Our room was dated, but the service was friendly. Conveniently located on the Row where we could enjoy Brew Brothers as well as the laugh factory, without leaving the building. read more

The room was a Premium King, very comfortable. Staff very pleasant as most of Caesars employees are. I won over 1k but gave it back. Enjoyed my stay. read more

Eldorado Reno - A Caesars Rewards Destination - Great stay at El Dorado. - Casinos Near Me - Reno, Nevada

We went to the Eldorado Resort Showroom to see Menopause The Musical. It's a cast of four women sharing their experiences of aging. Their music, singing, dancing & comedy style is really upbeat & entaintaining !! The Showroom's acoustics & seating comfort exceeded our expectations. read more

We saw "Menopause the musical" as a Yelp Elite event. it was a great performance. Really funny with good actors. Worth paying for. Also ate at the Central Cafe. Good food. Great service. read more

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We saw Jingle Bell Rock at the Silver Legacy in Reno. It was great the music was great the singing was great the performers were great . If you enjoy Christmas carols and Christmas Vibes this is the show with their families and kids and adults who have the Christmas spirit . I would recommend so for some good holiday cheer . read more

Stayed at this casino for 8 days. If you like the smell of cigarette smoke, elevators that don't work, nonfunctioning thermostats and no hot water, this is the place for you! The biggest gamble was whether your elevator would make it up to your floor. The smell of cigarette smoke was everywhere on my no smoking floor and in my nonsmoking room. Only 2 of 5 elevators worked and on Friday night I got stuck in one where people were packed in like sardines for 20 minutes as customers were yelling and screaming as the temperature inside was as hot as a sauna. While we all complained we were told that it was unfortunate. On the third day I could not get hot water in my room and was told that there was a pump that was out that the management refused to fix so I was sent to another room. That room did not have a working thermostat so I had to me sent to a third room. This hotel/casino is a nightmare. read more

If I could rate this hotel zero I would. Got here Wednesday night (mind you we paid for an upgraded room when we booked) - got into our old stinky room that was so hot! Beds are hard and pillows are lumpy. Hair in sinks and bed. Turned "AC" on lowest setting all night and the next day. Thursday we lost water for 3-4 hours & our room still had issues where we could not flush in the middle of the night. Complained to the front desk to have them switch us to a diff room but same floor. Gave us a lousy $50 comp for our troubles. New room - same AC issue! No fans available - maintenance guys came to say they couldn't do anything but we could swap rooms again to the other tower that doesn't have AC issues. No thanks! It's 10pm!? Also - no pool "closed for the season" but we could walk all the way over to legacy to use their pool which the hours are 9am to 8pm. 8pm is wild! - We came for Nationals bowling & next time Reno hosts - we will not be staying here or at any of the Cesar rewards. We will stay elsewhere - somewhere newer and nicer! Don't even get me started on the air quality in these rooms, lobby and casino. Smoke everywhere - couldn't get away from it. Dining was a nightmare since you could smoke everywhere and the tables by the walkways you could just smell smoke while dining - people walking by smoking their cigs - barf. Idk why people bring their kids here - it's disgusting. I'd advise people to stay in the J Resort or elsewhere - avoid these tourist traps. It ain't worth it read more

Great show tonight :-) and got to meet the show people after the show They had a great show tonight have a great Xmas season to :-)

We took in the current show, Thursday night (Thanksgiving), performing in the Eldorado Showroom at the Eldorado Hotel and Casino Resort. "Christmas on Ice" was phenomenal! We thoroughly enjoyed it. The singing, the dancing, and the ice skating were top notch! The show was about 75 minutes long. Our seats were excellent, though in this intimate setting, I don't imagine there is a bad seat. The sight lines and distance from the stage look to be reflective of good design. I also found the ticket pricing to be quite reasonable, especially considering how professional and well executed the production. I highly recommend this show. read more

Eldorado Reno - A Caesars Rewards Destination - Christmas on Ice show stage pre-show from our seats, third row center section. - Casinos Near Me - Reno, Nevada

Honestly, this place is great. The rooms are extremely dated. You can tell it's an older hotel however it is immaculate, clean and has a lot to offer. It is attached to two other hotels, the silver legacy and Circus Circus and the connecting walkovers lead you into a ton of different restaurants, shops, casinos there is so much to do at this hotel and it's reasonably priced. read more

