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    Elite Flooring Repair

    5.0 (63 reviews)
    Open Open 24 hours
    Updated 1 month ago

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    30 minutes

    Response rate

    100%

    Services - Elite Flooring Repair

    Carpet installation

    Carpet removal

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    Reviews With Photos

    new laminate plank
    Edwin M.

    I had another instance of water damage, almost exactly a year after Darwin repaired it back in December 2023. This time, in December 2024, my boys accidentally left some water on the floor, which damaged a few planks. I reached out to Darwin, and he was quick to respond and came by promptly to assess the damage. He provided a very reasonable repair estimate and completed the job just a few days later. As always, his work was flawless--precise, high-quality, and professional. Darwin is honest, practical, and extremely fair with pricing. I highly recommend him! He's reliable, easy to work with, and consistently delivers top-notch results. If you're looking for someone who does excellent work without overcharging, Darwin is definitely the person to call!

    Lifting/cracking from previous vinyl install (not Darwin's work)

    Darwin was nothing short of amazing! If I could give ten stars I would! I highly recommend him. I called on a Saturday evening and to my surprise he answered, gave me an instant quote, and was able to fix my three vinyl floor boards the next day! His pricing is beyond reasonable given the true craftsmanship he did. Thank you Darwin you have a forever customer in me.

    Finished beautiful

    He responded to my inquiry same day. He came by to assess the damage the next day, at the exact time we scheduled. He gave us a reasonable price, and scheduled our repair for two days later. He arrived precisely on time, took the damaged flooring up, discovered water damage, filled the cracks, laid plastic barrier, and replaced the damaged vinyl. He worked hard, and did a great job. Highly recommended him.

    Baseboards

    Want to first say that Darwin was a gentleman. Though the people he work with are not as reputable. We moved into a new house and we wanted the flooring as well as painting done. The floors look nice though we also requested that new baseboard be placed. He was to paint/replace the baseboard. My main complaint is the baseboards which I will show you in pictures. As you can see the paint must have been of poor quality as as you can see in the picture after a period of time is now not only discolored but poorly constructed all over the house. I did ask that he see how poorly it was done and ask for correction. He has since disregarded my request/text. Look at the pictures below and come to your own conclusions about the service and quality of the baseboards.

    Very good service very good quality, I definitely recommend this flooring repair, and the value it's incredible.

    Another view of the kitchen area where the water leak was at after work was completed.

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    2 months ago

    Darwin and the crew was very nice and easy to deal with! Their work is pretty good and clean!! We definitely recommend these guys!

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    Business owner information

    Photo of Darwin  B.

    Darwin B.

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    9 months ago

    Dejo muy bien el pizo y el baseboards de mi casa ase muy buen trabajo les recomiendo ELITE

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    10 months ago

    Great honest work. On Time and on budget. Will definitely use them again. No driveway pricing.

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    2 years ago

    I was very happy with Elite Flooring! He showed up on time, was polite and professional. Highly recommend!

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    2 years ago

    The guy Darwin came to my house to fix the carpet he is really nice , good job so far I strongly recommended

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    Review Highlights - Elite Flooring Repair

    Thankfully, I found Darwin here on yelp and contacted him, and he came right away to assess the situation.

    Mentioned in 47 reviews

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    Flooring Direct Temecula

    Flooring Direct Temecula

    4.2
    (124 reviews)

    NIGHTMARE doesn't even begin to cover it. Bill strutted in promising the world, then vanished like…read morea coward. He's out here operating with a suspended license, stiffing the demo crew who tore out our flooring, and leaving us with a destroyed home and a half‑finished job. His installer barely got 10% done before the entire crew disappeared without a single word. I've tried calling. I've tried emailing. I even showed up at the local office -- all I got were pathetic excuses and zero accountability. The demo company and I have already filed complaints with the contractors board and the financing company because this man thinks he can just take people's money and run. How does a grown man blatantly steal, lie through his teeth, and operate with zero integrity? Every response he posts to negative reviews is defensive, rude, and dripping with shady behavior. He cannot be trusted. Nothing he says is real. And I have the documentation to back every bit of this up. I wish I had dug deeper before hiring him. If I can stop even one person from getting screwed the way we did, then at least this disaster serves a purpose.

