How can you be out of ingredients and not advertise that fact? $17 for a bowl of ramen and to be out of green onion and seaweed. That is what makes it different from a $3 pack of ramen at the grocery store. And then I had to investigate after I asked for more green onion and was told it was under the noodles. Then, I wanted my money back for the bait and switch since this was not a $17 bowl of ramen and they refused. I got told I was unprofessional but they would offer me $1.70 off. They tried to bait and switch me again and give me a single tiny spring roll instead of the 10% off. Since, I am supposed to accept them running out of the food thry have alteady sold without any other options or solutions. This is a heads up for anyone who isn't expecting terrible service and over priced mediocre ramen. read more

Go somewhere else! Terrible service and food.... I got half and half and my husband got the tonkutsu bowl for 35$ and couldn't even eat half of it. Also lady up front was NOT wearing gloves! The only victim here is the young lad cashiering up front. read more

TERRIBLE!!! Service and food is both terrible. Stop calling your noodles chow mein when it's spaghetti noodles. Unethical practice

I would highly recommend staying away from this place. I was getting some shopping done and decided to grab a bite. They have a 2 item combo so I decided to try it. Half rice/chow mein, teriyaki chicken and pepper chicken. The food was horrific. Chow mein tasted fishy. Took the me bite and said I wouldn't take another. Tried the both chicken entrees and not only were they awful and tasted rancid, they were cold. I decided it was necessary to bring it to their attention. I went up to the one man working and let him know the food was cold and didn't taste good, right behind me were TWO more customers with their boxes to tell them the exact same thing: cold and tastes really bad. The guy acted like he had no idea what we were talking about and then the kitchen guy comes out and started yelling at the other two guys saying they no nothing and don't know how to cook. I said, I'm not upset, just want my $15 back (mind you, all food except 3 small bites were taken) and he started yelling again and pointing to a sign that says NO REFUNDS. What a poor way to run a business. He couldn't even offer an alternative because it was all cold and smelled horrible. Wish I would've known it was gonna be this bad before ordering AND tipping 20%. THREE people walked up within minutes of each other with the exact same complaint and the only thing they did was get defensive and insult people saying they don't know how to cook. What a total waste! If they would've been more accommodating, I would've avoided the negative review but I've never experienced something like this before....its because no one else knows how to cook lol. Shame on them. read more

Famous Wok - NO REFUND sign.. They must get the request a ton - Chinese Near Me - Chandler, Arizona

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Everything about this place is terrible! The food is very bad with no flavor and bad quality. Even the service is terrible. This place is a scam please stay away from here. Even the lady was very disrespectful to us. I will never be eating here ever again I'll rather starve !!!! read more

"Really poor service" I ordered a 2 x 3 item combo and 1 water bottle. I then asked the children for two empty cups to share their water with. But the owner or someone told me about my request. And the cashier charged me $2.76 +tax for a medium soda cup ($1.38/piece). Even while taking orders or making requests, communication is poor. read more

I love their spring rolls and fried rice, it has great flavor! Fried rice tastes better and more seasoned than Panda Express.

Rice tastes like complete plastic. Both the spicy and regular fried rice was horrible. All fried meat is the same, they just dip it into different sauces. Lemonade was very watered down. Will never go back. read more

Famous Wok - Horrible rice. Mediocre meat. - Chinese Near Me - Chandler, Arizona

Egg rolls had to be at least 2 hours old Lady behind counter is rude and dont give a sh$%. The food was definitely not to temp. Had belly ache after eating here. Then when when walking out seen lady put her hand on her face and continue serving food wash your hands people. Would like my 31.00 refund For koolaid for lenonade 4 cold eggrolls And 2 super combo plates that where terrible read more

Famous Wok - the receipt for the restaurant - Chinese Near Me - Chandler, Arizona

With the exception of the teriyaki chicken the chow mien, the spicy chicken, and veggies all had a really nasty smell and tasted like some dirty sink water. Imagine the smell of bad plumbing that's what I imaged the food would taste like. read more

