Nidia with Essential Management has been a pleasure to have as my offsite manager. She has been so kind, patient and understanding and follows thru with all issues and concerns with her tenants. read more

this place is absolute hell to live. essential management oversees the van nuys apt near the corner of sepulveda and sherman way, behind the starbucks. i won't give the specific address but u can't miss it. if i could give it negative 100 stars i would!!!! homeless people live nearly at the front entrance of apts, mailboxes are always broken into, burglary happens all the time, they tried to break in to our and our neighbors front door during the day! it's never quiet in the apt building, for one full year they took away our assigned parking spots inside complex for "repairs" (supposedly), now they're fixing the roof for a full month which means all day long they're hammering, banging, stomping, playing loud music, verbally abusive language, etc. above us. every single day!!!!! cannot wait to leave this place! oh and did i mention the very very bad infestion of roaches and mosquitos! i'm just gonna leave it there cuz would need a whole nother long paragraph about that. advice: avoid this place in van nuys at all cost! read more

I have a feeling that all there 5 star glowing reviews are written by people they hired. If you look at the profiles of these people giving glowing reviews, they have very little Yelp activity. Fortunately for you, dear reader, I am not being paid for this review. Warning: DO NOT RENT FROM THIS MANAGEMENT COMPANY. A simple internet search shows their negative ratings on ripoffreport.com and google reviews. That should be warning enough. I was at their Centinela Ave complex and I don't know where to start. Rent: Rent isn't expensive but the fact that they only accept physical checks and incur a late fee of $100 if the check is late is outrageous. It's 2018, there are multiple ways of sending money electronically and instantly. HOWEVER, they ARE raising rents in October and will be doing roof repairs so if you're looking to move in, be aware that you'll have to deal with that for god knows how long. Management: They switch property managers and don't tell you so you have no idea who you're dealing with. The woman we dealt with, Mia, is the most incoherent manager I have ever dealt with. She communicates with texts with "PLZZZ" and "thx" "smiley face emoji" - I've messaged with 8 years olds with more text etiquette than that. The Property: Nothing has been updated since the 1990's. Dishwashers are old and ineffective, fixtures are shabby, halls haven't been cleaned in years. FUNFACT: They did not provide us with a key to the stairwell when we moved in and there is one elevator (that has an expired license) which provides access to the apartment units. The elevator was broken for 2 days before someone was sent to fix it and for those 2 days, my partner and I had to make sure someone was home, otherwise, we would have been locked out. Requests for a key to ACCESS OUR APARTMENT THAT WE PAY RENT ON, was denied repeatedly. Repairs: Ha! Good luck with that! AC was broken for a week during the hottest days of summer. Our sliding balcony door was also broken (and they still have not fixed that) and we couldn't properly ventilate our apartment. It reached 92 degrees at it's hottest. Had to effectively threaten to sue in order to get it fixed. Laundry: They've been steadily raising the price to do laundry over the course of the year we've been here. Gated Entry: There's no sensor in the garage, if you park in there without your clicker, you're stuck. God forbid that gate malfunctions, the sound it makes when it opens implies that it is indeed on its last legs. The Neighborhood: Nice enough but since the entry is on Centinela, exiting in the morning is a death trap. It is a blind turn onto a busy road and it's so dangerous that a tenant had to physically build and install a mirror in order to not get hit by oncoming traffic. Essential Management are essentially slumlords. There are nicer places in the area, do yourself a favor and save the headache of having to deal with these jokers. read more

I recently viewed their property in Hollywood in Franklin/Cherokee and the manager, Melinda was fantastic! She answered all my questions (I ask a lot!) and was very friendly and thorough. Apt hunting can be an exhausting process so it's refreshing to deal with someone who is so great! The property is so charming too! & dog friendly! Highly recommend! read more

