One expensive Thanksgiving! We come home early to check on our furbabies only to discover that neither of us brought keys. We left out of our automatically locking door without the code or app. The perfect nightmare scenario. Eric's Locksmith is one of the first to pop up as a 24 hr locksmith and we call and Michael answers (covering for Eric). It's nighttime so we're a little wary as we've never used this type of service before but I'm ready with my pre-dialed 911 and letting all our friends know about the situation. If we're going to be murdered, they can get a head start on the investigation lol. Michael arrives within 30 minutes and swiftly picks the lock (he was able to get a good idea from the photo I sent so that he can give an estimate). The whole thing took less than 10 mins. Not sure if the cost is super expensive or not ($140) as it was an emergency but the service was great. read more

He's the best. Super nice and professional guy. Really knows his stuff and has reasonable prices. He is timely and responsive. I can usually have him out same day or within hours without feeling like an inconvenience. Eric is definitely my go to guy for all things doors and locks on the West Side! He's a gem, save his number in your phone! read more

Love utilizing the services of Eric the Locksmith. He shows right up at your door and is so knowledgeable and experienced that the work is done fast and done great. He is very very reasonably priced and I highly recommend using Eric for any locksmith needs. Ten Stars!! read more

Needed to have a lock re-keyed. They happened to be in the area and were able to get the job done within a couple hours of me requesting the quote. Everything went very smoothly, and they took payment by Venmo, which made things very easy! read more

Only 4 stars because of price. Otherwise, they were responsive and quick to get out and helped me since I was locked out of my apartment on a Saturday night. They were very nice and I felt safe. read more

I needed a lock rekeyed before Monday and contacted several locksmiths. Eric responded right away and checked his schedule to see if he could come over today. He got here in 20 mins. He was very friendly, polite, professional and got the job done quickly and right. Excellent service! read more

What a fantastic guy! We got locked out of our storage unit the other day, and I'm so glad we called Eric. He tried to help me before even showing up, and then he was timely, professional, helpful, and affordable. We would absolutely use him again, no question. Thanks Eric! read more

Just the best! I locked myself out like an idiot I am. Eric got here within 15 minutes from my initial call. On top of being super nice and knowledgeable, he's a man with stories. I really enjoy the experience (minus the part where I locked myself out). He charges very reasonably as well. You guys call him! read more

Friendly and timely response to quotes and questions. Amazing service and work - fair price. Highly recommend.

Job well done. I can say lots of other nice things about him. What really matters is that everything we needed was fixed once to our exacting standards. Most important we can trust him. The work was done timely. I recommend him without reservations. read more

Excellent service. Fast and reasonable, reliable and self motivated. Highly recommend and will use again.

Eric came today to change the locks on my main door and I couldn't be any happier with his services. His prices were the most competitive ones of all the locksmiths that I consulted, and he was also very fast, on time, and just a good person! Thank you, Eric! read more

After reading reviews on Yelp for a locksmith, we decided to call Eric to re-key our locks throughout the house. Well, I can say that we were so glad we did and now join the long list of fans who admire Eric and his expertise. Eric responded quickly to our request for service. He worked competently and efficiently, re-keying 8 locks, including a vintage locking mechanism that is nearly 60 years old. On top of everything, besides being very knowledgeable, Eric is simply a very pleasant person. We would not hesitate to call Eric again or recommend him to others. We were so glad that we found him and know from now on, he will be our "go to" guy for anything related to our household locks. read more

If I could leave 10 stars I would. This professional man responded to my message at 5am and was at my home by 615am. Quickly rekeyed two locks and was done within 15 minutes. Thank you, you are a lifesaver read more

Great great great service. Prompt. Super nice. Fixed the lock and done in 15 minutes.

It couldn't have been more perfect. I sent them a request for a quote, they answered me within 5 minutes, arrived 15 minutes later and the job was done 10 minutes after that. My mailbox is now newly keyed and ready to go. Thank you! Oh, and I have to add that their quote was LESS than all of the other locksmiths I contacted. I am one satisfied customer! read more

Excellent, prompt service and clear communication. Highly recommended.

