Great Customer service! Other mechanics failed to fix my ac multiple times, but James and the crew did a great job first try! Take your car here. You'll be glad you did. read more

I just moved to TX and was looking for a place to get my state inspection done. I found Excalibur on Yelp and chose to take my car there, on a kind of whim. The service was very friendly and fast, the man at the counter definitely knew his stuff and since there was nobody else waiting we chatted while I waited; he even recommended burger places. I needed new windshield wipers to pass the inspection and I thought it would be a rip-off but it was very affordable; my husband was impressed with the prices. I will definitely make this my go-to car place! read more

Nice work on my 2000 Ford Excursion 7.3L diesel. Good job on the front brakes too. Appreciate the attention to detail.

Integrity at its best. I can't thank these guys enough. Do not hesitate to use them. We live in Houston and our daughter was visiting her boyfriend in Austin when her car began making a terrible engine noise on a Saturday. Concerned that it should not be driven home after listening to a video she sent us, my wife and I along with our 6 year old daughter drove to Austin on a Sunday night. Monday morning we took her car to Jessie and the guys without an appointment based solely on their Yelp reviews. I explained I was in a jam and we just needed to get the car home to Houston. Financially she could not swing a large auto repair. He immediately diagnosed it as the ac compressor. After giving me a fair price to replace it, he offered another solution. $135 later we were on our way home to deal with the problem. Thanks guys. It's hard to find an honest repair shop. I would use them again. read more

Best service in town! I've taken my car here for a few different reasons varying from complicated issues to a minor oil change and these guys have come through each time with promptness, reliability, and service. I appreciate that they don't ever jump the gun, and they've always given me a full list of options given a certain issue. I also especially appreciate that sometimes when my schedule is a bit tight they're always able to make it happen! The repairs have worked seamlessly, the service is impeccable, and the prices are beyond reasonable. The whole team is great; special shout-out to Mike!! read more

Love this place. I've lived in Austin for 7 years and I've never changed from this shop since I first tried it. The service is good, the prices are comparable and the guys have great customer service. I'm not a whiz when it comes to cars so I always feel a little uneasy when things go wrong when I need to get it fixed. I've certainly had my times when I've been taken advantage of at other shops. But these guys take the time to explain things to you and make recommendations that take you into consideration (even if it means they avoid doing the work if it's not needed/making money). Customers matter to them and it's easy to tell. If you're looking for a mechanic, do yourself a favor and come here. read more

The gentleman at Excalibur are some really decent human beings who take pride in their work, they only do auto-work that needs to be done, and they won't over-charge you. In fact, they usually come in under-quote! Both of my experiences with Excalibur have been great. The first time, I took in an a '96 olds with some odd engine problems, and after performing extensive diagnostics, the lead mechanic took the time to show me exactly what he had done to diagnose it, exactly what the problem was, (a coolant & oil leak due to a deteriorated internal plastic part in the engine) and told me that he could repair it (he provided me a list of all the parts & labor it would require, and each of their costs), but he advised me that it would cost more than the car was worth to fix, and that it would probably be a waste of my money. Then, after all that, he DIDN'T CHARGE ME A CENT for the two-day exhaustive diagnostic he did. I was amazed. The next car I took to them had a thrown rod-bearing, and they shopped around for a good motor for me, (they even negotiated the price down from the junkyard dealer's asking-price by playing multiple yards off of each other) then they came in under-quote on the labor and other parts! Then, when I took the car in for a check-up to make sure everything was running well, they discovered a leak in the intake manifold gasket, and replaced it for FREE! No cost on part OR labor! Talk about excellent, honest service! The gents at Excalibur will take good care of you. read more

Had a hiccup initially with Excalibur and not getting a service done within the time frame they had initially agreed to, but James did everything he could to make it up to me and ensure I was taken care of. I'm happy to mention they did the service for me the following day as they had promised and went over and beyond to make sure I was satisfied. I will be looking forward to bringing my vehicle back to them for my future service needs! read more

I was utterly afraid to take my car anywhere for fear of the "shady" shop guy. This place blew me away! Everyone I spoke to and worked with was was professional, knowledgable, well spoken, friendly, and put me at ease. (Yes! All if those!) They diagnosed several issues, including my scary mystery noises, and attended to what I asked for while not attempting to scare me into having extra work done. I will be returning to them and recommend them to anyone, especially anyone with an irrational fear of being ripped off. Oh, also, I got a full year of roadside service for spending $25. Really? That saves so much money on AAA. Cool perk, but it was merely the sprinkles on top of the cherry on top of a freakin' awesome car-shop sundae. read more

