Peter and Ty were awesome hosts however the inside office has a dog residing in it. We came for a…read morereservation and we're greeted by the urine stench when we came in the office to cool down from this rays of the sun - the ammonia scent can potentially harm your patrons are you not aware of the fact that animal urine is dangerous to inhale on a consistent basis! Whoever is the owner of this this dog is very inconsiderate and my hope for you is that you keep that dog at home where it belongs! Ewwwww Ty was amazing!!!

From the owner: Meer Properties U-Haul provides reliable moving solutions for both local and long-distance needs…read more We offer U-Haul truck and trailer rentals, along with moving supplies, all backed by friendly, dependable customer service. We’re open 7 days a week—Monday–Friday from 8am–5pm and Saturday–Sunday from 9am–12pm—making it easy to move on your schedule.

If it's possible to give 0 starts I'll definitely will do it! Guys be aware of this company and…read moreplease don't create business account with them! They don't return money for the oil change. If the truck breaks down by their fault and inside the truck there will be small damage that you didn't do, they will double charge you and would never send you a proof of photo with the date and time! Also they couldn't provide any receipts and answering for the emails very long time! When the truck breaks down by their fault they couldn't provide any new car and also they didn't want to return money on reservation that you already pay for future.

**updated** Gas is…read morenot included anymore and the system they have that registers the level stinks. I was surprised to find out they now charge for gas and when I was filing it up it takes 10 min to "register" so I filled up the truck and returned it and today they said it was only 81% full, I have a picture of it over full. I really loved using them and now it's not a deal anymore. Back to u-haul for me. The convenience is good. But after gas and costs of vans etc it's not a deal anymore. Oh well Need a truck? Need it fast, when I want it and for a great price? Well, this is the place! I found this gem online after multiple google searches (they need to pay to have google provide optimization for their site so it's easier to find). Like us all we have used uhaul and Penske or our friends trucks to move stuff when needed...all of the latter aren't always affordable or available. Now enter the metro ATL market Fetch Truck. Does the name sound like it's missing an "a"? Yeah I agree Fetch-a-Truck just rolls off the tongue better. Well, enough with that down to the nitty gritty. Their mobile site is good and will show you the trucks available closest to you via a zip code search. Luckily I have one near me, close to downtown Roswell. I had called and spoken to one of the owners to find some more detail and he was very helpful, pick your time and pick it up at their location with your phone, no person behind a desk to deal with etc. Finally, convenience! You reserve the truck via mobile or website (be sure to login or register since it will keep track of all your rentals) and it will send you a text confirming everything along with the details on location, time and how to unlock the vehicle. They definitely spent some money on the mobile app, it's great. It unlocks the truck, lets you take pictures of the truck before you leave and shows you current rental time and miles used All trucks have gas included and they allow you a # of miles for the rental duration, my case it's 50 miles a rental if it's for 1 hour or 1 day! Pick up truck is $10/hr which is way less than Home Depot/Lowes and even uhaul, all of which you need to pay miles, gas or both. Upon return you just use the text message to link you to their site and take pictures (for liability purposes) of the truck and lock the vehicle. How easy and perfect is that!!! The only reason I was hesitant on writing this is that the more it gets known the less I will be able to snag a vehicle when I need it. I have multiple rental properties and this is very convenient for me. I hope they really take off, it's a great concept with new nice trucks and good locations. I have used them three times in the last couple months! Check in for $15 off your first rental! Enjoy!

I returned a truck here that I rented from a Budget rental in Des Moines IA and the branch manager…read morewas rude. I explained my situation and he thought he was an attorney. He was telling me that even when I have a picture of the guy from IA that did not fulfilled his end of the contract I signed that it was a full tank of fuel and that I was responsible and I needed to pay for the fuel charges. He did not cared that I had a picture and he lack customer service. I called the Customer Service line, I provided the evidence or picture that showed that the truck was never filled up with fuel and I was refunded the charges that this wonderful guy processed against my will because I did not think that I should be responsible for another persons irresponsibilities. If you rent from this guy, be sure to know that he thinks that he is an attorney and he will treat you as if you are in trial. I felt bad for the field guy, he was very quite and just standing there. Even he said that I should not be charge because they did not fulfill the contract. I gave two stars because in the midst of it all, he was somewhat respectful but lacks defusing techniques.

IF YOU READ THIS STAY FAR AWAY. They scam you and collect $50 penalty for using Peach Pass. They…read moretell you to follow instructions how to register the car for peach pass. But in actuality, the license plate is connected to them, and your registration will not override it. I confirmed this with the state of Georgia peach pass department. I approved to budget that the car was set up with peach pass in my account. I have proof of license plate photo end of peach pass account. Start an end date. I followed their instructions and their sign but they refused to give me my $50 back. This is not just one incident. I am confident at all cars have the license plate plates registered to budget and you cannot override that. Biggest scam ever.

The people working there were nice but the business practices are poor. I rented a car and called…read moreahead to ask if I could pick up the car an hour early. They said yes but didn't mention that a 1-hour early pickup would charge me an entire extra day of rental. When I saw the charge on my card for 2 days of rental and called to inquire they told me it was written on the contract and they weren't able to make any exceptions. If I had known there would be a charge of an additional 24 hours for a 1 hour early pickup I would have not picked it up early.

This is a family business and I totally support them. I have many positive experiences using them…read moreand a couple of bad experiences which they have no control of. They were very apologize when things went wrong. I have moved my medical business two times using their trucks and they were very accommodating. I also used them when I needed car rentals. They will upgrade when the reservations are messed up. Support your local business.

They charged us for insurance when we already had it. We disputed the charges, but our salesman…read morehad poor communication and Ryder did not reimburse us for our insurance charges. Very disappointed. Poor customer service from a company that has done business with them for 10 years is unacceptable.

They have poor customer service especially Spartanburg shop. Ever since they closed down Their…read moreDuncan shop we have no place to park our trucks. Only location in close to some of my trucks they want us to pay to park 6 trucks there even though we lease multiple trucks (over 20). When they closed Duncan shop they told us 1 week ahead(during christmas) that they were closing and that they no longer had fuel either. Had to scramble since didn't have fuel cards. It took over a month for Ryder to get us fuel cards. Since then I switch 1 batch of trucks to Salem leasing and get a lot better service. Trying to get our corporate to switch another location to Salem. Ryder doesn't care about there customer, had a truck in shop and could not get a sub truck so we can run our load for our customer. Forcing us to be on shake grounds with our customer as we try to renew our contract. RYDER DOES NOT CARE ABOUT THEIR CUSTOMERS!!

Best enterprise in the area. Every time I go they're organized, clean, and quick! The team is very…read morehelpful and kind. Keep up the great work (Want to shoutout Rachel for her help with my last rental, thank you!)

Just left after trying to get a car. I made an online reservation for pickup at 8. It was clear…read morewhen I got there with the line and the ONE person working it would take well over an hour to get checked in and get my car. Here's a thought - have more people working or have an express line for premade reservations.