    Buyer Beware - My Home Was Left Torn Apart - Their contractor license has been revoked!…read more I never imagined I would be writing a review like this, but I feel obligated to warn other homeowners. I hired Flooring Direct Temecula to replace the flooring throughout my home. On June 22, 2026, I signed a contract for laminate flooring and paid the required deposit to pay for materials. The installation began but stopped abruptly after only part of the flooring was installed because there were no remaining materials. What followed was one of the worst customer service nightmares I have ever had. For more than two weeks, the owner, Bill Norris, completely disappeared. My repeated phone calls and text messages went unanswered. I received absolutely no communication explaining why my home had been left in pieces. During that same time: * The installer told me he had not been paid. * The delivery driver told me he could not reach Bill. * A salesperson ( His son Billy) at Flooring Direct Temecula also told me he could not get Bill to answer his calls. Think about that for a moment. Not only could the customer not reach the owner, but his own employees and subcontractors couldn't reach him either. Because no one would communicate with me, I had to investigate the situation myself. I contacted the flooring manufacturer directly and discovered that only part of my flooring order had ever been purchased. The remaining flooring required to finish my home was sitting at the manufacturer because it had never been paid for. As the homeowner, I was told I could not obtain my own flooring because only the contractor could authorize and pay for its release. Meanwhile, my home was left with exposed subfloors, furniture piled everywhere, and rooms that were unusable. No phone call. No explanation. No plan. No concern for the customer. I ultimately had to open a dispute with Chase Visa to protect my money. I also filed felony charges!!!!!!!!!!! Only after I escalated the situation and informed Bill that I was involving the police to document what had happened and finally pressed formal criminal charges did he finally contact me. This entire situation could have been handled differently with honest communication. Instead, I was left chasing answers from installers, delivery drivers, and manufacturers because the person responsible for my project simply disappeared. This wasn't simply a delayed job. This was a complete breakdown in communication and professionalism that left my family living in an unfinished construction zone while we had no idea whether our project would ever be completed. I strongly encourage anyone considering Flooring Direct Temecula to do extensive research, verify everything independently, and understand exactly who is responsible for your project before paying a deposit. Based on my experience, I cannot recommend this company.

    IZ Flooring

    IZ Flooring

    4.9
    (276 reviews)

    I talked to several vendors and eventually I chose IZ Flooring…read more They did pretty good job and I'm very happy with them. I'd use them again if I have future needs

    We had a terrific carpet buying and installation experience with IZ Flooring. We did our research…read morefirst and shopped a few different companies, but we ended up going with IZ Flooring due to their fabulous reviews and because of how quickly and professionally they responded. First, our rep Robert came to our house with tons of options and suggestions. He was able to give us a wide variety and help us select something that uniquely fit our style and budget. He was easy to get a hold of and responded quickly with any questions we had. When we came to the showroom, Robert dopped everything to lead us through the selection process. We could tell he was highly knowledgeable and much more intent on making us happy rather than upselling us on unnecessary products. When instillation day came our installers, Miguel and Israel, were also very professional and highly knowledgeable and skilled. Rarely have I seen harder workers than these two! Their attention to detail--such as lining up the carpet pattern on the stairs and making sure the cut pattern on the risers were balanced--was impressive. The entire job, including moving large furniture, was completed in two days. We couldn't be more pleased! We highly recommend this team for high quality products, professional treatment and advice, and an impressive installation experience.

    Southland Carpet

    Southland Carpet

    4.4
    (90 reviews)

    We are very happy with Southland Carpet and Flooring! After living in our home for 25 years, it was…read moretime to upgrade and replace our old flooring. The finished product is beyond our original imagination of what it would be! The crews that did the demo of our old flooring and installation of our new luxury vinyl plank and new carpet were exceptionally talented and we couldn't be happier. Rainee, Liz, and Bryce guided us through each step of the process and made the project as simple as possible. We highly recommend Southland Carpet and Flooring to anyone who is looking for good quality flooring, expert knowledge and craftsmanship, and everything at a fair price. Thank you all very much at Southland Carpet and Flooring for your service and making our home look beautiful! We truly appreciate you and the service you offer!

    I am very upset with this company because I did not get the padding I was told and promised I would…read moreget! After the job was finished and paid for then they were honest about not using the soft memory foam pad we chose and wanted. They never mentioned they were using a different pad, not on the phone or when we went to the showroom and spoke to them in person. They assured us we would be getting the same memory foam as we had purchased before. I still do not believe that the pad, they chose to put in was a memory pad because it is as hard as a cement floor. It is like walking around in the most uncomfortable and painful shoes and you can never take them off. All I wanted was soft padding and they failed me! There is no way to rip it out and replace it at this point. We rented two storage containers and paid a moving company to take everything out of the house and put it all back. Who is going to pay for that?

    Elite Flooring Repair - flooring - Updated August 2026

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