Watch out and steer clear of this company and their buildings ! I saw a place liked it was in touch with the woman who had her number listed on the for rent sign- I asked if it was possible that she email me an application because I liked the apartment - she REFUSED and said they are "old school" Hmmm ok so I stopped what I was doing and went to their office in Bh which smelled like cat urine and was told I can't even receive the paper application until I pay the credit check fee up front in cash- very odd - When I politely stated that my partner was at work till 11pm and can only see the place tomorrow morning - I wasn't comfortable filling out the app without his feedback and consent- Then she said well then if you are serious you should still pay me now for both credit checks and drop off application after he sees it. But then proceeded to lecture me about How if anyone else drops off an application by the end of the day- they will be in front of me and I will lose my application credit check fee I paid. Strangely enough it was 3pm and they closed their office at 4pm. I said no problem but don't you close soon? She said yes but if someone comes they will be ahead of you- I truly didn't feel respected nor did I feel like gifting her $50! That's when I said well there really is no point because I have no guarantee you will process my application first by giving you the $ now - you are just seemingly more concerned about what other people haven't even done nor acted on a completed application! That's when I took my $50 cash back and walked out. I had another friend I passed the place on too as I was turned off by Sylvia's behavior and rude demeanor! He called her told her he wanted to view the place and after he did - she told him it was $2475 not $1475 and offered to email him the application- before he even said if he is interested or not- she kept texting him for pay stubs!!!! That's completely not lawful to demand pay stubs from a party if no application is pending - These people are already known as slumlords- but boy o boy! I will never ever ever try to deal with such horrible and shady people again! read more

Spent a lot of time looking for places in the last month, working with different buildings and management companies, most were abrupt. When contacting Essential, they were so welcoming and informative, when I saw one of their properties I wanted, they made the process painless, efficient, and very cut and dry. Best management team I've worked with thus far. Silvia is amazing! If trying to rent your property out or if you're looking for property, I highly recommend going through them. read more

I was looking for an apartment last minute and they were very professional. Silvia, SPECIALLY helped me find one and was very diligent in helping me find an apartment. Essential Management is the best company to go when trying to find an apartment. I have already recommended several people because of the great service I received from Silvia and team. I don't know what I would had done without them and their quick service. The apartment they were able to find me was at a great price and in the location I wanted. I'm very thankful to everyone at Essential Management! read more

The worst ever. There are so many things that make this company bad maybe the fact they won't clean up raw sewage is the worst. There is sewage that bubbles up through my bathroom sink every week or so and they haven't even addressed that. My ceiling is leaking sewage right into my shower and they said they couldn't fix it because the guy upstairs wasn't home. Instead of just found out they sealed up the ceiling where the leak was coming and now it's coming through the entire ceiling. It's almost impossible to get ahold of somebody I have lived in the building for 16 months and I know there have been at least three property managers. I have lived in some bad places but these people are worse than anybody I've ever seen even then College Apartments. Check to make sure you are not leasing from this company. read more

THE "OK": - Cheap rent for the location (at least for my building) - When maintenance is called, they're usually good about fixing whatever problem exists. However, sometimes they just half ass it. For example, when our garbage disposal was leaking, they told us to just stop using it and never fixed it... until my roommate threw a fit. Then, they really fixed it. Our shower used to have really bad mold in it, but instead of getting it out and bleaching it (which my roommate just eventually did herself) they just cocked over it, so there was still mold but you just couldn't see it anymore. THE BAD: - Me + my roommate have had numerous different building managers (Jonathan, Lily to name a few) since we started renting from Essential Management; all of them have been/continue to be hard to communicate with. - When I first moved in, I was told to go to an address that didn't exist in order to drop off my security deposit. The old manager did not apologize for his "typo" - There used to be a homeless man that broke into our building's shed and used it as a home. We told management several times, but they "couldn't" do anything. My roommate had to eventually chase after a police officer on our street to try and get help. They told her they couldn't do anything and we needed our building manager to help us. She called our building manager numerous times (Jonathan). Finally, after months, Jonathan gave my roommate the number of the building owner who eventually helped eliminate, but not fully solve the problem. They refused to take down the shed that he lived in, which still to this day will have homeless people hanging around it. - We lived in our apartment without a light in our kitchen for one year. - As landlords, they are supposed to cover our garbage bill (which is sent to my roommate) but have been late on paying it numerous times. (Meanwhile, my roommate and I have never once been late on rent.) - They tried to raise rent on us 6 months before our year-long lease was up. It took a painstaking series of phone calls over a period of a week to convince them of their errors, which they were (again) very unapologetic about. This happened each subsequent month until our lease actually WAS up. - Our garage door is broken and has been for just over a year. - Apparently, the ceiling fans in our bedrooms are not supposed to be there. For building code checks, they have maintenance remove the fans (I guess they are too close to smoke detectors) and then they ask if we want to have them re-installed once the check is complete. Best part? It's taken about 3-4 days of phone calls in order to actually get them reinstalled, even though we were told it would all be done right away (and even though they shouldn't be there in the first place.) read more

