I bought a beautiful used gown from Emerald Gowns I. Berkeley but wanted to get it dry cleaned. I searched for a long time trying to find someone local to clean my dress. Elegance Preserved came to my house to pickup my dress and delivered it back to me so quickly! The dress looks perfect. It is a complicated dress with multiples layers of different fabric and lots of design and bead work and they did a wonderful job with it! read more

My dress make and model was: Allure Bridal Style: C525 and I purchased it from Trudy's Brides & Special Occasions in Campbell, CA. I got married in February of 2020 and had every intention of getting my dress preserved, but COVID hit. I was googling high and low for a place that would still preserve my dress and I found Elegance Preserved doing contact-less preservations. Elegance Preserved's response time was prompt, the entire process and cost break down were clearly communicated and the delivery service was such a breeze! I would highly recommend their services to any bride (regardless of COVID) to get their dress preservation done here! read more

Amazing service by Olivia!!!!! I got my dress and veil cleaned and preserved and they look brand new like I never worn them!!! Unbelievable! The dress is bedded carefully and nicely in a box with cover, easy to be stored. I couldn't ask for a better place to take care of my beloved gown. AND free home pick up and delivery!!! read more

Elegance Preserved has gone above and beyond to meet my every need. Planning a wedding during the pandemic has been very stressful so I've had many questions and all of those questions were answered within minutes of calling, texting or emailing. I purchased a sample bridal gown (Stella York 6993) from Flare's Bridal in Walnut Creek. Without question, I knew I needed cleaning but had no idea who to entrust with something so meaningful to me. I found Elegance Preserved on the Taylor Maid SF website under FAQs and I have no regrets choosing to move forward with them. Despite living out of the Elegance Preserved pickup/delivery route, it was an ease scheduling a pick up within their route that worked for both of us. At pick up, I met Olivia who ensured my safety by wearing a mask and keeping her distance. &&& lastly EP even accommodated me with a drop off at Taylor Maid SF where I'll be getting my fitting next week, how can you beat that???!!! I can't wait for my big day and I definitely look forward to working with EP again for bridal gown preservation services. Thank you for everything ladies. It was a pleasure! read more

I have a dress from Houston Texas' Weddings by Debbie which I thought would be difficult to preserved due to its size and material. Elegance Preserved stepped up to the plate though! I ran across this service from a simple Google search for the best wedding dress preservation professionals. The team, such as Olivia, were VERY professional and responsive. My service was completed during COVID19 times, and their service included free pickup from my home while social distancing and then free dropoff back at my house after the preservation process. I am extremely happy with the service and will update y'all on the preservation quality when I open the preservation box for my wedding next May. :) read more

I purchased my Essence of Australia dress at Janene for my May wedding. We got married in Yosemite so as you can imagine it got quite dirty while hiking for the perfect pictures. Once I got home, I started googling places to get it cleaned and finally reached out to Janene and they recommended I use Elegance Preserved. I reached out to them and was so impressed with how smooth the process was. They picked up my dress from my home within a couple days and gave me a quote. Although it was a bit more expensive than other places, I'm so happy I decided to spend the extra bit to get it done well :) On top of that, they went above and beyond to accommodate me when I let them know that I was moving a week before my dress was ready. They delivered it to me at home a week early to make sure I had it in hand before the move :) read more

i bought Corella by Willowby from Bride +Bustle in Los Gatos. After the big day, they recommended having my dress cleaned with elegance preserved. Olivia came to pick up the dress and was super pleasant. Then she returned the dress and they did a great job. I didn't have to lift a finger in the process. It was a wonderful experience. read more

I recently received my dress back from Elegance Preserved. It got cleaned and preserved. I have a glittery and tulle dress that is hi-low from David's Bridal and I had an outdoor wedding. There was quite a bit of dirt and pine needles in the bottom of the dress due to trekking in the forest, but I found Elegance Preserved through online searching and they were quick to put my eases aside for cleaning my dress. They responded very fast and made it easy to come pick up the dress from me. They were also great at working on finding a drop-off date with me since the holidays tend to make days less available for me. I greatly appreciated that they would come to the house to grab the dress and drop it off and their new protocols for COVID adaptations seem to work very well! Knowing my dress was very glittery, I was totally prepared to have most of the glitter gone from it, but to my surprise, and delight, a lot of the glitter still remained on the dress! The dress is as amazing as to when I first got it nearly two years ago! Plus, the box I received it in fits perfectly underneath the bed which helps me with storing the dress immensely. I am genuinely impressed with Elegance Preserved and would recommend them to anyone who needs preserving and cleaning of garments with ease of mind! read more