Famous Wok - 2 item combos 10.99 - Chinese Near Me - Chandler, Arizona

Good god Almighty... How come every god damn outlet store has a bunch of great stores but when it comes to their Asian food they fall extremely low in their expectations of decent quality Chinese food. Stay away from this place and I suggest you google maps your nearby Panda Express .Dont even bother getting in line !! Feel sorry for the dude but he should call it quits and close shop ! And let some other restaurant have a shot here Don't know why Az Food Safety and Environmental Services don't swing by and have a word with the guy .. I got the Chow mein . Steam rice orange chicken and spicy chicken . Yikes !!! You're better off just buying a fountain drink from the place ! read more

There was definitely something wrong with the food. It had a plastic taste and smell. The only reason I'm writing a review is because it might save someone else from their no refund policy. read more

This place is great. Friendly service, good food, and the spicy fried rice is the best.

Love that they offer southeast asian dessert drink, Es Campur and Es Cendol! So delicious!! They are equivalent to Vietnamese Che drink. read more

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This restaurant is moslem friendly, there is no pork, lizard. For indonesian people, the taste of their food are delicious . Maybe my review can help another moslem visitor like us who want to having lunch or dinner. read more

I tried, Usually mall/outlet Asian is the better choice. Here , not so much. I got spaghetti masquerading as Lo Mein. Burned chicken with brown uckies in it, and overly breaded chicken. Really bad. I tried to find a bright spot in this meal and I guess it was the soda I got with it. Go with the Cheese steak or grilled chicken sandwich. read more

Famous Wok - Spaghettimein - Chinese Near Me - Chandler, Arizona

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10/10 would recommend eating here!!! The BBQ chicken is nicely grilled and they even have spicy fried rice! I really like thier honey spicy chicken. I've never heard about it before but after eating it I love it! The food is super delicious and the outlet looks great! Recommend going here read more

We try their combo orange chicken and teriyaki chicken , both delicious... Generous with portion. Employee that help me she really helpful, give sample . read more

Don't bother. Don't bother wasting your time or money. This was the worst mall Chinese food I've ever had!! Even my teenage daughter said she didn't want to finish her entree. They were trying to pass greasy spaghetti noodles as lo mein. The chicken and vegetables were so oily and soggy that we left behind our entrees.................in the food court's garbage can. read more

My husband and I normally use Yelp to aim the right one, but we just find Famous Wok for accident, and a really pleasant accident, the Bourbon chicken and the BBQ chicken are so delicious, and the attention was awesome. We definitely come back ! read more

Famous Wok - the inside of a restaurant - Chinese Near Me - Chandler, Arizona

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Very friendly, quality food. They suggested we sample our choices. That was fun and informative.

Came here for the first time 12/23/19 ordered orange chicken with rice. Have to say this is the worst food I've ever tasted! No flavor what so ever, lady here was trying to force me to buy for three entrées when I ask for two. After I had said no thanks just two... she changed her face and gave me an attitude. After I sat down and tasted this flavorless food I went back and asked for chili sauce and she walked away without saying anything and came back with pretty much half water and half chili sauce! This place is definitely the first and last I'll be coming! read more

Absolutely disgusting the sauce on the chicken is straight corn syrup and the rice and noodles are dry as hell. I got my money back by the hardest after telling the woman the food was disgusting three times in a row. She asked my why I bought the food in the first place anyway don't buy the food unless you like throwing up and chewing on old fatty chicken and crusty flavorless noodles and rice. read more

I would give them 0 stars if I could. Really rude service when I tried to get just one fountain drink. I should have just left for another vendor but they had no line. Can't speak for the food but I didn't leave feeling good after getting such poor service. read more

I would give it 0 if I could. Food was cold and tasteless. Rice was dry. Orange chicken was okay. Save your money. Best part of the meal was the fountain drink. They had no soy sauce or chili sauce They also charged me 1.75 for half a spoonful extra of chicken. read more

This is probably the bad Asian fastfood i went to so far. Food taste bland. Staff are rude. Your money is not worth it!!