This libelous rebuttal to my review is fraught with lies. I never complained about any movers. I never met his movers. Movers are typically there for a total of one whole day on the day that the person moves in, yes? I didn't complain about this guy until he had been living there for about a month. He was very noisy in the middle of the night one night, at about 3 am, and I went upstairs, knocked on his door, and politely asked him to be quiet. He was nice enough then, saying "I'll try to calm myself down," and he was relatively quiet for the next few days. But then it started up again. And he was LOUD - dropping objects, moving furniture, talking and laughing loudly at all hours of the night. That is when I went to the apartment manager and asked her if she would simply extend a gentle reminder to him to be quiet between the hours of 11 pm and 6 am. That is implied, if not specified, in EVERY single lease and rental agreement. I never said anything about "domestic disturbances." That is a lie either from him, or from the apartment manager. But I never said that. And I never contacted law enforcement. The claim of racial biases is completely unfounded, not to mention offensive. And I never approached his mother. Not even once. She approached ME! It is amazing how many lies he has thrown in here. I had only approached HIM that one time that first month, and then tried to handle it by going to the manager, who later made it clear that she was not going to help me. Under common law & in every lease and rental agreement, all property owners are required to ensure the covenant of quiet enjoyment. This had absolutely nothing to do with anybody's race, gender, sexual orientation or ability. This management company did not provide a "safe space." What they did was drive out someone whose apartment was rent controlled so that they could hike up the rent. The new tenant above me was paying $700 more than I was. The writing was clearly on the wall. The "element" that was brought to this living situation was callousness, rudeness, inconsideration and disrespect. All I asked for was common courtesy from this person. That's all I expect from any neighbor. The previous tenant who lived above me was very courteous & mindful of the fact that someone lived beneath him. I just heard normal apartment sounds, not stomping or loud voices at 3 am, constantly. Yet this new tenant says he was "afraid" of ME when all I did was complain to management about the unecessary noise he was making that was triggering my PTSD. I'm a woman living alone who's been the victim of a violent crime. How dare anyone appropriate what that feels like. *And another thing: the guy upstairs was not the only noise complaint that I had in the last year. Another tenant (a white guy, incidentally) with a souped up Mercedes started parking beneath my window & would rev his engine every single morning which triggered a startle reflex in me. I complained about that, and the landlord's response was the same. The landlord clearly had favorites, & the ones she favored were the ones who were paying significantly more rent. The upstairs guy had two Jaguars. You know what I can afford to drive? Nothing. *I will add this: Being a PoC has nothing to do with the fact that this person was consistently loud & disruptive, making my life miserable. My purpose of writing this review was to explain how the management team mishandled what should have been a simple problem to solve. If there was any discrimination involved, it was against me, as I was paying less rent. I am certain that was a factor in how poorly I was treated. I wasn't trying to get this neighbor kicked out nor make any enemies. I just wanted him to be quiet like a considerate person. Most people in upper units understand that you shouldn't wear heavy shoes or drop objects nonchalantly or move furniture when most people are trying to sleep. I was constructively evicted. Now this person has edited his response to remove all the lies that he originally posted. Yes, they were libel. And furthermore, I never mentioned him by name in my review. HE is the one who outed himself. And what he wrote had nothing to do with his consumer experience, which is what Yelp is supposed to be for. It was a retaliatory smear against me trying to paint me as a "racist" when I actually had legitimate complaints about him. I did not even know that this person was Native American until he brought it up repeatedly in his defamation of me. And when something didn't actually happen, liking claiming a "domestic disturbance," and you say it did, that IS called a lie. And when I bang on the ceiling to send the message that you are being too loud & you stomp on the floor in retaliation, that is not "trying to be quiet." The last few months I rented that apartment, I was either staying at my parents' or at my boyfriend's place at night, because I was literally unable to sleep in my own home. read more