I bought my dress in 2020 right before the pandemic from Winnie. By the time our wedding came around we had to postpone. Winnie recommended Elegance for preserving my dress. I spoke to Olivia and explained my situation. She was INCREDIBLE. She comforted me and offered to pick up my dress, have it boxed and delivered directly to my home. I have NEVER experienced such incredible service. I tear up thinking about how above and beyond they went during a time where brides need all the support possible read more

Elegance Preserve did an amazing job cleaning and preserving my dress from the big day! I highly highly recommend using them! I had the most amazing wedding day with my husband, dogs, family, and friends dancing the night away in my BHLDN dress that I got in Walnut Creek at Anthropologie. My Dress was GORGEOUS! I danced the night away in the Sand, but knew after that day, I'd want it cleaned and preserved. I had heard from a friend about Elegance Preserved and I then Googled them and saw right reviews! They were close to me too in San Francisco. Everything went so smoothly to drop it off to get it cleaned/preserved and pick it up. They even did a great job with my dogs dresses to remember the special day! It as packaged so beautifully, I wanted to cry when they showed it too me, it took me right back to that special day seeing my dress and my dogs dresses positioned together in the box, like mother daughter style! My dress was cleaned in San Mateo, but was able to pick it up and drop it off at the San Francisco location which was amazing. I highly recommend Elegance preserved for your dress needs! read more

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I bought my dress from Nelly's Bridal in South San Francisco. My Martin Thornburg dress had very intricate detail with lace, slight beading, and on a separate layer, it had sequence. This dress was amazing - I love everything about it, however, on my wedding day, my husband and I took pictures in a forest and on a beach, so you can imagine how dirty the bottom was. I brought my dress to Elegance Preserved and not only did they keep me updated through the entire process, but they got out everything I was concerned about. They are a little pricey, but worth it with the level of service, cleaning process and packaging of the dress. Highly recommend!! read more

I bought an off the rack lace wedding dress and the bridal salon I bought it from recommended getting my dress cleaned here. Our wedding day is very soon and Elegance Preserved was incredibly flexible and able to turn around the cleaning of my dress in under a week! Not to mention they did a fantastic job and the dress looks brand new. I'll definitely be back to have my gown preserved. Thank you!! read more

I bought my wedding dress from Bridal Gown Studio in San Jose and after the ceremony I was looking for a place to have it cleaned and preserved. I found Elegance Preserved through and online search and their San Mateo location was conveniently located near where I live. After contacting Elegance Preserved, everyone who worked at the store communicated with me promptly and answered all of my questions. They did a wonderful job with the dress cleaning and preservation and were spot on with their estimate and pick up date. I would recommend their services to anyone looking for wedding dress cleaning and preservation. read more

My boutique LOHO recommended Elegance Preserved highly. The entire experience was painless. The Elegance Preserved team responded to all of my questions and I had my sample dress back right away before the big day. It came out beautiful and the lady at the shop was very helpful, answering all of my questions. Also, the shop in San Mateo is really close to my home and was very convenient. I wish they were open a bit more during the week, but the shop open on Saturdays worked well for me anyways. I will recommend Elegance to my friends! read more

I just got my dress (Giuletta by Tara Lauren) back from Elegance Preserved and they did such a beautiful job! I had both the cleaning and preserving services done and it looks just as perfect as it did the day I bought it. I purchased my dress from Grace & White Bridal in Sacramento, CA and had it altered at TailorMaid SF, who recommended Elegance Preserved for all-things-needed post wedding day. (By the way, TailorMaid SF is also AMAZING and made all my alterations dreams come true.) After a crazy year of scrambling to salvage our wedding in the midst of covid, the last thing I wanted to do after the big day was stress more about wedding stuff. But Elegance Preserved made the whole cleaning/preservation process so easy and seamless. They even picked up my dress and delivered it back to me, while being covid-concious of course. The whole team is super friendly, knowledgable, and quick to answer any questions. Your dress will be in great hands! read more

I was recommended Elegance Preserved by the boutique I purchased my Alison Webb Rose gown from; Bride and Bustle in Los Gatos CA. Having a pandemic wedding was one thing, but realizing I had to get my dress cleaned afterwards was a whole other thing. I emailed Elegance Preserved the day after my wedding and they were so thorough with my quote and outlined everything they planned on doing to clean my dress and how much time I should expect it would take to finalize the cleaning. The beauty of the whole thing was THEY PICK UP AND DROP OFF YOUR DRESS!!! Brilliant service during the pandemic. Not having to leave my house in Cupertino to drive to the city is amazing. After a couple months, they called me to finalize the deposit and scheduled a drop off for my dress. Olivia was so professional and texted me before she was dropping it off so I didn't have to wonder. I'm so grateful! 100% would recommend, especially after getting married in this pandemic! read more