Could you please train your young employees on how to work with the public? The young cashiers are…read moreparticularly lacking. The cashier who helped me with my purchase was Joann, and I'm not sure if it was her inexperience or a lack of skills that was the issue. To be honest, she seemed completely unprepared for the job. Will I return NO and I will be sure to share my experience with anyone I come in contact with.

Workers didn't bother to help and did not seem like they wanted to. Talk to me like I was…read moreunintelligent. Air filters were cramped into the shelf. Hard to pull of the shelf or find a filter. I requested for them to find the filter but they just flipped the screen and said " here yo go your part". No I needed them to find it.

I've mostly come here if I'm in the area and I need oil filter. I used to purchase my motor oil at…read moreO'Reillys but it's about $10 cheaper at Home Depot.

Thank you Fred for helping me out on a very bad day. You were pleasant so talk to, very helpful,…read moreand kind! Thank you for helping me fix my battery.

Great auto part store…read more Got some coil pack for my 93 SHO. Drop off motor oil. Get all you need for the do it yourself person. Christmas tree was an unusual nice touch. Don't see that at many auto part stores at all. Across the street is Autozone. They might l have longer hours. Both convenient to home and downtown Hayward.

This stop was unexpected. While in route to take care of my one errand a indicator light came on…read moreand I somehow didn't have my manual in my glove compartment so I took to YouTube. Found out I needed to check my coolant. Found the nearest auto place to me to avoid any damage due to prolonged driving. The staff were helpful and friendly. As I was purchasing the coolant they advised me to wait at least thirty minutes as a safety measure for the car to cook down and the coolant not explode from the combustion. A nearby Pupusas restaurant was recommended. How timely considering I hadn't eaten. I seem to be notorious for leaving the house on an empty stomach or having very little before leaving home. Anyhoo, Josiah an associate walked me to the Pupusa which was very close but I wasn't too familiar with the area. I ate, returned to the store and Josiah put the coolant in for me. Then I was off to make another stop before heading home. Thank you for taking exceptional care of me O'Reilly.

I needed help and the amazing people here are the best. Courtney was just a true gentleman and took…read morecare of me. Be sure to talk to him. Thank you all for the professional advice and support for my car. This location is very well organized. Come and check it out.

I tried Napa Auto Parts for the first time and had a really disappointing experience. The employee…read moreordered me the wrong part, then told me shipping wasn't refundable -- something never mentioned before I paid. When I asked about it, he smirked and dismissed me. I also bought a couple of products in-store, but later saw I was charged almost double or triple the shelf prices. When I pointed it out, I was told it was my responsibility to catch their pricing mistakes. On top of that, there were no signs saying chemical products couldn't be returned or that shipping wasn't refundable. Customer service eventually refunded me for the chemical items, but the whole experience left me feeling misled, overcharged, and disrespected. Definitely not the service I expected. Do Not Go Here

Be careful they sell faulty alternators and they don't replace the alternator when they know it's…read morebad I've had to replace my alternator twice thru these ppl very bad business on their end will never put a penny into this place again be careful yall

I have taken my car to Antonio twice now. I'm very happy with the service he does. I will continue…read moreto take my vehicles to him. I will also put the word out to take your vehicle to Antonio. Thank You for your service Antonio. GREAT SERVICE AND CUSTOMER SERVICE!!

Prompt service with a smile. Also gave good advice on gas treatment. Had to make 2 trips because I…read moreforgot something that I needed. Can't beat good customer service. O'Reilly who?

They used to be a great parts store when Luis was there. Since he left this place has went down…read morehill. The girl that works there is rude af! And there service is horrible. Not to mention all there parts prices are threw the roof. Every time i check on parts they are cheaper everywhere else. And i have a wholesale account and its still cheaper for me to order anywhere else. So before you call. I mean be put on hold forever try other places like Napa and amazon. Just a little fyi.

I would like to personally thank Jeanette, Devon, and Ethan for supporting me and finding the right…read morebattery for my car. Not only was I treated with kindness and professionalism, but they definitely helped me find the right parts for my car. This O'Reilly stands out if you need anything go see these guys they will take care of you!

I think it's probably a good idea to take care of your customers who are waiting in line instead of…read moreanswering phone calls for people on the phone who aren't standing in your store ready to pay.

Good customer service. I Support local businesses. If they don't have the part you need they can…read moreorder it and you'll be back on the road again.

I hate having car problems !!! But DON is so intelligent and knew exactly what my vehicle needed. I…read moreshopped around for prices and his was also the best! I'm only coming here for DON. Thanks for your knowledge and saving my pockets!

Writing First time…read morebringing my E350 to Benz Only , and I was very impressed. Bryant was knowledgeable, honest, and upfront about what my car needed. He took the time to explain everything clearly and never tried to upsell unnecessary work. It's hard to find a shop you can trust, but this place earned my confidence on the first visit. Great service and a great experience overall. I'll definitely be back.

Bryant was very professional and knew what he was doing fixed my Mercedes when other places didn't…read moreknow what was wrong. I am so glad that we found Benz Only Garage for any needs. I may need in the future to fix my Mercedes. I would highly recommend going to Bryant at Benz Only Garage.

I really needed help with my license plate and was hoping someone at AutoZone could leave me in the…read moreright direction. My license plate was popping off and I was afraid it was going to fall off on the road. Luckily Andy was on duty and helped me secure the license plate by screwing it in correctly. Apparently I had done it wrong. I really appreciate their fast and friendly service. I definitely would come back if I needed anything else from this autozone.

Very efficient Aliana helped me with the purchase of my wiper blades, came outside & installed them…read more She was professional & pleasant ! I will be returning