Incredibly poor managed company that truly lacks in professionalism. I have never dealt with a group of people that are so incredibly dishonest, unhelpful, and just straight-up rude. read more

Silvia is an incredible Property Manager. She is extremely responsive and professional. My apartment came fully remodeled and very clean. Thank you for all your efforts in making my experience as a tenant stress free. read more

The previous owner of my building had great management - everything was taken care in reasonable time and with a smile. They also proactively cared about our building and the condition it was in. When the new owner bought my building, Essential Management took over. This quickly became a huge disappointment. Security issues were not handled with any concern or urgency. Repairs had to be followed up on several times to get an appointment. Our building also now gets the bare minimum in terms of regular upkeep - it looks a little worse than it used to. On top of this, Nidia at Essential Management has given many tenants in my building a bad attitude and sometimes has been flat out rude when we've called with reasonable requests. A lot of us were thinking about what we can do to not have to deal with her anymore, and that's when Rigo came along. He runs a tight ship. He's always available and reachable. He's fixed many issues around our building and in individual units. He takes pride in his job and cares about this building and the people who live here. Thanks to him, I give Essential Management a good rating whereas before I would have given them one star. Who knows - at this rate they might even get four stars soon. read more

Essential Management is the worst company ever as far as taking care of the property they manged that I lived in for over 15 years, they never fixed anything properly or in a timely manner, they would try and get late fees of $50 or more if it didn't come in the mail on time and they didn't offer electronic transfer until Covid hit, when they had no choice. The people working there are rude, unfriendly and don't care one bit about any tenants. I was going to the office on Beverly for a while to pay the rent and would see several others coming in to pay cash so they wouldn't get hit with the BS late fee, which I know was a scam. They need to be investigated. Do not rent an apartment that is managed by Essential, or you will be essentially screwing yourself. read more

I have lived in one of their properties since 2012, having a new manager almost once a year. Before covid hit, Nidia Lobos came on as a new manager. She has been through so much with them, dealing with everything the last 2 years and has always been so sweet and cheerful since I met her; and simultaneously doing a most excellent job! I appreciate her efforts and smiles in her actions, always making sure everything is taken care of expeditiously. ***** read more

Silvia is great! It was extremely pleasant to work with her during the application process. She helped make moving in so easy! We love our place! read more

Not sure why there are positive reviews here. The management is AWFUL. Not only have they gone through property managers like crazy, they never notify us when we have a new manager. The only way we find out is after we contact the office to put in a maintenance request, or we get bounced emails. On top of this, they are completely incompetent. A maintenance request? Forget about it. I put one in and it took the girl three weeks to send someone out after I reminded her three times. Then they didn't even fix one of the things we asked them to. It's ridiculous. Put in another request, a week passed and still NOTHING. Don't even bother contacting the management to get to the bottom of anything. Sylvia wants nothing to do with you and will shovel you off to other people and/or give you attitude. They are defensive and terrible at their job. All they want is your money and do not care about the well being of their tenants. And to top this all off. No one inspected our building for TWO YEARS. The City of LA was notified by someone (probably a tenant), and they found several violations in all the apartments in our building. We came home to notices from the city saying our apartment failed a city inspection... took the management weeks to get to the repairs, and when they did, they left a mess in our apartment. We also had no idea when they were coming. They gave us a three week window which was really aggravating to not know when workers would be in our apartment. read more