Fantastic locksmith, so happy I reached out. Technician within 30 minutes of contacting, replaced 4 cylinders at a very reasonable price. Will definitely call back for future locksmith needs. Nice, friendly, fast, efficient - what more could you want! Highly recommend! read more

I had 3 alleged locks on my apartment door: a deadbolt, a lock in the doorknob that was useless (could literally open the door when it was locked), and some weird old style inside-only lock that had no throw. So it was very unsafe, especially as my unit it right near the front door of my building & we've had several break-ins in our building recently. Eric came over today. In 30 minutes I had a repaired doorknob lock & a brand-new second deadbolt with nice long throw. So I now have 3 good locks & feel safe both when I'm home and away. Eric is also a really nice guy, and is obviously super skilled. Highly recommended! read more

A true professional: honest, prompt, conscientious, thorough, caring, great attitude, and a kind human being.

I very rarely write reviews and I don't even remember when Eric was here. However, I can't recommend him enough! He fixed everything, explained the cause of the problem and was very reasonable. What a relief and a blessing! Someone who takes pride in their work and is kind and considerate. I will never call anyone else! read more

Eric was great. I called him saying I needed my locks changed since I just moved into my apartment and he was at my apartment door in an hour. He changed our lock in 10 minutes and gave us 3 sets of keys. It was simple and painless. I would definitely use him in the future for any lock/key needs! read more

Highly recommend! I locked myself out of my apartment and he arrived in the 20 min. Prices are the best and he was very honest with what he quoted. I appreciate it so much! And he made sure my key was still working before he left. Thank you! read more

Immediate response, same day replacement of lock, appreciated his attention to care and would recommend his business again

Quick service! Easy to communicate with. Opened up the office fast! Thanks Eric! Would highly recommend.

I wish I could give Eric 6 stars - he is THAT good. Eric showed up within 15 minutes after I called at about 8 am Sat. He was friendly, calm, and he picked the deadbolt open within minutes, all with reassurances and a smile ... and for only $75.. I was locked out the same way a few years ago (landlord never gave me a key for the deadbolt, tha/ a whole different story.) That locksmith took nearly an hour to arrive on a weekday afternoon, took another 30 minutes to remove and replace the entire deadbolt, and charged me more than of $300. What a difference! I hope you never get locked out of your apartment with a hungry cat on a hungry cat on the other side of the door when you're already running late for brunch with your mom, but if you do, you know who to call! read more

Not only is Eric the most affordable locksmith, he's also the best in town. Attentive to detail and incredibly knowledgeable. The best!!!!

Eric is awesome. Reliable, great customer service and efficient. If you need a locksmith, this is your guy. I am so appreciative of his help. Even with a last minute call he took great care of me and did what he said he was going to do. Totally trustworthy! Highly recommend. read more

I had 2 deadbolts to be installed on 2 doors (no prior holes) so I called around for price quotes. I went with Eric's Locksmith because: 1. Fixed & reasonable price quote. All other places I've called gave me some approximate number and usually would charge me service fee (min $29) + parts & labor (labor by the hour). Noooobody, but Eric, would give me a firm quote because they "have to see the doors first" before they can give a precise quote. Hello... I already said it's a typical wood doors in apartments/condos! I'm not comfortable having a random locksmith come in, pay them at least the fixed $29 whether I like their quote or not. What if they quote me $200 for labor only to install these locks? That'd be ridiculous and I'd feel trapped because I'd be out $29 from the get go. I got Eric's number from a friend. So I called him up - Eric himself picked up the phone, asked me very detailed questions about my doors & locks, and gave me a fixed quote (very reasonable price, on par or lower than the minimum quoted by other companies). We set a date and time, and he showed up within 20 minutes of the scheduled time. 2. Quality of work What truly impresses me is his workmanship. I'm VERY picky with my stuff (you can ask my contractors - I had the longest & most detailed repair list). His work was flawless and he also cleaned up afterwards. He was also gentle with my wood floor when he was moving his equipment around. 3. Honest, upfront, and flexible I ended up getting other services from him (adjusted the door closer so it no longer slams when it closes, create master key system for the entire unit) and I'm totally happy with everything. He gave me a quote on the spot for those additional services and the price was right. He actually told me to ask my HOA/original contractor to fix the door closer for free, but since the price he quoted was inexpensive, I'd rather get it done now. I don't have time to argue with the contractor, beg the HOA, and wait for them to show up. So I'm glad he took the additional jobs and didn't make me to schedule another appointment - I saved myself time, away from hassle, and only pay service fee once. While he was working, he educated me on how to readjust the door closer in case I need to in the future. Before he left, he also told me that he guarantees his work. Maybe there will be an update on the warranty work, if I ever need one. I'd definitely recommend Eric to my friends in need. read more