I wanted to buy tickets to the Jingle Bell Rock event for my handicapped son. I went online to purchase them and picked 2 seats in the handicapped seating for the 7 o'clock show on the 20th. I was directed to a ticket purchasing agency and placed my order 3 days in advance but when I received my tickets they were for the wrong time, the wrong section. After calling several times the agency claimed this was the order and refused to discuss the matter. After 3 days of talking to the agency and the showroom at the Eldorado no satisfaction was received. With the last phone call, I learned the tickets were no longer in my name. they had been comped to someone else, and I was not receiving a refund. If you're hiring a ticket agency to sell your tickets you should still be responsible for customer satisfaction. read more

I just want to say sh*t happens, but this is crazy. I paid $215 to sleep and eat on this bed. After sleeping, looked under the bedding and found this. Whats more crazy is that when i complained, they didnt give a sh*t. The front desk manager said they have to downgrade my room, unless i wait for my old room to be cleaned. So you want me to go back into that room with fecal matter. I cancelled the rest of my stay, got into my car and drove 13 hours home disgusted. Only thing i can think of was that Amber Heard was in the room before me. I called corporate, and just like the front desk they didnt care. They kept saying, sir we know how you feel, and i kept saying no you dont. So far no word from corporate. My wife made me throw away my clothes and my favorite pillow. Took several showers to get this ick feeling out of me. So whats the use of being a caesars reward member for over 30 years to be treated like this. What hotel does this to their customers??? read more

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Absolutely terrible. Front desk staff has been so rude the entire time. Music across the street so loud at night it rattles your windows. I understand it's a party town, but people also come here to work. Staff extremely inconsiderate. 0/10. read more

Wow, what a great experience in Reno! Cabaret Le Cirque was so fun and made me gasp out loud a number of times!! Remarkable talent and incredible showmen/women. Sat right up front, center stage, and as a bonus enjoyed champagne while watching the show. Smaller theater so all seats are mostly good seats but front row was definitely that much better!Such a great time & definitely recommended 100%. read more

Eldorado Reno - A Caesars Rewards Destination - Casinos Near Me - Reno, Nevada

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Went to the Menopause show. Theater is large enough but didn't see a bad seat in the house. Employees were very helpful. The show itself was funny and very entertaining. Would definitely recommend this show to others. read more

Eldorado The Row is a wonderful hotel and casino in Reno, NV. It is right downtown close to all the entertainment venues and the Riverwalk. The rooms are spacious and clean and have wonderful mountain views. There is a Kurig coffee maker and variety of coffees in the room as well as real creamer and sweeteners. The staff is amazingly helpful and friendly. Best of all, the Eldorado has room service!!!! As most travelers know, many hotels have discontinued room service since 2020. The Eldorado still has room service which is such a luxury. Also, Millies breakfast and lunch cafe is good food, reasonably priced with an excellent waiters and support staff. I highly recommend the Eldorado if you are staying in Reno. read more

We called and made a reservation for one night. We paid for it in full on the phone and were told there were NO CANCELATIONS, we paid $117 for the night. We got there and checked in and they charged me another $144. I said, sorry but we already paid. That is when they said there is a $100 deposit that would be charged, then refunded in 3 or 4 days if we did not use it, along with a $44 resort fee. Again, NO CANCELATIONS so we could not even change our minds. I feel that they were extremely dishonest, blatantly lied to us! I would never stay there again. I think they would get more return customers if they were honest. read more

Wow, we really enjoyed a show Cabaret le cirque at Eldorado showroom. Theater inside was not that big but we can feel all excitement in the whole time. Acrobatics, singing and dancing all of them were fantastic. One of the best show I watched it lately. Highly recommended this show if you are in Reno. read more

We had the best room ever very spacious with a tub right there in the room. The tub was humongous but the only problem was there were no stairs or easy way to get in. I have to also add we had a problem with room temp regulation. A tech was called before he arrived it was cold after he left it was oven like...we survived. I would say the rest of the ambiance of the hotel was outstanding. read more