Amazing service. Incredibly nice staff! Will go back here for all my future car needs. Recently moved to Texas and needed to find a place to get my state inspection done. I called and they got me in right away and had everything finished within half an hour. Everybody was nice and provided me with lots of good information. I would recommend this place to anyone! read more

I had never been to Excalibur before and happened to stop by minutes before they closed because I needed one of my headlights replaced. James was generous enough to accommodate me even though he was closing shop and didn't charge me for his time. I really appreciated this, especially as I had been driving with a broken headlight for at least a week or two and was definitely on borrowed time to begin with. Would recommend to others and visit again. Thank you! read more

I brought my car here for an oil change. The guy came out and told me that "someone sabotaged" them by using the wrong plug in the oil pan. My options were to replace the oil pan for around 300 dollars or use their makeshift plug. They plugged the pan and sent me on my way. I now have an oil leak. My boyfriend has been changing my oil for over 2 years and it has never leaked. He is certain the correct plug had been used. When he went to talk to the mechanic he was told that the plug wears over time. He was NOT told that the wrong plug had been used. I find it incredibly disappointing that they lied to me and told us 2 different stories. Do not go here if you value honesty and good work. read more

I have an Audi Q5 and and i've had an amazing experience every time i've been to their shop. They never overcharge on anything and their workmanship is top notch. Really can't say enough. read more

Having been through a few shops with my various cars, Excalibur has been the most honest and trust worthy. They've seen my built motor Subaru as well has a few non-built family cars and have been fair with diagnostics, inspections, maintenance and repairs. James always calls and confirms pricing and labor before they start work on the car just so that everyone is on the same page. If a car is dropped off and labor takes X amount of time, its done in X amount of time. No run around, just straight forward communication. As someone that owns a extensively modified car and likes to work on his own cars, I do not hesitate to take cars to Excalibur when I'm out of ideas or cannot allocate the time to get something done. The cars I own are either work on by myself or Excalibur. I'd like to also note that they are very honest with what absolutely needs to be done. I've never been sold a part that I didn't need or extra services "just because". Thanks Excalibur, and I'll be back soon. read more

The dreaded engine repair light!! My ER light came on a week before inspection is due. I recently moved to North Austin and did not know a good place to take the VW. I passed by Excalibur and took it in knowing nothing about the place. Fuel injector one. They told me it would be about 650 bucks--I was thinking closer to $800--- and be done by Friday afternoon. $652 later at 2pm on Friday it was done. Done quick, right at the price. What more can you ask for? James, YOU THE MAN!! Highly recommended!! read more

This place is the best. I have been bringing different cars here for years. Just recently I brought my car for a thorough look over and they found something wrong from something they repaired years before and they refixed it under warranty. I feel secure knowing my car is in good safe order with these guys. read more

I've been taking our cars here for years. Brad and his guys are great. They provide great service and most importantly get my cars fixed and do it right. I can tell you first hand that they won't recommend repairs that aren't necessary. I've been told on numerous occasions that a part is looking like it is getting to the end of its life, but replacement is not necessary at this time. I highly recommend this shop if you are looking for one. read more

I had never been to or heard of Excalibur before a quick search brought them to my attention. All I needed was a state inspection, but I had been turned away by a different place by a very condescending individual. Excalibur, on the other hand, was incredibly welcoming and handled a regular state inspection like it was the most important task of the day. They showcased their knowledge of state laws by rebutting the previous place's claims, and even offered Netflix in their waiting area. The inspection was done quickly and thoroughly. They earned a long-standing customer should I have any automotive repair needs in the future. read more

My go to guys for my truck. They do a good job and honest in their work. Have had services done, texas insp3ctions, a few oil changes.

Im still fairly new to Austin and haven't had the best luck as a woman finding honest and trustworthy mechanics. that being said, i extensively researched who I was going to take my 1500 ram in to. My poor truck kinda went kaput on me out of no where with no real warning or indication. These guys had very good ratings and lived up to the expectation of being reliable and honest. They were pretty slammed to begin with but took the time to give my truck as thorough a diagnostics as they could without charging me an arm and a leg. My truck repairs were going to end up costing a lot more than I could've possibly dealt with and they were surprisingly very upfront when it came time to let me know everything. Mike was very genuine and endearing delivering the bad news to me and didn't over charge me for the work they did do. I highly recommend these guys and will be taking my vehicles there for future maintenance/repair. read more

