I had an okay experience at this location. I stopped by while running an errand nearby and had just wanted a quick snack because I skipped breakfast. They didn't have many customers in the cafe except for one fella in a corner on their laptop. I ordered a strawberry and cream strudel and a a dragonfruit lemon drop drink. Both pastry and drink were good, just a tad bit too sweet for my liking when it came to the drink. Portions were good; quality is okay. Overall, they're pretty convenient, but would not be first go to. read more

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I ordered bagels and muffins to go and the clerk was friendly and the blueberry muffins were delicious. Bravo!

Representing 2019 for the letter E is E is for Einstein Bros. I went to this location a couple of times including in January 2019 when I was doing rideshare driving. Parking is a pain over here, but I made do to eat here. Not the highest quality bagels or friendliest, but decent and convenient breakfast/lunch option for Glover Park neighborhood. read more

The guy who took my order was not pleasant. He had his AirPods in and when I asked him a question he responded with sass and seemed like he did not want to be here. I expect happy and kind customer service at a place like this I am very disappointed. read more

An amazing bagel establishment with kind and nice managers friendly towards people and S tier food. Don't listen to the haters here this place is amazing. Ambiance is cozy as well there's always a place. You can even customize your sandwiches read more

Einstein Bros. Bagels - My order breakfast sandwhich - Bagels Near Me - Washington, DC, District of Columbia

They are improving. Bagels still good. Been going there for years and service used be not great but getting better.

Agree with Sean R. One star is far too high. The cashier who claimed to be the manager was unbelievably rude for no reason. After waiting for a bagel order for 10 minutes, we asked about the order and she was enraged. We requested a refund - very, very nasty. For absolutely no reason. I asked to speak to her superior - she claimed to be the boss. I ma surprised that this store is still in business with this disgusting customer service. read more

Great service and great food! Ordering online and picking up is never a problem. I love their coffee!

It pains me to even give this place a 1. From the very beginning of taking our orders, the cashier was extremely rude and acted as though we were inconveniencing them. From there it took them about 10 minutes to start preparing anyone in the restaurants' orders. During this delay we heard employees fighting, cursing , and committing major sanitation infractions, all in front of the customers. As the delay reached around 20 minutes, and frankly wondering if my order was safe to eat, I asked for a refund. I had mentioned that the food was taking too long. The cashier then proceeded to loudly yell at me that there were other customers ahead of me. The service was so bad and so unprofessional that I asked to see the manager. The cashier rudely yelled that they were the manager. While processing my transaction, the cashier continued to make rude remarks towards me and my party and at one point, I honestly thought that they were going to come over-the- counter to fight me. Confirmation was not made that the order had been canceled and the cashier just walked away from the register, cursing and yelling. When asking to see the manager for a final time, because I in no way, thought somebody with that lack of professionalism could reach a management level position in hospitality, I was told yet again that they are the manager and proceeded to curse at me and scream. I am honestly in shock as to what I experienced at the restaurant that day. The customer service wasn't just bad, it was hostile to the point where I feared for my safety. On top of that, the food looked as though it had been laying out all day and against code. I honestly fear for the customers who did eat their meal that day. This experience was so bad it makes me never wanna eat at Einstein's again. read more

One star isn't low enough. This place is far and away the worst restaurant on Wisconsin Ave. The food is fine but the service sucks. I've been a few times and they are consistently slow and flippant. read more

Einstein Bagels is adequate at best. If you want great bagels, look elsewhere- like Bethesda Bagels (in Bethesda or Arlington). Maybe I'd like Einstein better if the employees were friendly or at all attentive. They rarely even acknowledge that a customer has entered the store and they behave as if they're doing you a favor. read more

Slow, terrible service. Tables are disgusting. Food is average. Do not come here. The only "pro" of this place is its location, but make the effort to go somewhere else. read more

I stopped here Monday morning to grab a breakfast sandwich before heading into the office. When I arrived, it surprisingly wasn't busy. I got my usual, an onion bagel egg sandwich with turkey sausage and cheese. The food came out promptly. My bagel was hard and almost inedible. Thankfully, the bagel was for free since I had a reward, but it was a disappointing since I've never had a bad experience at EBB. read more

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The bagels were not that bad, the people who work there had some serious ATTITUTE problems. If you want to be left alone and not helping any one, don't work at a diner or restaurant. read more

Absolutely tragic experience. It is 8 am on a Tuesday. The restaurant had been open for 2 hours but looked as if they had just opened. Every single table was dirty and so was the floor. Even the counters are dirty. Someone left the vacuum cleaner out front from the night crew, but obviously didn't vacuum. Fridge is not stocked. There were so many crumbs underneath the bagel display, including a spare bagel. The staff was slow and arguing with each other. It took 10 minutes for one person to complete their order at the point of sale. No one greeting customers or anything when they come in. The manager / owner of this store should truly be ashamed. If I could award zero stars I would for the abysmal cleaning and customer service. Either clean house (literally) and with the staff or just close this location. read more

