My computer crashed the other night right around 5:30 pm so I got on the old interweb and found…read morethat TechCare was open until 6pm. I called them at 5:50pm and spoke with Ray "I think he is the owner" anyway I told him what was going on and he said to come on down and that he would wait for me. When I arrived I noticed that they have a big Yelp banner on the window, I walked in and spoke with Ray about the problem and showed him a picture of what the error was, he was up front with me and explained that if the hard drive was bad that he would not be able to save my data. I told him to do his best to save my data. The next day he texted me with a quote and said that he would be able to fix it and save my data. I told him to fix it. About 3 hours later he texted me again and said to come on by and pick it up. Now when I arrived he didn't just give me my computer and send me on my way, he sat me down and explained that I have 3 different options to save my data just in case the hard drive or computer crashes in the future. He also said that if I'm not sure how to back up the hard drive or need help with anything to call him and he would walk me through it. When all was said and done, he charged me $299 out the door and my machine is working flawlessly!! Thank you Ray! You got a customer for life.

TechCare provided great service! Ray fixed my laptop that had some issues. He explained everything…read moreso I could understand it. Ray even cleared up some other issues he noticed on my system. Best of all, TechCare is extremely affordable. I highly recommend TechCare!

Mike and his staff have been assisting me since I started my business 39 years ago, and now as I…read moremake the transition into retirement. I find it such a relief to know I can call someone who knows my system, knows and advises on the products I need (from software to hardware). At times I need a home visit, usually they can log on and solve my problem. Sometimes I can take my equipment by their office. Their prices are reasonable for the convenience of someone who knows my needs, consistently over time. Their advice has been consistently accurate and helpful. I have tried others (and they they have advised me to go to Office Depot when that was the better option. They were helpful too). I go back to Mike for guidance and answers.

My Mother's desktop computer had "died", and refused to power up. I called Pro-2-Call, as they are…read morelocated close to my Mother's home, to ask about whether it was worthwhile to bring the computer in for repair, pricing, etc. Before bringing the PC to the shop, Mike advised me to try a simple protocol that might solve the problem. Sure enough, the solution worked like a charm, and my Mother had her computer back. Mike was a pleasure to speak with. He generously shared his knowledge at no charge to help his neighbors out of the goodness of his heart. I recommend this shop enthusiastically.

My Lenovo laptop went kaput and I was looking for a place to repair it. I remembered Click Away and…read morerealized they have a location on Winchester at Latimer so I called them. The professional representative was eager to help with anything and ensured a free diagnostic.. I totally understand the need to charge for more in depth diagnostics. I am appreciative for your honesty. I hope it won't be a major fix but if it is I am prepared for the outcome and trust your knowledge and recommendations. I used you in the past but the location on McGlincy was out of the way. Now I am happy you are in the Downtown Campbell area . I will be happy to update my review after the diagnostic and even if I don't have it repaired I will work with you and hope to find a good laptop with all my specifications. Remember you should always have a phone number of a reputable repair shop that has remote service available. Patrick called me and said it would be $200 for advanced diagnostics and he suggested to go along with it rather than buying a new laptop. This is always a good question to ask is it worth fixing?

My Nintendo Pro Controller NFC reader (for amiibo) stopped working and Nintendo basically told me…read morethey wouldn't fix it. I really do not want to treat electronics like they are disposable so I searched for a local repair on yelp and found ClickAway. Pros: They responded to my query right away (I sent my request after close and they got back to me asap the following day) They were polite and professional and asked me to bring it in for a free diagnostic so they could see exactly what it needed and if they could fix it. They had a 24 hour turn around, which they stuck to. Cons: They were not able to fix it, because Nintendo just isn't making the part available. (not taking a star off for that, cause that's on Nintendo) The ADA spot in the lot is on the the opposite side of the building from the entrance, The only reason I am not taking a star off for that is the way the closest spots are aligned in a steep stagger, it still leaves room to wrangle mobility aids in and out of the vehicle. It would be nice if one of them was reserved for ADA, because the building is long and the walk from the ADA spot to the front door is a bit of a haul if you are walker-ing or walking with a cane. Over all the crew was really professional and helpful, and I plan on taking my other tech issues to them in the future. HIGHLY recommend them. One tip though, Google Maps is not giving accurate instructions (at the time of this review) on how to get to them. They are going to try and make you make the world's dumbest u-turn, so for reference, it's across latimer from the KFC on winchester, and the lot entrance is to the left of the building as you face it from winchester, it's small and easy to miss, so be careful.