These guys are total douche bags and liars! I was locked out of my house late at night and this guy claimed he would be there in 30 minutes. THE JERK NEVER SHOWED UP!!! I was waiting for 3 hours thinking it would be wrong for me to call someone else. What was I thinking?!??! I will never call them for service again!!! read more

I'm embarassed to admit that my wife and I have had to use Eric's services twice now to get into our condo after being locked out (good news - our place is very secure!). Eric has been quick to respond both times despite both occurrences being at odd hours. He has quickly resolved the issues, and the last time around he even through in a couple extra keys at no additional charge. It's never fun having to contact the locksmith, but if you do have to, Eric is your man! read more

This story is unfortunately all too familiar for my women in our society who keep quiet about what goes on behind closed doors. In my case, my relationship with a crazy person came to an abrupt head, and I needed to change my locks ASAP. So I needed to find a GREAT locksmith. Someone affordable, fast, and preferably not too far away (so he could get here quickly). I called, and he showed up within 15 minutes, even though it was 8:30am on a Saturday morning. He was quick, professional, and compassionate. Eric even gave me tips on how to use pepper spray. I highly recommend him. I will definitely use his locksmith services again, hopefully under different circumstances! read more

This was my first experience with a locksmith...and it was great! We locked ourselves out of our apartment and found this listing on yelp. It was late, around 9:30pm..but they picked up the phone immediately. He gave me a quick quote (flat rate) and said he could be the apartment in 15-20 minutes. Exactly 16 minutes later, there he was! to the rescue! It only took him a few minutes to open the door. He made this mishap painless. I would highly recommend him if you ever need a locksmith. read more

I called locked out of my safe and the guy told me that I could contact the maker of the safe and they would mail me a key. Very honest. But I was panicked, stressed, not having time for that. Need what's in the safe to make a flight tonight. They reassured me, told me to keep looking for the key and be slow about it and then call them if I still couldn't find it. Awesome people. great service. read more

Helped us re-key our house lock after keys were stolen. Was here 15 min after call. Wore a mask. Super friendly. Great teacher, and very thorough. Took our credit card payment. Would 100% recommend! Thank you!!!! read more

Coming home after a long day and not being able to get into your house SUCKS. I mean, it truly sucks. After attempting both the front and back door locks (both of them were inexplicably jammed/ruined), we finally came to the conclusion to call the locksmith. Here's the quick and dirty: + Quoted 15 minutes over the phone, Mike (the owner's son) showed up in 15 + Talked to me before he did any worked AND quoted the prices (which are very reasonable) up front + Didn't try to up-sell or do unnecessary work + QUICK! He rekeyed & replaced 2 locks in under 45 minutes. I was very impressed. For this price on the Westside, you can't beat these guys. :) read more