I now come here instead of going to las vegas. I come here every month. 3 hotels connected together formed a great complex. 30 restaurants. Except no Chinese restaurant. Big mistakes because a lot of Chinese customers. People here are very friendly. read more

OMG, such an amazing show! Unbelievable talent jaw dropping show. The strength athleticism of the acrobats was amazing! The theater is small, so no bad seats in the house. My family really enjoyed it, I highly recommend It! read more

Eldorado Reno - A Caesars Rewards Destination - Performers and my cutie - Casinos Near Me - Reno, Nevada

Wow. We just attended the Christmas Wonderland holiday show in the Eldorado Showroom and it was wonderful. The venue is a perfect size and all of the seats are great and comfortable. The show was spectacular with all of the talented dancers and singers, the beautiful costumes and dazzling sets. Each show segment was entertaining and delightful to watch. They sang so many beloved Christmas songs and they danced the whole time. Highly recommend this festive holiday event for all, especially to families and kids to celebrate the joys of the holiday season. The experience was fun and special! read more

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We visited the Eldorado Casino in Reno early in Nov. 2024. While we were there, the power went out and we were left with money in slot machines that were all shut off, and a plane to catch. We notified Rachel Ostempowski, one of the slot workers. Rachel went on to notify Michele Kinsley of our problem. One of the chef's walked us out using his phone as a flashlight, so we could catch a ride to the airport for our flight. Everyone was so nice and they all went above and beyond to help us out. We were told that we would hear from them later. Much to my surprise, we received a letter from Tori Marshall, The GM's executive assistant, today. The letter included a check covering the amount of money left in the slot machine. These people gave me their word and all followed through with promises to help us out. The staff was fantastic during the outage and we will definitely make a point of coming back to the Eldorado next time we are in Reno. Thank you all for your help. Amazing Customer Service! Kevin McGrew read more

Christmas on ice was absolutely amazing. It gave me all the good holiday vibes. The dancers, skaters and singers were so wonderful. I would definitely watch again. This would make a great Xmas gift For some. I highly recommend . read more

Eldorado Reno - A Caesars Rewards Destination - Casinos Near Me - Reno, Nevada

on 4/20/25 ,as soon as we walk in VIP gold room the guy Ryan gets up and walk towards to the lady at the Bar, whispers to her. I asked 1 Perrier, he said no more, then I asked 1 red bull's, he also said no more . I ask for a coffee and he asks my player and I show to him. my wife wants latte and he yells out loud ask my wife, let me see your player card. I told him that we are together. I just gave him player card again minute ago , he asked my player card again , I strongly believe he gave me a hard time and miss treated , he also told me the policy you can only have 2 drinks. that is false information, later on that nite, my other friend seven stars asks lady for Red Bulls and she handed it to him. the guy Ryan should treats all the seven stars players the same way and with respect. there is no customers service from Ryan. I'm thinking of going to Peppermill or GSR instead The Row read more

Check in today 4/6/25 @ 4pm. Room given 672 was reeking of cigarette smoke. Transferred us to 661, A/C not woking. Engineering came 2x to fix but can't fix A/C, still 74 temperature. My husband went downstairs to ask to be moved to a different room but front esk refused to process asking for my I.D. THI WAS 8PM already. I called front desk and talked to the supervisor. I complained that the first room change, they didn't asked for my ID, but this 3rd move, they refused to process room change without my ID. I was upstairs in the room with our luggage while engineer was hopelessly fixing the A/C. A tremendous inconvenience for us disabled seniors to be Transferring rooms 3x and going up and down to process change since it it the Hotel's incompetence and lack of customer service and poor facility. Ven talking to supervisor didn't do us any good. Excuses after Excuses. Our first time staying at El Dorado Reno and what a nightmare and worst experience ever. ​ read more

Amazing show! You'll witness acrobatics, singing, dancing, drag and interactive experience. Would definitely recommend.