I wish I could give this place a ZERO!!! This place is absolutely disgusting & should be ashamed that it charges people at all for their trash!!! I paid $50 & took one bite & was so disappointed!! I couldn't figure out what I was even eating!!! My kids were even disgusted. They took one bite & spit it out. The people working the register wouldn't give me my money back but instead offered to trade a $8.99 plate for a drink?!?! DO NOT WASTE YOUR MONEY!!! HORRIBLE!!! read more

This reminded me of a Panda Express. They had several selections for you to choose from and several options for plates. You could have a bowl, 2 special or 3 special plate. They also offered a few sides to go with your meal. They offered Coke products for drinks along with several bottled drinks. I had the bourbon chicken. It was a little grisly on a couple of pieces, but over all the flavor was very good. read more

I had the orange chicken and noodles here. The food is average but the 5 stars is for the service. There was 2 Asian older ladies working there and they were so sweet. They game me samples of everything for me to decide what I wanted. They were helpful and patient. I would definitely come here again. read more

I love noodles and to my dismay, the lo mein was like one reviewer stated, 'spaghetti disguised as lo-mein' tasting pretty bland. The Orange Chicken was over done and the Broccoli Chicken must have been sitting in the hot lights for a couple of days. Sorry, I won't be back. read more

Disgusting establishment and I dont just mean the Food. customerservice NON existent. Accused of eating more than half of an 8.99 regular combo. because of that would NOT issue an exchange or refund. Food has been sitting floating in dark meat grease since they opened. Meat pieces like beef or pork jerkey in warm grease. noodles did nit contain an ounce of flavor and again bathed in grease. Extremily unhappy, unsatisfied and accused in front of a line of customers. read more

Great, quick service for an affordable price. Orange chicken is freshly made and packed with flavor. Fried rice is great & not stale.

very limited options and the teriyaki sauce is pretty watered down. otherwise it's pretty standard american mall chinese food.

Visiting Phoenix and stop by at this foodcourt. Food was amazing price is reasonable. They're tofu dish and the bbq chicken is awesome. Must try! read more

Waited almost a hour for the bourbon chicken. It never came out. So I asked the lady how much longer and and her reply was "I don't know". So why the he'll do you work here. The food isn't that good to wait a hour! Just go some where else. This place is the worst! read more

Very nice lady offered us some bourbon chicken. Wow! It was very nice tasting, we had two orders plus two more for take away. Im sad this is such a drive for me. Edit: after stuffing my face with these, I realized why I liked it so much. I have been to Hong Kong and Singapore and this placed me right back there. It feels authentic, not pretentious. It reminds me of their street food, home made, yet smokey, without having been tuned down to accommodate for our numb palate. read more

STAY AWAY UNLESS YOU WANT FOOD POISONING!!! My poor 4 year old daughter got a horrible case of food poisoning from the wannabe lo mein at the Tucson Premium Outlets location of Famous Wok this past Saturday 01/27/18. Her (spaghetti) noodles were obviously greasy and they smelled kind of weird, but didn't taste rancid or anything so she ate her whole serving. She woke me up at midnight covered in the most foul-smelling vomit I have ever encountered (and as a 2-time parent that's saying a lot) that was basically clumps of the "spaghetti aka lo mein". She then proceeded to continue to vomit all night long, and as of this morning 01/29 has only been able to keep ice cubes down for the past 24 hours. I will NEVER, EVER AGAIN spend a single penny at this disgusting excuse for a restaurant, and I sincerely hope the Pima County Health Department shuts these crooks down before someone else gets seriously ill! read more

First time I have come to eat at famous wok I'm very disappointed meet it's dry noodles was half a cup for two people I paid $23 not worth their customer service sucks so I hope you replace or do something better or get out of here so some other good restaurants can come and meet us because we pay to get that thank you read more

Great and friendly service. Good food and atmosphere. Both women ar really friendly and engaging. Definitely will visit them soon.

I wish I would have read the previous reviews. I almost never complain (or write reviews) about restaurant or fast food but this meal prompted me to write a review. I got the orange chicken and I would say that the ratio of breading to chicken was about 3/4 breading. One of the actual pieces of meat (?) that I bit into didn't look like chicken, even dark meat. My husband brought it to the counter and they told him it was overcooked. In my experience chicken doesn't turn darker when overcooked. read more