OMG, these guys are unbelievable. I accidentally locked my mom out of her store so I called Eric's Locksmith due to their outstanding reviews. Oh boy was I fooled. I asked him about the price and he told me that it would be "reasonable". They told me they would come in 15-20 minutes. He came 50 minutes later. My mom was standing outside the whole time waiting for him. I called the location again and they said to look for a white van. He didn't come in a van. Nothing professional about them. Then he worked for a WHOLE HOUR trying to get into her store. He brought a lot of gadgets but can't get past an old door and a mastersmith lock. WOW. Then he has the gall to charge my mom $165 for his shitty job. But adds he'll take $30 dollars off. So $135. My mom is flabbergasted. Not only do they arrive unbelievably LATE, they do a HORRIBLE job, took a VERY LONG time, and then tries to act as though he's doing us a favor with the "discount". My momma is no fool. She pays him a total of $100.50. I wanted to call and complain but my mom told me to let it go. DON'T CALL THESE PEOPLE!! There are a lot of other locations nearby. **** UPDATE Obviously as the owner you are upset. But you can't attack every negative review you recieve. You may have the best intention to do your best at what you do, but the people you hire obviously don't. Read the review, by no means was it personal, it was honest. You keep bringing up that I don't have a picture so I must be a "hater". Well, sorry to bring this up but your other reviews don't have pictures either. Are those fake as well? My review is founded by my experience with your business. You don't know me other than client # whatever. From your attack against me, I can only assume that your business must be doing horrible so you rely on Yelp reviews. I have a feeling that you'll attack the next customer who writes a horrible review. Try to be more professional and let it go. **** UPDATE 1/24/2013, I also have this in my inbox from 2 years ago that he respsonded to me again. Shaoul M.'s comment on your review: 2 years ago THIS MESSAGE IS A FALSE ALLEGATION, WE HAVE 4 VANS AND A LEGIT LOCK AND KEY SHOP, you can just tel by THIS YELP USER THE ISN'T ANY SELF INFO ITS BLANK BOX,NO PICTURE or ANY profile INFO all blank all the REVIEWS on it ARE OFF?.. TO THE sir or mis.. like it ALLEGED, we emailed or tried to contact via email but no returns or replays no such a user name, Nice try HATER out there you should have thought about at lest a picture, but you were just too proud right.WE WILL KEEP YOU IN MIND ;- ) A_S H_LE. Sera L. 2 years ago First of all I'm a real person. I don't have to have a picture up and why do you even bother trying to yelp-stalk me looking for my reviews. I don't know why you keep mentioning picture over and over again. And you really should take some classes, your English is atrocious. I'm being honest with my review. I don't work for anyone else, this is what happened yesterday. I called only because of your high reviews. I don't know if I spoke with you or someone else, no one gave me a name. You can't tell a customer that you'll arrive in 15-20 (exctly what you said over the phone) and show up 50 minutes later. I know it's 50 minutes because I kept waiting for you and even called back. Then you responded he should be there "by now". So this means that you knew that it was going to take a long time. Second, over the phone, you said we charge "reasonable prices". You take a WHOLE hour then try to give me a discount. So now I'm pissed off because you think that I went out of my way to defame you with no proof. My experience is proof. Don't point fingers at customers who aren't happy with your service. Your business must be doing bad enough for you to write back in desperation. It comes across as very unprofessional. - angry former customer/ A_S H_LE By the way, I never got any e-mails so please don't make things up. **** This is a respone to his family member who wrote rave reviews and messaged me: MERIAM W (her account is close so I can't fine the message she wrote me 2+ years ago). You are Eric or his family. Wow. You guys seriously need to stop harassing me. I just looked at your reviews. Eric's Locksmith and All Security Lock and Key are run by the same family. You shady motherfucker. All you can do it try to increase business by creating as many positive reviews as possible while ranting at anyone who says otherwise. You guys are so PATHETIC. I'll be sure to tell everyone I run into about how revolting your business is run. Look at you trying to undermine other businesses like Brass Key Locksmith. Unbelievable. You honestly think you can write 3 reviews about locksmiths and "how you locked yourself out". Shady motherfuckers... I'm blocking all your fat asses. read more

What a wonderful experience. We were calling around to find a locksmith who could evaluate the lock on our sliding glass door and change the lock on the front door. Eric quickly responded to my yelp message. We conversed via Yelp messenger and he came by. He did not charge a service call and did not try to up sell. I was asking about this and that, totally willing to buy a new lock for both the sliding door and the front door but Eric reassured me that he thought what we had worked fine. Thank you for your professionalism and integrity. I will use your services again. read more

Eric's locksmith is a great company built around excellent customer service, quick turnaround and reasonable prices. My car wouldnt start because there was something wrong with my ignition. I tried for an hour to "fix" the problem but what do I know about locks, right?! So, I called a professional and Eric came to my place in 35 minutes. He was done in 45 minutes. That's what I like. Quick and easy. *insert "thats what she said" comment* Would call Eric again for his services. read more

He is incredible. He is quick, clean, gets everything done, tested and then he's out. Thank you so much for your help yesterday. I have sent my family and friends your info, too. Fantastic locksmith. read more