My partner and I just vacated an apartment here and Silvia was an absolute pleasure to work with. This review is about my experience with her in the context of the company, because she was our point of contact. Silvia was helpful, flexible and always responded in a very timely manner to any questions or concerns. That said, we always paid our rent on time and were respectful tenants, so I'm sure that helped the good relationship. To counter some of the previous negative reviews, I'd say that Silvia gives out the same amount of respect she receives and if you understand that, I'm confident you'll have a very positive experience with her and the company. Lastly, many companies take their sweet time to return deposits or are unfair about bogus charges and we received our full deposit back right away, which again felt fair. My experience overall was very positive and it's why we passed our place on to my friend! Thanks, Silvia! read more

I am extremely pleased with this company and their services and the professional team. Sylvia Sandoval was extremely professional and so quick to help any and all issues we've had. It was so pleasant to work with her and her team like Mia the manager add Nilsen the maintenance man. I have been to many apartments here in Los Angeles and I must say the award goes to essential management for best management. read more

I've been a tenet under Essential Management for the past 7 years and have nothing but positive experiences. They are professional, handle things in a timely fashion, and are genuinely nice people. I highly recommend working with this team!! read more

I have been renting from this management company for close to a year. This has been one of my most pleasant experiences from beginning to end since moving to Los Angeles 12 years ago. Their staff has been nothing but helpful during the entire process and continue to go above and beyond to make sure that our standard of living is comfortable. Our Manager Soumia is always available and has been prompt in all of her responses regarding any questions and problems with my building. She has been outstanding with answering questions and has made us comfortable with how expectations are met via email and text. Thumbs up to these guys read more

Gaby is a wealth of information. And she has no problem with answering any questions you may have about any property that they have listed. Once you become a tenant. You can be reassured that anytime you have any maintenance needs they will be taken care of in a timely fashion. I would recommend this management company to any of my friends and family. read more

If this was a review for our offsite manager, Soumia, we would be giving her a 5 star review. She became our offsite manager during our last year at our apartment. Before she came around, it would take about a month for a maintenance person to come around to fix anything in your apartment. But after Soumia came around, we would have someone come within the next day or two to help us out. If you are lucky to have Soumia as your apartment manager, you will have someone who is attentive and cares about doing a good job. She always notified us immediately via text if there were any issues at the complex (i.e., broken water heater at night). She also kept us in the loop when we were waiting for our deposit after we moved out. She made the process more honest and transparent. Rigo, who helped us with the move out process, was also really helpful (so shoutout to him!). The 4 star review is for the overall company and how the other tenants were treated. We were lucky that we didn't have to get involved when things got messy with designating parking spaces. We get business is business, but the resolution to the issues could've been executed a bit better. However, I trust that Essential Management is on it's way up. Keep up the good work with being transparent and open. read more

I have lived in Los Angeles for 12 years and rented apartments in all different areas they are by far THE WORST management company you could deal with. I really liked the location of my apartment, but if I could go back in time I would have saved myself the trouble and found a different place to live. DO NOT move into a building managed by this company!!!!!! They are scam artists who don't do their job! read more

Seriously this place deserve negative stars. If your looking for a place where the landlords look out for their tenants think again they have been knowingly and without care putting our toddler as well as us at risk. Weve lived in our apt since 2011 a year ago around the time our son was born our 30 year old ac finally died( its so old that parts for this ac arent sold anymore) it constantly leaks and doesnt keep its temp. It gets up to 84 degrees in here and we have a toddler. This company isnt doing jack shit ! Our manager told them the repair people told them they do not care..... i guess they will care when they have a public health and safety case on their hands! We are so scared of mold. Weve lived in this apt for nearly 7 years. We used to love this company they fix everything so fast. Until what broke really mattered. It leaks constantly we call for a repair they come put industrial glue on the spots and leave. read more