The worst service I've experienced in a very long time. The employees seemed to be underwater. I asked for two bagels toasted with cream cheese and I got two uncut, cold bagels without any cream cheese. The floor was filthy and littered with old latex gloves. Don't go! read more

This team does not have any type of team work. Literally asked for my order to the gentlemen (head baker) and didn't tell his team at all. Waited ten minutes and asked the cashier if the order is ready and no one knew. Cmon magn! read more

Call me a bagel snob. I don't care. I hail from the Big Apple where bagels reign supreme. NYC has hands down the best bagels. Period. But, of course, I ain't in NYC right now and beggars can't be choosers. But in this case, I'll keep on beggin' until a better bagel comes along. Came here at noon on a weekday for some bagels and smear. No everything bagel at noon? WTH? They also ran out of garlic bagels too. Even toasting the bagels didn't help much with the bland, non chewy consistency. And the veggie cream cheese was no better. Do yourself a favor. Skip this place and go to Bethesda Bagels (by far much better). I see why many years ago they had to downsize. When you don't offer quality and charge lousy prices, customers wise up and go elsewhere. read more

If you don't mind your food being made by employees not wearing gloves, this is the place for you.

Horrible to think she could have exposed us all and her baby with no regards to the rules and safety of others. My meal was promptly tossed -3 read more

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I ordered two egg sandwiches, but threw them away after picking them up because the place looked so disgusting I was not going to chance eating them. I also agree with all the previous comments about the poor customer service. read more

I don't like the bagels here. There's better options even in DC and I always found their cream cheese way too gritty. And through no fault of the restaurant itself, the outdoor tables are a hub for some of the vagrant population in Glover, and I've seen some unfortunate confrontations with passerbys there. But I have to give some shout out for their service. It might be odd, because it can feel brusque and very on-off. But when you're in, you're in! There's definitely peeps who come in with first name conversations on the regular. And as a personal experience, they were super accommodating for catering - even slipping in a last minute delivery option when we vastly overestimated how much we ordered. Einstein's may feel a bit homogeneous for my liking, but in some weird way stopping by feels like supporting some of the locals. read more

I had planned in doing some work on my laptop at Starbucks, but all the seats were taken. Looking across the street, I see the big yellow sign of Einstein Bros Bagels. I didn't remember that being there before so I thought I'd see if they had some comfortable empty seats, a wall outlet, and maybe some free WI FI. BINGO! Yes they do! As soon as walking in, there was a girl with a "wheel of fortune". I spun it and won a rubber bracelet. Kinda had my heart set on a travel coffee mug or t shirt, but I won the bracelet. Oh well. I ordered a mocha with whipped cream and chocolate syrup. The coffee was not strong and the chocolate wasn't too sweet, the cream helped to cool the temperature as it hit my lips. Not bad. After a couple of hours I ordered a green chile bagel with lox and cream cheese. It took them a few minutes to prep it. They put a tiny bit of capers and sliced purple onions. I actually like my purple onions chopped, it just makes them a little more pleasant to chew and put down. But it tasted great on the green chile bagel. So if your gonna have "bagels" in your name, you'd better not disappoint with the actual products. Einstein is a chain, and I must say they do make great bagels. The coffee is pretty good and they do offer things like ready made assorted green salads and fresh cut fruits and various juices. It makes another choice of places to sit and camp out in Glover park. read more

Einstein Bros. Bagels - Where the magic happens - Bagels Near Me - Washington, DC, District of Columbia

The bagels were dry and barely had any cream cheese inside. Inaddition the guy at the register was extremely rude.

HORRIBLE bad attitude by the lady who takes the orders, she does not communicate with clients meaning if you ask a question she will not answer and when you ask again she just points out to stuff with a really bad attitude, as if is being bothered by doing her work. Also the bagels are poorly prepared, we ordered the Nova Lox and the onions where huge not sliced thinly as they should be, but the bagel was paper thin though! Also their tea is served from a very dirty plastic jars with grime and sitting out without refrigeration and that's supposed to be "iced tea" also almost $3 for that. So one bagel and two iced teas were $12.85 Don't waste your money and time coming here is horrible!!! read more

Pretty good bagels, fresh eggs, and decent coffee. Sub par service. Some of the ladies are very polite but most give the impression they're not interested in doing a good job. It starts at the top: the manager seems disinterested and is often short. Walked in for breakfast one late morning, as we often do. No croissants! Asked if more were being baked and the manager (we see him all the time, so we know it's him) said, "well, we need them so they're being made." Rude. If something is that popular, make the next tray while the other is out for sale. Continually disappointed in the service, but there are no other bagel places in Glover. My partner and I walked out and Ubered to Silver in Cathedral Heights because we're tired of Einstein's poor service. read more

