Very friendly owners, Korean-American like my daughter-in-law, always complete orders on time even large ones including comforters, and able to repair clothing with their sewing skills. read more

Been going here for years and I must say it's the best dry cleaners I've ever used! Always a warm welcome when I come in. My clothes are wonderfully done. Great, great service. read more

I just love this cleaners - the owners are SO nice, so helpful and friendly, and they do great work. I just picked up a beige suit jacket that was SO stained, serious sweat stains around the neckline and other stains. It looks brand new. I honestly didn't think they could get them out. They always do great work. Highly recommend!!! read more

Super nice people that always do the best possible job. Helpful on hemming, and all types of cleaning. A one-stop-shop of friendly and helpful people. Highly recommended. read more

Been going here for over 20 years as it is convenient to my office. The pricing is fair based on the high rent in Los Gatos. The quality of service from a cleaning standpoint is top notch. Also, the customer support is fantastic, as the owners (husband & wife) are very personable. Highly recommended! read more

In addition to regular dry cleaning and alterations over the years, I have recently taken garments with difficult stains to El Gato. They are very good at removing stains so the dress or pants can be worn again and not thrown away. read more

I first have to say that the older man that works here (and I believe owns it) is so sweet and nice. Anyway, I took in a cheap Amazon skirt that was $25 to have it lined. I asked the man if they could do that and for how much. He took the skirt and gave me a receipt and said he was going to ask his wife and would let me know. Five days later, I still hadn't heard back from them and decided to stop by with the receipt. The older man at the counter said that his wife already sewed a liner on it and he presented me with the skirt (and it looked fine) but then proceeded to charge me $50 without asking beforehand if that was okay. I really don't appreciate being charged for something that I didn't yet authorize to do. Sadly I don't think I will be coming back to this cleaners. read more

Song and Young are a real pleasure - always smiling & treat their customers with respect & are very grateful for your business. I would give 5 stars, but in the past my Husband's very expensive mother of pearl shirt buttons cracked quite a few times & they really are impossible to replace. So, now I get all shirts hand-pressed only. Apart from that, everything - including an expensive wedding dress & many designer suits, jackets, cashmere etc have been cleaned beautifully every time. They do not clean fur, though. read more

I have been using El Gato Cleaners for more than 5 years and they consistently do a great job on my dry cleaning. I use them for my business shirts as well as my tux (SE by day; violist by night). I've also used them for hemming my daughters school uniform skirts, as well as sewing on merit badges for my son's Boy Scout sash. The owners are very friendly and have helped me out of a bind with a few rush orders. I highly recommend them. read more

Left a rug here to be cleaned and the owner told me that he has rugs cleaned off site by a different company. Quoted me $50 and said I could pick it up in 30 days. I come back in about 5 weeks to pick it up and it is sitting on the floor unprotected behind the counter. Owner then tells me it was $150 to clean and so he did not have it cleaned and he forgot to call me to let me know. We have a heated discussion about my rug that has been sitting on the floor for 4 weeks being ignored. I make it very clear that he is going to have it cleaned and take care of me free of charge . He says he will steam clean it in house. At the same time I drop off $100 worth of dry cleaning. I came back today, one week later, to pick everything up and he says he will charge $40 for the rug. Owner is a liar and service is horrible. Did not take the time to call me and keep me informed of problems and wasn't even willing to take care of a long term repeat customer. Even called me a terrible person multiple times because I wanted him to take care of the cleaning of the rug in order to save my business. Do not be fooled by their friendly demeanor. Horrible service and will lie to you to avoid confrontation. read more

These people are wonderful! I will always have my stuff dry cleaned by them! xo

We've been coming here for years. They've done a really good job with suits, shirts, blouses, rugs and minor alterations. The owners are very nice and provide great customer service. read more

I have been bringing my dry cleaning here for about 5 years now. They do quality work and are very professional and friendly. There were a few times where my buttons became brittle and broke. But Seng and Young made sure to fix those quickly for me. They also do a great job with alterations and cleaning of my blankets and coats. I highly recommend them. read more

These guys are just fantastic ! Detail oriented, very courteous, professional and very knowledgeable when it comes to handling your precious clothings. Been in business for over 15 years. They're just number 1 in my book. Highly recommended! read more

I have had very good experiences with El Gato Cleaners. They provide good service and are very friendly. I have been using them for quite some time and expect to continue using them. read more

I am very unhappy with the way they treated me. I took my evening dress with two spots on the front. I went to pick it up, one spot was still there, so I asked if they could re-clean it. They said no, and he suggested if I wear it like that , no one would see it!. As soon as I said that I have to take it to a different cleaner, so I would not pay; he started showing attitude and started screaming. Then I paid. They asked me to leave and never come back. What a customer service. read more