Got my transmission flushed, oil changed, and AC recharged. They were super fair and straight with me, which is appreciated as a female. There was a mistake in billing, but they corrected it pretty immediately and made it easy. A friend mechanic of mine who couldn't do the work on my car (his shop is exclusive to racing cars) gave me an expected cost, it was exactly what I expected. I'll be double checking everything, but my car's running great. Really great service and nice guys, they'll be my go-to from now on. read more

Great service and quick turnaround! After having really bad experiences at two other automotive shops in Austin, I wasn't sure I could trust any other mechanic. But I trusted a friend's recommendation and brought my car to Excalibur. After clearing up a little initial confusion due to miscommunication, I was able to drop my car off that morning and picked it up that afternoon with a nice cool, working AC. When I picked up my car, I met the owner who provided a free oil change card because they'd forgotten to put the glove compartment back. Anyway, it looks like I've found my new trusty automotive shop. Thank you read more

This is a little late coming but I must write this review. I own a BMW and usually take it to the dealer for all services. They do a good enough job, however this time around I didn't have time to go to the dealer and wait there for a couple hours. So I searched on Yelp and found Excalibur. They had great reviews and they are right down the street from my home. I called as soon as they opened and the owner answered the phone (wish I remembered his name). I was concerned that they wouldn't be able to get me in. I needed an oil change and my wheels were shaking when I braked. I told him about having meetings and needing to just drop my car off and pick it up when it was done. He said no problem we can help you. He offered to even pay for an Uber for me to get me home in time for my meetings. I got there at 8am per his request and instead of putting me in an Uber he personally took me home. What service! I gave me an estimate for the oil change and said he would let me know what was going on with the brakes. I even need to get my car inspected and he let me know that he could take care of that as well. I told him to call me and let me know what all needed to be completed and the cost. A few hours later he called and to my surprise the oil change was less than the quote, he got the inspection done, and let me know that the routers were not replaced with the brakes but the brakes were fine. He said that he wouldn't do anything about it until the brakes needed to be replaced unless the slight shaking bothered me. I was ecstatic as I had just lost my job and was not in the place to fork over big money to fix a BMW at the time. I told him of my situation and he gave me a discount and a VIP card for any services that I would need in the future. I was so impressed with their service. I told a friend of mine that has a Lexus and she took her car there for an oil change and she was just as impressed. Way to go Excalibur! I will see you again..... read more

What can I say, they get all of my automotive business all of the time! On my first visit several years back, I went in thinking I needed a transmission replacement. I had been told by two other automotive shops that this is what I needed. A few hours later, James called me confirming my suspicions and gave me a quote for a new one and I went ahead an approved it after a recommendation from a friend. To my surprise, a few hours later I got a call from James and he told me that they weren't going to have to change it out after all. Instead it was an easy fix and I was out the door the next day at about 1/10th of the price and my car is still running on that same transmission almost 5 years later. I cannot recommend these guys more highly. They are friendly, timely, and do what they say they are going to do. I leave my car with them in complete confidence that I'm going to be well taken care of. Thanks guys, keep up the great work! read more

I am extremely unsatisfied with the service at Excalibur Auto. My son's vehicle (2001 Honda Accord) was driven to Jiffy Lube for maintenance of the oil and transmission fluids and the vehicle never went back into drive. We had the vehicle towed from Jiffy Lube directly to Excalibur as our trusted mechanic. Excalibur was to diagnose the vehicle and speak with the representative from Jiffy Lube about repairs needed and whether or not Jiffy Lube caused the issue during the servicing. Excalibur diagnosed the vehicle as needing a transmission repair and quoted $2500 for the transmission repair including parts and labor. Excalibur also let the Jiffy Lube representative know they could not determine if Jiffy Lube was at fault because they were not present when the maintenance service took place. The vehicle has now been properly diagnosed and repaired. The transmission was not out as Excalibur claimed in their diagnosis. The correct diagnosis was when Jiffy Lube serviced the vehicle, they knocked loose some wiring that connected to the transmission relay. The relay and wiring was replaced and the vehicle runs fine now. Not only did Jiffy Lube damage the wiring and refuse to fix it; due to the improper diagnosies by Excalibur, they were led to believe there was no proof their service was directly related to the issues with the transmission. As if it was not enough evidence Jiffy Lube caused the issue if the vehicle was driving before they touched and no longer driving after they completed their service. After paying for the vehicle to be towed along with the cost of parts and labor for the repairs; we have spent around $500. If we would have trusted Excalibur without seeking a second opinion, we would have been out of $2500. I would rather pay $500 over $2500 any day. And they charged me a (mis)diagnosis fee of around $50 as well. Good service is hard to find!!! read more

