Hopefully this is the correct store I place the order with online. placed an order for my old coworkers as a just thinking of them sweet treat. I was already shocked that you cant pick a delivery time. They received the delivery but the pictures they sent me of how the strawberries arrived was another issue. read more

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Decided last min to send my daughter a Birthday gift as I was unable to make it down. Rick took such good care of me. Delivered a beautiful bouquet of fruit within an hour or so of my call. EXCELLENT customer service. KUDOS for kind caring people. Thanks again Rick. You truly made my day. Hugs..!! read more

I am very disappointed with the delivery person. I buzzed her in and then she rang the bell again. I then asked who is it? She replied edible arrangments. I asked her didnt the door open? She replies your package will be in the lobby. I then ask can you bring it up? She replies in a very nasty way, what is you freakin problem? What? How did I deserve this kind of response? I understand that people do not want to deliver to the door. But I did not deserve that kind of nasty response. I will never purchase in the white plains store again. read more

Aside from the ABYSMAL treatment I received from Margarita at the White Plains location, I notified corporate of the incident. I received NO acknowledgement or response. The Italians have a saying that goes, "The fish stinks from the head down." This incident proves that perfectly. read more

Love this place! I order from here a lot. They have great arrangements and good customer service. I love ordering arrangements for all occasions. The fruit baskets and chocolate covered strawberries are really yummy! read more

Very pleased with Edible Arrangements in White Plains. Due to coronavirus, Edible Arrangements is offering fruit and vegetable boxes. This was the perfect gift for my friend who is grieving the loss of a loved one during this time. She was so appreciative of the fruit and vegetables that she received which included potatoes, carrots, celery, strawberries, bananas, oranges, and apples. I was very impressed at the pictures she sent me which exceeded my expectations. Thank you Edible Arrangements for supplying a generous and safe gift during these difficult times. read more

Edible Arrangements - a variety of edible items - Gift Shops Near Me - White Plains, New York

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I've been ordering from edible arrangements across the country for about 2 years now, and this location totally dropped the ball. i ordered a corporate thank you gift that needed to be sent out the same day or the next day at the very latest. i followed up with edible arrangements immediately after ordering (even though the website said i was still within same day delivery time) to ensure this would be possible to deliver by 5 - seeing as it was a business, and i was assured it was already being made and would make it out to the company before 5pm. 6 days later, the executive that originally asked to send the gift informed me that the recipient never received it. ?? i call to find out that it was not delivered - i guess someone tried to deliver it and failed somehow? no one called to tell me this? i didnt find out until a week later from the executive? out of the 20 times ive ordered with edible arrangements ive never had to follow up with them the next day, woops, i suppose this is partially my fault for having too much faith in my previous edible arrangement experiences. i was told that when items are undeliverable, customer service is supposed to call me. never got that phone call. there arent any notes in their records saying why it wasnt delivered, or why they didnt call me, or if they attempted to call me, or anything at first the girl offered to waive the delivery fee, make a fresh one and to have it sent out tomorrow. i was like ... this needs to get there as soon as possible. im so embarrassed that it didnt make it - and so embarrassed for the upper level exec who had to say/wonder "hey why havent you said anything about the gift i sent" to have the recipient say "what gift?" after explaining how BAD this whole situation was, especially for me :/, the girl talked to her manager and i dont know i guess they threw in 6 pieces of something extra i dont know. i guess that makes up for the lack of communication and the embarrassment? no, not really, but thanks for trying i suppose, after i threw a bit of a fit. elisha(sp?) was nice enough, and seemed sympathetic with my cause, and i wasnt trying to put fault on anyone really, i was trying to figure out what happened, why i wasnt called immediately, and why 6 days later still no call. i get mothers day is a busy weekend, but come on. i ordered three days before mothers day, i followed up with my order 10 minutes after i had placed it, their policy is to call within a day if something is undeliverable, theres really no excuse I followed up with them at 5:30 today, was told i was just about to be called. delivery was successful, i guess this is a lesson to me to always follow up with my delivery orders :( sad read more

Our daughter was working full time and studying for a big test. We thought it would be nice to surprise her and her colleagues with the ten individual cups of chocolate covered strawberries. The strawberries were waiting for us at the store on time in the refrigerator and looked great. Our daughter and her colleagues were happily surprised and loved the gift. Great product at a great price, well worth it. read more