I'm surprised by the low rating here (currently 2 star average)! As far as Einsteins go, this one is about as good as it gets! The staff in the mornings are quick, super nice, and always get my order right. You can't go wrong with their everything bagels but I recommend the French toast ones with maple schmear when you're in the mood for a sweeter breakfast. I don't recommend the avocado toast option. I was pumped about the idea but the execution isn't there. But for basic bagels and cream cheese they do a good job! read more

Einstein Bros. Bagels - Love bagels, love avocado toast, but I don't love this execution of avocado toast bagel. I recommend you stick with the schmear! - Bagels Near Me - Washington, DC, District of Columbia

The worst place in Glover Park. The workers are incompetent to say the least and worst of all, they get argumentative when the fault is on their end. The worst offender is the lady with a ring on her eyebrow, low IQ with an attitude. Listen to the reviews and fire these people. read more

Food is fine, customer service poor. One employee as super rude. I wasn't going to write this review but he was consistently rude back-to-back days. Otherwise I love Einstein bagels they have amazing cream cheese! read more

Einstein Bros. Bagels - Checkout - Bagels Near Me - Washington, DC, District of Columbia

Slow, terrible service, awful manager. Terrible attitude of the manager spreads to the staff. Expect to wait 20+ minutes after ordering and have to speak with management to get your bagel. read more

I really like Einstein Bros but this location is easily the worst I've ever been to. I walked in to order an iced coffee and decided to add 3 shmearfuls since I was in a rush and they are pre-made. I paid and it quickly became clear that there were a lot of people waiting for their food. I watched several other people check on their food and get rudely told off by the manager. After 10 minutes of waiting, I was finally given my iced coffee. Another several minutes went by (now close to 15 minutes of waiting) I was still not given my shmearfuls. When I told the woman behind the counter that I was still waiting, she told me she would ask. Then the manager rudely said that I had to wait. I walked out without my shmearfuls because I had waited 15 minutes, with no end in sight. Overall, terrible customer service and extreme inefficiency, even at a normal hour with many people working. Don't come here if you can avoid it. read more

As convenient as this location the service is not acceptable. The manager William is both rude and disrespectul.

This place is the WORST! Bad, slow lazy service... takes 10-15 minutes to get anything 'complex' like a lox sandwich. Lastly the bagels are small and tasteless - when they HAVE bagels, I actually have been there when they opened WITHOUT! Do yourself a favor and go to Bethesda Bagels in Upper Dupont on Connecticut - not far from Glover Park and worth the drive. Better yet, Bethesda Bagels PLEASE come to Glover Park! read more

I do not usually write reviews but this is the second time I have been totally jipped here. This time I got the veggie bagel and last time I got the nova lox and both times there was absolutely no cream cheese or hummus on the bagel. To make it worse, I chose the non dairy cream cheese and payed extra for it, and I got this tiny smear of cream cheese. I used to love Einstein's as a kid but this is just not acceptable for the price. I haven't had this problem at other Einstein's but something needs to change here. read more

Einstein Bros. Bagels - Bagels Near Me - Washington, DC, District of Columbia

I called ahead of time for a large order and was told a certain price; drove over an hour to get to this location. The man working the front was very short and rude and was the same person I spoke with on the phone. My total ended up being $32 more than I was told originally. I expected a $10-$15 jump for the additional cream cheeses I added once I got there. It was $32 more because he missed a portion of my original order. In general, I would expect better customer service overall.especially when a mistake happens on their part. Bagels and coffee are great! But I won't be returning to this location because of the rudeness I've received. read more

Conveniently located next to my office. The toasted everything bagel with plain cream cheese is the best! Staff are super friendly, quick and helpful. Plenty of bagels to choose from and fresh coffee. Free WiFi and outdoor seating too. read more

I was one of two customers in the whole store and the man (who I imagine is the same rude managers other reviews have mentioned) seemed to be going out of his way to be rude and condescending to me. I was picking up a mobile order and told the cashier as such. He immediately told me I was in the wrong place and "if you'd read the sign, you'd know that mobile pickups are over there," pointing to a random unlabeled table in the corner. Completely unnecessary! read more

I was very eager to go get breakfast at Einstein this morning since I have been to others and have had nothing but good experiences. My husband and I walked in, ordered and while we were waiting for our food, the manager starts yelling at me. The manager explains to me that the girl on the register rang in my order wrong and that I was charged a lower price for coffee than what it should have been. I said I would pay the difference and he scolded me telling me to get in the back of the line. I waited 10 more minutes and he rang me up for a whole other coffee. I asked him to explain why he was charging me this way and he yelled and said "just take the coffee and leave". I did and I will not be coming back. read more

Poor Service... same manager. What a waste of an employee.. however, the girl that made my sandwich was polite and helpful.

This is what a lox bagel I purchased today look like at this particular location.... Worst experience ever:(( read more

Einstein Bros. Bagels - Bagels Near Me - Washington, DC, District of Columbia