Excalibur has always been very good to me. They don't over charge, they don't try to sell expensive unnecessary services to the poor defenseless girly type, they ONLY recommend work I actually need done at the time, and when I worked up north, they'd give me a ride to work when I dropped off my car. They rock. read more

If I could give them 10 stars I would! Excalibur is the only place in atx I will ever take our cars: they are honest, helpful, and won't BS you. We've never been uncharged, and they'll tell you if something they find is worth fixing or not--again, no BS-they'll straight up tell you "this part costs more than your car is worth" or "its on the diagnostic but it's not a big deal", etc. Their diagnostics are free, too--seriously, who still offers that kind of service?! They also have convenient hours, and you can drop off your vehicle any time. I love my Excalibur!! read more

Just went to the Excalibur shop for the first time to get my vehicle inspection done. Very cool, polite and professional people, will definitely go there for any mechanical work I may need in the future! read more

This is a really belated review, but this place is simply fantastic. Quick, fair, transparent, excellent work done.

Called at the last minute to schedule an inspection, they fit me in and got me taken care of tout suite! Friendly staff, too!

We started going here about four years ago, based on a recommendation. At the time, we still didn't believe in the mythical honest mechanic. Four years later, we're believers. They have never charged us for anything unnecessary on either of our vehicles, and always give us an honest assessment of what needs doing now, what can wait, and what looks good. They're affordable and friendly, too! Truly, look on Google, and check out their rating there- 58 reviewers can't be wrong. read more

These guys are amazing! I went here because my car was making all sorts of vacuum-related sounds and because they accepted AirCheck Texas vouchers for emissions repairs. The staff was extremely courteous, even driving me home when they found out that my car needed to stay overnight. But what I appreciated most was that they didn't make me feel like an idiot for waiting so long (16 months) to get the problem fixed in the first place -- I always dread the mechanic's lecture. Instead, Clay described everything that they found wrong with my car and explained each repair that was made. He and his team were able to work within the value of the voucher to fix the air leaks and get my car in tip-top shape. Bravo! read more

This review is late coming so I apologize for that. These guys are great, they are professional, courteous, and fast, they are also very personable. We recently moved here from another state, not only were they quick with the inspection, but they gave us a road map on the vehicle registration process in Texas. If we ever have any auto issue, these are the go to guys,,,,thanks again. read more

James thanks for quickly finding out what was wrong with my volvo and giving me up dates and options so I could get the necessary repairs done first and defer the not so necessary ones on later dates. Mike read more

Mu 12-year-old Cadillac is on its last leg, but James and Clay keep it running, at reasonable prices, and they offer many courtesy services to me. I'm not worthy! Love you guys! read more

I cannot recommend this place enough. I got tired of the bs I was dealing with at the audi dealership. They never overcharge me here or suggest services that are unwarranted. They do a free diagnostic service but do not pressure you into feeling guilty for not doing it right away. They understand everyone has a budget and respect you as a human being. I refer everyone and they leave as happy as me. Thanks excalibur. read more

I always receive the best service when coming here. They are fast, friendly and very reasonably priced. James is so helpful and knowledgeable and is always a pleasure to talk to when coming in for repairs. Definitely recommend this place for quick and trustworthy service -- never had such a positive experience at an auto shop before! read more

I've been taking my car here for a while. Not the same car. They have always been honest and nice to me. They never talked down to me because I was a girl like some places. I feel like I can trust what they are telling me and they always keep you updated on what is going on with your car. They fixed what needed to get fixed and didn't try to push me into repairs that weren't needed. If you need a mechanic, this is the place to go. read more

This is where I take my car for repairs. I get the sense that they are very honest. They don't seem to overcharge, they do good work and take responsibility for their work. One of the main employees there recognized me after a year between visits, remembered a bit about me and asked personalized questions. It's kind of far from where I am, but I'll keep going because I trust them. read more

Have to give these guys, and James in particular, props. My wife drives a 2007 V.W. with low mileage on it. We have been taking it to another place for years for service, but lately they have been "too busy". So when we took it to that place 3 times and they only they would do is "clear the codes" we asked around for another mechanic. Our best friends have been taking their V.W. to Excalibur for years and love them. I called them up and told them the situation and that the car needed attention but we could not afford to be down 1 car more than a day. James worked with us and got us in the next day. They then get us kept up- to- date on the repairs and came in much cheaper than expected. They are polite, professional and know your name. They actually follow-up. Love this place! read more