Ordered an arrangement two days before a friends birthday. Very pleased that it arrived on time and better than I expected. Strawberries were huge. It was definitely done with care. Fruit was super fresh. Vanilla cupcakes were delicious but the blob that comes on top of them was not and it was the shape of a poop emoji but that's besides the point. I would definitely order from here again as they seem to care about what they send out unlike a previous EA that sent me strawberries the size of an atom. read more

Placed an order online and unfortunately forgot to put my name in the message. I called the store and the lady was very helpful and fixed my message for me. She also gave me some great information regarding delivery and how it works. I'm not sure about how the edible arrangement turned out as it was sent to a grieving friend but I'm happy it was delivered on time! read more

I just received a beautiful and delicious fruit bouquet from edible arrangements! The company made sure that I received the right package and delivered it with care and a smile! I'm really happy with their service and would recommend them to anyone! read more

Edible Arrangements - Gift Shops Near Me - White Plains, New York

My husband ordered three arrangements. One fir me, another for my teaching assistant and a third for my kindergarten class. It was out for delivery by 8am and never arrived! The store is located .9 miles from my school. Normally on holidays like Valentines Day delivery should have been there by three the latest. I waited until 4. My husband called at noon to confirm, and the guy said it would be delivered and was rude on top of that. WE WILL NEVER USE THEM AGAIN! So rude and unprofessional. Thanks for screwing up our Valentines Day at school! read more

Worst customer service ever. I ordered $280 on 3 arrangements a week in advance to be delivered to my wife and her Kindergarten class on Valentines day. I called to make sure it would be delivered before 3pm. Their own rules s on their website state that on HOLIDAYS delivery to schools will be made no later than 3pm. I called at 12 noon and was told it might be delivered by 4pm but if not "too bad". My wife stayed till 4pm, no delivery. read more

You have COMPLETELY RUINED MY SISTERS BIRTHDAY!!! It just so happened that 3 ppl choose your business to deliver to her and you mixed up the card messages and you sent her "THANK YOU" balloons!!! Why??!? I did not ask you to thank her for being born!! I am requesting a FULL REFUND FOR BOTH MYSELF AND THE PARTY THAT YOU MIXED UP MY INFO WITH... i did not order thank you balloons so I am NOT paying for them nor did I order a fruit basket which is what you sent!!! I look forward to your phone call first thing tomorrow morning!!! read more

The service was exceptional. Will continue to go there. Fresh fruit.

I purchased a beautiful arrangement for Mother's Day, Unfortunately the fruit was spoiled :(, I called a few days later and spoke to them and the manager was kind enough to send me another arrangement!Which was extremely delicious, although the first one was bad the second one was great, thank you Edible Arrangements! read more

The level of unprofessionalism is beyond words can ever Express. My neice called in to check in on an order placed at approximately 8ish am. To her doctors office on mamaroneck ave (the same street as the location) the manager Rick accused her of lying saying his driver had dropped it off at around 2pm, though she was very upset because it was past 5pm and it wasnt understandable as to why it had just gotten delivered 7+ hours later and not even given to the person it was addressed too - FYI they open at 8am & the person it was addressed to left at 5pm (business hours 9 to 5pm) . Long story short - when asked for a manager he said he was the manager, and that if he wanted corporates number to google it ourselves. Overall, a super frustrating call - so unprofessional and not managerial like qualities. The "owner" called after to figure out what happened and find a resolution to the issue but by then the harm was done. He offered a full refund and a courtesy box that my neice made clear she would not need or use. We will be using berries.com moving forward. read more

I received an edible arrangement today for my Birthday! It was perfect! not only that, but my Husband (coinsidence from previous review) went in to ask about what time more or less to expect it since he didn't want us to wait all day for it. As it turns out they were there around 12:00 PM, perfect timing! I have always wanted one of these (not sure why I never just got one!), but anyway, I was thrilled. I also loved the fact that the delivery guy was smart enought to hide the arrangement on the side so I wouldn't see it through the peep hole. haha! It tasted great, it looked great and the details were flawless. I loved the fake Birthday cake it came in and the balloon. Very cute. read more

A reliable store and was pleased. I picked up my product and had pleasant service and transaction. very easy and supportive with helping me choose a basket. thanks read more

warning do not patronize this location..terrible customer service,also they do not answer their phone. good brand though..go to another location... read more