Essential Management - Its been this way for almost 2 years. As well as it doesnt hold tempurqture.... - Property Management Near Me - Los Angeles, California

One of the greatest management companies around LA. I honestly bave no idea what's wrong with all the other tenants writing awful reviews. I believe they have personal issues lol. Mia is by far the best manager and so fast getting back to me even if it's a weekend. I sometimes feel bad when I contact her during weekends and after hours but she still get back to me in matters of minutes sometimes not even one minute.this is what I call beyond efficent setvice. Not mentioning the awesome maintenance team who knows exactly what they are doing. Mia answers her emails right the way and the latest within 24 hours which hapoened only once since she was sick. I never had one complain since I lived in their building. Looking forward in staying longer with essential management. Thank you for all your efforts in keeping me satisfied and happy. read more

Simple...DO NOT RENT FROM THEMI!!! Silvia is a wretched, condescending witch who is submissive to her boss Manuel, the Sr. Manager. She is his lacky. Nothing will get done or repaired quickly or the right way. They put bandaids on every fix. They do not understand the Tenant/Landlord rights and don't know the codes or laws. All they care about is the rent. They also bully and belittle their resident property managers. Spare yourself and DO NOT RENT FROM THEM. read more

It was like a scene from the movie Mulholland Drive, where a string of unfortunate souls fall victim to the worst cliche'd experiences that the big city of LA could possibly dish out to them. Being a tenant of a property managed by Essential Management was exactly that type of experience. Where literally a 'Mom & Pop' owned and managed apartment bldg is bought out by a big commercial investor and the experience of being a tenant changes drastically for the worst - overnight. If you are reading these reviews then you may be considering renting from Essential Management. And you may have also run a web search and seen the many other complaints at websites like Better Business Bureau, Google+ and Ripoff Report. Well, I regrettably must say that those complaints plus the many negative reports here on Yelp are ALL likely very TRUE based on our experience. Read on for details... My friend and I had been renting a single car garage at an apartment bldg for many years, as we knew the bldg owner well, and she leased us the garage even though we weren't renting an apartment there. Essential Management purchased the building and word is circulated that there's a new place to mail the rent checks. We send our rent check on time this first month, and the check is cashed and all seems fine at first. But then we come to the garage one evening, to alarmingly find that our lock has been broken with boltcutters, and a new lock placed on the garage, LOCKING US OUT. The new owners of our bldg decided it was time to show us who was boss and effectively bullied us by locking us out of our garage. I immediately call Essential Management and of course cannot reach them, either by office or "emergency" cell phone #. After trying repeatedly I begin texting and finally get a response, and am prompted to discuss it through text rather than phone call. They proceeded to admit that they had broken the lock and locked me out because they thought the garage was "vacant". Never mind the fact that we were fully paid up for our rent and the rent check had even been cashed, and we were never given any sort of posted notice on our unit WHATSOEVER. They clearly were engaging in a form of bullying which, to make a long story short, culminated in us being given a 30-day eviction notice. But if you can imagine the worst possible form of communication with the least amount of respect, that is what we experienced in this interaction with Essential Management. Breaking a lock and locking a tenant out of their property without just cause is in fact against the law, and that incident was just one of several of our disrespectful and disheartening interactions with this management company. No one EVER answers the phone, and messages are ignored repeatedly. Promises to return calls are broken, over and over. And as far as this being a "company", well, good luck ever calling and actually reaching someone. The office number is just an answering service. It's basically one person running things from her cell phone, and she will call you when she has an objective, such as to evict you. You will rarely, if ever be able to simply call and speak to someone. For us, we simply chose to place our complaint with the LA County Dept. of Consumer Affairs, for the bullying lockout that we received. And can move on looking forward to a landlord that handles things with a little more integrity and a little less disrespect. read more

*Editing this because I after repeated comments from a reviewer and their friends. I'd rather be excluded from this. I still maintain the position that you're not allowed to dictate how People of Color feel, but I fear that this ordeal wont end until I completely remove all my objections. Please leave me alone. read more