Had the absolute best time at Cabaret Le Cirque at The Eldorado Casino! I was so fortunate to attend opening night and WOW! The show, the singing, dancing, outfits, and entertainment were top notch, it left me and my best friend wanting more. We sang along, laughed, smiled and thoroughly enjoyed ourselves. Hoping that The Eldorado continues to bring high class and quality shows to Reno, NV because I will definitely watch! read more

Eldorado Reno - A Caesars Rewards Destination - Opening night for Cabaret Le Cirque with my bestie - Casinos Near Me - Reno, Nevada

Very nice show. I will definitely come back any time :) My kids enjoyed all the time we were there read more

3 of us went up for the weekend to enjoy a nice couple of days of gambling. Wait, not only did we have a room? That was a sweat box and could not be turned out, but the casinos themselves were so miserably hot. That I tanked Presidents' Day in February was necessary for their casino. I will never stay at the El Dorado again.They need to do a lot of cleanup.They've got signs saying buffet this way.Buffet that way no buffets read more

The Illusionists Experience!! With 5 kids (all teens) it's hard to get a date night with the wife. Luckily, all 5 are in Civil Air Patrol and they are away on a Bivouac...that's right, 2 nights without the kids. Woohooo! I love the Eldorado dinner and a movie special. We plan on having a relay nice dinner at the Roxy after. So we were seated fairly fast. We used the online ticketing system and the seats were assigned. I could not find a way to change the selection, so we just took what was assigned. The room was fairly full. As we sat, the MC announced a limited bar, wine beer champagne. He also had some kids come down and did some slight of hands card tricks. They didn't have a full bar, so my wife went outside to the bar at the showroom entrance. Margarita and wine. Once the show started, they had people when video filming up close and a huge tv screen so we could see the action close up. There was comedy, magic and just all around good entertainment. It was well worth the price of a ticket. I will try to bring my kids to the show before it ends as it was very entertaining. read more

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Funny and very entertaining. A great evening of song, dance and comedy. The ladies are entertaining and very funny. Some of the music I won't be able to listen to the same again read more

Entertaining, live music and great drinks. Definitely coming back. Enjoy the city, river walk, and art work. read more

We came to the The Illusionist Experience expecting magic...of course, but what we got was so much more! We were ENTERTAINED. First off the theater is intimate and beautiful. The show consisted of some traditional yet very amusing card and bird tricks. I mean these gentlemen looked like they were pulling cards and birds from thin air. The show also included an escape artist that did some very cool escape tricks and a Mentalist who I cannot figure out how he knew the information that he knew. It seems impossible. My favorite part of the show was the host aka The Trickster who was extremely funny, whitty, aND entertaining. He was the perfect amount of funny, sass. Loved him! read more

Eldorado Reno - A Caesars Rewards Destination - Casinos Near Me - Reno, Nevada

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Great hotel. It's a lil older. But it is clean. Check in was easy and check out. We will come back again. We recommend this place. Plus it's on the row. read more

Add my TikTok snickerbar2022z I just wanted to say this is literally the best show on earth. The amount of talent by each individual amazed me. I had to give them additional 10 stars!!! Just thinking back when I travel to Reno. Thank you again. Each act was breathtaking. 20 stars. A must see show worth every penny. read more

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Great show seeing the musical Menopause !! Had great seats on the floor by stage.. the cast was incredible and very fun with great voices read more

Had a suite at the Eldorado. The room was 56 degrees and took over 2 hours to heat up. There was no spare blanket. Room service was not available for breakfast. Toiletries had not been replaced. Disappointing. read more

Christmas on Ice at the El Dorado in Reno. Spectacular! This was a Las Vegas caliber show in Reno. Thanks to the El Dorado and all the wonderful skaters, singers and dancers! read more

Last night we attended the Xmas on Ice Show at the El Dorado showroom. Absolutely a great time! The ice skaters, dancers and singers were so good. The stage was extended further out to accommodate the small ice rink . We were seated in the center, 3rd row. We were so close that I could almost reach out and touch the stage (well not exactly, but yeah, very close.) The numbers, costumes, lighting and music (live singing throughout) were great fun. I have to warn you though, come with a coat or sweater as the temperature is lowered to keep the ice rink from melting. I did adjust quickly to the temperature as did most people. It was a most enjoyable show and I highly recommend it. If you eat at Roxy's before or after the show (like we did) the restaurant comps you an either an appetizer, soup or salad plus a dessert for EACH ticket. Good deal!!!!! read more