July 3, 2026 Beyoncé the customer rep at the Los Gatos Apple Store was great ! We bought a new…read moreIPhone . Beyoncé guided us through every step to transfer the data from our old phone to the new. She was patient , calm , knowledgeable, & supportive. She answered all our questions thoroughly , expertly , & took time to educate us on the new phone. My family & I have bought many iPhones , IPads , Apple watches, & IMacs over the decade. Beyonce has been the best ! For her expertise & support I would only buy at an Apple store Not BB, Amazon, Walmart to save a few bucks

We had an unusual circumstance where we bought a product that didn't have all the capabilities we…read morehad originally thought. The team and the manager, Nick, invested a lot of time and technical expertise to resolve our issue. Additionally, another team member, Brad, helped us to diagnose a problem with our AirPods. Excellent customer service. Unparalleled!

Yes. Everything went well. The issue was solved as expected. My experience was excellent.read more

Sergii visited my rental to quote my project. While on-site, he provided troubleshooting and next…read morestep guidance to my renter, even offering his router for overnight monitoring. His pricing was in line with the best quotes. We're pleased with the resolution. Highly recommended.

Sam and team are fantastic. I had an issue with my Mac, went to the Apple Store and couldn't get…read morethe fix I needed timely. Found Meridian, made a call, dropped off my computer, and just like that, it was fixed. Very talented team. Thank you Team Meridian

They fixed my daughter's laptop. Dropped it off Monday & it was ready by 1pm Wednesday. It was $309…read morefor the repair & installed new hard drive. BTW, it's in the same complex as the taqueria (across the street from Goodwill). If you blink you'll miss it!

The SC Tech Exchange has been incredibly helpful over the last few months, but especially helpful…read moreover the last few weeks as my business has been hit hard by the COVID-19 lockdown. They have helped us figure out the equipment we need to continue our music teaching business, which has required some severe changes! Thank SC Tech Exchange!

Competent, friendly service at a reasonable price. What is not to like? Fortunately, I do not often…read moreneed such service but it is good to know it is available. Kudos.

John did it again! Omg! Again faced the screen of death on my 9 year old lappie and I DID NOT panic…read morebecause now I have God's number ;-) Seriously, folks, he's a really great guy! He's a maverick with laptop repairs, fixing computers is his superpower! I texted him and he responded immediately. Tried to troubleshoot on the phone but didn't work, so I had to go in. Within minutes he started a surgical and meticulous procedure to open up my laptop and get to root cause. I was superbly calm throughout, I have 100% confidence in him(pls read previous review). I went on to run some errands while he ran some diagnostic and registry fixing softwares, and when I got back, it was done! Yay! He knows what he's doing and always does a stellar job! If you have ANY issues please contact him, do not hesitate. Very friendly and genuinely honest person, who's just all heart! Super reasonable(still shocked at how much he charged for close to 5 hours of work), and very service oriented! They don't make 'em like him anymore! THANK YOU JOHN!

We were desperately looking for someone to recover our data from an old Dell laptop computer with a…read morebroken display monitor and John was very accommodative to meet with us at his house and recovered the data. He is very friendly, knowledgeable and I don't think anyone can beat his prices. I think he doesn't do this for money, he is genuinely eager to help others. I highly recommend John if you ever need help with data recovery and computer systems.