I'm originally from Wis! I've been in the LA area for over 27 years. I've lived in SEVERAL cities and prefer Sherman Oaks over any of them. I've had a rough couple of years with the passing of my brother. When I was able to get back into living in an apt alone, I found this perfect place! Not only is it great for its location and neighbor-hood, but, mostly its because of our AMAZING sweet manager "Soumia Abdoun"!! It's an older building so things can go wrong here!! But, I, we, can "ALWAYS" count on Mia to take care of business at ANY MOMENTS NOTICE!! She's always on it and stops at nothing to get things done!! I've NEVER had a manager of a building so efficient and caring to get tenants needs met!! It means a lot to know I can count on someone to get things handled. So, BIG THX to Essential Mgmt for having such a responsible staff!! Esp. "Soumia Abdoun"!! Also the awesome maintenance guys!! I hope this "YELPS"!! Cinthia Dahl and Lil Jack read more

Worst ever managment in my lifetime! They have no understanding of what service is. They act like they are doing you a favor if you ask for anything to be fixed. After you notify them it takes about 1 month for any action or response. It is joke! DO NOT RENT ANY PLACE MANAGED BY THESE PEOPLE. Save yourself the headache. On top of everything, they are always rude. Especially the supervisor name Sylvia. read more

Essential management was so far one of the most efficient management companies I have dealt with so far. The maintenance crew are supper helpful and always impressed me with their work. They are very kind. I live in one of their buildings in West Hollywood and Melissa the on-site Manager does an outstanding job. She is on top of everything. She keeps the building very clean and all tenants are like a family. It's very warming and welcoming environment. I definitely recommend essential management specially if you are new in LA. Also prices are very reasonable and affordable. I am very happy I made this decision to lease my unit from Them. Thank you. read more

Nidia was very compassionate and helped take care of a situation here in my apartment. She was determined to help get my hot water and heat repaired and it was not an easy task. Thank you read more

The worst management i have ever dealt with. I lived at a property on gardner street and had the worst experience living ever. asked for a new ac cause my didn't work and never got one. my landlord was the biggest creep constantly making me uncomfortable , on top of the fact that he was a dick. don't ever rent from here, they are horrible. read more

I usually don't write reviews, but I felt the need to do so this time, Silvia at essential Management is amazing, she helped me get into a great apartment that was very close to my daughter and for that I will forever be grateful, she made the transition very easy , answering all of my questions , getting back to my emails and making me feel at ease. I would highly recommend Essential Management to everyone. Thank you Silvia read more

I've lived in many rentals in various cities and this management company/landlord/property manager is the worst I've ever had. They take days to respond to issues. The manager is extremely rude and unreliable and uses the excuse that he has 40+ property to manage and is too busy to answer his messages any quicker. When they finally send people to fix the problem, they don't give notice that they will be entering the property and don't send professionals and the problem (in this case a leaking roof) persists for years. They then think it's okay to randomly raise the rent $200 a month! Do not rent from Essential Management, Inc!!! read more

Just ask me. I have a 12 year trilogy best seller here. It could win an academy award. If you want your life to be the movie of the week, rent from these people. read more

As soon as I toured the building I fell in love and needed to live there. Great management - responsive and promotes community; not just another apartment building. read more

Awful property managers. They're incredibly difficult to communicate with via phone or email. I'm still waiting on a repair that we requested three months ago. It's the worst management company I've had. read more

I have lived in an apt "managed" by Briana & Zachary Lindsay of Essential Management for 2.5 years now. I have had monthly issues since the day I moved in with: faulty ceiling in my unit, dirty rain water POURS in & onto furniture EVERY TIME IT RAINS, MOLD growing in corners of tiling in both bathrooms, COCKROACHES & SPIDERS throughout bldg. etc. Their response: making superficial, temporary repairs in every case. They are rude, argumentative. I would move, but I work 12 hour days and have not been able to coordinate a move. I am moving ASAP. Essential Management ARE the WORST Slumlords! read more