it took 10 minutes to get to me, the another 10/15 to get my ALREADY MADE order from the fridge. So either it wasn't already made, or the staff has some serious issues with priorities. The atmosphere felt dirty, the box had sticky fingerprints all over it. Overall bad experience. I hope they figure it out because the fruit was good. But the business itself won't run well without good customer service. read more

Edible Arrangements - Screenshot of order ready email. - Gift Shops Near Me - Westminster, California

I placed an order for our 101-year-old Grandmother and Jessica was awesome in assisting in delivering it the same day! She deserves a raise! They have been great in quality and service for quite some time. read more

They nail it every time. I love using this service to send to my family and friends. They always go out of their way to make the arrangements beautiful. read more

Nothing but friendly, always fresh fruit and amazing service at this location! Vanessa is such a kind and loving worker, who prides herself to make sure every customer (like myself) always leaves happy with their order. She greeted me with such a warm welcome and was kind enough to assist me with my order and went over and beyond to make sure I left happy. The ambiance is always bubbly, and friendly! Workers are all very helpful and considerate. Everyone is so nice and welcoming ! I only come here for my chocolate covered strawberries! Thank you to Vanessa for always making my day! read more

Louis has been amazing every time I order with edible arrangements his timeless and custom service is undoubtedly beyond professional feels more like personal in the most family friendly way possible truly appreciate the commitment to service read more

Thank you, Melissa! I picked up my order - a Valentines 'bouquet' for my husband and son. They had some roses available for purchase, but they were a little above my budget as I was going to spontaneously give my sis in law some flowers. She gave me a bouquet (day old maybe?) at no charge! Thank you for allowing me to make giving Valentines Day gifts for my family extra special and going above and beyond. read more

I bought the 12 strawberries for my son in law bday, the place I visited was very clean, organized and the cashier and manager very helpful trying to understand my needs, validate a promotion and adding stuff to my previous order, great attitude at all times, I'll be there for sure and inviting you to go to the one on beach to gladly enjoy the picking up experience read more

Edible Arrangements - a display of teddy bears and balloons - Gift Shops Near Me - Westminster, California

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I wouldn't even give one star, but you can't review without one. I ordered for same day delivery. Ordering online is a breeze. The problems start when they can't find a simple business address where there was signage on the building as plain as day. It wasn't dark out either. So my same day delivery was returned to the shop for next day delivery. I wished I had cancelled!!! The delivery arrived today looking like it was saved from the day before. This was not fresh fruit as promised. The pineapple daisies looked dead. Not to mention the container was far to large for a "petite" bouquet. It was supposed to come in a mug, but a square tin was used. I wish they could deliver what they advertised!! What a wonderful way to celebrate a birthday with dead fruit. Nothing says you're getting old like droopy fruit. My suggestion, stay away from Edible Arrangements. I am embarrassed how cheap the bouquet looked. Oh and don't try calling another EA in a neighboring city. They can't cross "Territories" which is absolute BS. Great going Corporate! read more

Edible Arrangements - Droopy pineapple daisies.. Day old fruit. STAY AWAY, don't order from here - Gift Shops Near Me - Westminster, California

This is like the worse Edible Arrangement experience ever. I placed an order a week ago to make sure that it arrives on the day of the birthday. They called 2 times and tried to reach the person but couldn't. By 4:20pm on the same day I called to follow up as I don't see it being delivered. I was told that the delivery person has gone home and that there's nothing they can do for me. They told me to call the next day to speak to their manager, Lupe. The attitude is, "Don't know. Don't care." I didn't ask for the girl who answered the phone today 5/9/22, but that's the customer service that I get? I'm taking my business else where as today, Edible Arrangement is no longer the only company that deliver fruits bouquets anymore. If I can give a negative star, I would. read more

Edible Arrangements - This is part of their email to give me an update as "Your Order has been delivered". A note! Not the basket of fruits that I ordered! - Gift Shops Near Me - Westminster, California

I did not plan well, & didn't know the window for pick up. I had called to ask about serving sizes. Louis was kind, professional & definitely went the extra mile & let me pick my item up early so I could make my event on time. Thank you, Louis! read more

Order placed on 2/8 for delivery 2/14 and no delivery was ever made as of 2/16. Paid the extra delivery fee for delivery on 2/14 as well. Many calls attempted and no answer or calls returned after leaving several messages. Messages left via website also left unanswered. Based on the recent reviews. Looks like I am not the only one that did not receive their deliveries. What a great way to ruin a potentially nice moment/day for a lot of people. Will not be ordering from this particular store again. read more

​ although my experience in store was horrible I was contacted by Brianna nd she was very nice and resolved my issue .